Presentación Axpe Consulting Corporativa
Transcript of Presentación Axpe Consulting Corporativa
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ConsultingConsultingConsultingConsulting,,,, SolutionsSolutionsSolutionsSolutions andandandand SystemsSystemsSystemsSystems integrationintegrationintegrationintegration
2009 Axpe Consulting
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Company Numbers
Revenue evolution
20
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6070
Headcount evolution
600800
1000120014001600
Over 1.200 employees withhigh-level Academic and Professional Training
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Our officesMadridC/ Arturo Soria 122
BarcelonaC/ Avda. Tarragona 109
So Paulo AvdaPaulista, 37
Bilbao ParqueTecnolgico Zamudio
Paris 10, RueJean-Jaurs 6metage
Valladolid ParqueTecnolgico del Boecillo.
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Distribution based on
Market Segments
Distribution based on Type of
Business
Distribution of Services
Market Distribution
s
Gov 10%
Services Distribution
ERP Solut.
10%Outsourcing
Telco 35%
Ind 20%
App. Mng
40%
Soft. Eng
20%
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Areas of ExpertiseCONSULTING
SOFTWARE ENGINEERING
wer
ities
urance
ations
ration
Areas of Expertise
SYSTEMS TECHNOLOGIES
SOLUTIONS: ERPs / CRMs / B.I.
SOFTWARE FACTORY
OUTSOURCING/ BPO
Market SectorsMarket SectorsMarket SectorsMarket Sectors
I
ndustry,P
S
ources,
Ut
il
Fin
ances&In
Telecommuni
StateAdminist
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Business Solutions
Design and Implementation of customized solutions,based on prestigious and reliable products.
ERP ECM BIContactCenter
Development, Systems, Production
Process design and integration in areas such asSoftware, Hardware, Communications, Production,Operations..
GIS Voice/Video IP
SoftwareDevelopment
Process Re-Engineering
ExpertResources
ITOperations
ProductionOperation
ProjectsDepartment
Software Engineering
Main ActivitiesProfessional Services and Service Agreements Working with clients preferred environment or solution
Responsibility
100% Axpe on final
product delivery,
with or without
specified SLA
Sole responsibility
on resources
ANS. Mantenimientode Aplicaciones
Location
At clients facilities
At Axpe Factory
Both (mixed)
Fix
PriceProjects
Multisource
PartnershipProjects
SystemsTesting
CorrectiveMaintenance
ProactiveMaintenance
User Support EvolvingMaintenance
SLAManagement
Systems Re-Engineering
Software Factory
Large scale Software Development using our owntools and methodologies, or client-owned ones
Application Maintenance
Application maintenance outsourcing, with or withoutService Level Agreement.
EnvironmentsReuse
In-houseDevelopment
QualityImprovementMeasurement
Resources
Own methodologies, or
clients
Support Tools
R+D Laboratories
Excellence Centres
Technology
Traditional Environments
Distributed Environments
Emerging Environments
Free Software
HH RR
Backup Centres
Motivated, stable staff
Expertise in big, complex
projects
Involved in R+D+I
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Relationship Model
Structured communications
and management of existing
agreement, which guarantees
the quality of deliveries
using factory managersas unique interlocutors
Organizational Model
Single point of
interlocution, definition
and adaptation of
service-regulatingprocedures
Operative Model
Single point of operative interlocution,
Warranty Service Delivery
Tools and Methodologies
SLA-User Satisfaction
Service Quality Plans
Methodologies. Ins and OutsCommunications Model
Demand Management and Communication Points Precise and complete methodology, with tightly
Main Activities
Software Factory
definition and/or adaptation of service-
regulating procedures
Monitoring and Control Model
Structured SLA communication and management on each responsibility level, guaranteeing that objectives are in line with clienStructured SLA communication and management on each responsibility level, guaranteeing that objectives are in line with clienStructured SLA communication and management on each responsibility level, guaranteeing that objectives are in line with clienStructured SLA communication and management on each responsibility level, guaranteeing that objectives are in line with clientstststs strategystrategystrategystrategy
Service delivery compromise, as stated on SLA.Management Information
Allows tracking and control of services
Analyzes trends and eases decision making
Legally binding document which states the service extent and compliance
levels.
definition e n t on o component nput an output
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Axpe Consultings Methodology MeToDo is acollection of best practices (procedures,techniques and guidelines) built around theprocesses of a project lifecycle or in a chain
roduction s stem. Available on all technolo ical
Owned Products
MeToDo
SIP@xpeTR
Time Report developed with .net technologies
TicKeTinG
environments.
Ticketing and Reporting manager, which allows advancedmanagement of services quality levels and client satisfactionlevel. Likewise, it serves as an infrastructure to implementdifferent metrics and quality and productivity indicators.
PMO Projects management control Web system.Suitable for economic and technical management ofprojects.
PMO@xpePMO@xpe
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Axpe Consultings corporate Intranet, it can be used as a tool ,support for internal communications, broadcasting or
deployment of actions. Based on OpenSource, it is easilyadaptable to other organizations.
Project Estimation tool, technically based on Function Points andPhysical Component techniques.
Intr@xpeIntr@xpeIntr@xpeIntr@xpe
Owned Products
sTiMasTiMa
Based on enterprise content management technologiesand .NET aware, it allows companies to automate and
simplify Knowledge Management of any type:Commercial, functional, technical knowledge
Reusable Component Library. It is a reusable componentmanager which maximizes the productivity on IS developments.Flexible and adaptable to any kind of reusable components
technology.BCoReBCoReBCoReBCoReBCoReBCoReBCoReBCoRe
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NATURAL LANGUAGE: Multilingual auto-service solution
on natural text and voice,
open and flexible.
Third Party Products
Global Software Solutions, specialized on providing solutions forthe deployment of Web applications.
Work Stations Management
CEVA (Content Enabling Vertical Applications)
WEBA (Workplace Enhancing Business Applications)
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Third Party Products
DPServer-> Software tool for LOPD compliance
SGSI-> Integral Information Security
anagemen oo or comp ance w
ISO 27001 Standards.
ITSM Information Technologies Services Management
Service Desk Plus
Service Desk Express
Centennial Discovery Automated Inventory
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Security Policies
Policy Commander (Security Policies
ARBOR BP Client Billing System for Mobile Phone Operators
Third Party Products
Marshall (Policies Management for internet
and e-mail)
Logic Security:
ASF-Firma.- Digital Signature Platform
ASF-Factura Electrnica.- Electronic Billing Platform
ASF-Registro Telemtico.- Platform for Phone Registry
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DOC1 Is the main component of the Customer Communication
Management (CCM) program suite from Pitney Bowes Group 1 Software.
It allows to design, create and edit documents in different output
Formats.
Third Party Products
QlikView BIs solution. With its innovative and
exclusive terminate-stay-resident associative
technology delivers business responses instantly,
with just one click
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Vertical Products
Application for the integrated management of car dealers, developedby Grupo Seligrat. Cross-brands, cross-companies, and able tomanage multiple work stations.
nexus ITPLYCA ( Public hiring management)
CORE BANCARIO. Integrated Information System. Multi-bank, Multi-
Channel, Component-based Architecture.
Network Monitoring NetFlow Analyzer (Monitors Bandwidth.
Based on CISCO technology)
OPManager (Monitors networks
system and applications (low tier)
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Collaboration Tools
Allows groups of people tocommunicate and shareinformation. E-mail, video,audio calls and instant
messages are examples ofthose tools.
ConfigurationManagement Tools
Includes versions control,migration control anddocumentation and code
control.
Productivity Tools
Eases the base functionalityneeded to create
Programs and ProjectsManagement Tools
They take care of the
Release ManagementTools
Manages projectdependencies betweenmultiple releases and
different teams working onthe same release.
Security ManagementTools
Protects the developmentenvironment and serves ascomponent in the security
layer of the solution beingdeveloped.
ConfigurationManagement
ReleaseManagement
Security Management
We work with the best available tools on
those markets:
Information ManagementTools
Organize and manageinformation used by other
tools, such as: Coding,documentation, test scriptsand data/database designs
EnvironmentalManagement Tools
Eases the operation of thedevelopment environment,e.g., help desk supportduties and back-up datarecovery.
Troubleshooting Tools
They help in establishingproblem causes and solution
processes.
Process ManagementTools
They force the correctsequence of tasks and toolsrelative to a givenmethodology.
, ,and simple graphics or
diagrams.
monitor the project status as
outlined in the plans.
Quality ManagementTools
Helps to unify and presentproduct and process metrics.
Construction Tools
They comprise the nucleusof the developmentarchitecture and are used insystem design, construction
and testing
EnvironmentManagement
TroubleshootingManagement
Process Management
Information Management
QualityManagement
Programs/ProjectsManagement
Construction
Productivity
Collaboration
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AdministracionesPblicas
Entidades
Financieras
Seguros
ica
OUR CLIENTS
In
dustriayEnerga
Transportes,Lo
gs
yServicios
N
uevosOperadores
y
Media
Grupo
Telefnica
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Annex I. Certifications
ISO 9001:2000
AXPE Consulting has been entitled with the Company Registration Certificate and the rights of usage ofthe AENOR Company Registry brand as of 2002-09-30, under registration number ER-1209/2002 , whichevidences the conformity of our Quality System with the UNE-EN ISO 9001:2000 normative, in the fieldof Technical Support, through the delivery of specialized Information Technologies staff.
AXPE Consulting has attained its ISO 9001:2000 certification with the following reach:
Project construction and purveyingof IT Services (closed projects,software factories, testing services,user helpdesk centres and
agreements).
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Annex I. Certifications
CMMI maturity level 3 on Services and Development
As of today, AXPE Consulting is certifiedunder CMMI Maturity Level 3 in the
Services field and CMMI Maturity Level 3on Project Design, being the first Spanishcompany to attain CMMI Maturity Level 3certification on the Services field, and thefirst European company to possess bothcertifications.
This model is adapted to Services,
particularly so to Applications MaintenanceServices, for which specific process areasexist, that ease the transition of input andoutput, and ongoing.
According to AXPE Consulting it has a high
applicability degree on models who tacklethe same concepts.
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NUESTROS CLIENTES
MadridMadridMadridMadridC/ Arturo Soria 122 A-B
28043 Madrid
Telf: +34 91 590 19 60
Fax: +34 91 562 34 52
BarcelonaBarcelonaBarcelonaBarcelona
C/ Avda. Tarragona 10908023 Barcelona
Telf.: +34 93 241 14 63
Fax: +34 93 241 20 57
BilbaoBilbaoBilbaoBilbaoParque Tecnolgico. Edif. 206A
48170 Zamudio. Bilbao
Telf: +34 94 431 78 43
ValladolidValladolidValladolidValladolidParque Tecnolgico del Boecillo.
Edificio Galileo
47151 Boecillo. Valladolid
Telf: +34 98 354 80 63
ParsParsParsPars42 Avenue de La Grande Arm
75017 - Pars
TEL: +33 1 40 55 00 83
FAX: +33 1 40 55 07 75
So Paulo
Avda. Paulista, 37, 4 Andar
Tfno. 22462723-22462724
Fax. 22462799Cel.(11) 8404 2132 (Brasil)
Cel.630 059 651 (Espaa)