Presentation to The Delivery Conference London 31 Jan 2017
17
www.aramexglobalsolutions.com delivering your goods down-under The Delivery Conference, London 31 January 2017 Charles R. Thompson Chief Operating Officer A Joint Venturebetween
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Transcript of Presentation to The Delivery Conference London 31 Jan 2017
www.aramexglobalsolut ions.com
de l i ver ing your goods
down-under
T h e D e l i v e r y C o n f e r e n c e ,
L o n d o n 3 1 J a n u a r y 2 0 1 7
Charles R. Thompson
Chief Operating Officer
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| Storyline
Who is aramex global solutions
Why we know Australia & New Zealand better than anyone else
How we can turn ANZ growth opportunities
into a reality
Putting you and your customers and in control with e-to-e visibility
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| Our History
Unrivalled service within Australia &
New Zealand
100% coverage & strength of the localnetwork Delivery choices (MyPost & AUSlockers options) Premium & Express Services
Robust pressure tested solution & constancy
in providing quality service
Platinum customer service standard & NPS
driven network
Integrated with major eCommerce & carrier
management platforms
Australia & New Zealand
+
global capability, networks and technology
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| The ANZ Opportunity or “Prize”
Australians LOVE
ecommerce
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| The ANZ Opportunity or “Prize”
This year, worldwide B2CeCommerce sales are set to
total $2 trillion USD
85% of Australians haveinternet access, Out ofwhich 67% are e-shoppers
Australians spend a weekly
average of 23 hours online
eCommerce in Australia has
grown from $8.5bn to close
to $15bn in the last 5 years
Australia’s e-commerceturnover is $21 billion
By the end of 2018, retail
ecommerce sales will total
$14B and represent 5.6% of
retail sales in Australia
Online physical goodstransactions growth hascontinued at 3.5%
(Year on year to April 2016)
Australia’s e-commercesales is estimated to reachAU $32B by 2017
74% of Australians buy
online because they look forcompetitive prices
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| The Broader Asian Opportunity or “Prize”
Asia is the fastest
growing ecommerce market driven by:
Increasing internet penetration
Increasing incomes and affluence
Appetite for high quality Western brands
and products
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| Our unique capabilities
Bringing you the Best of thePostal & Courier worlds!
Competitive Prices Enhanced User Experience Optimised Transit Times
Strong Financial Position Integrated Returns
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| Our Team of Global Experts
A strong team
committed to deliveringbetter value
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| Our Unique Strengths
With a comprehensive
suite of solutions, we deliver to every
Australian everywhere
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Australia’s largest
parcels, freight and logistics network.
The only network capableof delivering to almost every
address in Australia.
National coverage
11,000+ Vehicles on the road
20,000+ Postal locations
50 Business Hubs
80+ Global delivery locations
3PL Warehouse facil it ies
250+ Parcel Lockers
750+ Accessible fl ights daily
11.5 Million Delivery points
StarTrack and StarTrack agent depots
Australia Post mailing faci l i t ies
Freighter network
Disclaimer: Figures accurate as at January 2017. Facilities include Agents, Depots and Delivery Centres.
An unrivalled rangeof
services.
Exceptional service
delivery.
Reporting and
tracking.
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| The Australia Post and StarTrack network
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| Our Services
AGS
technology
eReturns
• Fully tracked cross border return solution
• Designed for hassle-free shopper returns
ePacket & ePacket Plus Q2 2017
• Semi tracked and end-to-end tracked
Mail solutions
• Designed for Super Saver/Economy
Delivery option
eParcel Express
• Fully tracked parcel solution up to 20kg
• Designed for Express Delivery option
eParcel Premium
• Fully tracked parcel solution up to 20kg
• Designed for Standard Delivery option
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| The Proof is in the Numbers (I): Volumes
Processed +56m international inbound
Parcels in 2016 (up more than 15% on 2015)
Processed 6m international inbound parcels in Dec 2016 (up 15% on 2015)
+4m international inbound parcels were
small, untracked i tems – up 12.0%
Pre-Christmas Day processed +4m internationalinbound parcels and +58k outbound
In Numbers
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| The Proof is in the Numbers (II): Xmas 2016
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| A Selection of Our Leading Clients
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Customers are a moving target
They expect to receive their parcels anywhere, anytime & by all means
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| We Deliver on Customer Expectations
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| A Final Note: Tax on Low Value Goods
Imported to Australia
Effective July 1st 2017tax applies @10% to imported goods for
foreign retailers generating sales >$75,000
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We can handle anything, we deliver eCommerce:
Everyone, Everywhere, Everyday
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We hope you get to meet our Team
@ Stand #23
Or v is i t our websi te @:
www.aramexglobalsolutions.com
Or email us or me @:
|Thank You
