Presented By

Hussein Elkhatib

Necessity of Business Realm

Sensible Balance Between Commitment to the Strategic interest of the Business and to the Human Interest of the Business

Happiness “depends at least as much on social aspects of work, and having a sense of meaning and interest in work, as it does on material rewards.” (Krueger, 1)

According to the U.S. Department of Labor, productivity is essentially the output of labor measured against its cost. (USDoL, 1)

Effective people management produces desirable performance outcomes and, ultimately, productivity and profitability. (WERC)

A “behavior is followed by a consequence, and the nature of the consequence modifies the organisms’ tendency to repeat the behavior in the future.” (Boeree, 1)

An organization’s goal in inciting modification toward positive worker behavioral qualities should “extinguish an undesirable behavior (by removing the reinforce) and replace it with a desirable behavior by reinforcement.” (Boeree, 6)

Interventions can have more general positive

effects for the organization, because stress-related complaints can be indicators of underlying factors that may negatively affect other organizational goals as well.” (Cooper, 227)

Companies “must continually improve their performance by reducing costs, innovating products and processes, and improving quality, productivity, and speed to market.” (Becker, 770)

Cropanzano and Wright (2001), states that when employee are happy, they are confident, helpful to co-workers and sensitive to opportunities.

According to Campbell et al. 1993, work performance has been considered by many organizations as one of the dependent variable that is relevant to the achievement of organizational goals and used as a measure against individual productivity

(Cleveland 1999 and Vora 1992) also draw on the manufacturing model of input and output, however, they testify that input and out put are difficult to the extreme to be measured in organizational research on individuals.

The purpose of this study is to help us attain relevant information regarding the correlation between happiness and employeesproductivity that would assist management in decision making.

Interview was conducted through a questionnaire list using Satisfaction with Life Scale and a developed questionnaire list that touches on productivity factors.

Five statements were presented to each participant per a questionnaire list

Using the scale (1-7), participant would respond based on their level of agreement with the statement (1-Strongly disagree to 7- strongly agree).

Is there correlation between employees’ happiness and productivity within the back-shop operation of the banking industry?

The population of the research was 180 employees

The sample (N=46 employees)

The sample was 50% male and 50% females.

To measure happiness, the following previously used questionnaire list was used:

_____ In most ways, my life is close to my ideal._____ The conditions of my life are excellent._____ I am satisfied with my life._____ So far, I have gotten the important things

I want in life._____ If I could live my life over, I would change

almost nothing.

To measure productivity, a new developed questionnaire list was used:

_____ I feel productive_____ I fix the problems instead of

complaining about them_____ I work better with others_____ I feel energized and motivated_____ Usually, I make good decisions

Score Level of Satisfaction

31-35 Extremely satisfied

26-30 Satisfied

21-25 Slightly satisfied

20 Neutral

15-19 Slightly Dissatisfied

10-14 Dissatisfied

5-9 Extremely dissatisfied

Happiness Productivity

Mean 23.18 Mean 26.71Standard Error 0.93 Standard Error 0.73Median 23 Median 27Mode 23 Mode 27Standard Deviation 6.26 Standard Deviation 4.90Sample Variance 39.24 Sample Variance 23.98Kurtosis -0.07 Kurtosis -0.68Skewness -0.51 Skewness -0.43Range 27 Range 19Minimum 7 Minimum 16Maximum 34 Maximum 35Sum 1043 Sum 1202Count 45 Count 45Largest(1) 34 Largest(1) 35Smallest(1) 7 Smallest(1) 16Confidence Level(95.0%) 1.881978853 Confidence Level(95.0%) 1.471289728

Not an equal distributive participation among different races.

This was due to the domination of one group over others.

Most of the participants within this study were African American.

This could potentially raises a diversity issue within the study conducted.

Thanks Again!!!!!!!!!!!!!!!!