Presentation to Portfolio Committee AUGUST 2015 CENTRE FOR PUBLIC SERVICE INNOVATION PERFORMANCE...

Presentation to Portfolio Committee

AUGUST 2015

CENTRE FOR PUBLIC SERVICE INNOVATION

PERFORMANCE REPORT 1

OVERVIEW

• Executive Summary• Purpose and scope of the report• 2014/15 Annual Performance and Auditor General

Report• Progress on outstanding Performance targets for

2014/15• Overview of the Organisation’s 1st Quarter Performance• Performance indicators and actual 1st Quarter

achievements• Human Resources• Expenditure performance for the 1st Quarter 2015/16

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Executive Summary

• This is the report on the organisation’s progress with regards to the achievement of the 2014/15 Performance Targets and the 1st quarter targets on the organisation’s 2015/2016 Annual Performance Plan (APP) as at the end of June 2015.

• The report has been compiled by the Executive members of the CPSI based on the analysis of the progress from the work streams. The reported progress has been verified by the Internal Audit and Risk Management Unit and endorsed by the Audit Committee.

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Purpose and scope of the report

• The monitoring and reporting of the organisation's performance against its Annual Performance Plan (APP) is a requirement as per:– Section 40(d) of the Public Finance Management Act, 1999 (Act

No 1 of 1999), and – National Treasury's Framework for Strategic and Annual

Performance Plans (August 2010).

• Accordingly the report has been submitted to:– The Minister and Deputy Minister:– The Director General of the DPSA for noting;– The National Treasury;– The Department of Monitoring and Evaluation.

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2014/15 Annual Performance and Auditor General Report

• In the Auditor General’s opinion, the performance information of the CPSI as set out in the annual performance report is useful and reliable in all material respects and in accordance with the identified performance management and reporting framework.

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Overview of 2014/15 Performance

Programme No. of Annual Targets

No. of Targets

Achieved

No. of Targets not/

partially Achieved

Performance in %

Solution Support and Incubation

4 2 2 50%

Research and Development 4 4 - 100%Enabling Environment 7 7 - 100%OVERALL CPSI PERFORMANCE 15 13 2 87%

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Progress on outstanding Performance targets for 2014/15 (1)

• 2014/15 Target: Two innovative projects identified and supported for replication was only partially achieved

• Two projects were identified to be facilitated for replication, i.e.:– The Tele-Radiology Project - This was a CPSI award winning project in 2013.

During the initiation of the project an assessment was done to replicate the Tele-Radiology Project in Gauteng at Helen Joseph and Rahima Moosa Hospitals. Resources were secured from private sector partners. The project was initiated and completed at these hospitals.

– The Ligbron E-Learning projects - This was a CPSI award winning project in 2012. Assessment was conducted in three sites in the Eastern Cape and the three schools are St Johns, Zwelibanzi and Ngweyibandla. Appropriate classrooms were identified and prepared for the project.

• Deviation: Two innovative projects were identified but only the Ligbron E-Learning project was not completed.

• Comment on deviations and Mitigating strategies: A private sector partner committed to fund parts of the Ligbron E-Learning Project. It is anticipated that it will be done on the 2nd quarter of 2015/16.

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Outstanding Performance targets for 2014/15 (2)

• 2014/15 Target: One prototype of integrated policing nerve centre tested at the Honeydew Cluster.

• Progress on target: The development of the dashboard was completed but the linking and the testing of the dashboard with SAPS and other systems was not done.

• Comment on deviations and Mitigating strategies: This project is dependent on specific deliverables from stakeholders. The retirement of the SAPS project manager resulted in a major delay in the project. Following numerous efforts to resolve the challenges a Ministerial briefing was held with the MPSA for intervention, followed by a letter to the Minister of Police on the 5th March 2015 requesting a meeting. However, no response has been received to date. Follow ups have been made in this regard. An executive decision was taken to source alternative beneficiaries in collaboration with Business Against Crime (BAC).

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Overview of the Organisation’s 1st Quarter Performance (April – June 2015)

No of Targets 1st Quarter Targets Achieved

1st Quarter Targets Partially achieved

1st Quarter Targets Not Achieved

19 13 4 2

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Performance indicators and 1st quarter actual achievement tables

Target for 2015/16 as per APP

1st Quarter Target as per APP

Actual Achievement for the 1st Quarter

Deviation from planned 1st

quarter target

Comment/ Mechanisms to

address differences in

targets

Performance Rating

Quarterly performance reports submitted to MPSA, DPSA, DPME and National Treasury

Submit the 4th Quarter report of 2014/15 to MPSA, DPSA, DPME and National Treasury by 30 April 2015

4th Quarter report of 2014/15 submitted to MPSA, DPSA, DPME and National Treasury

None None Achieved

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Programme 1 – Administration: Subprogramme - Strategic Management •Strategic objective: EFFECTIVE INTEGRATED PLANNING AND REPORTING•Measurable Objective: Consolidate and monitor the implementation of the performance plans in line with the organisation’s strategic priorities and statutory reporting regulations


Target for 2015/16 as per

APP




quarter target



targets

Performance Rating

Identify, develop and implement at least two CRM policies, procedures, plans or strategies

Identify at least two CRM policies, procedures or strategies to be implemented through an internal consultation process

Job Evaluation Policy and Recruitment Policy have been identified as priority policies through consultation with EXCO and all CPSI staff.

None None Achieved

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Programme 1 – Administration: Subprogramme - Corporate Resource Management•Strategic objective: EFFECTIVE CORPORATE RESOURCE MANAGEMENT•Measurable Objective: To develop and implement Corporate Resource Management policies, procedures, plans or strategies to ensure organisational compliance, effectiveness and efficiency






quarter target



targets

Performance Rating

Quarterly financial reports submitted to the MPSA, DPSA and the National Treasury

Submit the 4th Quarter report of 2014/15 to National Treasury and the MPSA by 30 April 2015

4th Quarter report of 2014/15 submitted to DPSA, MPSA and National Treasury

None None Achieved

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Programme 1 – Administration: Subprogramme - Office of the Chief Financial Officer•Strategic objective: EFFECTIVE FINANCIAL MANAGEMENT•Measurable Objective: To provide effective Financial and Supply Chain Management by monitoring the organisation’s expenditure and ensuring compliance with statutory reporting requirements





Deviation from

planned 1st quarter target

Comment/ Mechanisms to address

differences in targets

Performance Rating

Submit the Organisational Procurement Plan and Consultancy Reduction Plan to the National Treasury

Submit to National Treasury the approved organisational Procurement Plan and Consultancy Reduction Plan by 30 April 2015

Approved organisational Procurement Plan and Consultancy Reduction Plan submitted to National Treasury

None None Achieved

Identify, develop and implement at least two Financial or Supply Chain Management policies or procedures

Identify at least two Financial or Supply Chain Management policies or procedures through an internal consultation process

The Supply Chain Management Policy and the Payroll Policy have been identified as priority policies through consultation with EXCO and all CPSI staff.

None None Achieved

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Programme 1 – Administration: Subprogramme - Office of the Chief Financial Officer (Continue)



APP

1st Quarter Target as per

APP


Deviation from


Comment/ Mechanisms to address differences in targets

Performance Rating

At least 5 case studies related to service delivery innovations developed for dissemination

Drafting of at least 2 Case studies

Six service delivery innovation case studies have been drafted from previous CPSI Awards entries. E.g. The Green Door Safe house for abused persons and the Correctional Services outreach programme at Baviaanspoort Correctional Centre.

None None Achieved

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Programme 2 – Public Sector Innovation: Subprogramme - Research and Development•Strategic objective: CASE STUDY DEVELOPMENT •Measurable Objective: To develop case studies of selected service delivery innovations, for dissemination through the CPSI's knowledge platforms and products•Background: Through CPSI knowledge platforms and products, innovative case studies with a specific focus on service delivery challenges, are developed and generated for dissemination in knowledge management platforms and products.



APP


APP



quarter target

Comment/ Mechanisms to address differences in

targets

Performance Rating

At least three service delivery challenges investigated and possible solutions identified

Initiate three investigations of service delivery challenges

One challenge was identified for investigation, i.e. Rat infestation was identified as a serious health hazard in cities, particularly in informal settlements.

Only one investigation was initiated.

Capacity allocated to this target was reassigned to the finalization of another pilot project.

The identification and investigation of the challenges was postponed to the 2nd quarter.

Partially Achieved

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Programme 2 – Public Sector Innovation: Subprogramme - Research and Development•Strategic objective: IDENTIFICATION AND CONFIRMATION OF CHALLENGES FOR TARGETED SOLUTIONS•Measurable Objective: To investigate service delivery challenges to identify solutions for possible development, adaptation, piloting and/ or replication, in partnership with the relevant stakeholders•Background: The CPSI uses the National System of Innovation to address service delivery challenges. Identification of solutions for identified challenges (for potential piloting) through an Innovation Exchange Portal (OpenIX) in partnership with The Innovation Hub. This is done in collaboration with service delivery departments.



APP


APP

Actual Achievement

for the 1st Quarter


quarter target


targets

Performance Rating

At least one identified challenge with no available solution posted on the OpenIX Exchange to initiate a development process

Conclusion of development of solution for challenge posted in 2014/15

None The development of the solution for a challenge posted in 2014/15 has not been concluded.

Capacity allocated to this target been reassigned to the finalization of another pilot project. The additional background investigations and stakeholder engagement required for the development of the solution has been postponed to 2nd quarter.

Not Achieved

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Programme 2 – Public Sector Innovation: Subprogramme - Research and Development


Target for 2015/16 as

per APP


APP

Actual Achievement for the 1st Quarter Deviation from




Performance Rating

At least one new pilot initiated to address service delivery challenges over a short-term period

Stakeholder engagement, risk analysis, and project planning (including resource mobilisation)

The Memeza Community Alarm solution that was developed in 2014/15 was identified for piloting in the 2015/16 financial year. Stakeholder engagement with Gauteng Departments of Community Safety, Education and Social Development continued, a risk analysis and project plan was done. The first phase of piloting 40 units was completed successfully. Due to positive results a further 560 units are being installed in partnership with the Private Sector.

None None Achieved

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Programme 2 – Public Sector Innovation: Subprogramme - Solution Support and Incubation•Strategic objective: PILOT, DEMONSTRATE AND FACILITATE THE REPLICATION OF INNOVATIVE MODELS AND SOLUTIONS•Measurable Objective: To pilot with service owners, demonstrate to public servants, and facilitate the replication, in identified sectors, of innovative models and solutions that improve service delivery





Deviation from planned

1st quarter target



Performance Rating

Two CPSI award winning and/or other innovation projects identified, facilitated and supported for replication

Project identification, assessment and risk analysis for replicability through an internal review process

Project identification, assessment and risk analysis for replicability was done through an internal review process of five potential projects that can be facilitated and supported for replication

None None Achieved

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Programme 2 – Public Sector Innovation: Subprogramme - Solution Support and Incubation



APP



Deviation from planned 1st quarter

target


targets

Performance Rating

At least one new pilot initiated to address service delivery challenges over a multi-year period

Stakeholder engagement, risk analysis, and drafting the project planning (including resource mobilisation)

The Project Planning has also been done. Resource mobilisation has been completed. Funding was received for the initiation of the Helen Joseph Energy Efficiency Project.

Stakeholder Engagement and Risk analysis has not been done yet.

Funding was only received at the end of the first quarter. Project implementation to start in the 2nd quarter. Letters have been sent to stakeholders (Gauteng Departments of Health and Infrastructure Development) to initiate project meetings.

Partially Achieved

19

Programme 2 – Public Sector Innovation: Subprogramme - Solution Support and Incubation•Background: The project aims to reduce the energy costs of the hospital through technical and behavioural interventions as the basis for developing an innovative model for retrofitting energy efficient technologies. No progress was made with the development and piloting of the energy-efficiency model at the Helen Joseph Hospital.



APP



Deviation from planned 1st quarter

target


targets

Performance Rating

At least 300 public sector officials and other partners visited the MMIC

Receive at least 75 visitors to the MMIC

29 Officials visited the MMIC

The target was missed by 46

For the 2nd, 3rd and 4th Quarters a vigorous marketing of the MMIC through CPSI’s `conference and awards will be undertaken. A social media marketing strategy that targets public institutions to visit the MMIC will also developed. CPSI will further invite all CPSI Awards finalists to visit the Centre.

Partially Achieved

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Programme 2 – Public Sector Innovation: Subprogramme - Solution Support and IncubationBackground: Through a functional Multi-Media Innovation Centre, the CPSI demonstrates and entrenches innovation in the Public Sector. This is achieved by presenting to visitor's on public sector innovation, including facilitating their business process reviewing.



APP


APP



quarter target



Performance Rating

At least four projects per category identified and recognised in a formal awards ceremony

Launch the 2015 Public Sector Innovation Awards Programme in a Call for Entries ceremony

The 2015 Public Sector Innovation Awards Programme was launched at the "Call for Entries" event held on 7 May 2015 in North West. The event was attended by 136 officials.

None None Achieved

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Programme 2 – Public Sector Innovation: Subprogramme - Enabling Environment•Strategic objective: INNOVATION KNOWLEDGE PROGRAMMES, PRODUCTS AND PLATFORMS•Measurable Objective: To promote a culture of innovation in the public sector to enhance service delivery through sustaining and managing knowledge programmes, products and platforms•Background: The awards programme identifies, recognises and rewards innovation in the public sector with the aim of encouraging innovation for improved service delivery. This programme has different achievements leading to the actual awards ceremony which is annual hosted in the 3rd quarter.





Deviation from



Performance Rating

Host the Annual Public Sector Innovation Conference to share at least five innovative best practices and a panel of experts’ discussion held

Stakeholder engagements on collaboration. Conceptualization of theme and the conference programme

Various stakeholders have been engaged regarding collaboration on the conference: The theme of the Conference has been finalised and the programme has been drafted.

None None Achieved

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Programme 2 – Public Sector Innovation: Subprogramme - Enabling Environment•Background: Public Service Innovation Conference is annually hosted during the 2nd quarter of the reporting period. The purpose of this Conference is to demonstrate the role and centrality of innovation as a tool for responding to current government priorities and for anticipating citizens’ changing needs; to collaboratively explore key elements for successful implementation and sustaining of innovative programmes to enhance public sector performance; and to facilitate the sharing of innovative perspectives and practices that respond to service delivery priorities for replication. In preparation for the Conference which will be hosted in August 2015.






1st quarter target


Performance Rating

Vol 6 Issue 1 and 2 of the Ideas that Work : The South African Public Sector Innovation Journal published with at least 5 case studies and copies disseminated to the public sector, academia and stakeholders

Collection, soliciting and editing of content for the Vol 6 Issue 1 of Ideas that Work: The South African Public Sector Innovation Journal

Content for the Vol 6 Issue 1 of Ideas that Work: The South African Public Sector Innovation Journal has been solicited, collected and edited

None None Achieved

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Programme 2 – Public Sector Innovation: Subprogramme - Enabling Environment•Background: The CPSI annually publishes two editions (Volume 5: Issue 1 and 2) of the South African Public Sector Innovation Journal “Ideas that Work” for public sector wide learning and replication. During the period under review content for the 1st Edition was collected, solicited and edited as follows: two Case studies, one news brief, one Article and seven questionnaires for case studies were issued soliciting articles.






1st quarter target



targets

Performance Rating

Two workshops held and attended by public officials

One workshop held Service Provider has been appointed to conduct workshops on Leading Innovation in the Public Service to build capacity in the public service

The workshop was not held

The workshop will be held in the 2nd quarter.

Not Achieved

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Programme 2 – Public Sector Innovation: Subprogramme - Enabling Environment•Background: The CPSI creates platforms and products for entrenching the culture and practice of innovation in the public sector for enhancing service delivery.


Target for 2015/16 as per APP 1st Quarter Target as per APP

Actual Achievement for the 1st

Quarter

Deviation from



Performance Rating

Number of content items on Innovation, Public Administration and Finance, uploaded onto the UNPAN Portal as the SADC Online Regional Centre to contribute to the strengthening of public administration and good governance initiatives

300 uploads on the UNPAN Portal consisting of SADC public administration and innovation documents, news and events

327 uploads were done on the UNPAN Portal.

None None Achieved

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Programme 2 – Public Sector Innovation: Subprogramme - Enabling Environment•Strategic objective: CONTRIBUTION TOWARDS IMPROVED PUBLIC SERVICE AND ADMINISTRATION, INCLUDING AFRICA AND THE INTERNATIONAL ARENA•Measurable Objective: Participating in regional and international innovation programmes for learning, sharing and profiling of South African innovations to strengthen good governance initiatives•Background: UNPAN is a virtual electronic network that promotes the sharing of knowledge and exchange of innovative practices and lessons learned in public policies and management at local, national and international levels. The CPSI is the Southern Africa's online regional centre, with the responsibility of identifying, coordinate and uploading content to the portal on behalf of the SADC Region and host the annual workshop.






1st quarter target


address differences in targets

Performance Rating

Host a UNPAN SADC regional workshop attended by representatives from SADC countries

Host a UNPAN SADC regional workshop attended by representatives from SADC countries

UNPAN SADC regional workshop was held on 10 -11 June 2015 and attended by representatives from 10 countries

None None Achieved

Participate in at least two regional and international programmes

Participate in the Committee of Experts on Public Administration

Participate in the UN Public Service Innovation forum

Attended and participated in the Committee of Experts on Public Administration in April 2015

Did not participate in the UN Public Service Innovation forum

The participation in the UN Public Service Innovation forum in April 2015 was postponed to November due to the CPSI commitments to the APSD commitments in Congo-Brazzaville

Partially Achieved

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Programme 2 – Public Sector Innovation: Subprogramme - Enabling Environment

Human Resources

ProgrammeNumber on

Establishment

Number permanent posts filled

Number Vacant

Permanent posts

Number Additional to

establishment posts filled


establishment posts vacant

Other (Seconded/

Assign)1 Admin 15 11 3 1 0 02 Innovation 20 12 1 4 2 1Total 35 23 4 5 2 1

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Establishment detail per programme

Establishment detail per sub-programme

Sub-programme

Number on Establishment


Number Vacant Permanent

posts





Other (Seconded/

Assign)SM 3 3 0 0 0 0CRM 7 6 1 0 0 0OCFO 5 2 2 1 0 0RD 6 3 1 0 1 1SSI 6 4 0 2 0 0EE 8 5 0 2 1 0Total 35 23 4 5 2 1

Human Resources (continue)

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Establishment detail per level

LevelNumber on

Establishment


Number Vacant Permanent

posts





Other (Seconded/

Assign)2 2 2 0 0 0 05 4 3 0 *1 0 06 5 5 0 0 0 07 2 1 1 0 0 08 1 0 1 0 0 09 3 1 0 **2 0 0

11 7 4 1 **2 0 012 1 1 0 0 0 013 6 2 1 0 **2 114 3 3 0 0 0 015 1 1 0 0 0 0

Total 35 23 4 5 2 1

• Vacant posts: Level 7,8,11 awaiting outcome of security pre-screening, appointment anticipated for October 2016

• Vacant post:L13 due to funding constraints post is proposed to be abolished• * Contract post until February 2016• ** Posts funded from Canadian General Budget Support funds

Expenditure performance for the 1st Quarter 2015/16

• CPSI’s expenditure for the 1st Quarter of the financial year amounted R5, 129 million of the allocated amount of R29, 003 million (i.e. 17.68 per cent of the total budget).

• The expenditure per component up to 30 June 2015 is as follows:

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Description

2015/16 ENE Original

AllocationsActual Expenditure

30 June 2015 Budget Unspent % Budget Spent R'000 R'000 R'000 %SM 3 704 649 3 055 17.53 CRM 7 726 854 6 872 11.05 OCFO 2 582 353 2 229 13.68 Admin 14 012 1 856 12 156 13.25 RD 3 605 519 3 086 14.41 SSI 4 123 950 3 173 23.05 EE 7 263 1 803 5 460 24.83 Innov 14 991 3 273 11 718 21.83 Total 29 003 5 129 23 874 17.68

Expenditure performance for the 1st Quarter 2015/16

• The expenditure per economic classification up to 30 June 2015 is as follows:

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Description

2015/16 ENE

Original Allocations

Actual Expenditure 30 June

2015Budget

Unspent% Budget

Spent R'000 R'000 R'000 %Compensation of Employees 14 954 3 307 11 647 22.11 Goods and Services 13 956 1 806 12 150 12.94 Transfers and Subsidies 24 17 7 68.80 Machinery and Equipment 69 69 - Total 29 003 5 129 23 874 17.68

THANK YOU

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Presentation to Portfolio Committee AUGUST 2015 CENTRE FOR PUBLIC SERVICE INNOVATION PERFORMANCE...

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