Price Sheet - Needles Case Management Software
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Price Sheet Needles is sold on a per-user basis. There is no limit to the number of users that can be purchased. $495 per user Support is $30 per user, per month Please refer to the Needles Tech Specs for hardware and software requirements. Annual Support Needles has a longstanding reputation in the marketplace for offering unparalleled support. Your support agreement with Needles includes many valuable features including: access to the Needles support team, all upgrades and revisions to the Needles software program, access to client UserGroup meetings and seminar events, and login information for the "client only" section of www.needles.com (which contains technical information, Best Practices for case management software, instructional videos, and much more). The purchase of one year of support is required. After the first year, Needles support will be billed quarterly. Implementation/Training Needles has developed an implementation/training curriculum and ongoing support to walk your firm through each step of the case management journey. In order to ensure that your system is properly set up and the correct procedures for handling information are put in place, each new Needles client must undergo initial training and implementation with a Certified Needles Training Consultant. Your initial training may be conducted in person at your office, at our state-of-the-art Training Facility in Baltimore, or online via Webex. If you choose to conduct training onsite at your office, expenses for the trainer’s travel, lodging, meals, etc. must be paid and are additional. Based on the size of your firm and the estimated complexity of your system design, the minimum number of training days and the method of recommended training will vary and will be at the discretion of the Needles Director of Training. The training rate is $960 per day. The following numbers are estimated minimum requirements: Initial Training 1-5 Users 6-10 Users 11-20 Users 21-40 Users 3 Days = $2,880 4 Days = $3,840 5 Days = $4,800 6 Days = $5,760 41+ Recommended # of days vary Needles must be installed and tested prior to the trainer’s arrival. Ongoing, advanced training is encouraged and is available at our training facility in Baltimore, onsite at your office, online via WebEx, or at one of our client seminars. Advanced training is available at a rate of $120 per hour. Prices are subject to change without notice. Please refer to the Needles cancellation policy. Phone: 410.363.1976 Fax: 410.363.7685 E-mail: [email protected] Needles 10461 Mill Run Circle, Suite 900 Owings Mills, MD 21117 www.needles.com Software
Transcript of Price Sheet - Needles Case Management Software
Price Sheet
Needles is sold on a per-user basis. There is no limit to the number of users that can be purchased.
$495 per userSupport is $30 per user, per month
Please refer to the Needles Tech Specs for hardware and software requirements.
Annual Support Needles has a longstanding reputation in the marketplace for offering unparalleled support. Your support agreement with Needles includes many valuable features including: access to the Needles support team, all upgrades and revisions to the Needles software program, access to client UserGroup meetings and seminar events, and login information for the "client only" section of www.needles.com (which contains technical information, Best Practices for case management software, instructional videos, and much more).
The purchase of one year of support is required. After the first year, Needles support will be billed quarterly.
Implementation/Training Needles has developed an implementation/training curriculum and ongoing support to walk your firm through each step of the case management journey. In order to ensure that your system is properly set up and the correct procedures for handling information are put in place, each new Needles client must undergo initial training and implementation with a Certified Needles Training Consultant. Your initial training may be conducted in person at your office, at our state-of-the-art Training Facility in Baltimore, or online via Webex. If you choose to conduct training onsite at your office, expenses for the trainer’s travel, lodging, meals, etc. must be paid and are additional. Based on the size of your firm and the estimated complexity of your system design, the minimum number of training days and the method of recommended training will vary and will be at the discretion of the Needles Director of Training. The training rate is $960 per day. The following numbers are estimated minimum requirements:
Initial Training 1-5 Users6-10 Users11-20 Users21-40 Users
3 Days = $2,880 4 Days = $3,840 5 Days = $4,800 6 Days = $5,760
41+ Recommended # of days vary
Needles must be installed and tested prior to the trainer’s arrival. Ongoing, advanced training is encouraged and is available at our training facility in Baltimore, onsite at your office, online via WebEx, or at one of our client seminars. Advanced training is available at a rate of $120 per hour. Prices are subject to change without notice. Please refer to the Needles cancellation policy.
Phone: 410.363.1976 Fax: 410.363.7685 E-mail: [email protected]
Needles 10461 Mill Run Circle, Suite 900 Owings Mills, MD 21117 www.needles.com
Software
Site Information
Order Form
Firm Name: __________________________________________________________________________
Address: _____________________________________________________________________________
City: _______________________________________State: _____________ Zip: ___________________
Phone: ___________________ Fax: _________________ E-mail: _______________________________
Main Contact Name: __________________________________ Title: _____________________________
Payment Schedule 1. At least fifty (50%) percent of total purchase price is to be paid on signing of the Order Form.2. Balance of total purchase price is due in 6 weeks or prior to initial training, whichever comes first.
Price Calculations & Method of Payment
**Trainer’s expenses are additional
I have read the “Needles FAQs” _________ (Please Initial)
Method of Payment
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Limited Warranty. The program is provided “as is”, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purchase. Prices are subject to change without notice. Needles will not be responsible for any costs incurred by the purchaser or any of its agents, servants, and/or employees in connection with the purchase, configuration, installation, maintenance or other use of or modification to any hardware, software, equipment (including, but not limited to, cables, servers, internet access, VOIP, etc.) or any other peripheral equipment owned, leased, or otherwise in use by the purchaser. Further, Needles will not be responsible for any damages incurred by the purchaser (including, but not limited to, lost time). The network, hardware, and computer configuration in which Needles is installed is not under the control of Needles, and therefore the company cannot offer any guarantees or assurances with regard to its reliability. Purchase of the Needles program entitles you to the installation of one (1) production copy of a Needles database to be installed and hosted from a single computer or server. Needles may not be installed or loaded on any additional computers or servers (whether for personal or business use) except for the express intent of connecting to the single allowed database installation. The program may not be transferred, sold or copied without the express written permission of Needles, except for archival or backup copies as expressly permitted by Section 117 of Title 17 U.S. Code. COPYRIGHT 1985 - 2018 by Needles. Some states do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Needles 10461 Mill Run Circle, Suite 900 Owings Mills, MD 21117 Phone: 410.363.1976 Fax: 410.363.7685
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☐ Check (Payable to Needles)
☐ Credit Card(Amex, Discover, MC, & Visa)
☐ 50% Deposit
Number of Users: ______ = Needles Price: ____________
One Year of Support: ____________
______ Days of Implementation/Training at $960 per day: ____________
Data Conversion: ____________
☐ Payment in FULL SAP Sybase (required): ____________
NY/FL Tax: ____________
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FAQs
Phone: 410.363.1976 Fax: 410.363.7685 E-mail: [email protected]
Needles 10461 Mill Run Circle, Suite 900 Owings Mills, MD 21117 www.needles.com
Frequently Asked Questions
You may find the following Frequently Asked Questions helpful as you review the agreement. As always, please feel free to contact us with any questions. We are here to help you have a successful implementation and a long, satisfying relationship with Needles!
How is the Needles System Sold?
Needles software is sold on a concurrent licensing basis. Concurrent licensing allows a group to share a fixed number of licenses. Needles can be installed on any number of computer stations provided that the actual usage of Needles does not exceed the number of licenses owned. The purchase of Needles licenses is a onetime charge. There is no penalty for adding licenses as your firm grows and your staff needs change. Each Needles system includes one database.
How Does Training Work?
The implementation of your Needles program and your relationship with your trainer begins immediately upon becoming a client. Your firm will receive a welcome letter and a call from our Needles Implementation Specialist. We will match your firm with an appropriate Certified Needles Training Consultant. This trainer will become instrumental in the implementation of the program at your office. Your initial training will cover the topics included in the Basic Training Agenda. The Data Entry Training is the only session where every staff person should participate; the remainder of the agenda will involve a key group. Trainers work during your firm’s regular business hours Monday through Friday.
Ongoing training and a continued relationship with your Needles trainer is the key to successful use of the program and increased efficiency and profitability for your office. We encourage our Needles client firms to expand their use of the program beyond the basics. We offer new employee training, advanced training, document coding training, user-defined report writing training, and much more. In addition, the Needles program offers a comprehensive user manual and an array of seminars and other educational opportunities. Training is available at your office, at our office, or online.
Please visit our website for an overview of our training options.
What Do Trainer’s Expenses Include?
Expenses will include (when applicable) car rental, transportation, hotel, parking, meals, tips, and fares. We use the US GSA Per Diem Rates as a standard. If travel to your location requires airfare, the trainer will discuss the cost and their arrival and departure options with you prior to finalizing their travel plans. In most cases, it is practical to have the firm make hotel arrangements, as you know the proximity to the office. The trainer’s travel expenses are the responsibility of the firm. Online trainings do not incur any trainer expenses.
What Should I Do Prior to My Training?
Your firm is responsible for installing and testing Needles and SAP Sybase on the network before training begins. Your assigned trainer will review your implementation schedule and advise you of tasks that need to be completed prior to training.
FAQs Frequently Asked Questions
What is SAP Sybase and Why Do I Need It?
Needles is a client/server application that runs alongside the SAP Sybase SQL Anywhere Database Engine. SAP Sybase is an inexpensive and simple, yet powerful, relational database management system (RDBMS). It delivers high-speed performance without the need for an onsite database administrator. For your convenience, we have provided a line item for the price of SAP Sybase on our Price Quote (page 2). SAP Sybase is required for Needles to function.
What Does My Support Cost Cover?
Needles Support allows your firm free Needles software upgrades, patches, and new releases. It also gives your firm (and your firm’s IT consultants) access to the Needles Technical Support Team, access to the Clients Only section of the Needles website, access to Needles Client UserGroup Meetings, access to the Needles Client Wishlist Request, and the ability to schedule additional training with Certified Needles Training Consultants. The cost of the first year of support is included with the Price Quote (page 2). After the first year, Needles Support will be billed quarterly. Your support cost does not cover the cost of SAP Sybase upgrades.
What is a Data Conversion?
A data conversion is the process of moving as much of your firm’s current case management data as possible into the Needles Case Management Database. A properly planned conversion allows your firm to take advantage of all the features and benefits of Needles while still maintaining information you currently use and need. Needles Case Management Software employs a team of dedicated Conversion Specialists who make it their job to ensure that data from other programs moves into Needles as seamlessly as possible. There are several conversions options, ranging from a simple names drop to a very individualized mapping of data between the two programs. Each conversion option is subject to a review of your firm's data before work begins, and the price of a data conversion will vary based on the complexity of the firm’s current data and the type of conversion chosen.
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Phone: 410.363.1976 Fax: 410.363.7685 E-mail: [email protected]
Needles 10461 Mill Run Circle, Suite 900 Owings Mills, MD 21117 www.needles.com
