President’s Messagefiles.constantcontact.com/3b1103ad101/0b333152-0499-439c-bc4e-… · Lehigh...

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Lehigh Resort Club 231 Joel Blvd. Lehigh Acres, FL 33936 Phone - 239.368.2022 Fax - 239.368.5088 www.thelehighresortclub.com [email protected] Resales - 239.265.7086 RCI 1.877.874.3334 Interval International 1.888.784.1242 President’s Message 2016 was a busy year at the Lehigh Resort Club. The new unit flooring, sleeper sofas, and chairs have all been installed. The Grist building has a new look as well, with new flooring and interior paint. The grounds and golf course have never looked better. Our staff has been working hard on our updates and are anxious to show it off to each of you, your family, and friends. So plan your next stay here today! This spring we will be undertaking our pool rebuilding project. This will bring our pool up to the latest codes and help extend our pool’s life for another twenty-five years. People ask us, “What is new at Lehigh?” MVP, our new sales team, came to the resort mid-November and is hard at work both on site and at off site sales locations handling our sales opportunities. Check out our new look on the website and our Facebook page for fun photo updates. See you at the resort! Daryl Ring President, Lehigh Resort Club Inside this issue: President’s Message 1 Farwell to Board President Atwater 1 General Manager’s Corner 2 Golf Anyone? 2 Some Things You Should Know 3 Important Numbers 4 Fun At Lehigh 4 March 2017 The Board presented Jan Atwater with a cake and best wishes as she relinquishes her position on the Board and hands the gavel over to the new Board President. From Left-Right: Lorne Scott, Bobbi Goulding-Parr, Harvey LeGette, Janet Atwater, Dan Campbell, and Daryl Ring. Janet's Retirement from Board

Transcript of President’s Messagefiles.constantcontact.com/3b1103ad101/0b333152-0499-439c-bc4e-… · Lehigh...

Page 1: President’s Messagefiles.constantcontact.com/3b1103ad101/0b333152-0499-439c-bc4e-… · Lehigh Resort Pro Shop 239-368-1981 Resales 239-368-2022 Defender Resorts Website defenderresorts.com

Lehigh Resort Club

231 Joel Blvd.

Lehigh Acres, FL 33936

Phone - 239.368.2022

Fax - 239.368.5088

www.thelehighresortclub.com

[email protected]

Resales - 239.265.7086

RCI 1.877.874.3334

Interval International 1.888.784.1242

President’s Message 2016 was a busy year at the Lehigh Resort Club. The new unit flooring, sleeper sofas, and chairs have all been installed. The Grist building has a new look as well, with new

flooring and interior paint. The grounds and golf course have never looked better. Our staff has been working hard on our updates and are anxious to show it off to each

of you, your family, and friends. So plan your next stay here today! This spring we will be undertaking our pool rebuilding project. This will bring our pool

up to the latest codes and help extend our pool’s life for another twenty-five years. People ask us, “What is new at Lehigh?” MVP, our new sales team, came to the resort

mid-November and is hard at work both on site and at off site sales locations handling our sales opportunities. Check out our new look on the website and our Facebook page for fun photo updates.

See you at the resort!

Daryl Ring President, Lehigh Resort Club

Inside this issue:

President’s Message

1

Farwell to Board President Atwater

1

General

Manager’s

Corner

2

Golf Anyone? 2

Some Things You Should Know

3

Important Numbers

4

Fun At Lehigh

4

March 2017

The Board presented Jan Atwater

with a cake and best wishes as she

relinquishes her position on the

Board and hands the gavel over to

the new Board President.

From Left-Right: Lorne Scott, Bobbi

Goulding-Parr, Harvey LeGette,

Janet Atwater, Dan Campbell, and

Daryl Ring.

Janet's Retirement from Board

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General Manager’s Corner

I cannot begin to thank each and every one of

you for the encouragement you provided

during the recent renovations involving new

flooring and furniture. The positive feedback

you provided is what makes my job enjoyable.

Another renovation that will be taking place

starting April 19 and lasting 12 to 16 weeks is the pool project.

Though localized at the pool deck, the impact this project has on our

guests is by far the biggest hurdle our resort will ever face. Just

knowing the social impact the pool area has on our guests, makes it

especially hard to go into this. There are still many unknowns we will

encounter, but I am hoping we will be able to get past each one.

Setting the date took a great amount of planning and consideration.

We had to allow enough time to complete the project before the rainy

season begins. The estimated time brings us to mid July barring any

unforeseen roadblocks along the way. An Engineer was hired to ensure

all aspects of this project will be planned and completed by

professionals. When the project is complete, it will add 30 years to the

life of the pool. I can’t tell you how much I appreciate all of you for

your understanding.

Winding down 2016 brought the resignation of our President, Janet

Atwater. We appreciate the many years of dedicated service to our

Board of Directors. Jan has worked tirelessly, striving for fairness for

our owners and the resort. Her wisdom has been invaluable to all of

us. Thank you Janet. You will be missed.

2017 has brought another challenge regarding the dates of your

vacation week. Your week is one week later on the calendar this year.

Confirmations were sent out notifying you of this and will continue as

the year goes on. Yes, we have had owners show up a week early for

use of their week. We are trying to prevent this from happening by

having you confirm your stay.

In recent weeks, the realization that our Internet is not able to keep

up with the latest technology demands has led us to begin the process

of updating our system. Though we are in the beginning stages, we

have taken seriously your needs in order to make your home away

from home more enjoyable.

Last but not least, we will be working on our next project, the painting

of the buildings, which is well overdue.

Reminders to our Owners:

Please inform the front desk “in writing” if you have a change of

address, phone, or e-mail. This is important because of billing and

updates.

Your vacation week is a week later this year.

Please consider filling out and submitting an online rental

agreement if you do not intend to use your week.

Be sure to fill out your comment card so we can keep on top of

changes that need to be made.

Thank you once again for helping us through many difficult situations

in 2016, and as always, if you have any operational questions or

concerns, please stop by my office.

Harvey LeGette General Manager

GOLF ANYONE?

Our “winter” weather has proven to be much

kinder to us this year and has provided some amazing golf opportunities for our winter visitors. All of the hard work during the

summer and fall of 2016 by our maintenance teams has provided a much improved golf

experience.

We would like to recognize one of our Winter Seasonal Members, Salim Wahab, who aced a hole-in-one on #2 on February 8, 2017.

Congratulations Salim!

Don’t forget that we have rental clubs available for your convenience. We also have a new supply of our Lehigh Resort Club golf shirts in a

variety of colors, hats, golf gloves, tees and golf

balls.

Please make sure you reserve your tee times in advance so we can accommodate your busy

vacation schedules.

You may call the Pro Shop at 239-368-1981 or

go online to http://golf.lehighresortrentals.com

to book a time.

Thank you for golfing with us! Be sure to stop by the Pro Shop and see our Pro, Jim Schaefer

and our friendly staff.

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Some Things You Should Know

Add to your time at Lehigh by asking

about our Rental Program.

Like Us On Facebook….for updates

on the resort, specials, events and

much more! Post your vacation

pictures and share your story.

If you utilize our monthly ACH draft program to pay your maintenance fees,

and you need to change your bank account information, please send a copy

of a voided check by email ([email protected]) or fax

(843-449-9469 Attn: Kimberly) and we will update your information for you.

Please send us this information at least 10 days before your draft date to make sure the change is made in the system

and is processed in time before the next draft is withdrawn.

Pay your maintenance fee on your terms!

With monthly draft payments you can have your maintenance fee automatically withdrawn from your bank account in 12 monthly payments instead of making one large annual payment. Sign up today to begin paying on your terms. Please visit www.defenderresorts.com and click on your resort. You will find the form and instructions in the Owner section. If you are already signed up for the automatic draft program, you DO NOT have to complete another form. You are enrolled in the program until you notify us in writing that you wish to cancel.

As a reminder

Please inform the Front Desk staff if you have any changes to your address, phone number, or email.

This may seem time consuming at check in, but it is the most important step.

Not changing your address can cause many owners to be charged late fees and interest due to not

receiving a bill, and you miss out on receiving newsletters and other important information. You may

provide your updated information via the website at: [email protected]

May we have your

email address?

Please provide your email

address to the front desk staff.

Get information quicker and

help save on the expense of printing, processing

and postage.

Calendar Info

The late start date for the 1st week in 2017 will affect all

other weeks in the calendar year.

Your confirmation will also provide you with the correct

check-in day for your stay.

The calendar may be found on the resort website.

Lehigh Resort Meeting Dates

April 24 and 25, 2017 - 9:00 a.m. – Board Meeting at the Resort August 14 and 15, 2017 - 9:00 a.m. - Budget Meeting at the Resort

October 23 and 24, 2017 - 9:00 a.m. - Board Meeting at the Resort January 8, 2018 - 1:00 p.m. - Annual Meeting at the Resort January 9, 2018 – 9:00 a.m. – Board/Organizational Meeting at the Resort

Page 4: President’s Messagefiles.constantcontact.com/3b1103ad101/0b333152-0499-439c-bc4e-… · Lehigh Resort Pro Shop 239-368-1981 Resales 239-368-2022 Defender Resorts Website defenderresorts.com

Lehigh Resort Club

231 Joel Blvd.

Lehigh Acres, FL 33936

Return Service Requested

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Professionally managed by: Defender Resorts 6301 N. Kings Highway Myrtle Beach, SC 29572

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Family, friends and fun at Lehigh!!

IMPORTANT NUMBERS

Lehigh Resort Office/Welcome Center 239-368-2022 Lehigh Resort Fax 239-368-5088 Lehigh Resort Email [email protected] Lehigh Resort Website thelehighresortclub.com Lehigh Resort Pro Shop 239-368-1981 Resales 239-368-2022 Defender Resorts Website defenderresorts.com RCI 800-338-7777 Interval International 800-622-1690 DAE 800-468-1799

Billing and Collections 843-449-6500, ext. 232