Presentation of Going Nova work done for EU BRIDGE project

Presentation of Going Nova workdone for EU BRIDGE

project

Alex E. NidorferResearch and Development

Director of Going Nova

The Structure

of presentation

1. Volere based principles

2. Methodology based on User Needs Analysis

3. Practical challenges for realization

4. Realization - Practical results

5. Integration whit whole EU BRIDGE project

1.1 Prioritisation Analysis

As stated on Volere web page, factors that commonly affect

prioritisation decisions are some combination of:

• Minimise Cost of implementation (how much cost to develop?)

• Value to customer (how much does the customer want it?)

• Time to implement (how much time to deliver?)

• Ease of technical implementation (how technologically difficult?)

• Ease of business implementation (how organisationally difficult?)

• Value to the business (how much will the business benefit?)

• Obligation to some external authority (necessity to obey law?)

For details of Prioritisation Analysis please look at: http://www.volere.co.uk/prioritisationdownload.htm




4. Realization – Practical results


http://www.volere.co.uk/prioritisationdownload.htm

http://www.volere.co.uk/prioritisationdownload.htm

1.2 Conlusions based on process of prioritisation done in first year of EU BRIDGE project:

• In relation to 'Cost of implementation‘ was our budget already defined.We must just do all our work within already set budget.

• In relation 'Value to customer' (how much does the customer want it?) we did User Needs Analysis, where we find out the interests of our customers, which were in our case the older people.

• And we came to agreement, that the individual approach to older people is the most appropriate.

• And we come to agreement, that individual approach to older people is the most appropriate.

• In relation to 'Time to implement' (how much time to deliver?), we have about 9 months of time (from January 2011 to September 2011) for implementation of all our conclusions made on basis of User Needs Analysis.






• In relation to 'Ease of technical implementation' (how technologically difficult?): A) The Conceptual part (planning) was done on the basis of: - methodology done by Poland team - and practical opportunities available to us.B) Practical technical implementation becomes difficult, because of reasons which will be mentioned later.

• In relation to 'Ease of business implementation' (how organisationally difficult?):A) Organisationally part was not that much hard. B) Keeping the planned timeline was difficult, because of different interests and procedures from people whit whomwe formed the collaboration. What will be described later.

• In relation to 'Value to the business' (how much will the business benefit?), we must accept the fact, that it is at the moment very low. But even so, we managed to shape some potential interesting proposals which can be regarded as added value to whole EU BRIDGE project with BRIDGE Virtual Learning Environment.

• In relation to 'Obligation to some external authority' (necessity to obey law?) was very logical, that we need to obey EU laws, because our main client (who gives us money) is European Union.But we have some challenges in managing differences between UK and EU regulations.






2.1 As we come to agreement, that the individual approach to older people is the most appropriate, we formed our own approach, which should be at most appropriate for older Scottish people.

As stated in the original project summary:

• It has to take place with small groups in a relaxing atmosphere, with tutoring for each student, building trust and using storytelling.

• Special efforts have to be made to eliminate any fears of anything technical.

• The approach of the course for older people is to be based on the user needs analysis.

• This concluded that it had to be in modular form, with each module in standalone format, and it had to be simple and practical.

• The modules should also be designed for use by carers and helpers as well as by specialist trainers.

• The modules had to be freely accessible from home, and available within the wider community as well as online.






2.2. Going Nova focus was on:

• social environment (our courses never happen in classrooms, but always in an environment, in which older people, their carers and volunteers can feel at most comfortable)

• self-sufficient (everything which we did, must stay either:

a) in use also when the EU BRIDGE project is finished

b) is usable by demand also when the EU BRIDGE project is finished

• accessibility to a wide spectrum of usersFor that purpose we developed: - BRIDGE Virtual Learning Environment- initialized wi-fi network in St. Peter’s Care home in Stromness on Orkney, where now everybody can use Skype communication






All this has the following advantages, as stated by

Howie Firth in the conclusions from the User Needs

Analysis:

• It is at a uniform level which enables it to be accessible to a spectrum of users, from ICT specialists to carers and volunteers who play an increasingly important role in older peoples' take-up of ICT in Scotland

• It is self-sufficient, so can be taken by anyone anywhere at any time of the day

• It integrates varied source material into the overall context of older people and ICT

• In its content and format, it is fully compatible with the project guidelines for the subsequent pilot course for older people

• Our approach was establishing the working environment in which training will take place, where the older people and potential trainers are already existing together in the one place.

• This for the oldest people is often in care homes. With this training we can also ensure that our potential trainers will really take care that the older people will really use the computers (or any other useful technology) for their benefit.






3.1 Our practical challenges for realization were following:

• Create wider internet access at St. Peter's Care Home, to make possible Skype communication for older peopleTo achieve this, we established co-operation whita) St. Peter's Care Home manager Sylvia Rae and her teamb) local government, Orkney Island Council

• Bring older people to use Skype (also when BRIDGE project will be finished)

• Make possible on-line distance courses as well on-line distance help, when needed (and that this stays available also when the BRIDGE project is finished).

• For that purpose we start to develop BRIDGE Virtual Learning Environment with our EU partner from Austria, KB5, which Operational Part is whit all modules is available on:

http://moodle.kb5.net/m/What can be regarded as close co-operation amongst EU partners.

• Encourage older people to co-work whit us on on-line distance courses.






3.2 Troubles that we must to overcome for realization:

• Everything goes very slow (the local government, Orkney Island Council has they own procedure, which was not quite synchronies whit our EU deadlines)

• We don't have our own classrooms (one problem) and in any case many older people of Scotland also do not want to go to classrooms, if they haven't decide before that they really need this specific kind of knowledge (second problem)

• The older people from Scotland are very practical by their nature, therefore it was difficult to convince them 'just' for computer course, if they have the opinion, that they don't need this. But they were very interested for having some sort social event, where we have computer technology 'just' as a tool, which they can (as 'by the way') learn to use in order to come to something useful or interesting for them (as will be shown in our video lesson 17)

• Start to using BRIDGE Virtual Learning Environment was for everybody very 'complicated' at the beginning, but then very easy after one hour of usage.






3.3 General answer to mentioned troubles

• This kind of problems, we can only solve whit people, who are already working whit older people (carers and volunteers or social event organizers) and never whit classical computer courses whit classical computer teachers.

• Because on classical computer courses, the computer knowledge is set 'above you' in sense 'you must learn this', what is not at all that much attractive to many Scottish people (not just older ones).

• But if the computer knowledge is set 'below you'

in the sense 'you can learn it, if you like', while you are enjoying your self, then this works very well.

• In this sense, we find the general answer and

some practical solutions in relation to Kennet Lindquist description of problems related to how to reach 'harder to reach older people' to get them involved in usage of computers.






First place of activities:

• St Peter's House, Back Road, Stromness, Orkney KW16 3DZ.

• Owner: Orkney Islands Council - a local authority or government body.

• Contact: Ms Sylvia Rae, Manager.

• Website: http://www.orkney.gov.uk.

• Time of activities:From end of May 2011 until September 2011.Preparation was taking time from January 2011 until end of May 2011.






http://www.orkney.gov.uk/

http://www.orkney.gov.uk/

4.1 Video 01 - Introduction to Skype:

Watch video

4.2 Video 02 - Skype experiences:

Watch video

This two videos are in the same time showing how we did our QUESTIONNAIRES regarding people’s impressions in relation to usage of Skype.

4.3 Video 03 - KATHLEEN ENJOYS ONLINE BIRTHDAY TREAT - as 102 years old lady, is she probably the oldest Skype user on world:

Watch video

This video has fully promotional purpose for our EU BRIDGE project.






http://www.youtube.com/watch?v=HGoLzcFprgI&feature=player_embedded

http://www.youtube.com/watch?v=QRh-b7Xa1tA&feature=player_embedded

Second place of activities:

• Private homes.

4.4 Video 04 - Lesson 17

How to use the Google search engine with the story of Tom Flett from Flotta

Watch video

This video is example for, when the computer knowledge is set 'below you' in sense 'you can learn it, if you like', while you are enjoying your self.

What works very well. Everybody enjoy it.






4.5 The people who helped us as moderators and teachers:

• Dr John BrownFrom Stromness on Orkney

• Mr Josh Gourlayfrom Finstown on Orkney

• Sylvia Raefrom Stromness on Orkney

• Mr Tom Rendallfrom Kirkwall on Orkney

• Nicola Westonfrom Kirkwall on Orkney






4.6 Dissemination results:

Two articles in local Scottish newspapers:

• First title in the Orcadian (16th June 2011):KATHLEEN ENJOYS ONLINE BIRTHDAY TREATAt 102, St Peter's House resident proves age is no barrier to modern technology






• Second title:Kathleen's hi-tech 102nd party

• As well we manage to build collaboration channel with Jacquelyn Redpath, the consumer PR agency which represents Skype.She try to arrange the interview for Kathleen Firth from one of the biggest newspaper in United Kingdom, the Sun (http://en.wikipedia.org/wiki/The_Sun_%28United_Kingdom%29).






• All our on-line videos are formed into appropriate dissemination package.

• BRIDGE Virtual Learning Environment – Dissemination Part, which is fully integrated (connected) whit EU BRIDGE Facebook page as well as whit main EU BRIDGE seniors-bridge.eu web site:http://www.thinkbig-online.net/VLE/

• All videos were uploaded on YouTube video channel:http://www.youtube.com/GoingNovaEUprojectwhat we must to create in order to be able to embed our videos in other web sites.






I’ve got the idea about creating "BRIDGE project

product" (which might create some added value to our

project) when Francesca Magrefi said, that we can't

promote Eldy software, because it's not the BRIDGE

project product.

• That's was the main reason why we created BRIDGE Virtual Learning Environment in two parts:- Dissemination Part- Operational Part

• Because something like this we can claim now as BRIDGE project product.






And because of that, we try to integrate it to all our BRIDGE project

partners in sense of creating something, which can answer on following problems:

• How to reach 'harder to reach older people' to get them involved in usage of computers(presented by Kennet Lindquist from TelePedagogic Knowledge Centre in Sweden)

• how to approach older people in more individial and human way whit responding more on their needs rather then push them to learn something in classical school style (presented by Howie Firth from Going Nova in Scotland). How does this looks in practice, you can see in our videos.

• How to create something what can be usable also after the BRIDGE project is finished (as answer to problem observation made by company from Italy, Amitie)

• How to open new perspective of on-line distant lifelong learning (as answer on vision of Slovenian organisations, Ljudska Univerza Velenje and IPAK)

• How to open on-line distant education capacity whit for example with the biggest non-public school in Poland, The University of Humanities and Economics in Lodz using software services from KB5.

This integration of our work whit all EU BRIDGE partners was following our

belief in European Union, who can as organisation progress very well, if we all

are putting our efforts into inter-European collaboration.






Thank You

Presentation of Going Nova work done for EU BRIDGE project

Education

Transcript of Presentation of Going Nova work done for EU BRIDGE project