Prescott SPOTLIGHT Senior Services & Living Options
-
Upload
kyle-lewis -
Category
Documents
-
view
225 -
download
1
description
Transcript of Prescott SPOTLIGHT Senior Services & Living Options
See pages 7, 8 & 9
Jackson White Elder Law Attorneys
Prescott and Surrounding AreasIncluding Yavapai, Coconino, Mohave, La Paz, Apache, Navajo and Gila Counties
N o r t h e r N A r i z o N A
Winter/Spring 2013
FEAturing FEAturing
CorPorAte SPoNSor
3Please mention “SPOTLIGHT” when you call our advertisers.
Section oneSPotLIGHt™ SeNIor SerVICeS
•SeniorServicesbyTopic
Section twoSPotLIGHt™ SeNIor LIVING oPtIoNS
•RetirementCommunities Retirement Communities are specifically designed for seniors who are independent. These communities provide a variety of activities, services and programs for active seniors.
•AssistedLivingCenters Assisted Living Centers are facilities that provide services to 11 or more residents. Licensed by the Arizona Department of Health Services for one of three levels of care: Supervisory, Personal or Directed.
•SkilledNursingFacilities Skilled Nursing Facilities are those that provide 24-hour, skilled nursing services and are licensed by the Arizona Department of Health Services.
TableofContents
5
25
25
25
Visit us online at www.spotlightseniorservices.com4
ProvidinginformationandresourcesforArizonasenioradults andtheirfamilies,focusingonYavapai,Coconino,Mohave,
La Paz, Apache, Navajo and Gila Counties.
Information provided within SPotLIGHt™ is for advertisement purposes only. Advertisement herein does not necessarily constitute endorsement of a product
or service. Although it is our purpose to bring you the best variety of services available, we cannot guarantee the quality of the services and products listed within the guide.
The decision as to which companies you choose to use remains with you. We encourage the public to verify all licenses and/or public files with the
Department of Health Services at 602-542-1000.For more information on advertising in SPotLIGHt™,
contact Customized Marketing Solutions, LLC at 480-354-6850.If Customized Marketing Solutions, LLC has inadvertently omitted your organization,
please contact us by phone at 480-354-6850 or on our website at www.spotlightseniorservices.com.
© Copyright 2013 Customized Marketing Solutions, LLC.
No part of this publication may be reproduced in any form without prior expressed written permission from Customized Marketing Solutions, LLC.
Please mention “SPOtLigHt” when you call our advertisers. 5
SPotLIGHt™ Senior Services
AdultDayHealthCareCenters ................................................................. 21
ALtCS/Medicaid Planning
Jackson White Attorneys at Law .....................................7, 8, 9, 24 & IBC
Alzheimer’sDisease
Alzheimer’s Association ...................................................................... 6
Associations and Agencies ........................................................................ 10
ALFA – Arizona Assisted Living Federation of America ......................... 13AZLINKS.gov ................................................................................... 12AZNHA Arizona Non-Medical Home Care Association........................ 13
Behavioral Health Services
Haven Senior Horizons ..................................................................... 21
ElderLawAttorneys
Jackson White Attorneys at Law .....................................7, 8, 9, 24 & IBC
HomeCareServices
ABRiO Care .................................................................................... 15
HomeCareNon-medicalCompaniesList–YavapaiCounty ....................... 14
HomeHealthAgenciesList ........................................................................ 16
HomeHealthAgencies
Angels Care Home Health ................................................................ 15Bayada Home Health Care ............................................................... 17
HospiceCompaniesList ............................................................................ 18
Hospice Services
Beacon of Hope Hospice .......................................................... 20 & BCHospice of the Pines ......................................................................... 19
Hospitals List ............................................................................................ 22
Haven Senior Horizons ..................................................................... 21
Section oneSErvicES PAgE
Visit us online at www.spotlightseniorservices.com
Your Long-Term Care Advocate.
Serving seniors and their families throughout Arizona. In addition to Elder Law, JacksonWhite has attorneys working in a number
of other legal practice areas. For more information, visit www.jacksonwhitelaw.com.
Elder Abuse & ExploitationPersonal InjuryProbateVeterans’ Asset & Income Planning
Medicaid / ALTCS Planning Public Benefits Analysis Special Needs TrustsConservatorships & Guardianships Estate Planning & Living Trusts
For more information on ALTCS eligibility please visit: www.arizonaseniorlaw.com or www.myaltcs.com
For a free initial phone consultation with a JacksonWhite Elder Care Advisor on Medicaid/ALTCS please call: 800.243.1160 or 480.464.1111
RICHARD A. WHITE | ERIC K. MACDONALDMembers, National Academy of Elder Law Attorneys
Primary office: 40 N. Center St., Suite 200, Mesa, AZ 85201
Do we have to be destitute to qualify for ALTCS?
ALTCS is a needs based program—you must meet certain financial and medical requirements to be eligible for benefits. However, applicants may keep exempt assets, such as the home. In addition, planning can be done to protect many, if not all, of the non-exempt assets. If the applicant is married, there are regulations which allow the spouse to keep certain exempt assets as well as a portion of the non-exempt assets.
Do you have to reside in a skilled nursing facility/nursing home to receive ALTCS benefits?
ALTCS recognizes that every applicant has individual needs and the required types of care differ accordingly. Some individuals may require a minimal amount of care, while others may require constant supervision. Because of this, coverage may be provided for not only skilled nursing facilities, but also home and community based services which include adult foster care facilities, adult group homes, congregate living arrangements and in-home care.
Are those receiving ALTCS benefits forced to live in a county home?
Arizona does not have “county homes”. Most skilled nursing facilities are willing to accept ALTCS residents and many group homes and assisted living facilities accept ALTCS residents as well.
Can I give away all of my assets and then qualify for ALTCS?
ALTCS rules are different from the federal and
state tax codes. Under the ALTCS rules, if an individual attempts to give away resources, or even sell them for less than a fair value, that individual will be subject to penalties which could result in disqualification from the program. This same principle applies to the sale or transfer of a home - if an ALTCS applicant deeds his or her home to another for less than fair market value, penalties will be assessed. Beware, failure to disclose such gifts or transfers is illegal and can result in not only penalties, but criminal charges as well. The good news is that under specific rules and regulations and with proper planning, ALTCS benefits can still be obtained. It is important to consult with an Elder Law Attorney who understands Arizona Medicaid laws and who works on ALTCS cases on a daily basis.
Do you have to be a resident of Arizona to apply for ALTCS?
It is true that ALTCS requires that the applicant be a resident of the state of Arizona. Because Arizona considers the intent of the individual to relocate to Arizona with respect to residency requirements, an individual may still apply for ALTCS while residing in another state. Simply put, if an individual intends to be a permanent resident of Arizona and moves to Arizona, he or she could be eligible to receive benefits.
What happens if all of our assets are in a revocable trust?
Even though the assets are no longer in the applicant’s name, all assets placed in a Revocable Living Trust are counted and deemed as available resources under ALTCS rules.
Frequently Asked Questions About
MEDICAID/ALTCSIn Arizona, the Medicaid program providing financial assistance for long-term care is known as Arizona Long Term Care System, or ALTCS. While ALTCS can ease the financial burden for long-term care, many are hesitant to apply for ALTCS benefits because they are misinformed as to how the program works. As Elder Law Attorneys, we encounter many individuals who have misconceptions about the program and have compiled some of the most frequently asked questions below. For additional questions, please call (480) 464-1111.
By Richard A. White, Esq. Member, National Academy of Elder Law Attorneys
Serving seniors and families throughout Arizona.
Do you have questions about long-term care benefits? For a free initial phone consultation with a JacksonWhite Elder Care Advisor on Medicaid/ALTCS and other Elder Law questions, please call: 800.243.1160 or visit www.arizonaseniorlaw.com.
What if our income exceeds the allowed limit?
Even when an applicant’s income exceeds the allowed limit, it is still possible to qualify for benefits. This is often accomplished by creating an Income Only (Miller) Trust.
My mother is already in a nursing home, is it too late to apply for ALTCS?
Generally speaking, it is never too late to apply for ALTCS. In fact, ALTCS will even make retroactive payments in many cases, meaning that they will repay the applicant for care that is received beginning at the date of the applicant’s qualification, even if the application does not get approved for another month or two.
When should I start planning to apply for ALTCS?
We can never be sure what the future holds in store, so it is always a good idea to be prepared for any circumstance that may arise. There are many benefits to beginning long-term care planning sooner rather than later. First of all, thorough planning can ensure that if needed, proper care will be provided. Additionally, planning can make it possible to protect your income as well as your assets. Equally important, if a crisis should arise, planning can ensure that payment will be made for the services rendered.
If I get approved to receive ALTCS benefits, will I be expected to pay anything each month?
In most circumstances, there is a share of cost that the applicant is responsible to pay which is used to help pay for the applicant’s room and board. The general rule requires the applicant to allocate their monthly income to this share of cost. If the applicant is married, however, this rule may not apply. There are many circumstances where the spouse is able to keep a portion, if not all of the applicant’s income.
How does an Elder Law Attorney help when applying for ALTCS?
Every individual’s situation is unique and the need for assistance varies greatly. It is important to seek advice from a qualified professional who can make sure that all rights are protected and resources are not wasted. Oftentimes, legal issues arise that go unnoticed or are handled incorrectly because the individual may not be qualified to handle such matters. This is true even for an attorney who is not well-versed in Medicaid/ALTCS planning. An Elder Law Attorney should consider the possible legal issues which may arise during the ALTCS qualification process and plan accordingly. This requires not only a thorough knowledge of the ALTCS rules, policies, and procedures, but also the ability and authority to represent individuals at fair hearings or in court, if necessary. It is also important to make sure that the person whom you entrust with your finances is licensed, authorized to give legal advice, and is held accountable to a regulatory agency regarding the advice they give. This protects you as a consumer. Unfortunately, there are individuals who provide legal advice but are not licensed to do so and there is little, if any, recourse to the consumer should the individual provide the wrong advice. To protect consumers, the Supreme Court of Arizona has ordered that such individuals are prohibited by law from providing specific advice, opinions, or recommendations to a consumer about possible legal rights, options, or strategies. JacksonWhite Elder Law Attorneys offer consultation to individuals to help explain the program and determine if planning can be done to preserve assets. A consultation with a licensed professional benefits a family in crisis by easing tension, protecting rights, preserving resources and preventing unnecessary costs/losses for the family.
10
Associations and AgenciesADVANCeD DIreCtIVeS
CPCC – Community Partnership for Comfort Care928-776-8457 www.cpcc-yav.org
AGING AARP American Associations of Retired Persons 888-687-2277 www.aarp.orgArea Agency on Aging
region III (Yavapai, Coconino, Apache and Navajo Counties) 928-774-1894 www.nacog.orgregion IV (Mohave, La Paz and Yuma Counties) 928-782-1886 www.wacog.comregion V (Gila and Pinal Counties) 520-836-2758 www.pgcsc.org
Governor’s Advisory Council on Aging 602-542-4710National Council on Aging 800-424-9046 www.ncoa.orgNational Institute on Aging Information 800-222-2225 www.nia.nih.gov
ALCoHoL ADDICItoNAlcoholics Anonymous (212)870-3400 www.aa.orgAmerican Council on Alcoholism 800-527-5344 www.aca-usa.orgNational Council on Alcoholism 800-622-2255 www.ncadd.org
ALZHEIMER’SDISEASEAlzheimer’s Association 928-771-9257 www.alzdsw.org 800-272-3900 www.alz.orgAlzheimer’s Disease Education and Referral 800-438-4380
ArtHrItISArthritis Foundation 800-283-7800 www.arthritis.org
ASSISteD LIVING Arizona ALFA Assisted Living Federation of America 602-322-0100 www.azalfa.org
CANCerAmerican Cancer Society 800-227-2345 www.cancer.orgAmerican Institute for Cancer Research 800-843-8114 www.aicr.orgNational Cancer Institute Cancer Information Service 800-422-6237 www.cancer.gov
CHroNIC PAINAmerican Chronic Pain Association 916-632-0922 www.theacpa.org
DIABeteSAmerican Diabetes Association 800-342-2383 www.diabetes.org
eLDer ABUSeAdult Protective Services 877-767-2385Attorney General’s Office/ Elder Affairs 602-542-2124National Domestic Violence Hotline 800-799-7233 www.ndvh.org
Visit us online at www.spotlightseniorservices.com
11Please mention “SPOTLIGHT” when you call our advertisers.
Associations and Agencies (cont.)
FIBROMYALGIAFibromyalgia Network 800-853-2929 www.fmnetnews.com
HeALtH SerVICeSArizona Department of Health Services 602-542-1000 www.azdhs.gov
HeArING IMPAIrMeNtArizona Commission for the Deaf and Hard of Hearing 602-364-0007 (Relay Service 711) www.acdhh.orgNational Institute on Deafness 800-241-1044 www.nidcd.nih.gov
HeArt DISeASeAmerican Heart Association 800-242-8721 www.americanheart.org
HoSPICeAmerican Hospice Foundation 202-223-0204 www.hospicefoundation.org
INSUrANCeState Health Insurance Assistance Program of Arizona (SHIP) 800-432-4040 www.azdes.gov
MeDICAIDALTCS Arizona Long-Term Care System Chinle 928-674-5439 888-800-3804Flagstaff 928-527-4104 800-540-5042Kingman 928-453-2828 888-300-8348LakeHavasu 928-453-5100 800-654-2076Prescott 928-778-3968 888-778-5600
Showlow 928-537-1515 877-537-1515
MeDICAreMedicare Hotline 800-633-4227 www.medicare.comMedicare Rights Center 212-869-3850
MeNtAL HeALtHMental Health America of Arizona 480-994-4407National Institute of Mental Health 866-615-6464 www.nimh.nih.gov
oSteoPoroSISNational Osteoporosis Foundation 800-223-9994 www.nof.org
SoCIAL SeCUrItYSocial Security Administration 800-772-1213 www.ssa.gov
StroKeNational Stroke Association 800-852-787-6537 www.stroke.orgAmerican Stroke Association 800-553-6321
VeterANSArizona Department of Veterans Services 800-852-8387 www.va.gov
VISIoNArizona Braille and Talking Book Library 602-255-5578 www.lib.az.usArizona Center for the Blind and Visually Impaired 602-273-7411 www.acbvi.orgLighthouse International 800-334-5497 www.lighthouse.org
Visit us online at www.spotlightseniorservices.com12
Please mention “SPOtLigHt” when you call our advertisers. 13
Did you know the State of Arizona does not license or regulate
Non-Medical Home Care agencies?
The Arizona Non-Medical Home Care Association (AZNHA) is a coalition of businesses that are dedicated to consumer protection and advocacy
AZNHA has established Standards of Services, Industry Best Practices and a Code of Business Ethics that all its members agree to adhere to
Look for our logo and ask about your providers membership status when making your home care decisions
Call or log on today to get a complete list of AZNHA Members:
(602) 283-3503www.AZNHA.org
Questions regarding how to find the mostsuitable care and services for a loved one?
Questions pertaining to the licensure orregulation of Assisted Living?
Arizona ALFA is the only tradeassociation with more than 9 yearsexperience dedicated exclusively toassisted living and Arizona Seniors.
Call or email today for yourFREE Assisted LivingConsumer Guide.
www.azalfa.org
The Voice ofAssisted Living
Arizona ALFA333 E. Virginia Ave, Ste. 106
Phoenix, AZ 85004
602-322-0100Fax 602-322-0118
Arizona AssistedLiving Federation isYOUR resource forall assisted living
information.
Visit us online at www.spotlightseniorservices.com14
YavapaiCountyNon-Medical In-HomeCareCompaniesABrio Care 2485 N. Great Western Dr. PrescottValley,AZ86314 928-772-8866 See ad on page 15
AccentCare Inc.8521 E. Florentine Rd.Prescott Valley, AZ 86314928-632-5219
Adult Care ServicesMy Care Partner In-Home Care844 Sunset Ave.Prescott, AZ 86305928-771-2335
Angels On Duty8652 E. Eastridge Dr., Ste. 203Prescott Valley, AZ 86314928-759-7145
Caring Hearts of Sedona, LLC 100 Verde Valley School Rd., Ste. #104 Sedona, AZ 86351 928-284-1948
Caring Presence, The1024 Willow Creek Rd.Prescott, AZ 86301928-771-0701
Granite Mountain Private Duty 3107 Clearwater Dr. Prescott, AZ 86305 928-445-2522
Harmony Homecare P.O. Box 3896 Sedona, AZ 86340 928-282-1901
Helping Hands In Home Care1040 Whipple St., Suite 312Prescott, AZ 86305928-717-1776 or 1-866-917-1776
Home Instead Senior Care240 S. Montezuma, Suite 206Prescott, AZ 86303928-708-9960 – Prescott & Quad-Cities928-649-3316- Verde Valley/Sedona
Kin Care, L.L.C.3050 N. Navajo Dr., Suite 108Prescott Valley, AZ 86314928-775-2057
Nurses Network, Inc. 3085 N. Windsong, Ste. #A Prescott Valley, AZ 86314 928-772-8707
ResCare Home Care1040 W. Whipple St.Prescott, AZ 86305928-778-5766
ResCare Home Care709 E. Mingus Ave.Cottonwood, AZ 86326928-634-5448
Tender Hearts Senior Care3170 Stillwater Dr.Prescott, AZ 86305928-227-2707
Please mention “SPOtLigHt” when you call our advertisers. 15
Visit us online at www.spotlightseniorservices.com16
HomeHealthAgenciesCoCoNINo CoUNtY
Horizon Home Health, LLC 32 N. 10th Ave., Suite #6 Page, AZ 86040 928-645-9110 Northern Arizona Homecare Flagstaff 107 E. Oak Ave., Suite #102A Flagstaff, AZ 86001 928-773-2238Nurses Network, Inc. Home Care Service 624 N. Humphreys, Suite A Flagstaff, AZ 86001 928-556-0755Zion’s Way Home Health 608 Elm St., Ste. #C Page, AZ 86040 435-688-0648
GILA CoUNtYPayson Regional Home Health Agency 708 E. Route 260 Payson, AZ 85541 928-472-5245
LA PAZ CoUNtYApismellis Homecare 1713 Kofa Ave., Suite G Parker, AZ 85344 928-669-0010
MoHAVe CoUNtYApismellis Homecare, LLC 500 N. Lake Havasu Ave., Suite #D102 Lake Havasu City, AZ 86404 928-505-6473Apismellis Homecare 3003 Hwy. 95, Unit 39 Bullhead City, AZ 86442 928-704-1302Desert Trails Home Health 2771 Silver Creek Rd., Suite #107 Bullhead City, AZ 86442 928-704-0222
Havasu Regional Medical Center Home Health Agency 1851 Mesquite Blvd., Suite 206 Lake Havasu City, AZ 86403 928-680-1209Kingman Regional Medical Center Home Health 1790 Sycamore Ave. Kingman, AZ 86401 928-757-0630Mohave Home Health 2755 Silver Creek Rd., Suite #127 Bullhead City, AZ 86442 928-763-6979Stat Home Health Care, Inc. 2316 N. Stockton Hill Rd., Suite #B Kingman, AZ 86401 928-753-9015Valley View Home Health 1520 Hammer Ln., Suite #102 Fort Mohave, AZ 86426 928-788-4140
NAVAJo CoUNtYSummit Healthcare Home Health 2200 Show Low Lake Rd. Show Low, AZ 85901 928-537-6900
YAVAPAI CoUNtYAmedisys Home Health of Prescott 2971 Willow Creek Rd., Suite #2 Prescott, AZ 86301 928-443-7663AngelsCareHomeHealth 301 S. Willard Cottonwood, AZ 86326 928-649-8890 See ad on page 15BayadaHomeHealthCare,Inc. 2971WillowCreekRd., Bldg. #1, Suite A Prescott, AZ 86301 928-759-5900 See ad on page 17
Please mention “SPOtLigHt” when you call our advertisers. 17
HomeHealthAgencies(cont.) Good Samaritan Society – Prescott Home Health 1065 Ruth St. Prescott, AZ 86301 928-778-5655Granite Mountain Home Care 3107 Clearwater Dr., Suite A Prescott, AZ 86305 928-445-2522 Legacy Home Healthcare LLC 3636 Crossings Dr., Suite C Prescott, AZ 86305 928-443-9331
Northern Arizona Homecare Cottonwood 203 S. Candy Ln., Suite 10 B Cottonwood, AZ 86326 928-639-6674Nurses Network Inc. 3085 N. Windsong, Suite #A Prescott Valley, AZ 86314 928-772-8707Nurses Network, Inc. 2155 W. Highway 89A, Ste. 206 Sedona, AZ 86336 928-204-2255
Visit us online at www.spotlightseniorservices.com18
Hospice ServicesCoCoNINo CoUNtY
Flagstaff Community Hospice 304 S. Elden St. Flagstaff, AZ 86001 928-774-2422Northland Hospice & Palliative Care 452 N. Switzer Canyon Dr. Flagstaff, AZ 86001 928-779-1227Zion’s Way Hospice, Inc. 608 Elm Street, Suite #C Page, Arizona 86040 928-645-0366
GILA CoUNtYHospice Compassus – Payson 511 S. Mudspring Rd., Suite #1 Payson, AZ 85541 928-472-6340Hospice Compassus – Payson Inpatient Unit 511 S. Mudspring Rd., Suite #2 Payson, AZ 85541 928-472-6340
MoHAVe CoUNtYBeaconofHopeHospice 3550 N. Lane St., Suite #102 BullheadCity,AZ86442 928-444-8122 See ad on page 20
BeaconofHopeHospice 500N.LakeHavasuRd.,Suite#B106 LakeHavasu,AZ86403 928-854-4200 See ad on page 20
Hospice Compassus – Bullhead City 1225 Hancock Rd., Suite 200 Bullhead City, AZ 86442 928-763-6433Hospice of Havasu, Inc. 365 South Lake Havasu Ave. Lake Havasu City, AZ 86403 928-453-2111Joan and Diana Hospice Home 812 Airway Ave. Kingman, AZ 86409 928-692-4680
Kingman Regional Medical Center Hospice 1790 Sycamore Ave. Kingman, AZ 86401 928-692-4680Mohave Hospice 2755 Silver Creek Rd., Suite #127 Bullhead City, AZ 86442 928-763-6979Polidori House 1970 Bahama Ave. Lake Havasu, AZ 86405 928-854-6232
NAVAJo CoUNtYHospice Compassus – White Mountains 1789 W. Commerce Dr., Suite #A Lakeside, AZ 85929 928-368-4400
YAVAPAI CoUNtY Flagstaff Community Hospice 859 S. Cove Parkway Cottonwood, AZ 86326 928-301-7211Good Samaritan Society – Prescott Hospice 1065 Ruth St. Prescott, AZ 86301 928-778-5655Good Samaritan Society – Marley House Community Hospice House 1063 Ruth St. Prescott, AZ 86301 928-443-5400Granite Mountain Home Care & Hospice 3107 Clearwater Dr., Suite B Prescott, AZ 86305 928-445-2522Hospice Compassus – Prescott Valley 3033 N. Windsong Dr., Suite 205 Prescott Valley, AZ 86314 928-775-0130Hospice Compassus – Sedona 70 Bell Rock Plaza, Suite A Sedona, AZ 86351 928-284-0180
Please mention “SPOtLigHt” when you call our advertisers. 19
Hospice Family Care – Prescott 100 East Sheldon, Suite 100 Prescott, AZ 86301 928-541-1740Hospice Family Care – Prescott Inpatient Unit 3195 Stillwater Dr., #B Prescott, AZ 86301 928-541-1740HospiceofthePines 13175EastHighway169 Dewey,AZ86327 928-632-0111 See ad on page 19
Northern Arizona Hospice/Cottonwood 203 South Candy Ln., Suite 10A Cottonwood, AZ 86326 928-639-6674Verde Valley Community Hospice, LLC 859 S. Cove Pkwy. Cottonwood, AZ 86326 928-634-107
Hospice Services (cont.)
Visit us online at www.spotlightseniorservices.com20
Why You Should Choose
www.beaconofhopehospice.org TOLL FREE: 888-854-5024
Serving the communities of:Lake Havasu, AZ
Parker, AZBullhead City, AZ
Kingman, AZLaughlin, NV
Henderson, NV
Please mention “SPOtLigHt” when you call our advertisers. 21
AdultDayHealthCareCentersPreSCott
The Susan J. Rheem Adult Day Center 826 Sunset Ave. Prescott, AZ 86301 928-445-6384
PreSCott VALLeYThe Susan J. Rheem Adult Day Center 3407 N. Windsong Dr. Prescott Valley, AZ 86314 928-775-3563
SeDoNASedona Sunrise Center for Adults 110 Indian Cliffs Rd. Sedona, AZ 86336 928-203-9476
623-236-2000
HAVENSENIOR HORIZONS
Haven Senior Horizons is recognized by the community as a premier provider of mental health and substance abuse services for the older adult.
Call today for more information
or to schedule a complimentary
assessment.
Visit us online at www.spotlightseniorservices.com22
HospitalsAPACHe CoUNtY
GanadoSage Memorial Hospital State Route 264 South 191 P.O. Box 457 Ganado, AZ 86505 928-755-4500SpringervilleWhite Mountain Regional Medical Center 118 S. Mountain Ave. Springerville, AZ 85938 928-333-4368
CoCoNINo CoUNtYFlagstaffFlagstaff Medical Center 1200 N. Beaver St. Flagstaff, AZ 86001 928-779-3366The Guidance Center 2187 N. Vickey St. Flagstaff, AZ 86004 928-527-1899PagePage Hospital 501 N. Navajo Dr. Page, AZ 86040 928-645-2424TubaCityTuba City Regional Healthcare P.O. Box 600 Tuba City, AZ 86045 928-283-2501
GILA CoUNtYGlobeCobre Valley Regional Medical Center 5880 S. Hospital Dr. Globe, AZ 85501 928-425-3261PaysonPayson Regional Medical Center 807 S. Ponderosa Dr. Payson, AZ 85541 928-474-3222
LA PAZ CoUNtYParkerLa Paz Regional Hospital 1200 W. Mohave Rd. Parker, AZ 85344 928-669-9201Parker Indian Health Center 12033 Agency Rd. Parker, AZ 85344 928-669-2137
MoHAVe CoUNtYBullheadCityWestern Arizona Regional Medical Center 2735 Silver Creek Rd. Bullhead City, AZ 86442 928-763-2273FortMohaveValley View Medical Center 5330 South Highway 95 Fort Mohave, AZ 86426 928-788-2273KingmanKingman Regional Medical Center 3269 Stockton Hill Rd. Kingman, AZ 86409 928-757-2101LakeHavasuCityHavasu Regional Medical Center 101 Civic Center Ln. Lake Havasu City, AZ 86403 928-855-8185
NAVAJo CoUNtYLakesideCommunity Counseling Centers Inc. at Pineview Hospital 1920 W. Commerce Dr. Lakeside, AZ 85929 928-368-4110PolaccaHopi Health Care Center P.O. Box 6000 Polacca, AZ 86042 928-737-6000
Please mention “SPOtLigHt” when you call our advertisers. 23
Hospitals (cont.)
Show LowSummit Healthcare Home Health 2200 Show Low Lake Rd. Show Low, AZ 85901 928-537-4375WhiteriverPHS Whiteriver Indian Hospital P.O. Box 860 Whiteriver, AZ 85941 928-338-4911WinslowLittle Colorado Medical Center 1501 N. Williamson Ave. Winslow, AZ 86047 928-289-4691
YAVAPAI CoUNtY CottonwoodVerde Valley Medical Center 269 S. Candy Ln. Cottonwood, AZ 86326 928-639-6000PrescottNorthern Arizona VA HCS 500 N. Highway 89N Prescott, AZ 86313 928-445-4860
Yavapai Regional Medical Center 1003 Willow Creek Rd. Prescott, AZ 86301 928-445-2700PrescottValleyMountain Valley Regional Rehabilitation Hospital 3700 N. Windsong Dr. Prescott Valley, AZ 86314 928-759-8800Windhaven Psychiatric Hospital 3347 N. Windsong Dr. Prescott Valley, AZ 86314 928-445-5211Yavapai Regional Medical Center - East 7700 E. Florentine Rd. Prescott Valley, AZ 86314 928-445-2700SedonaVerde Valley Medical Center Sedona Campus 3700 W. Highway 89A Sedona, AZ 86336 928-204-4000
Your Long-Term Care Advocate.
Top 5 Financial Reasons for ALTCS Denial:*74% of all ALTCS applicants are denied
1. Over income2. House in a trust3. Over resources, or not understanding spend down options4. Transferred/gifted items in the last 5 years5. Overwhelmed with the process
For more information on ALTCS eligibility please visit: www.arizonaseniorlaw.com or www.myaltcs.com
For a free initial phone consultation with a JacksonWhite Elder Care Advisoron Medicaid/ALTCS please call: 800.243.1160 or 480.464.1111
RICHARD A. WHITE | ERIC K. MACDONALDMembers, National Academy of Elder Law Attorneys
Serving seniors and families throughout Arizona.
Did you know, with proper planning you can overcome these issues? Call for your free pre-screen to �nd how you can become eligible for
the ALTCS bene�t.
25Please mention “SPOtLigHt” when you call our advertisers.
RL Retirement Living AL Assisted Living MC Memory Care BC Behavioral Care
FAciLity AvAiLAbLE cArE PAgE
FAciLity PAgE
Assisted Living Centers & RetirementCommunities
CottoNWooDAustin House Assisted Living .....................AL ........MC ........ BC ........... 28Cottonwood Village ..................... RL .......AL ..................................... 28
PreSCottHighgate Senior Living ............................AL ........MC ..........................29
SPotLIGHt™ Senior Living optionsSection two
SkilledNursingFacilities
PreSCottLas Fuentes Care Center .....................................................................30
SkilledNursingFacilitiesList .............................................. 31Skilled Nursing Facilities are those that provide 24-hour, skilled services and are licensed by the Arizona Department of Health Services.
Assisted Living Centers List .................................................. 32Assisted Living Centers are facilities that provide services to 11 or more residents. Licensed by the Arizona Department of Health Services for one of three levels of care: Supervisory, Personal or Directed.
AssistedLivingHomesList ................................................... 34Assisted Living Homes are residential facilities that provide care for 10 or fewer residents. Licensed by the Arizona Department of Health Services for one of three levels of care: Supervisory, Personal or Directed.
26 Visit us online at www.spotlightseniorservices.com
Atmosphere As you arrive at the residence, do you like its location and outward appearance?
Did you receive a warm greeting from staff welcoming you to the residence?
Does the administrator/staff call residents by name and interact warmly with them as you tour the residence?
Do residents socialize with each other and appear happy and comfortable?
Are you able to talk with residents about how they like the residence and staff?
Do the residents seem to be appropriate housemates for you or your loved one?
Are staff appropriately dressed, personable and outgoing?
Do the staff members treat each other in a professional manner?
Are the staff members that you pass during your tour friendly to you?
Are visits with the resident welcome at any time?
Physical Features Is the community well-designed for resident’s needs?
Is the floor plan easy to follow?
Are doorways, hallways and rooms accommodating to wheelchairs and walkers?
Are elevators available for those unable to use stairways?
Are hand rails available to aid in walking?
Is the residence clean, free of odors and appropriately heated/cooled?
Does the residence meet local and/or state licensing requirements?
Does the residence have a means of security if a resident wanders?
Needs Assessments, Contracts, Costs & Finances
Is a contractual agreement available that discloses healthcare and supportive services, all fees, as well as admission and discharge provisions?
Does this process include the resident, their family and facility staff along with the potential resident’s physician.
When may a contract be terminated and what are refund policies?
Are there any government, private or corporate programs available to help cover the cost of services to the resident?
How to Select an Assisted Living Home / Center
The following is a consumer checklist of important services, amenities and accommodations in assisted living communities. Every community is unique. We recommend making several visits, at various times of day, to each residence you are considering.
Consider the following as you assess an assisted living residence:
27Please mention “SPOTLIGHT” when you call our advertisers.
Needs Assessments, Contracts, Costs & Finances (cont.)
Is a contractual agreement available to include accommodations, personal care, health care and supportive services?
Are additional services available if the resident’s needs change?
Is there a procedure to pay for additional services like nursing care when the services are needed on a temporary basis?
Are there different costs for various levels or categories of services?
Are residents required to purchase renters’ insurance for personal property in their units?
Is staff available to meet scheduled and unscheduled needs?
When may a contract be terminated? What are the policies for refunds and transfers?
Is there an appeals process for dissatisfied residents?
Medication & Health Care Does the residence have specific policies regarding storage of medication, assistance with medications, training and supervision of staff and record keeping?
Is self-administration of medication allowed?
Are staff available to assist residents who experience memory, orientation, of judgment losses?
To what extent are medical services available, and how are these services provided?
Services Can the residence provide a list of services available?
Does the residence provide housekeeping services in residents’ units?
Does the residence provide transportation to doctors’ offices, the hairdresser, shopping and other activities desired by residents?
Can residents arrange for transportation on fairly short notice?
Individual Unit Features Do dining room menus vary from day to day and meal to meal?
Are different sized and types of units available?
Are units for single and double occupancy available?
Do all units have a telephone and cable TV and how is billing handled?
Is a kitchen area/unit provided with a refrigerator, sink and cooking element?
Social & Recreational Activities Is there evidence of an organized activities program, such as a posted daily schedule, events in progress, reading materials, visitors, etc.?
Are residents’ pets allowed in the residence? Who is responsible for their care?
Does the residence have its own pets?
Food Service Does the residence provide three nutritionally balanced meals a day, seven days a week?
Are snacks available?
May a resident request special foods?
Are common dining areas available?
May residents eat meals in their units?
May meals be provided at a time a resident would like or are there set times for meals?
28 Visit us online at www.spotlightseniorservices.com
Offering the following specialized programs:• Alzheimer’s and related dementia,
mixed acuity behavioral program in a secure environment
• Non-dementia, mixed acuity behavioral program in a secure environment
• Traditional Assisted Living• Pre-Admission Assessment
and Screening• ALTCS provider
AustinHouseAssistedLiving.com • call 928-634-4278 195 S. Willard St., Cottonwood, AZ 86326 • fax 928-649-3583
29Please mention “SPOtLigHt” when you call our advertisers.
SPOTLIGHT!”The homes, centers, facilities and senior services advertised in this guidebook have been compiled for your convenience. Our advertisers provide valuable senior services and living options. Each time you contact one of the advertisers listed in this guidebook or utilize their services, please say you saw it in SPOTLIGHT!
Thank you for your support!
31Please mention “SPOtLigHt” when you call our advertisers.
SkilledNursingFacilitiesYavapai, Coconino, Mohave, La Paz, Apache, Navajo and Gila Counties
APACHe CoUNtYChinleChinle Nursing Home P.O. Box 910 Chinle, AZ 86503 928-674-5216
CoCoNINo CoUNtYFlagstaffPonderosa Pines Care & Rehab Inc. 800 W. University Ave. Flagstaff, AZ 86001 928-779-6931
The Peaks, A Senior Living Community 3150 N. Winding Brook Rd. East Flagstaff, AZ 86001 928-774-7106SedonaKindred Transitional Care & Rehab – Kachina Point 505 Jacks Canyon Rd. Sedona, AZ 86351 928-284-1000
GILA CoUNtYGlobeCopper Mountain Inn 1100 Monroe St. Globe, AZ 85501 928-425-5721Heritage Health Care Center 1300 South St. Globe, AZ 85501 928-425-3118PaysonPayson Care Center 107 E. Lone Pine Dr. Payson, AZ 85541 928-474-6896
Rim Country Health & Retirement Community 807 W. Longhorn Rd. Payson, AZ 85541 928-474-1120
MoHAVe CoUNtYBullheadCityThe Legacy Rehabilitation & Care Center 2812 Silver Creek Rd. Bullhead City, AZ 86442 928-763-1404
The River Gardens Rehab and Care Center 2150 Silver Creek Rd. Bullhead City, AZ 86442 928-763-8700
KingmanDesert Highlands Care Center 1081 Kathleen Ave. Kingman, AZ 86401 928-753-5580Gardens Care Center 3131 Western Ave. Kingman, AZ 86401 928-718-0718The Lingenfelter Center 1099 Sunrise Ave. Kingman, AZ 86401 928-718-0718LakeHavasuCityHavasu Nursing Center 3576 Kearsage Dr. Lake Havasu City, AZ 86406 928-453-1500Lake Hills Inn 2781 Osborn Dr. Lake Havasu City, AZ 86406 928-505-5552
NAVAJo CoUNtYLakesideSierra Blanca Rehabilitation 3401 N. Lockwood Dr. Lakeside, AZ 85929 928-368-2060
Show LowTall Pines Care & Rehab, Inc. 2401 E. Hunt St. Show Low, AZ 85901 928-537-5333
WinslowWinslow Campus of Care 826 W. Desmond St. Winslow, AZ 86047 928-289-4678
YAVAPAI CoUNtYCampVerdeVerde Vista Care & Rehab, Inc. 86 W. Salt Mine Rd. Camp Verde, AZ 86322 928-567-5253
CottonwoodRed Rock Care & Rehab, Inc. 197 S. Willard St. Cottonwood, AZ 86326 928-634-5548
PrescottArizona Pioneers’ Home 300 S. McCormick St. Prescott, AZ 86303 928-445-2181Good Samaritan Society Prescott Village 1030 Scott Dr. Prescott, AZ 86301 928-778-2450LasFuentesCareCenter 1045 Scott Dr. Prescott, AZ 86301 928-778-9603 See ad on page 30Meadow Park Care Center 864 Dougherty St. Prescott, AZ 86305 928-778-9667Mountain View Manor 1045 Sandretto Dr. Prescott, AZ 86305 928-778-4837
PrescottValleyGood Samaritan Society Prescott Valley 3380 N. Windsong Dr. Prescott Valley, AZ 86314 928-775-0045
Assisted Living CentersYavapai, Coconino, Mohave, La Paz, Apache, Navajo and Gila Counties
APACHe CoUNtYeagarBeehive Homes 324 E. 1st St. Eagar, AZ 85925 928-245-4594St. JohnsHinkson Assisted Living Center 725 N. 13th West St. Johns, AZ 85936 928-337-3501VernonBannon Springs Ranch #1, #2, #3, #4 Country Road 3398 Lot 20 Vernon, AZ 85940 928-532-0206
CoCoNINo CoUNtYFlagstaffEmeritus at Flagstaff 2100 S. Woodlands Village Blvd. Flagstaff, AZ 86001 928-779-7045Peaks, The – A Senior Living Community, 3150 N. Winding Brook Rd. Flagstaff, Az 86001 928-774-7106PageBeehive Home of Page 95 Elk Rd. Page, AZ 86040 928-608-6000SedonaSedona Winds 475 Jacks Canyon Rd. Sedona, AZ 86351 928-284-9077
GILA CoUNtYPaysonPowell House 806 W. Longhorn Rd. Payson, AZ 85541 928-474-6249
MoHAVe CoUNtYBullheadCityDavis House 2943 Desert Sky Bullhead City, AZ 86442 928-763-4570Silver Creek Leisure Living 1670 Highway 95 Bullhead City, AZ 86442 928-704-7000Sunridge Village 839 Landon Dr. Bullhead City, AZ 86429 928-754-0700KingmanCerbat Guest Home 2364 Carver Ave. Kingman, AZ 86401 928-757-3989Gardens at Kingman, The 1031 Detroit Ave. Kingman, AZ 86401 928-753-2273LakeHavasuCityFlower’s Assisted Living Home 3301 Osborne Dr., Suites #101 & 102 Lake Havasu City, AZ 86406 928-846-3221Jasmine House 3076 Shoshone Dr. Lake Havasu City, AZ 86403 928-680-1701 Lake View Terrace Memory Care Residence 320 N. Lake Havasu Ave. Lake Havasu City, AZ 86403 928-855-8099
Prestige Assisted Living at Claremont 1221 Claremont Dr. Lake Havasu City, AZ 86406 928-855-4843Prestige Assisted Living at Lake Havasu 90 Smoketree Ave. Lake Havasu City, AZ 86406 928-680-1818Sun Haven Assisted Living 2731 S. Jamaica Blvd. Lake Havasu City, AZ 86406 928-855-5558
NAVAJo CoUNtYHolbrookHolbrook Senior Center Extended Care 216 Joy Nevin Holbrook, AZ 86025 928-524-2344LakesideSolterra at White Mountains 5408 AZ Hwy 260, Bldg. 1 Lakeside, AZ 85929 928-532-4600SnowflakeCarriage House on W. Garden Lane 395 W. Garden Lane Snowflake, AZ 85937 928-536-7935Webb’s Adult Care Home, Inc. 48 E. 1st St. Snowflake, AZ 85937 928-536-2726
YAVAPAI CoUNtYCampVerdeRainbow Acres 2120 W. Reservation Loop Rd. Camp Verde, AZ 86322 928-567-5231
32 Visit us online at www.spotlightseniorservices.com
33
Assisted Living CentersYavapai, Coconino, Mohave, La Paz, Apache, Navajo and Gila Counties
CottonwoodAustin House Assisted Living 195 S. Willard .St. Cottonwood, AZ 86326 928-634-4278 See ad on page 28Carefree Assisted Living Center 22 South 7th St. Cottonwood, AZ 86326 928-649-9624Cottonwood Village 201 e. Mingus Ave. Cottonwood, AZ 86326 928-634-2956 See ad on page 28PrescottAlta Vista Retirement Community 916 Canterbury Ln. Prescott, AZ 86301 928-772-6000
Good Samaritan Society – Willow Wind 3191 Aster Dr. Prescott, AZ 86305 928-443-9999Granite Gate Senior Living Community 3850 N. Highway 89 Prescott, AZ 86301 928-771-8200Highgate Senior Living 1600PetroglyphPointeDr. Prescott, AZ 86301 928-541-1400 See ad on page 29Las Fuentes Resort Village 1035 Scott Dr. Prescott, AZ 86301 928-445-9300Margaret T. Morris Center 878 Sunset Ave. Prescott, AZ 86305 928-445-6633
Peppertree Square 860 Dougherty St. Prescott, AZ 86305 928-778-9777Peridot Assisted Living Community, The 211 E. Bradshaw Dr. Prescott, AZ 86303 928-777-5511PrescottValleyGrayson House 7509 E. Long Look Dr. Prescott Valley, AZ 86314 928-772-3690RimrockThe Olive Branch, New Beginnings I Rimrock, AZ 86335 928-567-4759SkullValleySterling Ranch 5200 S. Old Skull Valley Rd. Skull Valley, AZ 86338928-442-3289
Please say, “I found you in SPOTLIGHT” Copyright Customized Marketing Solutions, LLC
www.spotlightseniorservices.comOur digital edition features a realistic page-turning
interface, live links to the advertiser’s website and many other great features designed to make
the Spotlight guide come alive!
Read the InteractiveDigital Edition of Spotlight online!
StateLicensedAssistedLivingHomesYavapai, Coconino, Mohave, La Paz, Apache, Navajo and Gila Counties
34
CoCoNINo CoUNtYFlagstaffAspen House AL8197H (928) 255-9220
Aspen Manor Assisted Living AL5956H (928) 527-6970
Eldercare Springs AL8422H (928) 635-6750
Pine Meadows Ranch AL8132H (928) 635-6750
Rose Arbor House AL8199H (928) 266-1000
The Olivia White Hospice Home AL3300H (928) 226-1915
The Pines AL8133H (928) 635-6750
MoHAVe CoUNtYFortMohaveAngel’s Touch Care Home AL3262H (928) 788-3990
GoldenValleyBal-Tip Assisted Living AL5425H (928) 565-5066
Golden Valley Christian Care AL7150H (928) 565-3934
Sunset View Assisted Living AL8459H (928) 565-7558
KingmanLa Bella Assisted Living AL6204H (928) 757-2736
Mountain View Assisted Living AL7783H (928) 897-1219
LakeHavasuCityArlynn’s Adult Care Home AZ AL2505H (928) 680-5556
Casa Grande Assisted Living Home AL3027H (928) 854-8787
Casa Grande Assisted Living Home II AL8421H (928) 854-8787
Flower’s Assisted Living Home Al8432H (928) 846-3221
Global Care AL7619H (928) 855-0237
Heritage House Care Home AL6758H (928) 453-4530
House on the Riviera AL8084H (928) 855-1133
MD Care Center AL7513H (928) 854-3765
Serenity Assisted Living AL5209H (928) 505-3908
Serenity Assisted Living II AL6200H (928) 505-3908
Serenity Assisted Living III AL8439H (928) 208-7278
MohaveValleyLazy Acre Adult Residential Homes, Inc. AL2877H (928) 768-2494
YAVAPAI CoUNtYCampVerdeEffusion Living AL7621H (928) 567-3565
El Dorado Residential Care Home AL7600H (928) 567-3304
Mountain Home Adult Care, LLC AL8287H (928) 567-7045
ChinoValleyNew Horizons Adult Care Home #3 AL4778H (928) 636-0651
CottonwoodBest of Europe Adult Home, LLC AL4862H (928) 634-2856
Country Cottage AL4165H (928) 274-0702
Country Manor AL6694H (928) 649-0434
Country Ranch AL2859H (928) 646-0201
Gracious Granny’s, LLC AL7343H (928) 282-3656
Visit us online at www.spotlightseniorservices.com
35Please say, “I found you in SPOTLIGHT” Copyright Customized Marketing Solutions, LLC
Mingus Manor Assisted Living Home AL7101H (928) 649-1351
Mingus Terrace Assisted Living Home AL5777H (928) 649-0275
Quail Spring Adult Care Home, LLC AL7466H (928) 821-1377
PrescottEmerald Hill Adult Care Residence, Inc. AL7950H (928) 717-0039
Hilltop Quail Haven, Inc. AL3253H (928) 717-0039
Pinecrest Adult Care Home AL1470H (928) 541-7803
Pineview Adult Care Home AL5698H (928) 778-3555
Granite View Adult Care Home AL8343H (928) 533-4472
Peaceful Valley Adult Care Home, Inc. AL5234H (928) 717-1514
Pleasant Valley Care Home AL2269H (928) 778-3128
Rolling Hills Manor AL2053H (928) 717-4487
Rose Lane Adult Care Home AL4929H (928) 771-8417
PrescottValleyA Little Bit of Heaven AL2325H (928) 775-4437
Adam’s House AL4280H (928) 772-6301
Adrianne Assisted Living LLC AL7962H (928) 775-2205
Autumn Seasons Assisted Living Home AL7325H (928) 925-3263
Autumn Seasons Assisted Living Home AL8019H (928) 925-3263
Best Care Home, INC AL7355H (928) 772-3900
Camelot Adult Care Home AL7650H (928) 759-7094
Erin’s Garden, LLC AL8122H (928) 227-0566
Golden Leaf Care Home, LLC AL5450H (928) 772-4964
Hidden Oasis, LLC AL8450H (928) 420-4713
JB Care Home of Prescott Valley AL7341H (928) 776-4037
New Beginnings Assisted Living, LLC AL8168H (928) 237-4805
New Horizons Adult Care Home #2 AL4802H (928) 775-2087
New Horizons Adult Care Homes AL2755H (928) 759-7276
North Star Adult Care Home AL6884H (928) 775-2409
Santa Fe House AL2452H (928) 759-2539
Shiloh Adult Care, LLC AL5345H (928) 775-5152
Victorian Gardens Adult Care Home AL8140H (928) 759-3420
Westfield Assisted Living, LLC AL6710H (928) 775-4336
StateLicensedAssistedLivingHomesYavapai, Coconino, Mohave, La Paz, Apache, Navajo and Gila Counties
36Please mention “SPOtLigHt” when you call our advertisers.
n O t E S____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
37 Visit us online at www.spotlightseniorservices.com
n O t E S____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
38 Visit us online at www.spotlightseniorservices.com
ABrio Care .......................................................................15
ALFA–ArizonaAssistedLivingFederationofAmerica ........13
Alzheimer’sAssociation .......................................................6
AngelsCareHomeHealth ..................................................15
ArizonaALFA ........................................................... 13 & 26
Austin House .....................................................................28
AZLINKS.gov .....................................................................12
AZNHAArizonaNon-MedicalHomeCareAssociation ........13
BayadaHomeHealthCare ................................................17
BeaconofHopeHospice ........................................... 20 & BC
Cottonwood Village ...........................................................28
Haven Senior Horizons ......................................................21
Highgate Senior Living .......................................................29
HospiceofthePines ..........................................................19
JacksonWhiteElderLawAttorneys .................7, 8, 9, 24, IBC
LasFuentesCareCenter .....................................................30
A D V e r t I S e r I N D e x
When Cure is No Longer an Option
Medicare Certi�ed
Serving the communities of:
Lake Havasu, AZ Parker, AZ Bullhead City, AZ Kingman, AZ Laughlin, NV Henderson, NV
www.beaconofhopehospice.org TOLL FREE: 888-854-5024