Print Quality Program...Welcome to the PepsiCo Print Quality Program Every time a consumer sees a...

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Print Quality Program 01/01/2013

Transcript of Print Quality Program...Welcome to the PepsiCo Print Quality Program Every time a consumer sees a...

Page 1: Print Quality Program...Welcome to the PepsiCo Print Quality Program Every time a consumer sees a package with a PepsiCo trademark on it, an impression is made. The purpose of the

Print Quality Program 01/01/2013

Page 2: Print Quality Program...Welcome to the PepsiCo Print Quality Program Every time a consumer sees a package with a PepsiCo trademark on it, an impression is made. The purpose of the

Welcome to the PepsiCo Print Quality Program

Every time a consumer sees a package with a PepsiCo trademark on it, an impression is made. The purpose of the Print Quality Program is to ensure that brand equity at shelf is protected and maintained. PepsiCo recently converted our graphics to a simple, unified look on brand Pepsi. This design, although simple, is very revealing of brand misrepresentation due to printing defects and damage during production and distribution. This new design is also very sensitive to production fluctuations and has led us to improve our global print quality. PepsiCo has designed the following program that will help maintain brand equity at shelf, and strengthen our business. We invite you to join us on this journey knowing that only together will we reach our goals.

Page 3: Print Quality Program...Welcome to the PepsiCo Print Quality Program Every time a consumer sees a package with a PepsiCo trademark on it, an impression is made. The purpose of the

“If you cannot measure it, you cannot improve it”

- Lord Kelvin

Page 4: Print Quality Program...Welcome to the PepsiCo Print Quality Program Every time a consumer sees a package with a PepsiCo trademark on it, an impression is made. The purpose of the

Introduction to Color

•  Color Perception is based on 3 variables:

•  Observer – who/what is looking

•  Object – the actual item being looked at

•  Illuminant – the type of light on the object

•  Mathematically, a color is described as a point within the three dimensional color space. We call this location our Spectral Target and use the CIE L*a*b* method to determine the location.

•  L* = measure of Luminance: how light or dark

•  a* = measure across the red to green hue

•  b* = measure across the yellow to blue hue

•  h* = Hue or color as relates to angle from red

•  C* = Chroma or distance from gray center or saturation of color

•  The tolerance we use, Delta Ecmc, is the summation of the mathematical distances between target and sample colors in the L*a*b color space, with regard to hue angle.

L*L*

+b*+b*

--b*b*

+a*+a*--a*a*

L*L*

+b*+b*

--b*b*

+a*+a*--a*a*

Page 5: Print Quality Program...Welcome to the PepsiCo Print Quality Program Every time a consumer sees a package with a PepsiCo trademark on it, an impression is made. The purpose of the

Color Match, Registration and Print Defects, are the 3 attributes by which print quality is

assessed on all packaging within the program

Attribute Description Metric Current Status

Color Match

•  Visual perception property

•  Delta Ecmc tolerance in reference to a spectral target using X-Rite Spectrometer

•  Analytical tools in place for labels, cartons and cans

Registration •  Alignment of colors in

the printed graphic •  Measured in 1000th of an inch for

both vertical and horizontal •  Measured for all

substrates, validating process capability versus graphic design capability

Print Defects •  Common list of defects

defined such as spots or scratches

•  Visually checked versus standard list and scored using a standard matrix

•  All substrates measured versus a common list

All attributes are graded against substrate specific tolerances

Page 6: Print Quality Program...Welcome to the PepsiCo Print Quality Program Every time a consumer sees a package with a PepsiCo trademark on it, an impression is made. The purpose of the

Measurement Equipment

All humans see color differently. Lighting changes according to the situation. To create an objective measurement of the object, we must eliminate the

variables of an observer and the illuminant by using a spectrophotometer.

PepsiCo has entered into a relationship with X-Rite, a global leader in color management technology, to provide the cost effective tools and training

necessary to conduct precise and accurate measurements in production.

X-Rite 530s X-Rite

SpectroEye X-Rite 939

Page 7: Print Quality Program...Welcome to the PepsiCo Print Quality Program Every time a consumer sees a package with a PepsiCo trademark on it, an impression is made. The purpose of the

•  The  PepsiCo  Print  Quality  Program  has  been  tested  in  North  America  over  the  last  two  years  and  has  cut  the  percentage  of  Out  of  Spec  items  by  50%.  

•  The  mission  is  to  “liD  and  shiD”  the  globally  scalable  learning  from  the  NA  program  to  all  internaFonal  sectors  based  on  the  following  plaGorms:  

1.   Standards  SeJng  and  DistribuFon  

2.   ObjecFve  Measurement  Against  Approved  Spectral  Targets    

3.   ReporFng  of  Data  

Page 8: Print Quality Program...Welcome to the PepsiCo Print Quality Program Every time a consumer sees a package with a PepsiCo trademark on it, an impression is made. The purpose of the

Standard Setting and Distribution

•  Standards are set for global brands during production runs and are approved by PepsiCo representatives on-site

•  These standards are sent to third-party quality firms where spectral targets and measurement point documents are created and all samples are measured to ensure they are within tolerance of the target

•  Standards are stickered and distributed to suppliers as a two-piece kit –  Spectral Targets and Measurement Point Documents are supplied through the

PepsiCo Graphics Quality User Group Website –  Visual Targets are provided for visual color reference

•  Standards will be provided through regional graphics studios

Sample Measurement Point Document

Page 9: Print Quality Program...Welcome to the PepsiCo Print Quality Program Every time a consumer sees a package with a PepsiCo trademark on it, an impression is made. The purpose of the

Objective Measurement Against Approved Spectral Targets and Tolerances

Color dE Range* Defects** Registration Visual Match Definition Green 0-1.99 No Visual

Printed Defects <.006 Acceptable Match to Standard Acceptable Quality

Yellow 2.0-2.99 Class4 and

Class3 Printed Defects

.006-.015 Slight Color Variation Continue to Review and Adjust if Necessary

Red 3.00+ Any Class1 or Class2 Printed

Defects >.015 Possible Misrepresentation of

Brand Do Not Ship - Hold for

Inspection

Once targets are set, precise X-Rite measurement systems are used to gather data, make adjustments, achieve and maintain consistency.

Page 10: Print Quality Program...Welcome to the PepsiCo Print Quality Program Every time a consumer sees a package with a PepsiCo trademark on it, an impression is made. The purpose of the

Report the data to track trends and identify opportunities. This creates continuous global improvement.

Reporting of Data

•  X-Rite Colormaster 2 software is the standard requirement for the PepsiCo Graphics Quality System.

•  All spectral targets are created within the software

•  Provides a great platform with which to conduct measurements

Page 11: Print Quality Program...Welcome to the PepsiCo Print Quality Program Every time a consumer sees a package with a PepsiCo trademark on it, an impression is made. The purpose of the

PepsiCo Graphics Quality User Group

•  Website created as a central repository for information of the world-wide base of PepsiCo suppliers to access all data, targets, tolerances, and standard operating procedures for producing in-spec PepsiCo graphics

•  Suppliers will receive login information after they have received their measurement equipment

•  Features a dedicated Technical Support Team and Training from X-rite

•  Provides the ability to purchase equipment at PepsiCo rates

Page 12: Print Quality Program...Welcome to the PepsiCo Print Quality Program Every time a consumer sees a package with a PepsiCo trademark on it, an impression is made. The purpose of the

1.   Work with your local graphics studio to ensure the correct Standard Kits have been provided

2.   Follow the directions within the kit to access the PepsiCo User Group Site

3.   Utilize the information on the User Group to purchase your spectral device at the PepsiCo reduced rate

1.   Also download the standard operating procedures and spectral targets for the Quality Program

4.   Undergo training from X-Rite to ensure correct use of equipment

Steps to Enter the Program

Page 13: Print Quality Program...Welcome to the PepsiCo Print Quality Program Every time a consumer sees a package with a PepsiCo trademark on it, an impression is made. The purpose of the

Contact Information

PepsiCo Print Quality – New York

Marc Hufschmied – Sr. Manager, Print Quality

•  (914) 767-6495

•  [email protected]

Pari Patkar – Associate Analyst, Print Quality

•  (914) 767-7481

•  [email protected]

X-Rite

Chris Wallace – International Key Account Manager

• [email protected]