Principal Finance Group FM Update and Latest Trends Ireland House 150 New Bond Street London W1S 2TU...

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S E R V U S Principal Finance Group FM Update and Latest Trends Ireland House 150 New Bond Street London W1S 2TU Tel: 020 7317 4800 Fax: 020 7317 4801 email: [email protected] web: www.servus.co.uk Presented By: Phillip Russell, Managing Director, Servus

Transcript of Principal Finance Group FM Update and Latest Trends Ireland House 150 New Bond Street London W1S 2TU...

Page 1: Principal Finance Group FM Update and Latest Trends Ireland House 150 New Bond Street London W1S 2TU Tel: 020 7317 4800 Fax: 020 7317 4801 email: phillip.russell@servus.co.uk.

S E R V U SPrincipal Finance Group

FM Update and Latest Trends

Ireland House

150 New Bond Street

London

W1S 2TU

Tel: 020 7317 4800

Fax: 020 7317 4801

email: [email protected]

web: www.servus.co.uk

Presented By:

Phillip Russell, Managing Director, Servus

Page 2: Principal Finance Group FM Update and Latest Trends Ireland House 150 New Bond Street London W1S 2TU Tel: 020 7317 4800 Fax: 020 7317 4801 email: phillip.russell@servus.co.uk.

S E R V U SPrincipal Finance Group

Servus

The Story So Far

The Gift of Recession

The Outsourcing Fuel

From Boiler Room to Board Room

So “How was it for you?”

Page 3: Principal Finance Group FM Update and Latest Trends Ireland House 150 New Bond Street London W1S 2TU Tel: 020 7317 4800 Fax: 020 7317 4801 email: phillip.russell@servus.co.uk.

S E R V U SPrincipal Finance Group

Servus

The Reality Check

Victims of Our Own Hype

Creating Professional Infrastructure

Pride in Delivering Service

Private Finance Initiative (PFI)

Page 4: Principal Finance Group FM Update and Latest Trends Ireland House 150 New Bond Street London W1S 2TU Tel: 020 7317 4800 Fax: 020 7317 4801 email: phillip.russell@servus.co.uk.

S E R V U SPrincipal Finance Group

Servus

Adding Value in Recession

+ 25% in Group Income (1) 26.1%

- 25% in Reduced Costs (2) 29.1%

Combine Both (1) and (2) Above 34.7%

Equivalent to + 76% in Group Income 34.7%

ABB Ltd Example of Increased Value through Reducing Costs

21.8% Actual Group Return On Capital 21.8%

Page 5: Principal Finance Group FM Update and Latest Trends Ireland House 150 New Bond Street London W1S 2TU Tel: 020 7317 4800 Fax: 020 7317 4801 email: phillip.russell@servus.co.uk.

S E R V U SPrincipal Finance Group

Servus

Outsourcing “You Ain’t Seen Nothing Yet”

DIRECTLY EMPLOYED STAFF

OLD COMPANIES

SUPPLIERS

Value Adding (10%)

SUPPLIERS

NEW COMPANIES

DIRECTLY EMPLOYED

STAFF

Companies continue to outsource non

value adding functions (90%?)

Progressive Outsourcing

• Previous Core Processes

• HR / IT / Finance

• Maintenance / Cleaning / Security

• Stationery / Office Equipment

Page 6: Principal Finance Group FM Update and Latest Trends Ireland House 150 New Bond Street London W1S 2TU Tel: 020 7317 4800 Fax: 020 7317 4801 email: phillip.russell@servus.co.uk.

S E R V U SPrincipal Finance Group

Servus

Growth of Technology Utilisation

The Intelligent Help Desk

Condition Based Maintenance

Integrated IT through XML

Beware of the “Doris” Factor

Page 7: Principal Finance Group FM Update and Latest Trends Ireland House 150 New Bond Street London W1S 2TU Tel: 020 7317 4800 Fax: 020 7317 4801 email: phillip.russell@servus.co.uk.

S E R V U SPrincipal Finance Group

Servus

The E-Commerce Lingo

FM = MRO

Vertical & Horizontal Markets = Core & Non Core Business

Disintermediation = Total FM

Aggregation = Economies of Scale

Page 8: Principal Finance Group FM Update and Latest Trends Ireland House 150 New Bond Street London W1S 2TU Tel: 020 7317 4800 Fax: 020 7317 4801 email: phillip.russell@servus.co.uk.

S E R V U SPrincipal Finance Group

Servus

E-Commerce Threat Or Opportunity

It is still “When” not “If”

Add Value or be Disintermediated

Marketplace Aggregation is a Fallacy

Savings through “Good Specification” and “Process”

Installation Driven by the Facilities Manager

Page 9: Principal Finance Group FM Update and Latest Trends Ireland House 150 New Bond Street London W1S 2TU Tel: 020 7317 4800 Fax: 020 7317 4801 email: phillip.russell@servus.co.uk.

S E R V U SPrincipal Finance Group

Servus

The Future is Bright the Future is FM

Embrace Don’t Resist Technology

E-Commerce Route to the Boardroom

Service not Assets is the Future

Only Limitation is Your Ability

Page 10: Principal Finance Group FM Update and Latest Trends Ireland House 150 New Bond Street London W1S 2TU Tel: 020 7317 4800 Fax: 020 7317 4801 email: phillip.russell@servus.co.uk.

S E R V U SPrincipal Finance Group

Servus

“ARE YOU UP TO IT?”