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Transcript of Prioritizing Public Transit for Speed, Reliability, and Rider Satisfaction
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7/28/2019 Prioritizing Public Transit for Speed, Reliability, and Rider Satisfaction
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URBAN PAPER SERIES 2013
PRIORITIZING PUBLIC TRANSIT FOR SPEED,
RELIABILITY, AND RIDER SATISFACTION
TONY MAZZELLA
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2013 Te German Marshall Fund o the United States. All rights reserved.
No part o this publication may be reproduced or transmitted in any orm or by any means without permission in writing
rom the German Marshall Fund o the United States (GMF). Please direct inquiries to:
Te German Marshall Fund o the United States
1744 R Street, NW
Washington, DC 20009
1 202 683 2650
F 1 202 265 1662
Tis publication can be downloaded or ree at www.gmus.org/publications.
GMF Paper Series
Te GMF Paper Series presents research on a variety o transatlantic topics by sta, ellows, and partners o the German
Marshall Fund o the United States. Te views expressed here are those o the author and do not necessarily represent the
views o GMF. Comments rom readers are welcome; reply to the mailing address above or by e-mail to [email protected].
About GMF
Te German Marshall Fund o the United States (GMF) strengthens transatlantic cooperation on regional, national, andglobal challenges and opportunities in the spirit o the Marshall Plan. GMF does this by supporting individuals and institu-
tions working in the transatlantic sphere, by convening leaders and members o the policy and business communities,
by contributing research and analysis on transatlantic topics, and by providing exchange opportunities to oster renewed
commitment to the transatlantic relationship. In addition, GMF supports a number o initiatives to strengthen democra-
cies. Founded in 1972 as a non-partisan, non-prot organization through a gi rom Germany as a permanent memorial to
Marshall Plan assistance, GMF maintains a strong presence on both sides o the Atlantic. In addition to its headquarters in
Washington, DC, GMF has ofces in Berlin, Paris, Brussels, Belgrade, Ankara, Bucharest, Warsaw, and unis. GMF also has
smaller representations in Bratislava, urin, and Stockholm.
On the cover: A tram packed with commuters at peak time in Zurich.
http://www.gmfus.org/publicationshttp://www.gmfus.org/http://www.gmfus.org/http://www.gmfus.org/publications -
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Prioritizing Public Transit for Speed,Reliability, and Rider Satisfaction
Urban Policy Paper Series
April 2013
T M
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Prioritizing Public Transit for Speed, Reliability, and Rider Satisfaction 1
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The German Marshall Fund of the United States2
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Prioritizing Public Transit for Speed, Reliability, and Rider Satisfaction 3
Without high capac
and better perform
transit services,
Seattles future
economic growth a
social livability will
severely compromi
Background
1
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The German Marshall Fund of the United States4
Seattle will need to
employ an aggressive
suite of transit priority
measures along with
the policy and political
backing necessary
to help win publicacceptance.
its decision to funda county-wide bus
system in 1972, and
voter approval to
join a four-county
consortium to build
a regional light rail
system in 1996.
However, for Seattle
to develop a truly
world-class transit
system it must
combine new initia-tives and strategies
with greater inten-
sity in pursuing
ongoing transporta-
tion improvements.
Recent events
have affirmed
this belief. In the
2013-15 city budget
passed shortly after
I returned from
my travel fellow-
ship, the Seattle City Council included $9 million
for capital investments in the bus network and
extensive planning and design work for all four
high capacity transit corridors identified in the
TMP. Since it is very costly to build streetcar and
BRT lines and recent federal reforms to its transit
funding programs are more supportive of in-city
investments, Seattle will be competing in the future
for federal funds to help plan and build these
streetcar and BRT lines.
To achieve these investments and to make theseinvestments result in transit service that is fast and
reliable, Seattle will need to employ an aggressive
suite of transit priority measures along with the
policy and political backing necessary to help win
public acceptance.
Therefore, it was a highly opportune time to inves-tigate how two European cities similar to Seattle
in their commitment to public transit Munich,
Germany, and Zurich, Switzerland have devel-
oped public transit systems that have become the
envy of much of the world. The excellence of these
transit systems is regularly mentioned in the profes-
sional literature, and few cities have done more
to connect public transit with sustainable urban
growth.5
My research objectives were to learn how Munich
and Zurich implemented comprehensive transitpriority on the policy, community, and technical
5 For example, in 2010, a study carried out by the Universityof Stuttgart concluded that Munich had the best public transitsystem of the 23 European cities ranked for travel times, oppor-tunities to make connections, customer information, and ticketprices.
Seattle Center City neighborhood
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Prioritizing Public Transit for Speed, Reliability, and Rider Satisfaction 5
v wh h k
S h j S m-
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The momentum for greater transit investment
has continued to build in recent years, and what
Seattle has already accomplished in making
transit more productive, efcient, and effective
has been impressive. In 2006, Seattle voters ap-
proved a transportation levy that included several
million dollars for roadway projects to improve
bus performance. In 2007, Seattle opened its
rst modern streetcar line in the fast-growing
Center City neighborhood of South Lake Union,
and in 2011, the city began construction of a
second streetcar line to connect several Center
City neighborhoods. The total construction cost
for these streetcar lines is almost $200 million.
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The German Marshall Fund of the United States6
The integration of all
odes and all providers
helps make the rider
experience a seamless
transition from ticket
purchase, to mode of
choice, to provider, totransfer, and to final
destination.
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Munich and Zurich:
A Wealth of Learning Opportunities2
https://email.seattle.gov/owa/redir.aspx?C=0UminWXFU069Yq_lBUNb7ozgYQ9J9s9IyuzXXVrs0VWMGLnvJLt9rrQ6JH30NtCJEsBZgbruq8g.&URL=http%3a%2f%2fandynash.comhttps://email.seattle.gov/owa/redir.aspx?C=0UminWXFU069Yq_lBUNb7ozgYQ9J9s9IyuzXXVrs0VWMGLnvJLt9rrQ6JH30NtCJEsBZgbruq8g.&URL=http%3a%2f%2fandynash.com -
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Prioritizing Public Transit for Speed, Reliability, and Rider Satisfaction 7
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The German Marshall Fund of the United States8
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Prioritizing Public Transit for Speed, Reliability, and Rider Satisfaction 9
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Policy Actions: Unambiguous policy direction
that has established public transit as integral
to and essential for managing growth in a
sustainable manner
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The German Marshall Fund of the United States10
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transit as a better
choice for most trips.
-
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Prioritizing Public Transit for Speed, Reliability, and Rider Satisfaction 11
In 2008, transporta
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The German Marshall Fund of the United States12
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Munich tram running in exclusive transit lane
To receive funding
assistance, individual
transit agencies must
demonstrate their
capacity to meet
performance metrics
(ridership, reliability,cost-effectiveness) and
MVV and ZVV hold them
to those standards.
-
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Prioritizing Public Transit for Speed, Reliability, and Rider Satisfaction 13
Researchers have
claimed that Zurich
has zero waiting tim
for public transport
about 90 percent o
signalized intersec
Technical Actions: Transit priority measures that
take space and time from the private auto
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Creating a Constituency for Transit Priority:
Creative public outreach campaigns
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8 I, . 7.9 Nh, Implementing Zurichs Transit Priority Program, . 4.
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The German Marshall Fund of the United States14
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Other Policy Actions in Support of Transit: Wide
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public transit and reduce auto tripsParking Management
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Zurich transit promotion
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Prioritizing Public Transit for Speed, Reliability, and Rider Satisfaction 15
Density of land use
the single best pred
of transit ridership.
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The German Marshall Fund of the United States16
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Prioritizing Public Transit for Speed, Reliability, and Rider Satisfaction 17
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sustainable growth.
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City officials should
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funds for transit an
transit investments
http://www.orcacard.com/ERG-Seattle/p3_001.dohttp://www.orcacard.com/ERG-Seattle/p3_001.dohttp://www.orcacard.com/ERG-Seattle/p3_001.dohttp://www.orcacard.com/ERG-Seattle/p3_001.do -
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Prioritizing Public Transit for Speed, Reliability, and Rider Satisfaction 19
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Off i c e s
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www.gmu.org
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