Presentation by Mr. Azad JAFARLI, SIGMA Bilateral Event on the Principles of Public Administration...
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Transcript of Presentation by Mr. Azad JAFARLI, SIGMA Bilateral Event on the Principles of Public Administration...
Chief of Staff of the State Agency for Public Service and Social
Innovations under the President of the Republic of Azerbaijan
Public service delivery reforms in Azerbaijan:
ASAN xidmətPresentation by Mr. Azad JAFARLI
STRATEGIC OUTLOOK
Complex measures will continue in order to improve methods and mechanisms of governance in government agencies and to ensure that citizens and organizations
can use services in a simple, easy and free manner, while the number of state services provided to the public through electronic channels will increase.
Common space for public and private entit ies to unite their services around a cit izen!
AZERBAIJAN SERVICE AND ASSESSMENT NETWORK
Over 230 services
ASAN xidmət embraces the potential of PPP
Access to quality services is a crucial milestone
Over 400,000 “LIKES” on Facebook
11 ASAN xidmət Centers
12,5 million applications
870 000
Customer is always r ight in ASAN xidmət
ASAN xidmət fosters a new generation of service providers…
… and instills a new mindset in its employees !!!
Broadening scope of ASAN xidmət
ASAN SUPPORT TO FAMILY BUSINESS
MANAGING PROCESSES from production to sales
Planning production
Packaging and design
Storaging
Processing orders
Supply and shipment
Arranging sales
ABAD PRINCIPLES
Branding family businesses
Customer- and demand oriented
Quality
Innovation
THANK YOU FOR YOUR ATTENTION !!!