Utilizing the P’s and Q’s (Policy, Process and Quality) of

Prior Learning Assessment (PLA): Lessons Learned and

New Approaches to Help Improve Your Transfer Center

Presented by:Amy Martin, Director of Academic

EvaluationChristie Grote, Director of Academic

ProcessLiz Bernal, Supervisor of Prior Learning

AssessmentDavid Saenz, Supervisor of Prior Learning

Assessment

Learning Objectives• Articulate the AIU model for a centralized transfer

center to compare and contrast it with the model currently in use at your school.

• Learn how to incorporate employee recruiting and training, management of unique student populations, prior learning assessment advising, faculty involvement, as well has integrated use of technology into your transfer center for maximum results.

• Plan tangible takeaways for how your campus can start or improve a transfer center that includes prior learning assessment advising.

Getting to know you…

Prior Learning Assessment

• College Transfer Credit• Military Credit• Standardized Exams

• Advanced Placement• College Level Examination Program• DANTES Subject Standardized Tests

• Challenge Exams• Experiential Learning Portfolio• Professional Training Certification

Credit

Transfer Center: A Centralized Model

University Registrar

Leadership Team

Campus Registrars

Document Coordinators

Degree Progress

PLA Evaluators

Centralized Services

Recruiting and Training

• Targeting specific skillsets• Behavior based interviewing• Selecting the right candidate

• Technology Skills• Learning on the Fly

• Priority Setting• Dealing with Ambiguity

• Problem Solving• Written Communication• Act with Honor and Character

Training Basics

• Initial training – 2 week classroom training

• Shadowing & practical application

• Mentoring program

• Auditing process

Management of Unique Student Populations

• Military – Active, Veteran

and Dependents • Re-entry –Withdrawn

• Branch– Remote Support

Faculty Involvement Subject Matter Expertise

• Business• Healthcare• Information

Technology• Visual

Communications• Criminal Justice

Actions sought

• Course Mappings• Experiential

Learning Portfolios• Professional Training

Certification Credit

Technology

• Workflow– Reports – Data captured

• Course Mapping Database

Stu Name StuNum Start Date Stu Status PLAS Date Received Record Type Sub-Type Record Status MilitaryMil ler, Roy 1 3/19/2012 Active Daniel 5/30/2012 PLA Inbox Schedule NewGrossman, Les 3 6/6/2011 Active Jenny 5/30/2012 Eval Trigger TCW Posted NewFerrier, Ray 4 2/6/2012 Active Ryan 5/30/2012 Eval Trigger TCW Posted NewKaffee, Daniel 12 2/7/2011 Active Ryan 5/30/2012 Eval Trigger TCW Posted NewBabbitt, Charl ie 14 1/2/2012 Active Pam 5/30/2012 Eval Trigger TCW Posted NewHarford, Bi l l 17 3/19/2012 OE Trina 5/30/2012 Senior Audit NewKovic, Ron 19 10/3/2011 Active Ryan 5/30/2012 Doc Tracking Dai ly New

Analysis and Action

• Self-assessment?• Are there gaps?• Action plan!

Self Analysis

Self-Analysis cont.Instructions: • Mark any “current state” if 6 or below • Mark any “importance” if: 6 or higher• Circle any with both of the above

listed marked• This can be your priority list when

completing the “Action Plan” section of your workbook.

Close the Gap: Action Plan

• Using your Action Plan sheet:– Identified Gap Area: with <6/>6

from previous review– Priority to Close Gap: H/M/L– Current State: definition of– Target Future State: proposal for– Benefits: of the future state– Timeline: for implementation– Action Items: “to do” list

Wrap-Up/Closing

• Activity close

• Questions?

• Objectives– Analyze your institutions transfer center

– Learn about various points of a transfer center

– Create takeaway for your institution

• Survey time!

Contact Information

Christie Grote, Director of Academic Process cgrote@aiuonline.edu 847-851-5514

Amy Martin, Director of Academic Evaluation amartin@aiuonline.edu 847-851-6416

Liz Bernal, Supervisor of Prior Learning Assessment ebernal@aiuonline.edu 847-851-5051

David Saenz, Supervisor of Prior Learning Assessment dsaenz@aiuonline.edu 847-851-5411