Presiding Chair andPresiding Chair andRoom CoordinatorRoom CoordinatorVolunteer TrainingVolunteer Training

YDC 2012YDC 2012

IntroductionsIntroductions

Mary Jane Hanlon, DMDMary Jane Hanlon, DMDRay Martin, DDS Ray Martin, DDS Carl McManama, DDSCarl McManama, DDSLisa Vouras, DMDLisa Vouras, DMD

Program CommitteeProgram Committee

Kristine Abbondanzio, RDHKristine Abbondanzio, RDHLouay Abrass, DMDLouay Abrass, DMDVictoria Carr, CDAVictoria Carr, CDASandra Crowley-Le, DMDSandra Crowley-Le, DMDSusan Danskin, RDHSusan Danskin, RDHWilliam Dennis, DDSWilliam Dennis, DDSJeffrey Dodge, DMDJeffrey Dodge, DMDMaria Elizondo, DMDMaria Elizondo, DMD

Francesca Fusaro, RDHFrancesca Fusaro, RDHNeela Gandhi, DMDNeela Gandhi, DMDLaura Glicksman, DMDLaura Glicksman, DMDFred Harrington, DMDFred Harrington, DMDPeter Hjorth, DMDPeter Hjorth, DMDTamar KarakozianTamar KarakozianJoy Kasparian-Federico, DMDJoy Kasparian-Federico, DMDJustine Kelley, DMDJustine Kelley, DMDMeg Loadholt, RDHMeg Loadholt, RDH

Robert Moreau, DMDRobert Moreau, DMDRobin Murch, RDHRobin Murch, RDHJames Nager, DMDJames Nager, DMDMaria Noversa, CDAMaria Noversa, CDAKaren Roche, RDHKaren Roche, RDHRonni Schnell, DMDRonni Schnell, DMDMaria Vakalidis, RDHMaria Vakalidis, RDHMark Wang, DMDMark Wang, DMD

MDS StaffMDS StaffDorrey PowersDorrey PowersDirector, Continuing EducationDirector, Continuing Education

Alicia WrightAlicia Wright Coordinator, Allied Scientific ProgramCoordinator, Allied Scientific Program

Amy JordanAmy Jordan Coordinator, Scientific Program Coordinator, Scientific Program

Tammy PutneyTammy Putney Volunteer CoordinatorVolunteer Coordinator

Jaci AllardiceJaci Allardice Program CoordinatorProgram Coordinator

BCEC: North LobbyBCEC: North Lobby

Clinician’s Desk

Presiding Chair ResponsibilitiesPresiding Chair ResponsibilitiesPresiding Chair ResponsibilitiesPresiding Chair Responsibilities

pre-registerpre-register contact speakercontact speaker contact your RCcontact your RC prepare your introductionprepare your introduction

before the meeting…before the meeting…

Presiding Chair ResponsibilitiesPresiding Chair Responsibilities

bring your bring your Orientation PacketOrientation Packet

Pick Up Pick Up PC Packet PC Packet at the BCEC North Lobby,at the BCEC North Lobby,Clinician’s Desk Clinician’s Desk ONE HOURONE HOURbefore coursebefore course(By Course Code Number)(By Course Code Number)

on-site……on-site……Lunch TicketLunch TicketSpeaker CertificateSpeaker Certificate

given at speaker’s given at speaker’s last lecture/course last lecture/course

Free Course List &Free Course List & Problem Solving Card Problem Solving Card

Room Evaluation FormRoom Evaluation Form CEU Course CodeCEU Course Code

packet contents:packet contents:

Presiding Chair ResponsibilitiesPresiding Chair Responsibilities

meet with speaker prior to coursemeet with speaker prior to course

locate house phone andlocate house phone and emergency exit emergency exit

begin Course ON-TIMEbegin Course ON-TIME

program conclusion…..program conclusion….. - Certificate of Appreciation - Certificate of Appreciation - CE Verification Code - CE Verification Code

escort speaker to lunch (AM courses)escort speaker to lunch (AM courses)

on-site continued….on-site continued….

Room Coordinator ResponsibilitiesRoom Coordinator Responsibilities

pre-registerpre-register contact your PCcontact your PC

before the meeting…before the meeting…

Room Coordinator ResponsibilitiesRoom Coordinator Responsibilities

bring Orientation Packetbring Orientation Packet pick Up RC Packet at pick Up RC Packet at

the BCEC North Lobby, the BCEC North Lobby, ONE HOURONE HOUR before course before course (by Course Code Number)(by Course Code Number)

packet contentspacket contents

lunch ticketlunch ticket

list of free courseslist of free courses

Problem Solving CardProblem Solving Card

“ “Room Filled” signRoom Filled” sign

Room Evaluation FormRoom Evaluation Form

on-site……on-site……

Room Coordinator ResponsibilitiesRoom Coordinator Responsibilities

report to course room ONE report to course room ONE HOUR prior to course (especially HOUR prior to course (especially the free courses)the free courses)

Audiovisual CheckAudiovisual Check

Temperature CheckTemperature Check

locate house phonelocate house phoneand Emergency Exitsand Emergency Exits

check badges and collect ticketscheck badges and collect tickets

on-site on-site (continued)……(continued)……

crowd controlcrowd control- Coat Check- Coat Check- Seating- Seating

- Late Arrivals - Late Arrivals- Room Filled Sign- Room Filled Sign

escort speakerescort speaker to lunch to lunch

Exhibit Hall early entrance forExhibit Hall early entrance forPresiding Chairs & Room CoordinatorsPresiding Chairs & Room Coordinators

You will be given a pass You will be given a pass to get onto the show to get onto the show

floor prior to the exhibit floor prior to the exhibit hall opening.hall opening.

Continuing EducationContinuing Education

CE CodeCE Code

Online AccessOnline Access

CE PavilionCE Pavilion- Two on Exhibit Floor- Two on Exhibit Floor- One in North Lobby- One in North Lobby

CE PrintoutsCE Printouts

CE CreditsCE Credits Attendees will only receive CE credits for those Attendees will only receive CE credits for those

courses listed under their name and unique courses listed under their name and unique registration number. If someone cannot attend a registration number. If someone cannot attend a course and you attend in his/her place, the change course and you attend in his/her place, the change

MUST be made to your registration as well as to MUST be made to your registration as well as to that of the person you are replacing. that of the person you are replacing.

pre-registration is required forpre-registration is required for ALLALL NO-CHARGE COURSES NO-CHARGE COURSES

CE CreditsCE Credits

PC and RC’s are able to add their CE info into PC and RC’s are able to add their CE info into the system immediately following the presentation.the system immediately following the presentation.

there will be attendees with “Exhibits Only” there will be attendees with “Exhibits Only” badges, each day with a different vibrant color. badges, each day with a different vibrant color. Those with the EO badges are not permitted in Those with the EO badges are not permitted in courses, not even free lectures. If they would courses, not even free lectures. If they would

like to attend a course they need to upgrade like to attend a course they need to upgrade their registration.their registration.

for FREE courses…..for FREE courses….. check badges and collect ticketscheck badges and collect tickets free-ticket kiosk on the second floorfree-ticket kiosk on the second floorNorth East LobbyNorth East Lobby make sure attendees fill in the make sure attendees fill in the frontfront of the room of the room list of free courses (in packet)list of free courses (in packet) Be EarlyBe Early

Audio Visual TipsAudio Visual Tips

AV requirements are AV requirements are set in advance set in advance

rooms will be set generally rooms will be set generally ONE HOUR prior to the ONE HOUR prior to the meeting start timemeeting start time rooms are typically set forrooms are typically set formaximum requirements for the daymaximum requirements for the day wireless microphones only providedwireless microphones only providedif arranged in advanceif arranged in advance

Audio Visual TipsAudio Visual Tips Speakers can utilize the “speakerSpeakers can utilize the “speaker

ready rooms”ready rooms”

Speakers should be in rooms 30 minutes Speakers should be in rooms 30 minutes prior to prior to start of presentation sessionsstart of presentation sessions

Remind presenters to bring power cables Remind presenters to bring power cables or proprietary adapters and cablesor proprietary adapters and cables

Ask questions, we are here to help…Ask questions, we are here to help…

Where to Get Help….Where to Get Help….

AV Technicians will be floating AV Technicians will be floating around the meeting rooms around the meeting rooms

AV HotlineAV Hotline - Please be patient during peak periods- Please be patient during peak periods

(phone number on problem solving card)(phone number on problem solving card)

EmergenciesEmergencies

HOUSE PHONEHOUSE PHONE

Info BoothsInfo Booths

locate Exit Doorslocate Exit Doors

YOUYOU must find a replacement must find a replacement Inform your Day CaptainInform your Day Captain

Contact Show OfficeContact Show Officeif during the meetingif during the meeting

If a Speaker is Unable to If a Speaker is Unable to Attend, or is Having Issues – Attend, or is Having Issues – Tell Staff ImmediatelyTell Staff Immediately

Scouts & VIPsScouts & VIPs

Scout Pass or Meeting CRESTScout Pass or Meeting CREST

YANKEE SPIRIT!!!YANKEE SPIRIT!!!

Common ProblemsCommon Problems

Packet Items MissingPacket Items Missing One Lunch TicketOne Lunch Ticket Speaker’s PacketSpeaker’s Packet Early Pick-up of PC & RC PacketEarly Pick-up of PC & RC Packet PC Picking Up RC packetsPC Picking Up RC packets

Thank You