Presenting Your Speakers · Where are you on your securing your happy P2P flow? • Fully...
Transcript of Presenting Your Speakers · Where are you on your securing your happy P2P flow? • Fully...
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Presenting Your Speakers
Susie West
CEO
sharedserviceslink
Nina Krimpen
SME P2P
AkzoNobel
© 2018 Consider Solutions All rights reserved2
Bertram Lutz
Head of Solution
Engineering UK
Celonis
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Questions
• Send me your question early
• Use this opportunity to get the answers/info you seek
• The sooner you send me the question, the more likely it will be asked
• Remember to stay on for Q&A in the last 10 minutes of the session
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Agenda
• Context for the day
• About you
• An introduction to Celonis process mining
• Securing the Happy Flow at AkzoNobel
• Q&A
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Context
• AkzoNobel is in pursuit of the Happy Flow.
• In 2017 the GBS’s P2P team went live with the Celonis process
mining tool, to help streamline their 2.7 million invoices, and
ameliorate the 75% of processes flowing across SAP.
• The results they have achieved so far are more than exciting, let’s
take a deeper look.
© 2018 Consider Solutions All rights reserved6
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Poll Question
Where are you on your securing your happy P2P flow?
• Fully standardized and have end-to-end visibility globally
• Fully standardized and have end-to-end visibility in major parts of the
business
• Over 50% of our processes are standardized - there is room for
improvement
• 10% to 50% of our processes are standardized
• We are completely lacking in process standardization
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AkzoNobel:$14B Euro Revenue | 46k Employees
100% transparent with Celonis
May 16, 2018
Nina Krimpen – Akzo Nobel
Bertram Lutz – Celonis
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$237 bn Because of the failure to find and eliminate inefficiencies in their processes, Fortune 200 companies are losing $237 bn a year.
the price of inefficiency
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10 10
Do you know what reallyhappens in your processes?
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2017-12-01 CREATE PURCHASE ORDER #12342017-06-23 START PRODUCTION #56782018-02-14 RECEIVE PAYMENT #12342018-01-12 SEND EMAIL #9012
EVENT LOG
11
AI-POWERED ROOT CAUSE ANALYSIS & IMPROVEMENT
VISUALIZATION OF THE ACTUAL PROCESSES
HOW DOES PROCESS MINING WORK?
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Selected customers
100,000+ Users
350+Enterprise customers
25Countries
15+Industries
70+Partners
USER & USAGE
70+ ERPsBiggest
customer landscape
30+ TB Largest
customer Installation
> 1 bnActivities
68Different
connected processes
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WHO ARE WE
Company Name : AKZONOBEL
Website: https://netherlands.akzonobel.com/nl
Country: Netherlands
Industry: Paints and Coatings
Challenge: Identifying and creating meaningful process KPIs
for process performance within procurement to drive
continuous process improvement
Solution: Data-driven process analysis with Celonis
Methodology: Process Mining
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WHO ARE WE
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Identified Areas of Improvement
# Description # Description
1 Price Changes 9 Incomplete Processes
2 Low order value (tail spend) 10 Conformance Check (GPD) and benchmarking
3 Payment Block 11 Free text orders
4 Rework Activities 12 Fraud Indicators
5 Automation of PO creation 13 Ageing of Payables
6 Cycle Time I2P 14 Spend data quality
7 NPO flows 15 Freight Process optimization
8 Maverick Buying 16 On time Delivery
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Plot opportunities in Value versus feasibility MAP
FeasibilityLow HighLow
High
Va
lue
Po
ten
tia
l
• Cost Savings
• Efficiencies
• Strategic Benefits
• Key Differentiators
• Compliance
• Low Technology / Business Risk
• Organizational Readiness
• Low Transition Cost
QUICK WINSLONGER TERM
PROJECTS
NICE TO
HAVESNO GO’s
Role of
Supply
Chain
1
2 4 83 5
67
9
11
10
12
13
14
1615
Indicating which the
quick wins were
(maybe small
description in the chart
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#1 - Price Changes – *** example
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#5 - Price Changes – *** example
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#2 - Low order value PO’s *** example
19
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#3 - Payment Block *** example
20Value Feasibilitylow lowhigh high
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#4 - Reduce rework: Top 5 rework activities
21
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#4 - Reduce rework: example Cancel GR details –
top 9 variants cover only 36% of all – high
complexity
22
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#5 - Automation of process ***
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#8 - Maverick buying: Invoice before PO
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25
#8 - Maverick buying: closer look at vendors
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Top 9 variants AP benchmarking *** and ***
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THE FUTURE
By 2020, Celonis‘ Process Mining technology for Big Data Analytics will be deeply embeded in every large company as a business critical application in the race for the fastest, most efficient and most transparent processes.
of the business world
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Poll Question
Would you like to find out more about process mining?
• Yes please
• Not right now
• Possibly
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Questions
Q&A
Bertram Lutz
CelonisHead of Solution Engineering [email protected]
Nina Krimpen
AkzoNobelSubject Matter Expert in [email protected]
For more content visit:
https://www.mwdadvisors.com/2018/03/20/vodafone-drives-finance-automation-with-celonis-process-mining/
https://gartner.celonis.com/process-mining/
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Poll Question
Are you interested in a complimentary ticket to one of our upcoming
summits?
• The North American Global Process Owner Summit, May, Chicago
• The European Global Process Owner Summit, September, London
• Neither
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