PRINCE2 Foundation Course 01 - Course Introduction · Slide 2 Welcome to the Course! PRINCE2...
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PRINCE2 Foundation Course 01 - Course Introduction
Transcript of PRINCE2 Foundation Course 01 - Course Introduction · Slide 2 Welcome to the Course! PRINCE2...
PRINCE2 Foundation
Course 01 - Course Introduction
Slide 1
Course Introduction
Topics Discussed
Welcome!
Introductions
Learning
Getting Ready
About the Exam
Getting Started
Lesson
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Slide 2
Welcome to the Course!
• PRINCE2 Qualification Scheme
• Introductory
– Foundation
• Intermediate
– Practitioner
• Advanced
– Professional
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Slide 3
Why Are You Here?
• Why do you need to learn this?
• How do you plan on improving your learning experience?
• How can your experience help?
• What will this course help you do or solve?
• What are you going to get out of this course personally?
7-Steps to Becoming an Effective Learner
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Slide 4
Using Bloom’s Taxonomy
• Knowledge
• Comprehension
• Application
• Analysis
• Synthesis
• Evaluation
Introductory
Intermediate
Advanced
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Slide 5
What do you Expect?
• This course
• Study materials
• Your instructor
• Your fellow students & peers
• Yourself
What Adult Learners Want
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Slide 6
Housekeeping in the Classroom & Online
• Class hours
• Planned Breaks
• Interruptions
• Laptops, mobile & other annoying devices
• Absence from course of study
• Executing study plan
– Milestones
– Review
– Revise
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Slide 7
Conventions Used
• Learning Objectives• Terms to Know
– Critical Terms & Concepts
• Icons– In Depth
– Definition
– Note
– In the News
– Practically Speaking
– Acronym
– Listen
– Role Definition
In Depth
Def-i-ni-tion [def-uh-nish-un] n.
Note
In the News
Practically Speaking
Acronym
Listen
Role Definition
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Slide 8
Quizzes & Exercises
• End of unit quiz
– Confirm learning objectives
• Inline quiz
– Reinforce key concepts & knowledge
• Exercises
– Demonstrate ability to apply knowledge and concepts
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Slide 9
PRINCE2 Qualification Scheme
Foundation
Practitioner
PRINCE2 Professional
Foundation confirms your knowledge and understanding necessary to work effectively with, or as a member of a PRINCE2 project management team. It is a pre-requisite for the Practitioner qualification.
Practitioner confirms you have achieved sufficient understanding of how to apply, understand and tailor PRINCE2 in a given situation. The Practitioner is a pre-requisite for the PRINCE2 Professional.
The PRINCE2 Professional demonstrates their expertise in the PRINCE2 method by testing your ability to manage a non-complex PRINCE2 project across all aspects of its lifecycle.
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Slide 10
PRINCE2 Foundation Exam
• Multiple choice
• 75 questions
• 5 questions are being tried out & are not scored
• 70 scored questions (1 point each)
• 35 points required to pass (35/70 or 50%)
• Closed book
• 1 hour
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Slide 11
Getting Started
• You are responsible for your own learning experience– Make a study plan and stick to it
• Know what you need to know– Review the learning objectives
• Understand terms & concepts– Are they new to you, or just called something different?– Learn to think and talk in PRINCE2 terms and concepts
• PRINCE2 isn’t wrong … it may be different from what you know– The certification exam is about PRINCE2– The certification exam is NOT about what you think of PRINCE2
• Use the available resources– Read & understand the learning objectives – they will be on the test– Understand the terms & how they are used – they’ll be on the test– Participate in the online mentoring community by asking questions,
taking part in discussions & sharing your experiences– Do the quizzes & exercises to help prepare for the exam– Do the sample papers to see what the real exam is going to be like
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Slide 12
Frameworks, Standards & Methods in Context
Topics Discussed
PMBoK®
ISO21500
PRINCE2
Portfolios, Programs & ProjectsLesson
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Slide 13
Learning Objectives
• Recall
– What is a framework
– What is a standard
– What is a methodology
– How a program relates to a portfolio
– How a project relates to a program
– How PRINCE2 relates to the PMBoK®
– How a project relates to the achievement of a business objective
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Slide 14
What is a Framework
• Provides the basic structure for
– A set of ideas or facts that support something
– A supporting structure …
– … a structural frame
– Typically knowledge-based
– Descriptive
• Project Management Frameworks provide
– A structure for a project’s lifecycle
– Project control concepts & practices
– Project management concepts, practices & processes
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Slide 15
The PMBOK® as a Framework
• Project Management Body Of Knowledge (PMBOK®)– Acts as a guide
• Provides guidelines for managing individual projects
• Defines project related concepts
– Describes the project management• Lifecycle
• Control
• Processes
• Embodies knowledge recognized– As a “good practice”
– A general agreement about the application of• Knowledge
• Skills
• Tools
• Techniques
• Published by– Project Management Institute, Inc. (PMI)
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Slide 16
PMBOK® in Context
• PMBOK® provides
– A structure for a project’s lifecycle
– Project control concepts & practices
– Project management concepts, practices & processes
– Acknowledges business case
• Provides guidance as opposed to a methodology
– Project methodologies like
• Waterfall
• Agile
• PRINCE2 ...
• … etc. implement good practices
• Is not a
– Textbook
– “How to” reference
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Slide 17
What is a Standard?
• Established by
– Authority (e.g., International Standards Organization, ISO)
– Custom
– General consent
• Used as a
– Model
– Example
– Measure of quality
Standard for 1 Meter1 Meter = 1,650,763.73
wavelengths of light from a specific transition in krypton 86
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Slide 18
ISO21500
• Provides guidance on project management
• Used by– Public
– Private
– Community
• Use for– Any type of project irrespective of
• Complexity
• Size
• Duration
• Benefits– Encourage transfer of knowledge between projects
– Facilitate efficient tendering processes
– Enable flexibility of the project team
– Provide universal project management principle & processes
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Slide 19
What is a Methodology?
• A body of
– Methods
– Rules
– Ideas …
– … employed by a discipline
• Embodied in a procedure or set of procedures
– Include processes
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Slide 20
PRINCE2 as a Methodology
• Project Management (a discipline)
– Based on 7 principles
• Fundamental to using PRINCE2 to management a project
– Described in 7 themes
• Themes embody one or more principles
• The critical ideas that are woven into project management methods
– Codified in 7 processes
• The series of actions that produce a particular result
– Mandates a business case Principles
Themes
Processes
Environment
PRINCE2
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Slide 21
PMBOK® Says – PRINCE2 Does
• PMBOK® provides
– A descriptive framework for
• The structure for a project’s lifecycle
• Project management control concepts & practices
• Project management concepts, practices & processes
– Guidance on good project management practices
• PRINCE2 does
– Prescribe a set
• Methods
• Rules
• Ideas
– Documented as
• Principles
• Themes, processes, & templates
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Slide 22
Portfolios, Programs & Projects
• Portfolio
– Collection of programs, sub-portfolios & operations management
– Grouped for the achievement of a strategic objective
• Program
– Grouped within a portfolio
– Collection of sub-programs & projects
– Linked to a strategic objective via the portfolio
• Project
– Independent or grouped within a program
– Temporary
– Create a unique product or service
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Slide 23
Enterprise – Portfolio, Program & Project
Medical Products & Service, Inc.
SurgicalCenters
ConstructNew
DialysisCenter
Medical Administration
Services
Medical Devices
Outpatient Services
DialysisCenters
OncologyCenters
Portfolios
The Enterprise
Project
Programs
Business Objective:Increase new outpatient dialysis services revenue in the U.S.
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Slide 24
Prince2 Overview
Topics Discussed
Project Management & Projects
Project Performance Management
PRINCE2 – Integrated elements
Customer/Supplier Context
Benefits
Characteristics
Lesson
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Slide 25
Learning Objectives
• Recall
– The six aspects of project performance to be managed
– The definition of a project
– The four integrated elements of
• Principles
• Themes
• Processes
• Project Environment
• Identify
– Benefits of using PRINCE2
– Seven principles
– Characteristic of a project
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Slide 26
What is a Project?
• Characteristics of a project– Change – a means to introduce change
– Temporary – has a defined start & end
– Cross-functional – employs a team of different skills
– Unique – is a unique instance of project
– Uncertainty – threats & opportunities introduce risk
• Comes from Latin’s “projectum”– Means “before action”
– Denotes precedence
– Original meaning
• Before an action
• English adopted the word c.1400– To plan, draft or scheme
• … not carrying out the plan
• ... later a proposal, or mental plan
• … or to estimate the future
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Slide 27
What is Project Management?
• Project Management is a discipline
– Planning
– Organizing
– Motivating
– Control of resources
• Project Management is about achieving a specific goal
InitiationPlanning& Design
ExecutingMonitor
& ControlClosing
A traditional phased approach identifies a sequence of steps to be completed. In the "traditional approach.” five developmental components of a project can be distinguished (four stages plus control):1. initiation2. planning and design3. execution and construction4. monitoring and controlling systems5. completion
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Slide 28
The Project Management Landscape
• Project Management Body of Knowledge (PMBOK® Guide)– Guidelines for managing individual projects
– Defines Project Management related concepts
– Describes the Project Management lifecycle
– … a framework of best practices
• Project Management Institute (PMI®)– Provides service to PM professionals
– Recruited PM professional to create the PMBoK
– Provides credentialing and certification
• Agile Software Development– Group of software development methods
– Based on iterative & incremental development with active and continual customer involvement
– Promotes adaptive planning, evolutionary development & delivery
• PRINCE2® - PRojects IN Controlled Environments– Project Management methodology
– Discipline; planning, organizing, motivating & controlling resources
– Certifications; Foundation, Practitioner & Professional
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Slide 29
This is PRINCE2
• Start with PRojects IN Controlled Environments
– An acronym
• Adds version 2
• Voilà! – “PRINCE2”
• Developed by the UK Government
– They love acronyms
– They also make up words
• You’ll see …
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Slide 30
PRINCE2 @ a Glance – High Level Processes
Corporate & Program Management
Directing a Project
Controla Stage
Closing
Planning (Theme)
Start UpManage
StageBoundaries
Initiate
Manage Product Delivery
Mandate
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Slide 31
Project Performance Managed
• Costs– Estimate & control costs
– Budget with agreed changes
• Timescales– Initial: “When will it be done?”
– During: “Are we done yet?”
• Quality– You can have it good, fast or cheap; pick any two
– Fit for purpose
• Scope– Understand and manage how BIG, BIG is
– Thorough understanding or project products
• Risk– Understand & mitigate risk
– How much is acceptable?
• Benefits– Just exactly why are you doing this project?
– What are the specific business benefits
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Slide 32
Integrated Elements of PRINCE2
• Principles
– Guiding obligations
– All 7 principles must be followed to manage with PRINCE2
• Themes
– Describe the aspects of project management
– Addressed during project lifecycle
• Processes
– Structured set of activities
– From project start to end
• Environment
– Adapted to fit project/organization
Principles
Themes
Processes
Environment
PRINCE2
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Slide 33
Principles
Themes
Processes
Environment
PRINCE2
Principles
• Continued business justification– Use the Business case for all project
decisions
• Learn from experience– Record lessons learned
• Defined roles & responsibilities– For all stakeholder groups
• Manage by stages– Planned, monitored, & controlled
• Manage by exception– Provide tolerance for project
objectives
• Focus on products– Deliver at a defined quality level
• Tailor to suit the project environment– Size, capability, complexity,
importance & risk
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Slide 34
Themes
• Business case
• Organization
• Quality
• Plans
• Risk
• Change
• Progress Principles
Themes
Processes
Environment
PRINCE2
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Slide 35
Processes
• Starting up a project
• Directing a project
• Initiating a project
• Managing a stage boundary
• Controlling a stage
• Managing product delivery
• Closing a project Principles
Themes
Processes
Environment
PRINCE2
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Slide 36
Environment
Embedding
• Process responsibilities
• Scaling rules/guidance
• Standards
• Training & Development
• Integration w/Business
• Tools
• Process Assurance
Tailoring
• Adapting the themes
• Incorporating specific terms
• Revising the Product Descriptions
• Adjusting the process
Principles
Themes
Processes
Environment
PRINCE2Embedding – Done by the organization to adopt PRINCE2.
Tailoring – Done by the project management team to adapt the method to the context of a specific project.
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Slide 37
Customer/Supplier
• Context of the relationship
– Customer – specifies the desired result
– Supplier – brings skills & resources together to deliver that result
• Project requires a defined organizational structure
– Business, user & supplier stakeholders
– Governance defines roles & responsibilities for;
• Directing
• Managing
• Delivering
– Review project roles throughout project
– Strategy to manage communication among stakeholders
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Slide 38
Benefits of PRINCE2
• Proven best practice
• Applicable to any type of project
• Widely recognized
• Provides for the explicit recognition of responsibilities
• Clearly defines what a project will deliver (products)
• Supports levels of management with better communication and allowing better decision making
• Manages by exception
• Focuses on the Business Case
• Defined reporting structure
• Ensures stakeholder representation
• Promotes learning and continual improvement
• Promotes consistency of work and reuse of resources
• Facilitates assurance & assessment of project work
• Wide range of training organizations & options
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Slide 39
Summary
• Course introduction– Make a study plan and stick to it
• Frameworks, Standards & Methods– What is a framework?
– What is a standard?
– What is a methodology?
– PMBoK® is a framework
– PRINCE2 is a methodology
• Introduction to PRINCE2– Characteristics of a project
– Measuring project performance
– Integrated elements of PRINCE2
– Tailored to the environment
– Customer/Supplier relationship
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Slide 40
Course Summary
Topics Discussed
Course Introduction
Frameworks, Standards & Methods
Prince2 Overview
Summary
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Review Questions:
1. Which of the following is an aspect of project performance that needs to be
managed?
A. Features
B. Defects
C. Costs
D. Outcomes
2. What is the definition of a project?
A. A temporary unit of organization that performs a specific objective taking
one or more defined inputs and turning them into defined outputs
B. A means to introduce change into an organization
C. One or more cross-functional teams that temporarily come together to
produce a specific business benefit
D. A temporary organization that is created for the purpose of delivering one
of more business products
3. Which of the following are aspects of the structure of PRINCE2 projects?
1. Principles
2. Procedures
3. Processes
4. Progress
5. Tailoring
6. Themes
A. All of the above
B. 1,2,4,6
C. 2,3,4,5
D. 1,3,5,6
4. A well-structured project management board should have representatives from
_____, ____, and ____.
A. Enterprise, end-users, vendors
B. Business, users, suppliers
C. Management, vendors, developers
D. Finance, developers, users
5. What are benefits of using PRINCE2?
1. Proven best practice
2. Applicable to any type of project
3. Clearly defined steps reduces project ambiguity because the focus is on
process
4. Helps assure lowest cost for the project
5. Provides a common vocabulary because it's widely recognized and accepted
6. Explicitly defines roles and responsibilities
A. 1,2,3,4,5
B. 1,2,5,6
C. All of the above
D. 1,2,3,4
6. PRINCE2 principles apply to every project. Which of the following are PRINCE2
principles?
1. Learning from experience
2. Empowering decisions made at the proper level
3. Continued business justification
4. Quality is defined by the user/consumer
5. Focus is on products/outcomes
6. Projects are tailored to fit the organizational need
7. Manage of projects is in stages
8. Projects are managed by exception
9. Roles and responsibilities are defined
10. Projects have plans that define both how and how much
A. 1, 2, 3, 4, 5, 6, 7
B. 3, 5, 6, 7, 8, 9, 10
C. 2, 3, 4, 5, 7, 8, 9
D. 1, 3, 5, 6, 7, 8, 9
7. All projects are characterized by 5 areas that make them unique. Which of the
following is NOT and aspect of a project?
A. All projects have measureable/deterministic products or outputs
B. Every project introduces some change
C. Each projects is unique in some way
D. Every project has some degree of uncertainty
8. Which of the following is NOT an aspect of project performance that needs to be
managed?
A. Costs
B. Scope
C. Benefits
D. Threat
9. Which are missing from the definition of a project?
A project is a(n) _____ organization that is created for the purpose of delivering
one of more ______ products.
A. Cross-functional, tangible
B. Temporary, business
C. Approved, appropriate
D. Regular, approved
10. Which of the following is correct about the integrated elements of PRINCE2?
A. The principles describe aspects of project management that must be
addressed continually
B. The processes address structured set of activities with a specific objective;
processes have a defined beginning, middle and end
C. The themes of PRINCE2 provide a set of good practice guidelines that, if
followed, are more likely to lead to a successful project
D. Tailoring addresses the need to adapt to the environment
11. The following statements are true for PRINCE2 or PMBOK. Which ones apply
only to PRINCE2?
1. Concepts & practices
2. Framework
3. Methodology
4. Focus on business case
5. Based on specific defined principles
6. Processes
7. Accommodates change
8. Specific management stages & decision points
9. Allows tolerances for cost, time, quality, scope, benefit and risk
A. All of the above
B. 3, 4, 5, 6, 8
C. 1, 2, 7, 8, 9
D. 5, 6, 7
12. Which is true of the following two statements?
1. PRINCE2 can be used for program management
2. PRINCE2 can be used for any type of project
A. Only 1 is true
B. Only 2 is true
C. Both 1 and 2 are true
D. Neither statement is true
Answer Key:
1. C
Of the possible answers, only costs need to be managed, the rest are there as
detractors.
2. D
Answer D is the definition of a project. Answer A is close to the definition of a
Process. While B is true about a project, it isn't the definition. C describes an
aspect of a project, but not the definition.
3. D
The four aspects of the structure of PRINCE2 are Principles, Themes,
Processes, and Tailoring.
4. B
Remember the context of "supplier" in PRINCE2 is the person or group
responsible for doing something to deliver project's specialist products. Suppliers
can be internal resources or external vendors.
5. B
PRINCE2 is proven best practice meaning overtime it works. It is applicable to
any type and size of project. It does provide a common and widely accepted
language and vocabulary of word and deed. The organization theme assures
roles and responsibilities are defined. While PRINCE2 provides processes, the
focus isn't on the process but on the business value derived from the project
products. Project management isn't about the lowest cost, but optimizing costs
over the life of an approved effort.
6. D
The PRINCE2 Principles in the order covered are: Continued business
justification, Learn from experience, Defined roles and responsibilities, Manage
by stages, Manage by exception, Focus on products, and Tailor to suit the
environment.
7. A
The five characteristics of a project are: change, temporary, cross-functional,
unique, and some uncertainty.
8. D
The 6 areas that need to be managed are: costs, timescales, quality, scope, risk,
benefits.
9. B
B completes the definition of a project.
10. D
The principles are the guiding obligations. The processes describe step-wise
progression through the project lifecycle. The themes describe aspect of project
management that are collectively addressed continually. Tailoring address the
need to adapt to a specific organizational context (recognizing there isn't a one
size fits all).
11. B
PRINCE2 is a methodology that not only focuses on but mandates a business
case. PRINCE2 is based on 7 principles expressed through themes and carried
out through processes. PRINCE2 provides specific stages with associated
decision points. PRINCE2 doesn't just allow tolerances, in these areas, they are
established specifically for cost and time, and may also be provided for quality,
scope, benefit and risk. The purpose for the tolerances is to establish the
allowable deviation above and below plan without requiring escalation.
12. B
PRINCE2 is a project management methodology that can be applied to any
project regardless of size, scope, geography, vendors, or culture. It is neither
design nor intended to manage programs.
