PRESBYbulletin -- February 7, 2014
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Volume 9 Issue 3 February 7, 2014 PRESBYbulletin Penn Presby terian Medical Center Nuala McGugan (left) and Kevin Kates, co-chair elect, Nursing Shared Governance Leadership Council Turning Empathy into Action Th h Th The e e e d de de d d de de depa pa p pa pa pa a part rt rt rtme me me me me ment nt t nt t o o o o of f f f f f f Pa Pa Pa P Pati ti i ti tien en e ent t t t an an an and d d d d d Gu G Gu Gu Gue e es es e e t t t t t Re Re Re Re R Re R Rela la l la la la lati i t ti tio o on on o o o s s s is is is is i is s o o o o o oft ft ft ften en en en e en en t t t t th he he h he c c cat at atal al al al al alys ys ys ys s s yst t t t t t fo fo fo for r r r r r e en en en en e su su su u s ri ring ng g ng g g g t t t t the he he he best possible treatments and services are being provided to PPMC’s patients and guests. They share insights with those facing difficult decisions, provide information on directions and parking, and offer assistance with services such as language interpretation and issue resolution. During the fifth annual PPMC Patient Advocacy Recognition Reception last month, D i h fif h l PPMC P i Ad R ii R i l h hospital leadership recognized individuals who excel at serving as a link between patients and the valuable services provided by Patient and Guest Relations. Marguerite Kerry, BSN, director of Patient & Regulatory Affairs for UPHS, noted that patient feedback and referrals to Patient and Guest Services from staff members are both considered in the award selection process, but the single most important characteristic among the recipients is the empathy they show to patients and their loved ones. “With health care changing so rapidly , there is no better time to have folks like all of you serving as advocates for our patients and their families,” said Michele Volpe, Executive Director and CEO of PPMC. Congratulations to all of our 2013 award recipients! Cong ratulations to the Winter 2013 DAISY Award winner , Nuala McGugan , RN RN, , i in n th the e Sh Shor ort t Pr Proc oced edur ure e Un Unit it! ! Awarded to PPMC nurses quarterly , DAISY Awards honor nurses for nursing excellence and going above and beyond th th the e ca call ll ll o of f f d du dut ty ty . Established in 2000 by members of the family of Patrick Barnes, who di died ed o of f co comp mpli lica cati tion ons s of of I Idi diop opat athi hic c rombocytopenia Purpura at the age of 33, the awards are given to recipients based on nominations from pa tients, families and fellow co-workers. To date, the DAISY Foundation has recognized over 40,000 nurses across the country for their extraordinary care. Congratulations, Nuala! Do you want to nominate someone for the next DAISY Award? Nomination forms are available on each unit of the hospital including SICU, CCU, MICU and OR waiting areas. Olubunmi Ariyo, BSN, RN Family Medicine Susan Babin, BSN, RN Emergency Department Carol Clyde Administration Kimberley Elam, BS Human Resources Sheila Levine, MS, BS Environmental Services Fabian Marechal Orthopaedics Feba Varghese, BSN, RN Clinical Resource Management Ross Zimmer, MD, FACC Cardiology LeighAnn Mazzone, BSN, RN Emergency Department Lori Pray Surgery Department Dirk Rannels, BSN, RN Nursing Vincent Stevenson Security Winter 2013 Winter 2013 DAISY Award Winner DAISY Award Winner
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News from Penn Presbyterian Medical Center
Transcript of PRESBYbulletin -- February 7, 2014
Volume 9 Issue 3 February 7, 2014
PRESBYbulletinPenn Presbyterian Medical Center
Nuala McGugan (left) and Kevin Kates, co-chair elect, Nursing Shared Governance Leadership Council
Turning Empathy into ActionThhThTheeee ddededddededepapappapapaapartrtrtrtmememememementnttntt oooooffffff f PaPaPaPPatitiititieneneentttt anananandddddd GuGGuGuGueeesesee tttt t ReReReReRReRRelalallalalalatiittitiooononooo sss isisisisiiss ooooooftftftfteneneneneenen ttttthhehehhe cccatatatalalalalalalysysysysssysttttttt fofofofor rrrrr eenenenene sususuus riringnggngggg ttttthehehehe best possible treatments and services are being provided to PPMC’s patients and guests. They share insights with those facing diffi cult decisions, provide information on directions and parking, and offer assistance with services such as language interpretation and issue resolution.
During the fi fth annual PPMC Patient Advocacy Recognition Reception last month,D i h fif h l PPMC P i Ad R i i R i l hhospital leadership recognized individuals who excel at serving as a link between patients and the valuable services provided by Patient and Guest Relations.
Marguerite Kerry, BSN, director of Patient & Regulatory Affairs for UPHS, noted thatpatient feedback and referrals to Patient and Guest Services from staff membersare both considered in the award selection process, but the single most importantcharacteristic among the recipients is the empathy they show to patients and their lovedones.
“With health care changing so rapidly, there is no better time to have folks like all of youserving as advocates for our patients and their families,” said Michele Volpe, Executive Director and CEO of PPMC.
Congratulations to all of our 2013 award recipients!
Conggratulations to the Winter 2013DAISY Award winner, Nuala McGugan,RNRN,, iinn ththee ShShorortt PrPrococededururee UnUnitit!!Awarded to PPMC nurses quarterly, DAISY Awards honor nurses for nursingexcellence and going above and beyondthththee cacallllll oofff dduduttyty.
Established in 2000 by members of the family of Patrick Barnes, who didieded ooff cocompmplilicacatitiononss ofof IIdidiopopatathihicc Th rombocytopenia Purpura at the age of 33, the awards are given to recipientsbased on nominations from pap tients,families and fellow co-workers. To date,the DAISY Foundation has recognized over 40,000 nurses across the country for their extraordinary care.
Congratulations, Nuala!
Do you want to nominate someone for the next DAISY Award? Nomination forms are available on each unit of the hospital including SICU, CCU, MICU and OR waiting areas.
Olubunmi Ariyo, BSN, RN Family Medicine
Susan Babin, BSN, RNEmergency Department
Carol ClydeAdministration
Kimberley Elam, BSHuman Resources
Sheila Levine, MS, BSEnvironmental Services
Fabian MarechalOrthopaedics
Feba Varghese, BSN, RNClinical Resource
gg
Management
Ross Zimmer, MD, FACCCardiology
LeighAnn Mazzone, BSN, RNEmergency Department
Lori PraySurgery Department
Dirk Rannels, BSN, RNNursing
Vincent StevensonSecurity
Winter 2013 Winter 2013 DAISY Award WinnerDAISY Award Winner
Contact Us: Katie Delach | [email protected] | http://news.pennmedicine.org/inside/presbybulletin/
INTRODUCING PENN INTRODUCING PENN PRIMARY CARE CONNECTIONPRIMARY CARE CONNECTIONYour Fast Pass to Primary Care
A new concierge service, the Penn Primary Care Connection,provides easy access to new patient appointment scheduling for Penn Medicine employees and their families seeking a primary care provider (PCP). Find a PCP close to work or home, with an appointment time that meets your needs.
A relationship with a PCP can guide you toward healthy lifestylehabits that my decrease the likelihood that you’ll need expensivespecialty care. By using the Penn Primary Care network of providers, you’ll pay signifi cantly lower co-pay costs than other in-network providers.
• For your fast pass to a Penn Primary Care new patient appointment call 267.414.2208
• To learn more about Penn Primary Care visit Penn Primary Careonline at www.pennmedicine.org/primary-care/
• If you have questions about your UPHS Benefi t plan, please contact the Benefi ts Offi ce at 215.615.2675, option #4, or by emailing Benefi [email protected]
Last month, Penn Presbyterian cocontntininueuedd ititss 4646 y-yeaearr trtradadititioionn ofof commemorating the life of theRev. Dr. Martin Luther King,g,g Jr.On January 15th, members of the Department of Pastoral Care and hthe CCulltur lal DDiiver isity CCom imittee
prpresesenentetedd aa mumusisicacall trtribibututee atat 1166 nunursrsiningg ststatatioionsns aandnd wwaiaititingng aarereasas. Over 350 staff, patients, and visitors
heard words from historic speechesand verses from the songs, “We Shall
Overcome,” “If I Can Help Somebody” and “This Little Light of Mine.” Musical accompaniment was provided by Dr. Bryan Muller, a music therapist. The program drew connections between Dr. King’s legacy and workof the hospital for healing and health in the community. Many thanks to all our volunteers who coordinated and participated in memorial activities.
Digital Art ContestThe Mahoney Institute for Neurosciences (MINS) is holding a Digital Art Contest. It is open to all Pennfaculty, staff, students and alumni. Contestants are asked to create a digital image with a neuroscience theme for potential display in and around the Neuroscience Offi ces in the ClinicalResearch Building. Prizes will be awarded: three $1000fi rst-place winners, four $500 second place winners, fi ve$100 third place winners, and $50 honorable mentionwinners. The deadline for submissions is Friday, March 7.Visit the Presby Bulletin online for a direct link toenter today!
Annual PAH Nursing Research ConferencePlease join us for PAH’s annual nursing research conference in Thursday, March 27, from 7:45 am to 4:30 pm, in the hospital’s Zubrow Auditorium. Registration for this event – which is proudly sponsored by Pennsylvania Hospital – is required in Knowledge Link.
Call for Research and Evidence Based Practice Posters!Please contact Diane Angelos, RN, MSN, clinical nurse education specialist, at [email protected] and 215.829.8716, or Margaret Pearce, RN, PhD-C, FNP-BC, director of Magnet and Patient Outcomes, at [email protected] and 215.829.7639, to discuss how to showcase your work. Deadline for submissions is Friday, February 28.
Remembering MLK Jr.
