Presentation to Equality and Diversity Forum Meeting 10 September 2008 Bob Gann, Head of Strategy,...

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Presentation to Equality and Presentation to Equality and Diversity Forum Meeting Diversity Forum Meeting 10 September 2008 10 September 2008 Bob Gann, Head of Strategy, NHS Bob Gann, Head of Strategy, NHS Choices, Department of Health Choices, Department of Health

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Transcript of Presentation to Equality and Diversity Forum Meeting 10 September 2008 Bob Gann, Head of Strategy,...

Page 1: Presentation to Equality and Diversity Forum Meeting 10 September 2008 Bob Gann, Head of Strategy, NHS Choices, Department of Health.

Presentation to Equality and Presentation to Equality and

Diversity Forum MeetingDiversity Forum Meeting10 September 200810 September 2008

Bob Gann, Head of Strategy, NHS Choices, Bob Gann, Head of Strategy, NHS Choices, Department of HealthDepartment of Health

Page 2: Presentation to Equality and Diversity Forum Meeting 10 September 2008 Bob Gann, Head of Strategy, NHS Choices, Department of Health.

BackgroundBackground

• February 2007 Secretary of State asked for “new kind of NHS website”

• Integrating NHS digital services through single front door

• Delivering Web 2.0 experience• Enabling choice between providers, services,

treatments & lifestyles• June 2007 launched by Secretary of State

(Patricia Hewitt)

Page 3: Presentation to Equality and Diversity Forum Meeting 10 September 2008 Bob Gann, Head of Strategy, NHS Choices, Department of Health.
Page 4: Presentation to Equality and Diversity Forum Meeting 10 September 2008 Bob Gann, Head of Strategy, NHS Choices, Department of Health.

Accessibility & equalityAccessibility & equality

• Equality Impact Assessment & action plan• Accessibility audits by RNIB & Bunnyfoot• Equality & Accessibility lead – regular reports to

NHS Choices Operations Board• AA Web Accessibility• Diversity audit• Some content in languages other than English &

Easy Read• Channels strategy & pilots• Action needed on Microsoft Sharepoint, BSL

Page 5: Presentation to Equality and Diversity Forum Meeting 10 September 2008 Bob Gann, Head of Strategy, NHS Choices, Department of Health.

Involving peopleInvolving people

• User Insight Team – focus groups when developing products

• External Affairs Team – consultation with stakeholders on service developments

• Joint editorial work – eg carers• Comments on pages & blogs• Your Thoughts on hospitals – & in future

other services• User Council


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Connected health Bob Gann, Head of Strategy & Engagement NHS Choices.

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