Presentation on SMEs and change.. - Griffith University · 2018. 8. 31. · Change - what does that...
Transcript of Presentation on SMEs and change.. - Griffith University · 2018. 8. 31. · Change - what does that...
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Presentation on SMEs and change..
• SMEs - some recent facts• Change – what does that mean• Modelling change
• Continual improvement• Collaboration
• Recent research on SEQ SMEs
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Why be passionate about SMEs?
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Who are SMEs?Industry Percentage Where are you?
Construction 16.6%
Professional, Scientific and Technical 12.1%
Rental, Hiring and Real Estate 11.0%
Financial and Insurance Services 9%
Australian Bureau of Statistics, 2017
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Change - what does that mean?
Organisation Development: Is the process of leading organisational change (Anderson, 2017) Fundamental to organisation development Continual improvement
• Ongoing and iterative• Cyclical• Journey not a destination
Collaboration• We all need help – SMEs • The sum of us – is greater than all the parts
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Modelling organisational development
Deming, 1994
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Modelling organisational development
Gapp & Fisher, 2008
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Key findings from:
23 participants from 11 SEQ SMEs2 year timeframeInterviews with manager and employeesObservations of operations and interactionsFocus was on seeking ways to improve through
sustainability• Particularly waste
Challenges from all directions e.g. government, customers, suppliers, employees, time, band width
PDSA links
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Key findings…
Collaborative eco system – Stewart & Gapp, 2017
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Modelling organisational development
Deming, 1994
Leaders (Doers)
Leaders, Leaners, Laggards
Laggards
Leaners
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