HANDLING INFORMATION TOGETHER

Presented by: Russell Cockburn, Senior Policy Adviser

Operating Conditions Programme

Handling Information Project

Policy Statement

Capability Statement

Acceptable Use Guidance / Glow Rules

SEEMIS Data Transfer Control Proposal (and Implementation)

Glow Inactive Accounts Removal Process (and Implementation)

SEEMIS to Glow Data Transfer Agreement

Audit Requirements

IT Health Check Review Process and Report

Privacy Impact Assessment

Information Security Policy

Risk Appetite Evaluation Process and Report

Customer Service Level Agreement

Established to deliver:

Users

National Digital Learning Forum

(NDLF)

Technical & Operational

Advisory Group

Glow Key

Contacts

TOAG – Providing technical and security advice on designs and proposed solutions so that theyare able to be implemented and supported to gain maximum benefit in the most cost effective manner.

NDLF – Listening to different perspectives, growing a community, and distilling these into changes that make a positive difference

GKC – Engendering a constructive two way engagement between Local Authorities and the Programme. Supporting users, promoting effective use of services and responding to problems arising.

A more joined up approach

Programme Board – SOLACE/ Local Government ICT Board and Association of Directors of Education representation

ICT in Learning Programme Board

Main Data FlowsPupils/Parents provide data to Schools

Schools provide data to Local Authorities

Local Authorities provide data to SEEMIS

SEEMIS provides a subset of data to Glow

Local Authorities are the data controllers whilst Scottish Government are the data processors

Operating Conditions ProgrammeKey questions for Socitm

• Anyone willing to share their experience of conducting Privacy Impact Assessments? Does anyone have any exemplars?

 • How should we go about gauging the risk

appetite across all 32 local authorities? Who should be involved?

 • Data sharing agreements: in your experience,

what works and what doesn’t?

Presented by: Brian Duffy, ICT in Learning Programme & Policy Manager

IMPROVING ICT PROVISION FOR

SCHOOLS

Operating Conditions Programme

Operating Conditions ProgrammeWhat makes educational needs different?

◦ Type of Material Accessed – Young people are engaged by video and other dynamic and interactive content

◦ Flexibility - if technology doesn’t do what a teacher needs, they can and will use other approaches

◦ Immediacy – If there are technical or performance problems, teachers can’t just wait a couple of hours for it to be fixed, the class and teaching opportunity will be gone by then.

◦ Expectations - Many young people are tech savvy and are using technologies well in advance of what is made available to them at school

◦ Usage - young people may post inappropriate messages on a blog, may attempt to access inappropriate material or may put their mobile number onto a newsfeed. If pupils do this on Glow, teachers can use these events as learning opportunities which can help protect young people in other online situations and help with Digital citizenship.

Improvement Opportunities (1) Using Procurement Framework contracts

◦National Framework for Notebook & Tablet Devices

Making best use of SWAN◦Significant investment gives Local Authorities high

bandwidth connectivity to Glow & other online services◦Determining which value added services on offer to

use

Harmonising and sharing filtering practices◦To have consistency of what is and is not allowed to be

accessed◦To have flexible arrangements to time limit access

Improvement Opportunities (2) Gathering better usage analytics

◦To be clearer on the levels of use of different services◦Helps with future investment decisions

Gathering performance metrics◦To be clearer on where the bottlenecks are◦To determine where in the end to end chain a fault

arises◦Helps with future investment decisions

Operating Conditions ProgrammeAddressing teachers and learners ICT needs

1. How are these needs captured and prioritised?

2. What relationship do you have with your Glow Key Contacts?

3. How can we improve our information flows? What information can you give us? What can we give you?

4. How can we work together on Digital Citizenship?

Any questions?