Presented to: By: Date: Federal Aviation Administration Organizational Culture Confusing & Unclear Procedures Revision 1, 11/08/2012 2 Federal Aviation Administration 2 Objective Caution you that maintenance procedures may be incomplete, misleading, or unclear. How to minimize using incomplete, misleading, or unclear procedures. What to do if you become aware of incomplete, misleading, or unclear procedures 3 Federal Aviation Administration 3 Sometimes Following Procedures Leads To Improper Installation One Misleading Procedure Leads To Five Aircraft Accidents 4 Federal Aviation Administration 4 Service and Maintenance Manual 5 Federal Aviation Administration 5 Illustrated Parts Catalog 6 Federal Aviation Administration 6 SAIB NE-06-06 7 Federal Aviation Administration 7 WWWWWWWWWW 8 Federal Aviation Administration 8 Scenario Summary Prop Governor Installed In Accordance With: Maintenance Manual ONLY Read related documents to affirm procedure Illustrated Parts Catalog (IPC) Service Instruction (SI) Special Airworthiness Information Bulletin (SAIB) Prior to Performing Maintenance ---- Carefully review the current applicable maintenance instructions. Then compare to related information. 9 Federal Aviation Administration 9 Regulatory Requirement Sec Performance rules (general). (a) Each person performing maintenance, alteration, or preventive maintenance on an aircraft, engine, propeller, or appliance shall use the methods, techniques, and practices prescribed in the current manufacturer's maintenance manual or Instructions for Continued Airworthiness prepared by its manufacturer, or other methods, techniques, and practices acceptable to the Administrator, except as noted in Sec He shall use the tools, equipment, and test apparatus necessary to assure completion of the work in accordance with accepted industry practices. If special equipment or test apparatus is recommended by the manufacturer involved, he must use that equipment or apparatus or its equivalent acceptable to the Administrator. 10 Federal Aviation Administration 10 What should Ithe AMT do? Carefully read maintenance procedures. Determine if procedures are complete Research available data to validate the procedure. IPC, SAIB, Service Letters, Overhaul Manual etc.has links to many resourceswww.faasafety.gov If conflicts noted-Stop, Report, and Discuss Contact local FAASTeam FPM or FSDO ASI 11 Federal Aviation Administration 11 Summary Be wary maintenance procedures may be incomplete or misleading. Know there is related maintenance information that can be used to verify maintenance procedures There are actions you can pursue to remedy