Preparing for the Real World - SFIForces Command Glenn Smith PO Box 904 Hooks, TX 75561...

Issue 86 STARFLEET: The International Star Trek Fan Association Apr/May 1998

BULK RATEU.S. POSTAGE

P A I DTECUMSEH, OKPERMIT NO. 5

The crew of the USS TRISTARout of Knoxville Tennesee recentlytrained in life saving techniques .

The crew took 3 separate courses.American Heart Association Healthcare Provider CPR, American RedCross Standard First Aid, and Ameri-can Red Cross Preventing DisesaseTransmission. Due to the numerousevents we attend and participate in ,the crew decided that this trainingwould be a benefit to not only our us,but also to the people we come in con-tact with.The courses took 2 full Sat-urdays to complete.We plan on hav-ing at least one class per year for re-fresher or New members.

Crew members that participated intraining were: FCPT Karen Hawkins,

Preparing forthe Real World

CMDRs Donna Everence & EricMixon, ENSs Erin Newby, SusanFritts, Don Everence, & MelissaNicely, PO-2s Char Peschke & AnnaLowe.

Instructors for the classes were:CPR: Cpt Robin Walker, LT CharlesVia, Ens Nancy ViaFirst Aid: LT Charles Via, PDT: LtCharles Via, Ens Nancy Via.

If any ship needs information onhow to get these classes set up contactme by my EMAIL sites:[email protected], [email protected].

LT Charles Via Safety OfficerUSS TRISTAR

Ens�s Erin Newby, Susan Fritts, Cmdr�s DonnaEverence, Eric Mixon, practicing adult choking

procedures

Lt. Charles Via and Ens Nancy Via demonstratingtwo man adult CPR & using a pocket mask

This picture was taken at the Tanagra�s commissioning party at Baggio�s Italian Restaurant inWheaton, MD on March 28, 1998. The little girl in the picture is Courtney Friesen, daughter of

Commodore Dan Friesen and FCapt. Donna Friesen.Dan Friesen is CMO aboard the Tanagra and Donna Friesen serves as Chief of Operations.

USS TanagraSets Sail

-Cmdr Dixie Lance and Comm Jesse SmithWheaton, MD 9803.29 –

As guests arrived in the Washington DC suburb of Wheaton, MD, theywere greeted by a beautiful spring day which was the perfect lead in to the lastflight of the Shuttle Tanagra.

That evening, she was officially commissioned the USS Tanagra, NCC20023 as crew guests from fifteen ships spanning two regions crowded a localWheaton restaurant. Among the Starfleet dignitaries were representatives fromthe Region Seven Staff, the Executive Committee and the Fleet Admiral him-self. The crew was also honored by the attendance of members of a few of thearea’s independent organizations.

The festivities got underway at dinner as partygoers chose from assortedmeals of chicken, prime rib and vegetarian pasta. During the course of thedinner, the Fleet Admiral noticed that the Tanagra’s programs had inadvertantlyimpressed the room by not only introducing the head table but by naming all54 attendees of the party. FAdm Michael D. Smith followed by wishing theTanagra crew well, and noted that he thinks the shuttle was the most brassladen in history.

Cont Page 5

• Communiqué • Apr/May, 1998 • Number 86

The Communiqué is a production of the Communications Department for Starfleet: The International Star

Trek Fan Association. It is intended as a newsletter for membershipuse. Starfleet holds no claims to any trademarks or copyrights held

by Paramount, a Viacom company.

Production Team ([email protected]):

Gordon Goldberg, Chief of CommunicationsWendy Fillmore, Vice Chief of Communications

Mike Shappe, News editorKris Harah,Features Editor

Mail may be sent to:STARFLEET Communiqué

72 Dickens RoadNorth Brunswick, NJ 08902, USA

STARFLEETContents

Commander, StarfleetMichael D Smith200 Hiawatha Blvd.Oakland, NJ [email protected]

Chief of StaffTony RowleyPO Box 272Upper Darby, PA [email protected]

Internal AuditorHoward CronsonPO Box 990056Boston, MA [email protected]

TreasurerMarlene Miller461 Harmony LaneCampbell, OH [email protected]

Inspector GeneralRobert Westfall13214 West 62nd TerraceBox 138Shawnee, KS [email protected]

Personnel & PromotionsDirectorMichael Malotte528 OttawaLeavenworth, Kansas [email protected]

Awards DepartmentSteve Strasser2323 N Woodlawn #310Wichita, KS [email protected]

Recruiting ServicesRon Fell331-D W. Main St.Lexington, SC [email protected]

Constitutional CommitteeCoordinatorKurt Roithinger1209 SE 89thPortland, OR [email protected]

Command Status ReportRobbie LewisPO Box 21973Canton, OH [email protected]

Vice Commander, StarfleetCharles FreasPO Box 8942Amarillo, TX [email protected]

Chief of StaffDonna Friesen12037 Viers Mill Road, #301Wheaton, Maryland [email protected]

International CharitiesAmy Alexander10280 Wanzer Hill RdMechanicsville, VA 23116

Stampede ProgramLynn EvansPO Box 4201Richmond, VA 23220-4201

Overseas Coupon ProjectBecky ThanePO Box 8440Waco, TX 76714-8440

Chocolate OfficerLouis Lance11605 Newport Mill RoadWheaton, MD 20902

Commander Vice Commander

Operations

Chief of OperationsTom Monaghan1341 Maplewood AvenueNorfolk, VA [email protected]

Vice Chief (Postal MSRs)Les RickardPO Box 22Lexington, NC [email protected]

Vice Chief (Email MSRs)Matt Myers3419 Pleasant Ridge RoadState Road, NC [email protected]

Armed Services ProgramBarbara Paul110 Napier AveWarner Robins, GA [email protected] [email protected]

Correspondence ChaptersMark Vinson1047 Cottonwood TrailBenbrook, TX [email protected]

Technical ServicesAlex Rosenzweig980 Linwood PlaceN. Brunswick, NJ [email protected]

Advanced Starship DesignBureauMichael Dugas2627 Keewahdin RoadFt. Gratiot, MI [email protected]

Exsisting Fan Club ProgramDennis RayburnPO Box 1515Paris, TN [email protected]

Chapter Assistance ProgramMarlon Ragsdale6900 Woodstream DriveCharlotte, NC [email protected]

Online Operations(Online MSRs)Dave McCabe2 Saint Teresa DriveCharleston, SC [email protected]

Staff Assistant (ChapterSummaries)J. C. Cohen108 Ferris PlaceIthaca, NY [email protected]

Staff Assistant to the ChiefDonna Monaghan1341 Maplewood AvenueNorfolk, VA 23503

Chief of CommunicationsGordon Goldberg330 Haven Ave, 3CNew York, NY [email protected]

Vice Chief, Communiqué & Stellar VisionsWendy Fillmore72 Dickens RoadNo.Brunswick, NJ [email protected]@sfi.org

Communications

Remember these Submission Deadlines!Remember these Submission Deadlines!June/July Issue #87: May 30thJune/July Issue #87: May 30th

August/September Issue #88: July 15thAugust/September Issue #88: July 15th

1 USS Tristar Prepares for The Real WorldUSS Tanagra Commissioning

2-3 Starfleet Directory4 From the Top

Bennu Captain GraduatesIRS Update

5 Second Thoughts6 CompOps

Wanted: Crews for Starships7 OCP

VAS Graduate Profile: Kari McKenzie8 Communications: Net Services

USS Valkyrie Report for 5/989 Customer Service in Starfleet10 Academy News

Dean's List11 Starfleet Academy Application12 Chapter Summaries13 Communications Division - Chief14 ShOC15 Fleet By The Numbers16 Region Twelve Summit17 Region One Summit

...Amazing Stories...AnotherUniverse.com

18 Talaxian Trade Show19 Region IV Bowl-a-thon20 Marketing 101: Effective Advertising21 NASA: Contest to Name Observatory

Christopher Plummer in ST Klingon: Academy22 Stellar Visions Update23 Starfleet Quartermaster Order Form24 Starfleet Quartermaster Pictures

Starfleet Headquarters '98 Patch

http://[email protected]

Number 86 • Apr/May, 1998 • Communiqué •

DIRECTORY

Chief of Shuttle OperationsDennis Gray3014 Kromer AvenueEverett WA 98201

Sr. Vice Chief of ShuttleOperationsDenine Malotte528 OttawaLeavenworth, KS [email protected]: [email protected]

Vice Chief of ShuttleOperationsTom Rutledge9805 NE 116 St., Ste. 7105Kirkland, WA 98034

Staff AssistantWilliam Bassett2652 W Hampden AveEnglewood, CO [email protected]

Shuttle Operations

Chief of ComputerOperationsJesse Smith5126 Niagra PlaceCollege Park, MD [email protected]

Vice Chief-MembershipServicesGreg Trotter528 OttawaLeavenworth,Kansas [email protected]

ComputerOperations

Starfleet Academy

CommandantMandi Herrman9908 Berrywood DriveLadson, SC [email protected]

Officer Training SchoolPeg PellerinRFD #3, Box 5460Winslow, ME [email protected]

Officer Training SchoolLeanne JacksonUnit 2, 10 Lynette AveHectorsville, SA 5073Australia

Officer Command CollegeCarolyn DonnerPO Box 158Hamersville, OH [email protected]

Flag Officer SchoolHelen PawlowskiPO Box 22225St. Louis, MO 63116-2225

Cadet SchoolBen Redding2917 Heritage WaySevierville, TN [email protected]

College of Chap. DevelopmentMichelle DuBose7302 Corporate Drive, #1906Houston, TX [email protected]

College of Communications(Currently Closed)

College of Computer HistorySharon Ann Campbell720 218th Ave NERedmond, WA [email protected]

School of EngineeringBrian Dougherty5630 Pershing Apt #32St. Louis, MO [email protected]

College of Federation StudiesDonna Tucker7066 Goodner Mountain RdPinson, AL [email protected]

College of HistoryGeorge K Clark, Jr.8100 Lichen DriveCitrus Heights, CA 95621

College of Language StudiesSherry Anne Newell5 NW 40thLawton, OK 95621

College of MedicineKevin WestPO Box 1418Colonial Heights, VA [email protected]

Security School (SFASS)FCAPT Greg StaylorP.O. Box 9796Chesapeake, VA [email protected]

College of Starship OperationsJames W. Lee214 Jamestown DriveSpring Lake, NC [email protected]

College of Survival StudiesCarol ThompsonPO Box 135Ester, AK [email protected]

College of Trade & Commerce*Tammy Willcox5391 Marlfield Dr.Norfolk, VA [email protected]

Vulcan Academy of ScienceMarlene Miller461 Harmony LaneCampbell, OH [email protected]

Marine College & PostGraduate School(under development)

RegionalCoordinators

Region OneLinda Smith151 Regal Oaks WayAmherst, VA [email protected]

Region TwoKelly Hilliard1115 McGill Park AveAtlanta, GA [email protected]

Region ThreeBrad PensePO Box 794604Dallas, TX [email protected]

Region FourKim LermanPO Box 554Fair Oaks, CA [email protected]

Region FiveKurt Roithinger1209 SE 89thPortland, OR [email protected]

Region SixDavid Kloempken5636 Sheridan Ave S.Minneapolis, MN [email protected]

Region SevenBob Vosseller202 8th AveOrtley Beach, NJ [email protected]

Region NineJens SchaeferPaul-Schneider-Str. 156076 Koblenz, [email protected]

Region TenPaul M Reid1050 Beverley PlaceVictoria, BS V8S 3Z8, [email protected]

Region ElevenJennifer YatesPO Box 103Harbord, NSW [email protected]

Region TwelveMichael Malotte528 OttawaLeavenworth, Kansas [email protected]

Region ThirteenRichard Smith49997 Downing Ct.Shelby, MI [email protected]

Region FifteenJoe Ruttar22 Marine AveClinton, CT [email protected]

Marines

Rangers

M.L. Murphy-Tompkins1317 S.W. 83rdOKC, OK. 73159www.telepath.com/walker

Commandant, STARFLEETMarine CorpsJeremy Trent2203 North Monroe #2Stillwater, OK [email protected]

Deputy Commandant,STARFLEET Marine CorpsKevin Burke20 Scitico St.Enfield, CT [email protected]

Commanding Officer,Forces CommandGlenn SmithPO Box 904Hooks, TX [email protected]

Commanding Officer,Support CommandSuzanne Davis1752 North SalinaWichita, KS [email protected]

Commanding Officer,Training Command Matt Kelley 2207A Weathered RockJefferson City, MO 65101 [email protected]

Sergeant Major,STARFLEET MarinesScott Grant103-A Susan DriveSummerville, SC 29485 [email protected]

Vice Chief, Net ServicesAllyson DyarPO Box 941Kirkland, WA [email protected]

Office of Web ConsultantsEd Nowlin2651 Kenco AveRedding, CA [email protected]


From the TopFLEET ADMIRAL MICHAEL D. SMITH, COMMANDER, STARFLEET

IRS UpdateAdm. Chuck Freas has informed

me that the Dallas Exempt Organiza-tions office has approved the requestfor abatement of the1995 and 1996 taxyear Failure to File penalties.

In addition, they are forwarding tous the forms to use to request abate-ment of the 1992 penalties. Chuck alsofeels that we stand a reasonable chance

Greetings, STARFLEET.

I hope all is well as we movethrough the spring season. I’d like totake the time to thank Regions 1, 3,and 12 for their hospitality during therecent weeks as I’ve attended the Sum-mits there again this year. Attendingthe Summits is always a pleasure forme, as I get to not only renew oldfriendships but also meet and makenew ones too. It’s always good to seethe spirit and enthusiasm that is dis-played during these events. It makesme proud to see this spirit and energy;proud to know that the same such spiritand energy came from manySTARFLEET members who havebeen helping to manage this fine As-sociation of ours over the past 18months.

After almost a year and a half I feelthat we can safely say that while thingsaren’t perfect, that we have a damngood track record to speak of. Com-munication has improved dramati-cally, Membership processing is func-tioning on a consistently high percen-tile; questions have been answered intimely fashions, problem issues havebeen dealt with swiftly and fairly; thelist goes on.

This is not to say that we cannotfind room for improvement, however.Our administration constantly reviewsourselves in order to find better andmore efficient ways to manage our as-sociation. We are constantly striving

to do it better each and every time weput on our STARFLEET hats and dowork for the organization. We hopeyou’ve seen this progress during thepast months.

I can’t thank the members of myteam and their staffs enough for thehard work and effort that they have allput in, and look forward to continuingto put into STARFLEET. We all workthe many long hours that we do eachweek because we love this organiza-tion and we care about the memberswe serve.

Of course, many of you will beable to do meet the leadership of theorganization at the 1998 InternationalConference in July, hosted by Region3 and held in Lubbock, Texas. I hopeto see many of you there this year. ThisIC will be special for several reasons;the two most important ones being avisit by STARFLEET’s first FleetAdmiral John Bradbury and the long-awaited release of the proposedSTARFLEET Constitution.

In a separate article, you’ll find thatwe have received written confirmationof the IRS abatement of the 1995 and1996 failure to file Form 990 penal-ties. This is indeed great news forSTARFLEET, and I’d like to thankChuck Freas for his hard work in get-ting that done for us. Also, we arecurrently awaiting word from the IRSregarding out abatement request for the1992 Failure to file penalties, and we’ll

be sure to let you know as soon as wefind out anything. I’d like to take amoment while talking about this sub-ject to thank Wade and Missy Larkinfor allowing me to use the spare bed-room in their new home while I trav-eled home from Region 12 Summit. Idrove back via Tennessee to make aday trip across to Burnsville, NC tosecure the affidavit that we were hav-ing problems securing from formerFleet Admiral Jeannette Maddox.Wade and Missy graciously offeredtheir home to me, even while they werestill moving into it, and for that I’d liketo say “Thanks” again.

I know that the past two CQs havebeen issued late, and for that I’d liketo apologize. I firmly believe in a pub-lication that is on-time, every time, andhave been working with the Commu-nications staff to see what can be doneto get the CQ back on track. To thatend, we have replaced Britt Sloan asCQ Editor with Wendy Fillmore, ourFanzine editor. Britt’s real life wasincreasingly encroaching on her timeto produce the CQ, and we thank herfor her efforts over the last year. I’mpleased to note that the ExecutiveCommittee, in recognition for her hardwork and dedication, recently awardedBritt the rank of Fleet Captain. Re-cently, I was in Region 3 to attend theRegion 3 Summit, and personally se-cured the CQ data disks from Britt withthe help of Jeff Salamon, who droveme up to Oklahoma City and back.Thanks again to Jeff for taking the time

to do that.

I touched upon this in a recent CSRarticle but I wanted to go over it againhere as well, for the general member-ship to read. Over the 1997 HolidaySeason, I received many, many holi-day greeting cards, and thanks to thoseof you who took the time to send themin. I appreciate the spirit and intent ofthe person who sent their chapter’sholiday greetings certified mail, returnreceipt requested. As some of you mayknow, this past year the US Postal Ser-vice instituted Christmas Day deliveryfor certain types of mail. I’m sure thatthe poor US Mail delivery individual,who had to deliver a holiday card sentCM/RRR on Christmas Day itself,wasn’t quite as appreciative as I was.Please folks, when you are sendingmail, please only send the most criti-cal things via Certified Mail. A holi-day card, while nice to receive, cer-tainly isn’t that critical where I needto sign for it.

That’s really about all I have forthis issue. We here at STARFLEETHQ are working hard every day to en-sure that the membership gets themaximum enjoyment out of theirmembership with STARFLEET, andof course, we are open to suggestionsat any time.

Thanks for taking the time to read,and we’ll see you in sixty.STARFLEET HQ, signing off.

to have any monies that we have paidto the IRS returned to us, with inter-est.

We will keep you advised.

Michael D. SmithCommander, STARFLEET

Bennu Captain GraduatesBennu Captain GraduatesSubmitted by Chuck FreasSubmitted by Chuck Freas

On June 4th, 1998, Captain Domi-nique Desiree Oakley will graduate fromGatliinburg Pittman High School inGatlinburg, Tennessee (Home of the Re-gion One Summit :). Dominique is com-pleting her high school career in only threeyears and has already secured Scholarshipsallowing her to attend Maryville Collegethis fall. The USS Bennu would like to

take this opportunity to express our pridein her accomplishments. Dee has been anactive member of the USS LeConte andthe USS Bennu and has been Region OneSummit Coordinator for 3 past summits.We hope that college will still allow hertime to continue with her participation inSTARFLEET events and wish her well inher chosen field of study.


Second ThoughtsADMIRAL CHARLES FREAS, VICE COMMANDER, STARFLEET

STARFLEETSTARFLEETNow AcceptsNow Accepts

MastercardMastercardVisa &Visa &

DiscoverDiscoverforfor

Memberships, Memberships,QuartermasterQuartermasterItems, and All-Items, and All-

PurposePurposeVouchersVouchers

...TANAGRA...Cont from Page 1

After the Fleet Admirals remarks, BGENLes Rickard, Vice-Chief of Operations andDeputy Commandant of the Starfleet MarineCorps began the Tanagra’s traditional NavalCommissioning Ceremony. During the cer-emony Comm Jesse Smith accepted the posi-tion as Commanding Officer and Cdr DixieLance accepted the role as Executive officer.Following the reading of CommandingOfficer’s Orders, Comm Smith expressed hisgratitude at the turnout for the party and hisappreciation of his crew. He then ordered hisfirst officer, Cdr Lance, to set the first watch.After the symbolic readying of the crew, CdrLance presented Comm Smith with a gift fromthe crew, a commissioning plaque with theships commissioning information. The floorwas then opened for anyone to make remarksand presentations. The outpouring of goodwishes and gifts that were received surprisedand touched the hearts of the Tanagra’s crew.One of the most surprising was a check fromthe Highlander in the amount of 105.30, theirhull number.

The surprise of the evening occurred dur-ing the ceremony, when a birthday cake wasbrought in for Capt Tom “Little Guy” Restivo,whose birthday coincided with the Tanagra’scommissioning. As the cake was brought in,the room burst into a chorus of Happy Birth-day. Being the only person who did not knowthat the cake was going to be presented, Capt.Restivo was duly surprised.

As the clock stretched towards midnight,the dancing and music subsided, and the guestsslowly diminished, setting sail to destinationsfrom North Carolina to New York. To all whowished us well and joined the party in personor in sprit, thank you, from the Command andCrew of the USS Tanagra.

STARFLEET has achieved and ison the eve of so many firsts — our firstuse of credit cards for the purchase ofmemberships; our first written proofof a brilliant light at the end of thatlong dark IRS tunnel which we havebeen in so long; our first revised con-stitution that takes power away fromthe Commander, STARFLEET andputs it into the hands of the members’duly elected representatives, the Re-gional Coordinators; and not least ofall the turning of a new Century.

Credit cards! They’re everywhere,and just about everyone uses them.The members wanted to be able to usethem, and frankly, they well meet thespecial needs of our Internationalmembership. So, the Smith/FreasAdministration decided to bringSTARFLEET into the 20th Century byacceptance of credit cards for the pur-chase of memberships.

We were able to do this becauseFleet’s finances are now stable, and wehave a dependable core of honest, dedi-cated HQ staff members who know theropes. Stable finances plus an effec-tive staff equals the ability to meet longunmet needs. So, we turned our atten-tion to new goals. Voila! The firstmembership renewal via credit cardhas already been made. (What a triviaquestion! Who was the first Fleetmember to use a credit card for a mem-bership purchase? Ahh, too easy!!)

We’re not stopping there. Longrange plans are for a secure web-basedmembership application form that willallow anyone, anywhere, anytime, tojoin Fleet and pay with a credit card.We hope to have that program imple-mented this year.

The IRS — scary thought to mostAmericans, myself included. DanMcGinnis — equally scary, becauseCapt. McGinnis just didn’t file Fleet’sannual Form 990 for fiscal year 1995.Yes, he said he did. But he didn’t. So,the IRS assessed the expected $3,500+penalty because of Capt. Dan’s fail-ure to get the job done.

Smith/Freas fought that assess-

ment. And...we won!! We have re-ceived in writing two letters — writ-ten proof — that the IRS agreed towaive and abate allall penalties basedupon Fleet’s failure to file the manda-tory Form 990’s for 1995 and beyond.

That just leaves the penalties from1991 and 1992. Thanks to the hardwork of many persons — Mike Smith,Rob Lerman, Gary Decker, HowardCronson, and many many others — weare finally in a position to get the pen-alties for 1991 and 1992 abated. Andthe second good news is that we havea very good shot at getting them eitherentirely or partially waived and abated.Heck, we may even get some of ourhard-earned money back!!

A new Constitution. We need it.Why? To prevent the problems wehave just experienced with a too pow-erful Commander, STARFLEET anda too weak Admiralty Board. We putin needed checks and balances ofpower. Where are we on that? We’reas on-schedule as we had any reason-able hope to be by now. When will itbe finished? We expect to have anAdmiralty Board-approved draft of our

new Constitution ready by the Inter-national Conference in Lubbock,Texas on the 4th of July, 1998. Fleet’snew Independence Day!! Be there tosee it!!

Finally, we’re on the eve of the 21st

Century. Huh? Well, stay with mehere. Some members of my local ship,the USS Palo Duro, and my wife Maryand I went to see the new Lost in Spacemovie last night. What can I say?Definitely 21st Century special effects!The Next Gen of F/X, yes.

But the story? Well, it was not StarTrek, that’s for sure! Star Trek is abouta hopeful future, boundless energy,freedom from unmet personal needs,open, free and airy spaces on Earth, abetter life for you, me, and our fami-lies. Lost is Space is not — yet it’sabout a time on Earth that is only 60years from now. In stark contrast toStar Trek, Lost is Space is very 1990’sthinking. It’s about Earth’s last des-perate efforts to escape the conse-quences of war, dominating corporatepower, cynicism, and man’s greed andinhumanity to man. Keep that in mindas we make plans to turn the Century.

What will you be? What will you do?Are you a force for good? For makingthis world a better place for everyone?If you are, then STARFLEET is theplace for you!! If not, then go see Lostin Space, ... and think about it.

I guess we’ve come a long wayfrom being just another local fan club(the USS Enterprise in Lufkin, Texasin 1974). Why? Because we try!Because we believe! We’re still hope-fully reaching for new heights, newgoals, new members. Come, join us!As author James Van Hise (The Un-authorized Trekkers’ Guide) put it sowell, while some critics have falselyaccused Star Trek of avoiding currentsocial issues, the truth is that “the en-tire Star Trek family continues to ex-press hope for the future, hope thatmankind’s possibilities are endless.”So Trek, if nothing else, creates “a safeport in a troubled modern world.”With those thoughts in mind, may weall boldly go where no one has gonebefore—into a better future! I hopeeach & everyone of you “Make it so!”

Admiral Chuck FreasVice Commander, STARFLEET


CompOpsCOMM JESSE SMITH

Wow, has it been sixty days al-ready? As we head into the summermonths in the Northern Hemisphere, Iwant to remind everyone to take abreak from planning all those fantas-tic outings and contact Starfleet’s re-cruiting department. They’ve put to-gether a fantastic handbook that shouldenable you to gain members to makeyour outings even more enjoyable.You can contact the recruiting direc-tor (address in the front of theCommuniqué) for more information orsend him two dollars for your copy.

As you read in my last article,Starfleet is now accepting Credit Cardsfor Starfleet memberships. Currently,we only accept them via US Mail andFax (202-478-0301), however, asmany of you have requested, we planto have a Secure Web Site set up andaccepting memberships by July. If youhave any questions concerning whichcards we accept, please contact GregTrotter.

Memberships have continued to beturned around within the 6-8 week timeperiod, but, try as we might, accidentshappen and packets get lost. If youfeel that you are a victim of an over-sight, please contact Liz Woolf withyour Name, Address, and date youmailed in your membership. Also, ifyour chapter CO is planning to use theMSR to help your complaint, pleaseask them to be specific. The Chief ofOperations is very good about notify-ing us with membership problems. Ifthe MSR is specific, it’s much easierto help you. A complaint of our chap-ter is having some problems with pack-ets can mean many things and makesit take just a bit longer to get your prob-lem resolved.

Two of the biggest membershipproblems are not receiving your packetor your Communiqué. There are sev-eral things that you can do to minimizethe chance that either of these prob-lems happen to you. Primarily, makesure that CompOps has your correctaddress. When you renew, write

clearly, or type your application.When you move, send us a change ofaddress card available at your post of-fice, or by sending me a SASE. In theinstance of CQs, make sure you keepyour membership current. Labels areproduced at the beginning of each evenmonth (Labels for the April/May is-sue are created on April 1st). If youexpire before the cut off, you will missthat issue, even if you’ve renewed be-fore the issue hits the mail. Lastly,make sure the Post Office has youronly be forwarded if the post office hasyour new address. Once we receivethe periodical class permit, the CQ willbe forwarded for sixty days, whichmeans you will only get one issue for-warded by the post office!

If you believe that your packet orCQ has been lost, your first step shouldbe to check with Liz Woolf. If the CQhas been missing for more than 30days, Liz will ensure that we have yourcorrect address and that your member-ship was current. After this confirma-tion, you should contact the CQ staffwho will re-send your CQ. If, how-ever, it’s your packet that is MIA,please wait out the 8 weeks before con-tacting Liz. After that, we’ll happilyre-send your packet.

Last issue, I promised that Iwould give you a breakdown of theCompOps Staff, so without furtherado:

Greg Trotter: Greg is primarilyresponsible for membership process-ing. He receives new and renewingmembership applications and entersthem into the database. Greg also re-ceives your requests for pre-paid mem-bership packets and mails the pre-paidpackets to you. As if that isn’t enough,Greg is also responsible for many ofthe Internet portions of Computer Op-erations. He receives and processesrequests for vanity addresses, listservs,and makes sure that the web server andStarfleet mail server remain opera-tional. Greg’s staff includes Chris

Rossman and Greg’s wife PJ Trotter.

Liz Woolf: Liz is our Staff coordi-nator. She is the primary contact pointof the department. It’s her responsi-bility to ensure that your complaint orcomplement gets passed on to the cor-rect staff member and to make sure thatwe stay on top of all the assortedCompOps projects. Liz is also respon-sible for making sure that your re-quested changes get entered into thedatabase, be they change of address orchange of chapter. Liz is aided by JeffSalaman.

Roy Sesler: Roy receives the up-dated membership information, thenprints and mails your membershippackets. Roy is also responsible forre-mailing the packets that Liz con-firms missing. Roy is aided by thecrew of the USS Powhatan

Blair Learn: Blair is responsible forthe distribution of region and chapterrosters to Starfleets RCs and COs.Blair is also responsible for theCompOps web site (now you knowwho to blame<G>). Although we haveyet to confirm it, we believe that mostof Blair’s work is actually done by hisparrot Terrydactyl.

As always, if you don’t know whoyou should contact, send it to Liz ormyself and we’ll make sure that it getspassed on to the right person.

In closing, I want to take a secondto thank my crew of the now USSTanagra and especially my XO, Com-mander Dixie Lance and my wife TeriSmith, for understanding that theyhave to share their CO (and in Teri’scase her husband) with the rest of thefleet.

See you all in sixty!Jesse Smith, CommodoreChief, Computer OperationsStarfleet

WANTED:CREWS FOR

STARSHIPSAlex Rosenzweig, DTSAlex Rosenzweig, DTS

The following vessels have re-cently been constructed or refittedat various shipyards around the Fed-eration. Crews are now needed forthem. (Starfleet shuttle groups takenote!) These ships are:

U.S.S. Unity NCC-21026Nichter-Class Dreadnought

U.S.S. Adhara NCC-1827Tikopai-Class Heavy Cruiser

U.S.S. Forrestal NCC-1664Constitution-Class Heavy Cruiser

U.S.S. Qual’at NCC-1776Achernar-Class Heavy Cruiser

U.S.S. Ki Rin NCC-2539Belknap-Class Strike Cruiser

U.S.S. Warrior NCC-26260Triumph-Class Research Cruiser

U.S.S. Cendra NCC-2099Hatfield-Class Command Cruiser

U.S.S. Allred NCC-5908Cheetah-Class Fast Cruiser

U.S.S. Durrett NCC-8620Firestone-Class Battlecruiser

U.S.S. Kennard NCC-4682Hollingsworth-Class PenetrationCruiser

Any group interested in usingone of these vessels for their chap-ter should contact the Office ofTechnical Information for furtherinformation and/or the Departmentof Technical Services to reserve thename and registry.

(Remember, reservations are ona first-come, first-served basis...)


OCPCarl Lewis

For Membership Processing help, pleasecontact: Liz Woolf

CompOps Staff Coordinator146 Manor Crescent

North Brunswick, NJ [email protected]

As of June 15, 1998, OCP Head-quarters will be located in Centreville,

Virginia. Unfortunately, as of thiswriting I do not have an address. Dur-ing this period of transition, however,OCP Representative Eddie Allen andthe crew of the U.S.S. Horizon havevolunteered to assume all my dutiesfor receiving, processing, and shippingyour coupons. Effective immediatelyand until further notice, please sendyour coupons to Eddie at: EdwardAllen III, P.O. Box 104794, JeffersonCity, MO 65110. Please be kind toEddie and crew by cutting, sorting, andcounting your coupons prior to ship-ment.

If you are sending your couponsdirectly overseas, please continue to doso and report your totals to Eddie at:[email protected], or bymail at the address above.

We expect to be fully settled in ournew home by the end of June, andready to accept your coupons. At thattime, we will broadcast our new ad-dress: (1) via e-mail to everyone in theOCP database who has provided an e-mail address, (2) via postcard to ev-eryone else in the OCP database, and(3) via the Starfleet ListServe. I willalso make sure to provide OCP HQ’s

new address for the next edition of theCQ. Should you need to reach me be-fore then, my e-mail address will bethe same ([email protected]), oryou may call area code 703 directoryassistance and ask for the phone list-ing for John Mark and Becky Thane.

I look forward to moving OCP HQclose to our nation’s capital, enhanc-ing the OCP’s ability to communicateand work more closely with thebranches of the military. Thank youfor your understanding during this pe-riod of transition.

As a side note, I am pleased to re-port that the OCP currently has an

application pending with the IRSfor tax-exempt charity status. This is

expected to be a lengthy process,but I will be sure to keep you updatedon the progress.

I would like to extend specialthanks to: the members of Region 12for the wonderful reception at theirSummit; the members of Region 3 forthe great send-off; and the membersof Region 1 for the terrific welcome!

Becky L. Thane, PresidentThe Overseas Coupon Project, Inc.

Starfleet Academy’s Vulcan Acad-emy of Sciences is a very specialschool. In VAS you can earn up to 14fictional degrees in two fields — Bio-logical Sciences and Physical Sciences— with over two dozen electives. Youlearn a lot about real science as you dothe course work, and have a great dealof fun while you’re at it!

In the history of Starfleet, there areonly eight members who have com-pleted all of the courses offered at thetime they were enrolled. VAS wouldlike to honor these special people fortheir commendable accomplishment.

The Vulcan Academy of Sciencesgives a hearty SALUTE to: KariKariMcKenzie!McKenzie!

Hailing from Starfleet’s Region 10(Alaska/western Canada), Kari tookabout half a year to finish all of theVAS courses. While not necessarilyinterested in the nitty gritty of science,she enjoys “learning about new thingsin all areas of life.”

In real life, Kari McKenzie is aLibrary Technician in a Middle Schoollibrary. Her major hobby: “I simplylove to read (and read and read andread some more).” This helps her torelate to the kids at work very well:she’s able to provide them with manydifferent titles in the subject areas thatinterest them — anything from non-fiction to fiction titles — and be en-thusiastic about everything she recom-mends to them.

“I find that I am better able to con-vince the kids to learn about new thingsif I provide an example,” she ex-plained. “Hence, I have taken manyStarfleet Academy courses in as manydifferent schools in order to modellearning for the kids and that it can befun. On a side note, it’s a great way toearn promotion points within your lo-cal Starfleet Chapter!”

When asked who her favorite sci-entist is, Kari said, “I think every sci-entist, no matter whom they are orwere, plays an important role in sci-ence.”

VULCAN ACADEMY OF SCIENCESGRADUATE PROFILE:

KARI McKENZIEKARI McKENZIERichard Heim, Assistant RDC Science, Region One

As to her favorite scientific discov-ery: “I think the most important dis-covery for humanity is that we are notthe center of the universe and that weare dependent upon each other for oursurvival.” While she thinks that sci-ence is important to the world today,she adds that all things (science, reli-gion, social interactions, etc.) are in-ter-related and inter-dependent. Karinotes that we need to be balanced inour outlook on life and our place withinthe structure of life.

While she was not particularlygood at the mathematical side of sci-ence, Kari had a knack for understand-ing the general principles and theoriesbehind the science. “In essence, I un-derstood it--I just couldn’t apply it. (Inschool), I was often the one who wasvoted most likely to blow up the ma-terials when we did experiments!”

If she could decide NASA’s spacemissions for the next 30 years, Kariwould give highest priority to thingsthat would promote communityamongst humanity, projects that wouldsee us working together for a common(and positive) goal.

Is there anything left to be discov-ered? “There is always room for dis-covery,” she noted. “As the old say-ing goes: ‘The more you know, themore you grow; the more you grow,the more you want to know.’ I don’tthink that there will ever not be any-thing to discover because the more youdiscover/learn, the more questions youhave.”

(On behalf of the Vulcan Academy of Sci-ences, I would like to take a moment to thankKari for corresponding with us, and to ask youto join me in a hearty round of applause! Ifyou would like to learn more about VAS, ortake some courses, check out the VAS webpage at:

http://www.Starfleet-Academy.comhttp://www.Starfleet-Academy.comor send a SASE to VAS Director VAdm.VAdm.Marlene Miller, 461 Harmony Lane,Marlene Miller, 461 Harmony Lane,Campbell, OH 44405-1212Campbell, OH 44405-1212, or email her at<[email protected]@sfi.org>.

LL&P! Capt. Richard Heim, AssistantRDC Science, Region One.)


Greetings from Cyberspace!

Just a few notes for you. If you everhave any problems accessing our mainweb page (http://www.sfi.org) you canalways try our back up pages: (http://www.halcyon.com/dyar/starfleet/starfleet.html). Generally speaking, ifone site is down, the other usually isavailable.

Also, the Fleet Admiral and Execu-tive Committee hold bi-monthly IRCChats on XWorld in our channel#starfleet. These chats are held on oddmonths, usually towards the end of themonth. Chat notices are posted on thegeneral ‘fleet list and the announce-ments list. For more information onour bi-monthly chats as well as howto access our IRC channel, please con-sult the cyberspace page which can belinked from the main ‘fleet page (http://www.sfi.org) or the backup page,URL above.

Before I announce this years WebAwards, I just want to clarify a mis-take. The overall Web Page of 1997was had co-winners: the USS Maat andRegion 5. On almost all announce-ments, Region 5 was left out and Iwanted to clarify this for once and forall.

And now, to segue into this year’scontest.

NetServices and The Office ofWeb Consultants Annual Web Awardsfor 1998

NetServices is proud to announcethe second annual Web Awards. Cat-egories and descriptions are as follows:

Homepage of the Year Homepage of the Year - Individualship’s page. overall design and appear-ance. Well balanced use of graphicsand color. Content is well constructedand easy to navigate.

Informational Resource Informational Resource - sites de-signed as a reference tool. Use of linksand online information to assist oth-

ers in locating materials on a specificsubject. Materials presented in logi-cal, concise form.

Regional Website of the Year Regional Website of the Year -overall design and appearance. Wellbalanced use of graphics and color.Content is well constructed and easyto navigate.

“Fun” Site of the Year - ‘nuff said!

Awards of ExcellenceAwards of Excellence. This isawarded at discretion of the WebAward Judges.

New AwardNew Award: Winner’s Choice -this will be awarded by the Web Mas-ters of last year’s winning web pages.

Last year, we had members sub-mitting URLs to us directly. Pleasedon’t. Chapter’s must be linked eitherto their Regional Home Page *or* tothe Operations List of Chapters.STARFLEET related (that is, not justchapter or regional) Information Re-sources should be listed on the ‘fleetpages: affiliated groups, conventions,cyberspace, executive committee, ser-vices, or the trading post. And the funsite should be listed under “TheLighter Side.”

The STARFLEET web site is:http://www.sfi.org and if you have anyquestions on the site, please directthem to Rear Admiral Allyson M.W.Dyar <[email protected]>.

Our timetable is as follows:

01 June — applications will be takenfor the third judge

15 June — deadline for applying to bethe third judge

20 June — judging will start

04 July — winners will be announcedat the International Conference

The winners will be judged by apanel of three individuals: Rear Ad-

miral Allyson M.W. Dyar, Chief ofNetServices, Fleet Captain Ed Nowlin,Director of the Office of Web Consult-ants and one other person chosen fromthe depths of cyberspace. Any webpage that the judges are associated withwill *not* be eligible for an award.

If you are interested in applying asthe third judge, this is what we arelooking for. Someone who is totallyfamiliar and comfortable surfing theInternet for web pages (while the thirdjudge doesn’t have to have his/her ownweb page or know how to build one,we’re looking for someone who’sviewed a *lot* of pages). We’d preferif the third judge was on a platform*other* than a PC but don’t let thatdiscourage you.

Please send your STARFLEETresume as well as tell us why you areinterested in being the third judge toFleet Captain Ed [email protected] between June01 and June 15. Applications will onlybe accepted via e-mail.

The Certificates will be handed outat the International Conference in July.Any winners not present will have theircertificates mailed to them.

If you have any questions, pleasecontact:Rear Admiral Allyson M.W. Dyar<[email protected]>, orFleet Captain Ed [email protected]>.

Communications Department: NetServicesAllyson Dyar, Vice Chief of Communications, Net ServicesAllyson Dyar, Vice Chief of Communications, Net Services

Report for May 1998USS Valkyrie

NCC-74658Region 13

Reporting Officer:Lt Commander Dwayne Sklar

CO Capt. Sally Moag18360 University Park DriveLivonia, MI [email protected]

XO Capt. Andrea Haag7312 PinehurstDearborn, MI [email protected]

Currently there are no shuttles assignedto the USS Valkyrie.

There are no promotions THIS month.

No graduates this month, But LCmdr.Dwayne Sklar (me) is currently work-ing on his OCC test and will completeit next week.

The only pressing matters that we haveare planning the first ever meeting forall the ships and shuttles of Region 13which will occur on May 2nd. We willdiscuss all of our pressing matters forthe individual vessels and the regionitself. More to follow in next month’sreport.

April was a very busy month for ourvessel. On April 17th our XO attendedthe Region 1 conference in Gatliburg,TN, and my CO and myself attendedContraptionCon at which JeffreyWilerth who plays “Kosh” in Babylon5 was the guest. And April 24th ourCO attended the Dover Conference inDover, Ohio which was also attendedby Capt. Richard Smith and crew of theUSS Empress. XO attended R12 sum-mit in St. Louis this weekend, at whichit was announced that the Michigan sec-tor just recently separated from Region12. This created an “Incident” in whichwe were dubbed the “Banana Repub-lic”. For more information on this mat-ter please contact Admiral MichaelMalotte Region -12 Coordinator. Sincewe consider the matter closed (Until wemeet again). Also, I attended a conven-tion in town that featured LeonardNimoy as the guest, and at this conven-tion I put out recruiting flyers for theValkyrie.

“Fear Not the Darkness, For the Stars will light the way” -USS Valkyrie


Customer Service in STARFLEETWritten by Mandi Herrmann, Submitted by Mike Smith

Recently I began working at acomputer software firm with its cor-porate headquarters in Charleston, SC.As a new employee, I have been at-tending workshop after workshop,class after class, in the attempt to learnas much about the company and itsmission as possible. Some of thesehave been extremely boring (like theintro to Windows NT class). However,today I found myself sitting in a “Cus-tomer Service” workshop that just re-ally impressed me. I started thinking,“You know, STARFLEET and itsleadership could really use a good doseof what I just learned.”

As the leadership in Fleet, we mustrealize that we aren’t just a fan clubwith members worldwide. We are alsoa corporation that services over 5,000customers! Think about that for a sec-ond. Let that sink into your mind andpermeate your thoughts. In the nextfew paragraphs, I’m going to presentsome very effective approaches to in-creasing our customer service. Thecompany I’m working for is one of themost successful developers of softwarefor non-profit and charitable organiza-tions in the United States, and I firmlybelieve it is due to their approach tocustomer service.

Let’s begin.

First of all, Customers are every-where. The founder of ScandinavianAirlines once said, “If you’re not serv-ing the customer, your job is to be serv-ing someone who is.” In other words,everyone is someone’s customer.There are a few definitions of the word“customer” in the dictionary. The ob-vious one is “someone who buys.” Asecondary, but much more importantdefinition is, “A person with whomone has dealings.” In other words,there are two types of customers: Ex-ternal and Internal. External custom-ers are the corporation’s source of rev-enue. Internal customers are the staffand vendors of the organization. InFleet we all serve as both External and

Internal customers to each other. The“Joe Member” of Fleet is definitely ourexternal customer. He’s the one thatpays his dues and expects service inreturn. Even though we are the lead-ership of the organization, we also paydues, so we are external customers aswell. However, we are also eachother’s Internal customers. We dealwith each other day in and day out inthe hopes of getting information to runour departments successfully and inturn please our external customers, themembership. Every organization andcompany is 100% dependent on bothExternal and Internal customers. If Ex-ternal are unhappy, say adios to therevenue. If Internal are unhappy, lowmorale and high turnover of officerswill occur. It costs eight times morefor most businesses to make a newcustomer than it does to keep an exist-ing customer. So, if you are ever won-dering, “Who is my customer?” here’san easy way to determine that. Askyourself “Where does my work gowhen I’m finished?” Also, ask your-self, “Who is my work important to?”The answers to these two questionswill help you determine who exactlyyour customer is.

Okay, now we’ve covered the ba-sics of who the customer is. So, whatdo we do when we get a complaint ora problem? Use the well placed, “I’msorry.” An apology in this case is asimple acknowledgement that the cus-tomer/member did not get what he ex-pected. This quick act of empathizingwith their problem puts them at easeand usually makes problem resolutioneasier on both the customer and your-self. Be sincere, empathize, be per-sonal, and be timely in your apology.Too often in our organization, I’veseen leadership snap back an uncaringresponse to a member. Heck, we’veprobably all been guilty of it at leastonce. Someone says, “My CQ wasmissing the front cover when it cametwo weeks late.” Many times our firstresponse is, “Ask for a replacementcopy and real life interferes sometimes

with publication schedules.” In otherwords, go away, you are bothering usmuckety-mucks. Giving a solution isgood. But, we should say, “I’m sorry.Let’s find a way to make sure you getbetter service next time.” Then, eitherforward the message on to the CQ staffto send a replacement copy or nicelyadvise the member on how to do sohimself.

Now, let’s deal with ForbiddenPhrases and Deadly Sins of customerservice. I see this happen ALL the timein STARFLEET. Every administra-tion has been guilty of many of these“sins.” Even our own. Even EC mem-bers. Now, first of all, let’s look at thetop seven “Forbidden Phrases.”

1) I don’t know. 1) I don’t know. This implies thatyou don’t care. Instead, try the phrase,“Let me find out….” This shows youare willing to please the customer andthat you do care about their well-be-ing in Fleet. Don’t give the member adead end.

2) We can’t do that. 2) We can’t do that. Well, yetagain a dead end for the member. Sureyou might not be able to do exactlywhat the member was requesting, buttry saying, “Let me see what we canfigure out,” or “Let me see what I cando to help you.”

3) “You’ll” have to….3) “You’ll” have to…. Now,those words aren’t necessarily bad tosay. But, try to avoid the “YOU” word.This can be discomforting to someonewho isn’t quite sure of what’s goingon and how to solve a problem. In-stead of that, try saying, “Let’s trythis,” or “Let’s do this.” Using “We”and “Us” shows you are assistingthem. Granted, you may say, “Let’stry sending an email to CompOps Helpand inquiring about your membershipstatus.” Then you can walk themthrough the process of how “We”would do that. For numbers 1, 2, and3, you notice that the term “Let’s” isused. This shows the member theyaren’t alone in the organization.

4) I’ll get back to you. 4) I’ll get back to you. Well, talkabout leaving someone hanging.That’s almost another dead end for themember. You need to say somethinglike, “It may take me three or four daysto get you an answer. I’ll let you knowthen.” Give them a time frame andthen stick with it. In fact, over-esti-mate the time needed. Say it will takeyou four days and then get back tothem in two days. Just like Scotty,you’ll be a miracle worker! They willbe impressed with the rapid responseand quick service.

5) No.5) No. Try not to begin with “No”when answering people unless you aresaying “No Problem.” Try to beginwith something positive. This hap-pened to me just recently and I handledit badly at first. If someone ask, “Willyou nominate me for a promotion?”don’t just say “No.” I did and it gotme flamed and really made someoneangry. However, when I approachedhim by saying, “Well, I’m really notfamiliar with your service record rightnow, so why don’t you fill me in onyour accomplishments and time inrank,” I discovered quite a few thingsI was unaware of and the person thensoftened and we have opened up agood dialog now. I’m even consider-ing his request now due to some cir-cumstances I’m now aware of.

6) It’s not my fault.6) It’s not my fault. Okay, manytimes we will get a complaint and itisn’t our fault. But that’s awfully un-caring. When I took over the Acad-emy, I was asked my many people,“Why hasn’t my check cleared?” If Ihad responded with, “It’s not my fault,I’m new here,” I would have mademany people just angry and they wouldhave said, “Boy, she’s a jerk. Thatwhole EC must be a bunch of idiots ifthey are all like her.” Instead, Carolynand Marlene and later myself ex-plained the situation involving thechecks to the Academy and we apolo-gized for the inconvenience to every-one.

Cont on Page 12


STARFLEET ACADAMYCOMMODORE MANDI HERRMAN, COMMANDANT

STARFLEET ACADEMY DEAN’S LISTSTARFLEET ACADEMY DEAN’S LIST January — February 1998 January — February 1998

On behalf of the Deans of the Institutes of Arts, Technology, Leadership, and MilitaryStudies, I’m proud to announce the honor graduates for the 1st two months of 1998. Eachstudent scored a 95% or better on their course work. Congratulations on a job well done!

Institute of TechnologyCollege of Computer History

Edith Padgett Timothy WintersJack Babb

Vulcan Academy of ScienceMariellen Chidiac Mitchell DotsonRuth Green Christopher BrownleeMark Easterbrook Mandy HallemanAngela Hitson Kathy HooverDavid Peifer Steve TurnerMichael Walker

College of MedicineSteve Turner Edith PadgettLarry Jones Sandra Lee Burr

Institute of ArtsSchool of Language Studies -- Steve TurnerCollege of Federation Studies -- Patrick Tucker

Institute of LeadershipFlag Officers School -- Michelle DuboseOfficers Training School

Eliseo Banuchi Jennifer OlingerSteven Gordon Michael S. WalkerSeileach Corleigh Steven G. BynumDamian Barton Dawn BentonMontine Strickland J. Kevin TophamJohn Cook Patricia Smith

Institute of Military StudiesSecurity School

Cindy Stewart Roy SeslerVirginia Anders Wayne SnyderBrian Chappell Mariellen ChidiacHenry Peden Michael WarnerLinda Geiger Keith AbreuAlan Cohen Tim BrownCharles Menter Ross ColeMaud Freifelder William WalkerTracy Newby Aaron HeinerFrisco Sullivan David LynchMarc Harris Martin GingrasCharles Via Don PughRobert Mulvey David AdkinsJohn Russell Angela HitsonRobert Armstrong Rose ArmstrongKathlene Harper James PostWayne Snyder David VegaGerald Perkins

Greetings from the halls of learn-ing! Things are getting even busier inthe Academy and new courses are be-ing added and old schools are beingreopened. The College of Trade &Commerce should have a new direc-tor within the next few weeks and theCadet School will have a new directorin place as well.

Currently, the College of Com-mand Studies is getting ready to openor business. Originally, Matt Copple(R12) and Adam Thompson (R3) wereto serve as Co-directors. However, MrCopple has had to take a leave of ab-sence from Fleet duties and attend toreal life commitments. So, Adam Th-ompson will be the sole director of theschool. He has two very qualified as-sistants helping him with the school.Glenn Smith (R3) and Diana Harper(R5) are both assisting him at this time.Please see the updated Academy ap-plication for further information andthe address for the school.

Also, calling all Warriors!!!Starfleet Academy is pleased to an-nounce the opening of our latestcourse, the Klingon Warrior Academy.Captain Greg Franklin (R1) will be thedirector of this course. The KlingonWarrior Academy is divided into threeseparate areas. The first is the WarriorInitiate which consists of three courses:Klingon History and Culture, KlingonGovernment, and Klingon Weaponry.This is the only Degree available todate. The second degree is the War-rior Apprentice which also has threecourses. The third degree is the Mas-ter Warrior consisting of another threecourses. A final exam may be re-quested with the third degree thatwould allow the student to attempt toenter the Ancient Order of The BloodySword. The questions are from thevarious Trek Series, and Movies, andfrom the encyclopedias. The cost is$1.00, SASE, and 3 loose .32 centstamps per degree. You can reachGreg at 910 Cooks Valley Rd Apt #21,Kingsport, TN 37664 or e-mail:

[email protected] <[email protected]>.It looks to be really fun and excitingcourse. I encourage your participationin learning the ways of a warrior!

Also, there is an updated Academybrochure available for y’all as well.Tom Restivo, Special Assistant, is incharge of distributing these. His ad-dress is 1218 Stillmeadow Place, Apt1D, Frederick, MD 21703-1345. Oryou can reach him in cyberspace [email protected]. As always,please include a large SASE. We havereceived some real positive feedbackin regards to this brochure. It is a greatrecruiting tool as well!

As always, my door is open to themembership. If you have any issuesregarding the Academy, please be sureto pass them my way if need be. Besure to check the Academy websiteoften. It is always “under construc-tion” and should have a new look soonas well. The URL is www.sfi-sfa.com.Once again, my thanks to Tom Restivoand Greg Staylor for updating andmaintaining the site.

The Academy awards should beready to be presented at the IC in Lub-bock over July 4th weekend. Thoseof you on the Dean’s List stand a goodchance for earning such honors asHonor Student of the Year. I can’t waitto see y’all there!

Have a great spring break. Seeyou in 60!


STARFLEET ACADEMY - COLLEGE APPLICATION FORMThe Scholastic Division of STARFLEET: The International Star Trek Fan Association, Inc.

Comm. Mandi Herrmann - Commandant, 9908 Berrywood Drive, Ladson, SC 29456([email protected]) <[email protected]>

RAdm. Carolyn Donner - Vice Commandant, P.O. Box 158, Hammersville, OH 45130([email protected]) <[email protected] >

TYPE or CLEARLY PRINT all information and send application to the program you selected below:

NAME:

ADDRESS:

CITY STATE/PROV: ZIP/POSTAL CODE:

E-MAIL: SCC# :

qOFFICER’S TRAINING SCHOOLOFFICER’S TRAINING SCHOOL(OTS) (OTS) - $2.00, SASE, 2 Loose 32 centStampsAdm. Peg Pellerin, RFD #3, Box 5460,Winslow, ME [email protected] <[email protected]>, orCmdr. Elizabeth Worth, 12 Perrin Ave.,Plumpton, NSW, Australia [email protected](You must pass this course to take OCC.)

qOFFICER’S COMMAND COLLEGEOFFICER’S COMMAND COLLEGE(OCC) (OCC) - $4.00, SASE, 3 Loose 32 centStampsCapt. Jim Cushing, P. O. Box 11584,Memphis, TN [email protected], orFleet Captain Alan Yates, Unit 6/22Queenscliff Road, Queenscliff NSW,Australia 2096 - [email protected](COPY of OTS diploma required whenapplying for this school - Do NOTNOT sendoriginal OTS certificate!)

qFLAG OFFICER SCHOOL (FOS)FLAG OFFICER SCHOOL (FOS)- $5.00 for first course- $2.00 each for the second and thirdcourseOne manual for all 3 coursesComm Helen Pawlowski, PO Box 22225,St. Louis, MO 63116-2225 - no email -or-Fleet Captain Alan Yates, Unit 6/22Queenscliff Road, Queenscliff NSW,Australia 2096 - [email protected](Copy of OCC diploma required when ap-plying for this school - Do NOTNOT sendoriginal OCC certificate!)

qCOLLEGE OF CHAPTER DEVEL-COLLEGE OF CHAPTER DEVEL-OPMENT (COCD)OPMENT (COCD)- LSASE for course listing & pricing (Ten courses — prices vary)Cpt. Michelle A. DuBose, 7302 Corpo-rate Dr. #1906, Houston, TX 77036 [email protected] <[email protected]>

q COLLEGE OF COMMUNICA-COLLEGE OF COMMUNICA-TIONS (COC)TIONS (COC)- $4.00, SASE, 2 Loose 32 cent StampsRAdm Carolyn Donner, PO Box 158,Hammersville, OH [email protected] <[email protected] >

qCOLLEGE of COMPUTER HIS-COLLEGE of COMPUTER HIS-TORY (COCH)TORY (COCH)- Free, SASE, 2 Loose 32 cent Stamps percourse. RAdm Sharon Ann Campbell,P.O. Box 603, Kirkland , WA 98083-0603- [email protected] <[email protected]>

qSCHOOL of ENGINEERING (SOE)SCHOOL of ENGINEERING (SOE)$2.00, SASE, 2 Loose 32 cent Stamps.Capt. Brian Dougherty, 1445Fairmeadows Street, St. Louis, [email protected] <[email protected]>

qKLINGON WARRIOR ACADEMYKLINGON WARRIOR ACADEMY(KWA)(KWA)- $1.00, SASE, 3 Loose 32 cent Stampsper Degree. Capt. Greg Franklin, 910Cooks Valley Road, Apt #21, Kingsport,TN 37664 [email protected] <[email protected]>

qCOLLEGE of FEDERATION STUD-COLLEGE of FEDERATION STUD-IES (COFS)IES (COFS)- $1.00, SASE, 3 Loose 32 cent Stampsper course. Capt. Donna Tucker, 7066Goodner Mtn Rd., Pinson, AL 35126 [email protected] <[email protected]>

qSCHOOL of LANGUAGE STUDIESSCHOOL of LANGUAGE STUDIES(SOLS)(SOLS)- $2.00, SASE, 2 Loose 32 cent Stampsper course. Comm. Sherry Anne Newell,5 NW 40th, Lawton, OK 73505 - no email

qCOLLEGE of MEDICINE (SACOM)COLLEGE of MEDICINE (SACOM)$3.00, 2 Loose 32 cent Stamps per courseCmdr. Kevin West, P.O. Box 1418,Colonial Heights, VA [email protected] <[email protected]>

qCOLLEGE of SURVIVAL STUDIESCOLLEGE of SURVIVAL STUDIES(COSS)(COSS)- $3.00, 2 Loose 32 cent Stamps per courseFCapt. Carol Thompson, P.O. Box 135,Ester, AK 99725 - [email protected]<[email protected]>

qVULCAN ACADEMY of SCIENCEVULCAN ACADEMY of SCIENCE(VAS)(VAS)$2.00, SASE, 2 Loose 32 cent Stamps percourse. VAdm. Marlene Miller, 461 Har-mony Lane, Campbell, OH 44405 [email protected] <[email protected]>

qCOLLEGE of STARSHIP OP-COLLEGE of STARSHIP OP-ERATIONS (COSO)ERATIONS (COSO)$2.00, SASECapt James W. Lee, 214 JamestownDr., Spring Lake, NC [email protected] <[email protected]>

qSECURITY SCHOOL (SFASS)SECURITY SCHOOL (SFASS)$2.00, 3 Loose 32 cent Stamps for eachcourse. FCapt. Gregory Staylor, P.O.Box9796, Chesapeake, VA 23321-9796 [email protected]< [email protected]>

qCOLLEGE of HISTORY (COH)COLLEGE of HISTORY (COH)$2.00, SASE, 2 Loose 32 cent Stamps percourse. Cmdr George K. Clark Jr., 8100Lichen Dr., Citrus Heights, CA 95621no email

q STARFLEET OFFICERS RADIOSTARFLEET OFFICERS RADIO SCHOOL (SORS) SCHOOL (SORS)SASE, 3 Loose 32 cent Stamps per courseCmdr. Jeff Salamon, 3535 East 14th #104,Plano, Tx. [email protected]<[email protected]>

qCADET SCHOOL (CS)CADET SCHOOL (CS)Prices TBDCapt. Ben C. Redding., 2917 HeritageWaySevierville, Tn. [email protected]<[email protected]>

qCOLLEGE OF TRADE AND COM-COLLEGE OF TRADE AND COM-MERCE (COTAC)MERCE (COTAC)Prices TBDCmdr. Tammy Willcox, 5391 MarlfieldDrive, Norfolk, VA 23502 [email protected]<[email protected]>

Send your application directly to the School you wish to attend.All checks or money orders must be made out to "STARFLEET - ACADEMY FUND" -- Do not send cash

STARFLEET VOUCHERS and RED SFA VOUCHERS ACCEPTED


Chapter Summaries “Due to the CQ production schedule, MSR activity

reports will not be appearing this month. Theywill resume with the next issue”.

Since the Chapter Summariesstarted to appear in the communiqueagain, I have been questioned a num-ber of times as to when exactly, arethe events you are reading about tak-ing place, and what does it mean whenthe ship has a “n/r”, and why therewere so many n/r’s in the first issue.

CQ features are due the 1st of ev-ery month, for example, Dec. 1st.MSRs are due the 5th of every month.November MSRs are due the 5th of De-cember for example. What this meansin the end is that for the December duedate I have to use the October and No-vember MSRs. By the time you readthe CQ in January, it has been three orfour months since the events happened.This is important to keep in mind.

A n/r simply means I did not geta copy of the MSR. It does NOTmean that STARFLEET did not re-ceive the report. There are manyreasons I may not have gotten one:a chapter may choose not to partici-pate, a report may have gotten lost,etc. I cannot, obviously, include achapter whose reports I do not re-ceive, no matter the reason. Websitesubmitted MSRs are automatically

CC’ed to me, email can be CC’edto [email protected], and USPSto J.C. Cohen, 108 Ferris Place,Ithaca, NY, 14850. All questionscan be sent to these addresses aswell.

Finally, the reason there were somany n/r’s in the first issue was be-cause the program was just gettingstarted, and information had notspread out to all ships yet. I decided,upon consultation withSTARFLEET Ops and Communica-tions, to go ahead anyway, since theactivity summaries were the mostrequested feature for the communi-que. I did what I thought was bestfor STARFLEET.

I realize many people were sur-prised to see that their ship hand an/r, but rest assured, this was an in-evitable consequence of this projectstarting up, and no one should beconcerned. Certainly, many moreships are sending me their MSRs,and the summaries are going well.I hope you enjoy seeing what yourfellow ships are doing.

Thank you.

SF Customer Service, Cont from Page 9

7) If you had done…. Onceagain that is very negative. Sure,many of the issues we are pre-sented with could be solved easilyby the member if they had thoughteverything through. Instead ofanswering, “If you had read yourmembership handbook, you’dfind…” try just simply answeringthe question and if possible, saysomething like this: “Okay, let’sfind your answer. Now, I’m surethis is in the handbook, so let melook on page 4 here. Oh, yeah,there it is,” and then quote themthe passage. Now, next time, theyknow to look in the handbookAND you didn’t insult them.

Those were the “ForbiddenPhrases,” so what about the“Deadly Sins”? They are very simi-lar to the forbidden phrases, butthey are more often than not re-lated to our attitudes and give themember/customer an impressionabout us and our attitude towardthem.

1) I don’t like you. This is im-plied when we don’t focus on thecustomer or just kind of blow themoff. Tone of voice or tone of emailcould also imply this.

2) I know it all. Don’t inter-rupt someone when chatting or

talking with them. If they have aquestion, don’t cut them off untilthey are done asking it. How manytimes have you been asked, “Doyou think you could…” and thenyou spout of “Yes,” and the rest ofthe question was, “…take out thegarbage?” See, don’t interrupt.

3) You don’t know anything.I can think of many instances whenI’ve seen this happen in Fleet. Be-ing condescending, pointing out anobvious thing and making some-one look stupid to others is verypoor customer service. So what ifthey are asking you who is third incharge of Starfleet? Don’t say, “TheChief of Ops, if you had read yourhandbook.” Belittling isn’t a goodway to keep members happy.

4) Don’t ask me anything else.It is really easy to make someonefeel like this, like they are bother-ing you by doing numbers 1, 2, and3 or by using those forbiddenphrases. Don’t make someone feelless than important just becausethey aren’t in your circle of friendsor in your peer group.

5) I’m right and you’re wrong.This is pretty self-explanatory. Itis not good customer service tostate to someone, “Well, I’m onstaff, that’s why.”

Okay, we’ve gotten those out ofthe way. Next key to quality cus-tomer service is to Listen, Listen,Listen! Did you know that wespeak at about 100-150 words perminute, but we can hear up to 600words per minute? Yet, eventhough we can hear 600 words,studies done have shown we actu-ally only recall 1/3 of all we hear.So, how can we improve our lis-tening skills? First of all, takenotes. If a member calls you or getsyou on IRC, take notes or log theconversation. This way, you won’thave to ask them to repeat them-selves later in the conversation.Secondly, Reflect, that is, repeatback in your own words how youunderstood what they said. Thisreassures the member that you

were listening and they are impor-tant. Then, if you did hear any-thing incorrectly, the member canset you straight. Finally, don’t beafraid to ask questions to under-stand the situation better.

Another important aspect ofcustomer service would be to Mas-ter the Art of Calm. You only serveas good as you feel. How many ofus are guilty of shooting off a sar-castic email due to being stressed.Yeah, I have and I know many ofyou have, too. So, remember tobreathe, relax, organize, laugh, andthink & talk positively. Thatshould get you in a better frame ofmind.

Finally, Go the Extra Mile!Surprise and delight each customeryou come in contact with on a dailybasis. Finding creative ways tomake the customer know you wantto help will make them very happy.Go above and beyond the call. Weneed to treat the each member as ifhe were the most important mem-ber in Fleet. This is the key togrowth in Fleet. This is the key tohappy and content customers.This will be the key to winningelections. We’ve got to get off ourhigh horses, put away our conde-scending tones and attitudes, quitsending out flaming emails, quitplaying the petty political games.If we are to send Fleet into the nextcentury as the very best fan orga-nization out there, we must mas-ter the art of Customer service. Wemust realize that we are all eachother’s customers.

Greatidea!!


Hailing Frequencies Open! As youmay have noticed, once again there havebeen some changes around Communica-tions Central. Due to the overwhelmingimpingement of real life responsibilitieson her Fleet duties, Britt Sloan has steppeddown as Editor of the Communiqué. Ithink we can all understand that home,school, work, and family should be anymember’s first priority — after all, howmany times do we have to be remindedthat this is a fan club, driven by volun-teers? It would be hypocritical for any ofus to say that a volunteer should sacrificetheir real-world concerns forSTARFLEET. All we can ask of any vol-unteer is that they give their best effort,and ask for help if they feel that they’vebeen given (or taken on) more than theycan handle.

Britt inherited an incredible loadwhen she took over from Greg Trotter,with less staff than Greg had, and did herutmost to maintain the Communiqué’shigh standards. I thank her for all her hardwork, and for recognizing when it becametoo much and having the guts to admit it.

Thanks to Greg and Britt, we have astrong printing and distribution infrastruc-ture in place for the Communiqué, and thiswill continue to be used by WendyFillmore, whose Fanzine team will beteaming up with the remainingCommuniqué editor (hoorah for KrisHarah! sorry, I couldn’t pass that up) togive us an even stronger publications staff.

Yes, that’s right — the helm of theCommuniqué has been turned over toWendy Fillmore, who will be Vice Chieffor Publications/Communiqué Editor.Wendy is committed to continuing to pro-vide STARFLEET with qualityCommuniqués, as the current issue dem-onstrates. She can be reached at [email protected], or:

Wendy Fillmore Communiqué Editor72 Dickens RoadNorth Brunswick, NJ 08902-3448USA

The above address may also be usedfor postal submission of articles.

Communications DivisionRADM. GORDON L. GOLDBERG

On the Internet front, the NetServicesstaff continues to update the STARFLEETweb site at http://www.sfi.org, and a mir-ror site is available at http://www.starfleet.broadnet.co.uk for fasteraccess by our European members! TheCommander, STARFLEET’s “firesidechat” on the Internet Relay Chat server atirc.lips.net draws ever-growing crowds onodd-numbered months, alternating withvarious “specialty” forums on the even-numbered months, all moderated byAllyson Dyar.

On an individual front, I have to ad-mit to a screw-up of my own. It seemsthat there have been some problems re-garding last year’s newsletter award re-cipients (which were announced at the1997 International Conference), some ofwhom may not have yet received theirawards/certificates. I tender my extremeapologies, and promise that this will becorrected shortly.

As I announced in the latest Com-mand Status Report (which all ship cap-tains should have received several weeksago), chapters interested in submittingtheir newsletters for the 1998 newsletterawards should mail copies of their bestcalendar year 1997 issues to me, post-marked no later than June 15, 1998, at theaddress below. Please mark clearly on theenvelope that this is a “1998 NewsletterAward Submission.”

On to other matters! As you know,elections for Commander and Vice-Com-mander, STARFLEET, will be held laterthis year. Keep in mind, this article isn’ta campaign message. As Chief of Com-munications, STARFLEET, I am respon-sible for overseeing the upcoming elec-tions, and I want everyone to know whereI stand on the questions of when and howand where and why. It’s barely the middleof May, and I’m already getting hit withquestions and complaints, so let’s get ev-eryone on board with some simple direc-tions and suggestions.

First off — as Allyson Dyar has madeabundantly clear, there shall be no cam-paigning on the STARFLEET InternetMailing List. This has been the rule eversince I was the list administrator back in

the Lerman Administration. There havealready been offers to set up a separate,independent election listserver, as we’vehad in the past, and so we will have oneagain this year. All election- and/or cam-paign-related discussions should be re-stricted to that list, and kept off of thegeneral Fleet list. The administrators ofthe various Regional and Chapter listsmay permit or refuse election-relatedmaterial — that’s their choice, and Istrongly recommend that any potentialcandidates who intend to post to those listsshould contact the individual administra-tors privately beforehand to get permis-sion to post.

Secondly — campaigning is not per-mitted until September 2, 1998. There-fore, we won’t have an elections mailinglist running until just before then. Thiswill give people who are interested in sub-scribing a chance to join before the cam-paigning starts.

Let me make this very clear — DONOT START CAMPAIGNING UNTILSEPTEMBER 2, 1998 UNLESS YOUWANT ME TO COME DOWN ON YOUHARD.

Now, for some pointers on how toavoid being cited for premature campaign-ing (other than consulting your doctor orpharmacist):

Putting up an election-related webpage, or writing election-related articlesfor publication, is skating a very thin lineas far as “campaigning” goes...

If you choose to do so, you shouldavoid making any reference to the currentSTARFLEET Administration, or any pre-sumed “opponents.” Remember, until youget the necessary nominations, and I con-firm them, you aren’t even a candidate foroffice — and neither are “they”. Youshouldn’t talk about your plans for theorganization, or your intended running-mates either. If you really want to play itsafe, what you probably should do is sim-ply announce that you are seeking nomi-nations for Commander, STARFLEET,and that anyone interested in speaking toyou on the subject should contact you pri-vately — I repeat, PRIVATELY. That’s

the key here. Anything you do privatelyis not going to be a “campaigning” viola-tion. Anything you do publicly quitelikely is.

So, how do you go about gettingpeople to nominate you, and putting to-gether a slate of officers, and a platform?

The best way is to start a grassrootseffort. Talk to people individually, getyour friends and crewmates to talk to theirfriends individually on your behalf.

Remember, anything you do on a one-on-one discussion basis is not campaign-ing... but mass-mailings to strangers and/or public postings tend to be consideredcampaigning. Same with putting up post-ers (or web pages), or chatting about yourplans for STARFLEET in public channelson IRC, or in public spaces at conventions,conferences, or meetings. Simply sayingthat you are seeking nominations is notcampaigning — but as soon as you startgetting asked about your qualifications orplans, it’s time to take it private.

Talking about other potential candi-dates in any of the previously mentionedpublic forums is a definite no-no.

If you want to set up a mailing list soyou can communicate with the folks whohave expressed an interest in working withyou on your upcoming campaign, that’sallowed too — but remember, you haveto invite them individually to join the list.Don’t do it publicly. You can make asmany private contacts as you feel like, anddiscuss the upcoming campaign and whatyour plans are or should be for it — butpublic campaigning on or in any gener-ally open forum is off-limits until Sep-tember 2nd.

If you have any comments or ideason how the Communications Division canfurther serve your chapter or the fleet,please feel free to contact me by email [email protected], or by postal mail at 330Haven Avenue, Apartment 3C, New YorkCity, NY 10033-5333 USA.

In service to the fleet,Gordon L. GoldbergChief of Communications, STARFLEET


Howdy, Y’all! We meet again. AndOy!, how things have changed since last Iwrote. There has been a major shake-upin ShOC. We have a new Vice Chief forShOC. In fact, we have two new ones.

Probably most of you already know,Commodore Dan Friesen resigned hisposition as Vice Chief of Shuttle Opera-tions back in April. Dan unexpectedlyresigned, to pursue other goals in Starfleet.We here at ShOC wish him well in hisendeavors.

After a brief search, not one, but TWOnew vice chiefs were chosen. I felt thatwith two vice chiefs, we will be better ableto share the workload, and better serve theshuttles. Also, if one resigns, operationsat ShOC will be able to carry on withoutinterruption. I received quite a few veryqualified applications for the position.Talk about tough choices, wow! I cer-tainly hope that I do NOT have to do thatagain! But, finally, the choices weremade. To those who applied, but were notchosen - PLEASE! I *urge* you to con-tinue to seek a position within the organi-zation. Starfleet needs, and will alwaysneed, people like yourselves to volunteerthemselves, and give back to the organi-zation. On behalf of myself, ShOC, andall of Starfleet, I *THANK YOU* for yourinterest, and applying. Now, on to theintroductions...

Please join me in welcoming toShOC, Fleet Captain Denine Malotte, ofthe USS Nomad, in Region 12, as the newsenior Vice Chief of Shuttle Operations,Starfleet. Denine brings with her a pas-sion for serving Starfleet such as I havenot seen in a LONG time. She also bringswith her a great deal of Starfleet, and reallife experience that will serve Starfleetwell. She also has excellent internet con-nectivity, and direct access to the CompOps Membership Processing Dept., whichwill enable her to help those many shuttlemembers who are having difficulties withtheir memberships.

Denine will be taking over Mr.Friesen’s role of accepting and process-ing all the monthly status reports (MSR’s)from shuttles. Those who report via emailto the [email protected] address need notfear, as your reports will still reachDenine. However, to assist her in sortingincoming emails, we would now ask thatyour MSR’s *ONLY* be sent to the fol-lowing address: [email protected].

ShOC NewsRADM DENNIS GRAY, CHIEF, SHUTTLE OPERATIONS, STARFLEET

Regular email correspondence to Denine,and Vice ShOC business related emails,should still go to the [email protected] ad-dress. Denine can be reached at the fol-lowing:

Denine Malotte528 OttawaLeavenworth, KS 66048(913) 651-TREK (8735)

mail: [email protected] MSR emails:[email protected]

Next up, please join me in welcom-ing Fleet Captain Tom Rutledge, of theUSS Pendragon, right here in Region Five,as my new junior Vice Chief of ShuttleOperations, Starfleet. Tom is a long timeStarfleet member, who comes to us withexcellent qualifications. Tom will be my‘right hand man’ in the days to come. Hewill be taking over a lot of the more mun-dane chores in ShOC, such as respondingto member inquiries for information andmanuals, printing up and mailing off a lotof our correspondence, up to and includ-ing launch packets for new shuttles. Heis also local to me, which is something Ihave come to realize I very much need.He & I will be able to get together, and goover ShOC business, on a regular basis.If you need to get in touch with Tom, hecan be reached at:

Tom Rutledge9805 NE 116 St., Ste. # 7105Kirkland, WA 98034(425) 806-8325

email: [email protected] - please join me in welcoming

Denine and Tom to the Starfleet ShuttleOperations Command!

Onward. In recent months, the fol-lowing chapters have gone on to commis-sion:

The Shuttle Tanagra is now the USSTanagra, NCC-20023, Arcadia Class Ex-ploratory Cruiser. Commodore JesseSmith, commanding.

The Shuttle Sun Tzu is now the USS SunTzu, NCC-5373, Soyuz-Class TacticalFrigate. Captain Sandford Berenberg,commanding.

The Shuttle Ohio is now the USS Ohio,NCC-75007, Sovereign-Class Crusier.Captain Roger Scritchfield, commanding.

The Shuttle Cherokee is now the USSCherokee, NCC-75009, Sovereign-ClassCrusier. Captain Tatia Brewer, command-ing.

The Shuttle Lunar Dawn is now the USSLunar Dawn, NCC-1621, ConstitutionClass Crusier. Captain Debbie Dennis,commanding.

The Shuttle Canaveral is now the USSGalahad, NCC-63542, Akira-ClassBattlecrusier. Captain Brett E. Price, com-manding.

The Shuttle Chautauqua is now the USSChautauqua, NCC-74670, Intrepid Class.Captain Virginia Winnie, commanding.

The Shuttle Relentless is now the USSRelentless, NCC-81001, Qapla’-ClassHeavy Crusier. Captain Wade Olson,commanding.

The Shuttle Hellfire is now the USSHellfire, NCC-74206, Defiant-Class Es-cort. Captain Christopher J. Rossman,commanding.

The Shuttle Reprisal is now the USS Re-prisal, NCC-1896, Sovereign-ClassCrusier. Captain Greg Franklin, com-manding.

The Shuttle Anasazi is now the USSBabylon, NCC-75014, Sovereign-ClassCrusier. Captain Colleen Hadley, com-manding.

The Shuttle Quantum is now the USSQuantum, NCC-1734-E, Intrepid-ClassCrusier. Captain Kevin D. Brower, com-manding.

Now that we’ve cleared all thoseshuttles out of the shuttle bay, we’ve beenable to clean it out, scrub it down, slap ona fresh coat of paint, and generally get itready for the following new shuttles:

Shuttle Spirit Wolf, Region 3. CaptainMichelle DuBose, commanding.

Shuttle Dragon’s Cub, Region 4. Com-mander Dee Horn, commanding.

Shuttle Woomera, Region 11. Com-mander Vanessa Taylor, commanding.

Shuttle Sicitur Adastra, Region 12. Cmdr.Marti Wilson, commanding.

Shuttle Sequoyah, Region 12. Fleet Cap-tain Jeremy Trent, commanding.

Shuttle Reuben James, Region 12. Cmdr.Cindy K. Gatton, commanding.

Shuttle Ian Flemming, Region 15. Cmdr.Garrick Halverson, commanding.Shuttle Carl Sagan, Region 17. Com-mander Alice Roy, commanding.

Sadly, there were a few shuttles lostin the line of duty. May they make theirway through the stars, wherever they are.They are:

Shuttle Lonestar, Region 1.

Shuttle Nathan James, Region 1.

Shuttle Alabama, Region 2.

Shuttle Galveston Bay, Region 3.

Shuttle Vigilant, Region 7.

Shuttle Bengal, Region 12.

The IC will be upon us by the timeyou read this. Hopefully I will get to meetmany more of you there. The IC is *al-ways* one of the major highlights of theyear for me. Heck, I can always use agood vacation, and this year’s IC prom-ises to be a grand one indeed.

We’ve had a turbulent few monthshere at ShOC - the rest of the year thoughis looking pretty good, from where I sit.I’ll have more news, more ramblings, etc.next issue. Until then, as always, you canreach me, if need be at:

Dennis Gray3014 Kromer Ave.Everett, WA 98201-4123(425) 257-3276email: [email protected]

See y’all in two, and keep cool!

As ever,Serving the ‘Shuttles’ of the Fleet.....RAdm Dennis Gray


CHAPTERS COMMISSIONED ORCHAPTERS COMMISSIONED ORRECOMMISSIONED:RECOMMISSIONED:

USS Solar Flare, Region 5, Captain DeannaBlanchard, COUSS Adamant, Region 7, Captain Mary AnnPugliese, COUSS Rogue Phoenix, Region 2, CaptainShaughn O’Connor, COUSS Bean Sidhe, Region 15, Captain E.Jerry Beaulieu, COUSS Broadsword, Region 12, ColonelRandy Bisig, COStation Lewis B. Puller, Region 1, CaptainDavid McCabe, COUSS Cydonia, Region 12, Captain KurtPfeiffer, COUSS Wind Spirit, Region 17, Captain BillSowers, COUSS Valkyrie, Region 12, Captain SallyMoag, COUSS Belgica, Region 21, Captain JurgenPuype, COUSS Phantom, Region 1, Commodore John“Jack” Hopkins, COUSS Lone Wolf, Region 7, Captain Ray H.Shepherd, Jr., COUSS Blackstar, Region 2, Admiral DeborahMaestu, COUSS Providence, Region 1, Captain WarrenPrice, COUSS Crusader, Region 5, Captain JenniferThomas, COUSS Crystal Star, Region 10, Captain DavidBerube, COUSS Bounty, Region 7, Captain StephenBuonocore, COStation Nexus, Region 5, Fleet Captain KurtRoitinger, COUSS Accord, Region 7, Captain MarkAnbinder, COUSS Alliance, Region 12, Captain PhillWright, COUSS Phoenix, Region 12, Captain TamaraCopple, COUSS Winter Solstice, Region 4, CaptainKierin Bushore, COUSS White Star, Region 12, Captain MikeDugas, COUSS Kidd, Region 3, Captain BobDeArmond, COUSS Rodger Young, Region 3, ColonelAdam Thompson, COUSS Bennu, Region 1, Captain BenRedding, CO

CHAPTERS THAT HAVE BEENCHAPTERS THAT HAVE BEENDECOMMISSIONED OR LEFTDECOMMISSIONED OR LEFT STARFLEET: STARFLEET:

USS Crazy Horse, Region 5USS Encounter, Region 2USS Farhion, Region 17

STARFLEET BY THE NUMBERS FOR 1997:RADM TOM MONAGHAN, CHIEF OF OPERATIONS, STARFLEET

USS Freedom, Region 1USS Intrepid, Region 1USS Alexandretta, Region 12USS Maelstrom, Region 12USS Itasca, Region 6USS Edgar D. Mitchell, Region 1USS Avalon, Region 14USS Sekhmet, Region 1USS Confederate, Region 2USS Phoenix, Region 2USS Fearless, Region 3USS Konkordium, Region 15USS N’Dele, Region 11USS Aries, Region 1USS Delta Clipper, Region 12Shadowstar Station, Region 7USS Vanguard, Region 12USS Superior, Region 12USS Daniel Soule, Region 5*USS Ambassador, Region 12*USS Centurion, Region 12USS Savannah, Region 2USS Archangel, Region 12USS Darkstar, Region 1USS Hawking, Region 2USS Toronto, Region 13USS Shaun Christopher, Region 12USS Wolverine, Region 3USS Cape Fear, Region 1USS Jolly Roger, Region 2USS Belgica, Region 21USS Paraclete, Region 12**USS LeConte, Region 1

*NOTE: USS Ambassador & USS Centu-rion merged to form the USS Alliance.**NOTE: USS LeConte recommissioned asUSS Bennu.

NEW CHAPTER COMMANDINGNEW CHAPTER COMMANDINGOFFICERS:OFFICERS:

Captain Jeff Spurgeon, USS Mir, Region 17Captain Gary Ensey, USS Triton, Region 7Capt. Rochelle Eldridge, USS Pendragon,Reg. 5Capt. Deanna Blanchard, USS Solar Flare,Reg. 5Captain Matt Black, USS Thagard, Region 7Capt. Leanna Morgan, USS Rubicon, Reg. 5Capt. Donna Tucker, USS Yamato, Reg. 2Captain Baylus Brooks, USS Jolly Roger(formerly USS Lynx), Region 2Captain Pete Briggs, USS Simonov, Reg.4Capt. Peggy Mackey, USS Constar, Reg. 4Capt. Chris Spink, USS Star Union, Reg. 2Captain Stephen Stott, USS Ronald E.McNair, Region 1Capt. Sam Black, USS Quanah Parker, Rg. 3Capt. Mary Ann Pugliese, USS Adamant,Reg. 7Captain Pat Fryer, USS Freedom, Region 1Capt. Paul Shirley IV, USS Imperial Star,R1

Capt. Earl Patterson, USS Galactica, Reg. 1Capt. Tracy Newby, USS Northern Lights,Reg. 4Capt. Shaughn O’Connor, USS RoguePhoenix, Reg. 2Capt. Phill Wright, USS Ambassador, Rg 12Capt. Patricia R. Davis, USS Arizona, Reg.1Captain Abe Smith, USS Odyssey, Region 2Captain Cheryl Lowe, USS Briza, Region 7Captain Richard Getz, USS Kepler, Reg. 3Capt. E. Jerry Beaulieu, USS Bean Sidhe,Reg. 15Colonel Randy Bisig, USS Broadsword,Region 12Capt. David McCabe, Station Lewis B.Puller, Reg. 1Captain Kurt Pfeiffer, USS Cydonia, Reg.12Capt. Bill Sowers, USS Wind Spirit, Reg. 17Capt. Theressa Batson, USS Starchaser,Reg. 5Fleet Capt. Jon Riddick, USS Khai Tam,Reg. 2Captain Jurgen Puype, USS Belgica, Reg.21Capt. David Goudsward, USS PrevailingWind, Reg. 7Commander Joseph Certeza, USS Tikopai,Reg. 4Commodore John “Jack” Hopkins, USSPhantom, Region 1Capt.Robert Mooney, USS Traveler, Reg.12Capt. David Horner, USS Rutledge, Reg. 1Capt. David Schwanke, USS Constitution,Reg. 5Capt. Jim Cushing, USS Mark Twain, Reg.1Capt. Barbara Lariscy, USS Star League,Reg.1Capt. Cliff Bailey, Jr., USS Gemini Dream,Reg. 1Capt. Bryan Stevens, USS New Horizons,Reg. 7Capt. Ray H. Shepherd, Jr., USS Lone Wolf,Reg. 7AdmDeborah Maestu, USS Blackstar, Reg.2Capt.David Crowell, USS Battlestar, Reg.12Capt. Alice Arnold, USS Onizuka, Region 4Capt. Charles Werner, USS Peacekeeper,Reg.4Capt. Gawain D. Middleton, USS Brissany,Reg. 3Capt. Warren Price, USS Providence, Reg. 1Capt. Douglas R. Foulk, USS Columbus,Reg. 1Capt.Jennifer Thomas, USS Crusader, Reg.5Captain Henry DuBose, USS Ronald E.McNair, Region 1Capt.David Berube, USSCrystalStar, Reg.10Captain Ben Redding, USS Bennu (formerlyUSS LeConte), Region 1Capt. Stephen Buonocore, USS Bounty,Reg. 7Fleet Captain Kurt Roithinger, NexusStation, Region 5Capt. Ken Oziah, USS Stellar Wind, Reg. 12

Capt. Mark Anbinder, USS Accord, Reg. 7Capt. Timothy Fuss, USS Dauntless, Rg. 7Capt. Phill Wright, USS Alliance, Region 12Capt. Andrew Letch, USS Astra, Region 5Capt. Aaron Murphy, USS Braveheart, Rg.3Captain Robert Edwards, USS Kepler, Rg. 3Capt. Kris T. Klufas, USS Thagard, Reg. 7Captain George F. Malone, Jr. USS LoneWolf, Region 7Capt. Tamara Copple, USS Phoenix, Rg 12Rear Admiral Sharon Ann Campbell, USSPendragon, Region 5Capt. Mike Walter, Sr., USS Columbus,Reg. 1Capt. Monika Kirchenmaier, USS Europe,Reg. 9Captain Kierin Bushore, USS WinterSolstice, Region 4Captain Joe Hoolihan, USS Matrix, Reg. 7Capt. Mike Dugas, USS White Star, Reg. 12Captain Bob DeArmond, USS Kidd, Reg. 3Colonel Adam Thompson, USS RodgerYoung, Region 3Colonel Glenn Smith, USS Trouncer,Region 3Captain Ramon Macias, USS NorthernLights, Region 4Capt. Pat Stewart, USS Wind Spirit, Reg. 17Captain Marcia Waples, USS IDIC, Reg. 7Captain Suzanne Davis, USS Orion, Reg. 4

REGIONAL ROUNDUP (REGIONALREGIONAL ROUNDUP (REGIONALREPORTING RECORDS FOR 1997):REPORTING RECORDS FOR 1997):

REGION 01: Admiral Linda Smith, RC 12 reports received (100%)REGION 02: Vice Adm. Killy Hilliard, RC 12 reports received (100%)REGION 03: Rear Adm. Brad Pense, RC 12 reports received (100%)REGION 04: Admiral Kim Lerman, RC 12 reports received (100%)REGION 05: FCapt. Kurt Roithinger, RC 12 reports received (100%)REGION 06: Adm. David Kloempken, RC 8 reports received (67%)REGION 07: Rear Adm. Bob Vosseller, RC 12 reports received (100%)REGION 09: Vice Adm. Beate Gellings, RC Captain Jens Schaefer, RC 12 reports received (100%)REGION 10: Fleet Captain Paul Reid, RC 12 reports received (100%)REGION 11: Admiral Jennifer Yates, RC 12 reports received (100%)REGION 12: Rear Adm. Mike Malotte, RC 11 reports received (92%)REGION 13: FCapt. Lynda Ciaschini, RC 3 reports received (region shut down)

Cont on Page 16


REGION 15:Commodore Joseph Ruttar, RC 12 reports received (100%)REGION 17: Commodore Kiera Russell-Strong, RC 11 reports received (92%)REGION 21: Captain Jurgen Puype, RC 5 reports received (42%)

STARFLEET OPERATIONS REGIONSSTARFLEET OPERATIONS REGIONSOF THE MONTH:OF THE MONTH:

9702: Region Five, Captain Kurt Roithinger,Interim Regional Coordinator9703: Region Fifteen, Commodore JoeRuttar, Regional Coordinator9704: Region Ten, Fleet Captain Paul Reid,Regional Coordinator9705: Region One, Admiral Linda Smith,Regional Coordinator9706: Region Five, Fleet Captain KurtRoithinger, Regional Coordinator9707: Region Four, Vice Admiral KimLerman, Regional Coordinator9708: Region Fifteen, Commodore JosephRuttar, Regional Coordinator9709: Region Seven, Rear Admiral BobVosseller, Regional Coordinator9710: Region Three, Rear Admiral BradPense, Regional Coordinator9711: Region Two, Vice AdmiralKelly Hilliard, Regional Coordinator9712: Region Eleven, AdmiralJennifer Yates, Regional Coordinator

STARFLEET OPERATIONS REGIONSSTARFLEET OPERATIONS REGIONSOF THE YEAR (1997):OF THE YEAR (1997):

Region Five, Commodore Kurt Roithinger,Regional CoordinatorandRegion Fifteen, Commodore Joseph Ruttar,Regional Coordinator

Starfleet By The

Numbers

Cont from Page 15Salutations from the folks of Region 12!

The month of April had a special distinctionfor those of us in the Twelfth Fleet as we cel-ebrated our 10th Annual Region 12 Summit.This year’s Summit, held in St. Louis, Mis-souri, was dubbed “The Summit on the Edgeof Forever” leaving the theme possibilitieswide open for any and all who attended. Thelatest count available to this editor was thatover 160 people attended two and a half daysof fun, fandom and fraternization.

The event kicked off Friday night withthe registration of most attendee’s, a punchand cake reception and a general, “Oh myGawd! I haven’t seen you in sooooo long!”

Saturday marked the Region 12 AwardsCeremony- with a live “Carson-style” bandaccompanying the intros, the roll-call of shipsand the commissioning of several chapters.Saturday morning quickly rolled into Satur-day afternoon with a full line-up of panels toparticipate in including fencing, basic signlanguage, publications, recruiting, and theSTARFLEET Marines. The Region 12 Auc-tion took place just before supper, raisingmoney for the Region and assorted chaptercharities from goods donated by the chapters.

As the afternoon wound down intoevening, the attendees returned to their roomsto change into the various costumes for thenight, and a wide and varied assortment it wasthat reappeared! “Seven of Nine” was there,along with an Orion slave girl and an entireband of purple-clad “Nomads” (hmmmm… Ibelieve they actually exited from the R12 Flag-ship, the USS NOMAD!) Topping the list wasthe Summit Coordinator, Kurt Pfeiffer, trussedup like a Christmas turkey in his Region 12Asylum straight jacket; it appears that coordi-nating a Summit can be dangerous to yourmental health!

The rest of Saturday evening and into thewee hours of Sunday morning has been cap-tured on film and stored in a secure placeknown only to a few. We’ll be pulling thesepictures out at next year’s Summit Auction.It’s amazing how much people will pay tokeep certain photos out of circulation!

Sunday morning wrapped up the festivi-ties as the folks packed up, said their good-byes and headed for home. Thanks to all whowere able to make it, we hope to see you allagain- and then some- next year!

The following awards and commenda-tions were issued at the Region 12 Summit.Congratulations to all!!

Region 12 AwardsRegion 12 Awards

Citation of Commendation:Citation of Commendation:Tim Keltner

Iron Star:Iron Star:Brian BurkeBrenda CarterBeth ChrispAnn FreemanBrian GatesNorm HackettCyndi SiscoJoyce WilliamsSally WilliamsWanda Williams

Silver Pillar:Silver Pillar:Ken Oziah

Legion of Merit:Legion of Merit:Bea HartSuzy MooneyDon Pugh

Golden Pillar:Golden Pillar:Rusty BurdetteTroy CashKris HarahWade HooverMichelle JohnsonCarl JohnsonDenine MalotteKurt PfeifferKate PfoutzSharon SrockDonna Stewart

Crystal Star:Crystal Star:Randy BisigMatt Kelley

Purple Heart:Purple Heart:Norman Huff

Humanitarian Unit Citations:Humanitarian Unit Citations:USS AmbassadorUSS Antonio Maria ValsalvaUSS BattlestarUSS BradburyUSS CenturionShuttle CiceroUSS CydoniaUSS DiscoveryUSS EmpressUSS HexumUSS HorizonUSS Jeannette MaddoxUSS Krazny OktyabrUSS Morning StarShuttle MustangUSS MystiqueUSS NightshadeUSS OklahomaUSS OrionUSS QuantumUSS Stargazer

Region 12 Holds TenthRegion 12 Holds Tenth

Annual SummitAnnual SummitKris Harah

USS SunflowerUSS TravelerUSS UmiakUSS White StarUSS Ursus

Alicia Boyd - Certificate of Apprecia- Certificate of Apprecia-tion - 1996 Region 12 Summittion - 1996 Region 12 Summit

1998 Region 12 Space Camp Scholar-1998 Region 12 Space Camp Scholar-ship winner:ship winner:

The determining factor was the essay sub-mitted by each candidate. Each essay is givena blind reading, which is to say that all essayswere read and the staff did not know who thewriter was or where the writer was from. Allvotes were decided by essay content. AlexEstelmann has won the 2nd annual award andwill be attending Space Camp in Hutchinson,Kansas this summer.

Annual Awards:Annual Awards:

Newsletter of the Year Newsletter of the Year - Kris Harah andthe Shuttle Atlas newsletter, “The Legend, “The Legend”This is the first time that a shuttle has wonthis award.

Best Single Newsletter Best Single Newsletter - Molly Reiberand the USS Marko Ramius newsletter,

“The Neutral ZoneThe Neutral Zone”

Outstanding Youth Article Outstanding Youth Article - AceButrum, in the USS Traveler’ newsletter,“Traveler’s LogTraveler’s Log”

Shuttle of the year Nominees:Shuttle of the year Nominees:Shuttle Atlas (Winner)Shuttle CeltShuttle Hellfire

Ship of the year nominees:Ship of the year nominees:USS CydoniaUSS OrionUSS Traveler (Winner)

Youth of the year nominees:Youth of the year nominees:Mysha Allen (Winner)Christen McClintockBrian Young

Officer of the year nominees:Officer of the year nominees:Michelle Johnson (Winner)Rachel PfeifferBrad Wilders

Member of the year nominees:Member of the year nominees:Kris HarahSteve Strasser (Winner)Brad Wilders


On the weekend of April 17-19, resistancewas futile as the Borg took over the RegionOne Summit. On Friday night, registrationbegan and models began to accumulate ontables in the dealer¹s room to await judging thenext day. The events on Friday evening werelimited to an informal marine muster and aKing of the Hill Battletech game. Membersof summit security were on duty until the reg-istration table closed around 11:00 p.m.

Saturday began with a captains call andgeneral sessions, where we were saddened tohear of Admiral Linda Smith¹s resignation asRegion One RC. However, the mood pickedup with a variety of meetings beginning at 1:00and ending at 5:00. These meetings dealt withmany departments within STARFLEET, in-cluding Communications, Operations, Medi-cal, and the Marines. There were also someunique seminars such as Bernie¹s self defenseseminar, and his meeting where STARFLEETmembers gathered to discuss strategies andmaterials to use in building a successfulWebsite. Everyone seemed to enjoy the af-ternoon.

A delightful banquet and auction tookplace Saturday night. Following the auction,entertainment was provided in the form of theBennu¹sBennu¹s belly dancing ladies, a martial artsdemonstration, and a Klingon ritual battle. Adance followed, with music from a live DJ.There was even a Borg piñata to break open!The celebration lasted until the wee hours ofthe morning, everyone had a blast.

Sunday morning came too early for manypeople, with closing ceremonies and awardsbeginning at 9:00 a.m. The Captain’s Questfollowed closing ceremonies, with this year’scompetition being a “Duck” egg hunt. Due tothe rainy weather, the egg hunt had to be heldinside. The cadets hid eggs in four rooms ofthe convention center. The captains looked foreggs, and the executive officers brought theeggs (one at a time) to the scorekeepers. Eachegg had a point value inside, ranging from 50points to 5. The shuttle TereshkovaTereshkova won, withCaptain Robin Pillow and his XO¹s stand-in,Erin Newby, gathering eggs that totaled 630points. The Tri-starTri-star team of Bernie and SusanFritts came in second with 360 points. Theafternoon¹s events ended with the Tug of Warcompetition. The newly commissioned shipUSS ReprisalUSS Reprisal won (they were also the cur-rent champs from last year). All in all, every-one enjoyed the weekend and I look forwardto summit 99.

Region OneRegion One

SummitSummitBen C. Redding Submitted by Chuck FreasSubmitted by Chuck Freas

On May 19th, game-industry leader Wizards of the Coast, Inc. announcedan agreement with Viacom Consumer Products, the licensing division of Para-mount Pictures, for the premiere issue of the relaunching of AMAZING Sto-ries, the world’s oldest science fiction magazine, featuring cover art and origi-nal short stories from the legendary Star Trek: The Next Generation.

The cover of July’s premiere issue will feature the USS Enterprise-D.The art was created by Hugo-winning artist Bob Eggleton. In addition, twoTNG short stories will be featured: “Last Words,” by New York Times best-selling novelist A.C. Crispin, and “On the Scent of Trouble,” by veteran StarTrek author John Betancourt.

“The relaunch of AMAZING Stories has been highly anticipated,” saidWendy Noritake, periodicals publisher at Wizards of the Coast. “We feel theinclusion of Star Trek: The Next Generation stories and cover art will allowus to reach a wider audience. The science fiction short story has a long historyand we are proud to continue and nurture this tradition.”

Other world-class, award-winning authors contributing to the first issueinclude Hugo award winner Ben Bova, current Hugo and Nebula awardsnominee James Alan Gardner, and former Nebula award nominee Neal BarrettJr. Science fiction fans will be the first to preview the “Gooses” excerpt fromtwo-time Hugo and Nebula awards winner Orson Scott Card’s novel“Heartfire,” and to read unique commentary from Bruce Sterling, author ofthe Hugo-winning short story “Bicycle Repairman.”

The premiere issue will also cover many fascinating facets ofAMAZING’s 72-year history along with reviews of science fiction books,films and electronic games. AMAZING Stories will be available at mostmass-market retail outlets as well as most book, hobby, game and sciencefiction specialty stores. The magazine will be distributed in a four-color, 8-inch by 10 7/8-inch magazine format at a suggested retail price of $4.99.

Amazing Stories was founded in 1926 by Hugo Gernsback, widely ac-knowledged as the father of science fiction, and was the first publication solelydedicated to the science fiction genre. For more information on Wizards ofthe Coast, visit the company’s website at www.wizards.com or contact Wiz-ards of the Coast’s Steven Kam at (425) 204-7695.

The Next Generation Voyages Into AmazingStories when the World’s Oldest Science Fic-

tion Magazine Relaunches in July,’98

AnotherUniverse.comCyberstore Features

TV, Movie, Comic Book& Toy Real-Time News

Forwarded by Chuck FreasForwarded by Chuck Freas

MANASSAAS, Va., May 27 —

Aim your browser toAnotherUniverse.com, the ultimatepop culture center for netizens. Here,in a one-of-a-kind site that is both aweekly Webzine and a jam-packedcyberstore, you’ll find anencyclopedia’s worth of informationon your favorite celebrities, moviesand TV shows, plus the broadest se-lection of entertainment collectiblesthis side of Disney’s warehouses.

Say you’re a Star Trek fan. Onany given week, you may discover aninterview with a major character orwriter, a review of a new memoir byWalter “Chekov” Koenig, an evalua-tion of a new card game based on theseries, or a tongue-in-cheek piece onwhat one writer would do if he wereCaptain Picard (“I will forbid membersof my crew from wearing Spandex”).Click on a link, and you’ll find your-self looking at limited-edition StarTrek action figures, a United Federa-tion shot glass, Captain Pike’s laserpistol, and related books, comics andstatues — all available for orderingonline. Back articles are archived onthe site, so you can track down an epi-sode or an interview you missed at anytime.

AnotherUniverse.com is such apopular site that it receives nearly750,000 visits and 2.5 million pageviews per month. So beam yourselfup, Scotty: a whole new galaxy of en-tertainment awaits.

SOURCE AnotherUniverse.com


Talaxian Trade Show

FOR SALEHandmade fuzzy stuffed tribbles $13, hand-made wooden phasers that fire rubber bands$25, USS Mir logo cups $4. Make check ormoney order payable to Nancy Lynch, 1737Avenida de Quintas, Las Cruces, NM 88005or contact [email protected].

George Takei’s “To The Stars”, autographed$20, unsigned $15, (s/h $3); proceeds to helpwith USS MIRAMAR’s abused childrenproject. Inquires to: 8686 Jade Coast Dr, SanDiego, CA 92126.

STARFLEET watches: gold trim with a shockand water resistant quartz assembly. The watchface is the STARFLEET logo in blue andwhite. Leather-like adjustable band. Cost: $30(includes P&H). Send check or money orderto: USS Stargazer, PO Box 411793, KansasCity, MO 64141.

Ever ask one of your officers about a late re-port and get “Well, I’ll get around to it.” ?Well, now you can provide them with one!Cascade Station is now producing the “Offi-cial” STARFLEET Round Tuit. Only $2 plusS/H gets you one of these beauties! You canalso order one with your regional logo on themfor $1 more! Chapter rounds are dealt with ona case by case basis. For more information orto order, send check or money order payableto Ed Nowlin to Cascade Station, Attn: RoundTuit 2651 Kenco Ave. Redding, CA 96002-1410 or send email to:capt_ed@ earthlink.net.Allow up to 4 weeks for delivery.

White mesh knit polo shirts with embroideredSTARFLEET logo on left breast. Cool andcomfortable. S-M-L-XL-2XL $23 plus $3s&h. Checks payable to STARFLEET-Region2 at 110 Napier Ave., Warner Robbins, GA31093.

USS BRIZA patches for your collection.Measures approx. 4.5" high x 2.5" wide. Col-ors are green, white, black and gold. Send acheck or money order for $5 to: USS BRIZA,PO. Box 2794, Cinnaminson, NJ 08077.

Embarrassed by unsightly, not authentic beltclips on your TNG phaser and tricorder? Pat-terns now available with detailed instructionsfor making attractive leather holsters. Send$3.00 for one (indicate phaser or tricorder),or $6.00 for both to Kathy Warren, 1183Lawrence Rd., Murfreesboro, TN 37128.

Hallmark Christmas ornaments, 1992, mintcondition in original boxes, $35 each plus post-age. Shuttlecraft Galileo with Spock’s voice!Captain Pete Mohney, USS Hephaestus NCC-2004, 1105 Oak Creek Trail, Birmingham AL35215, or call (205) 680-5723.email: [email protected].

FOR SALEFor Sale: Star Trek Collectibles includingHallmark Ornaments (Enterprise NCC-1701in original box - $400) Must sacrifice all. Forlist send $1.00 and SASE to CAS, PO Box93, West Point, PA 19486.

Complete set of nine (9) Star Trek: TOS Com-memorative Plates, Hamilton Collection, is-sued and bought 1984-86, artist Susie Morton,all with original boxes and inside flyer papers.Descriptions with plate ID #’s available withSASE. Total new price $294.92. Will takebest offer. Write Larry W. Jones, 23 NW 57thStreet, Lawton, OK 73505-5809.

Over 500 film clip cells: from 1966-1969ST:TOS mounted in slide casings. LincolnEnterprise sold these in the 1970s (all mountedin slides!) Inquiries call Kirk (314)949-2976.

USS Stellar Wind NCC-1501A is making wayfor the new NCC-40513. All of the NCC-1501A publications are available for postage:back issues, membership and writers guides.SASE Allyson Dyar, PO Box 941, KirklandWA, 98083-0941 e-mail: [email protected].

The Anvil is the 40-page monthly ‘zine of theUSS Hephaestus, Region 2. We exchange withother chapters, and subscriptions are availablefor $10 per year (12 issues). For a sampleissue, send 2 stamps. Captain Pete Mohney,USS Hephaestus NCC-2004, 1105 Oak CreekTrail, Birmingham AL 35215.

Show pride for Ship & Fleet. Region logo asa comm. badge, with your ships name. Re-gions Available: 2,3,4,6,7,12. $20 (s&h incl)Others coming shortly. Get yours today.Contact Lt. Mark Andrews:[email protected] orP.O.Box 632, Kingsburg, CA 93631

Sci-Fi Spotlight. Star Trek, Babylon 5, Dr.Who, and more! Sci-Fi Spotlight (formerlySpace-Time Continuum) newsletter for visualmedia fans. Great behind-the-scenes tidbits,celebrities, appearances, letters! Sample copy$2 US; $3 foreign. Send to: Bjo Trimble, POBox 6858, Kingswood, TX 77325-6858.

Autographed TNG Inaugural Edition card setin original Skybox logo binder. All major cast,plus other cast and crew signed, plus languageset, plus holograms including goldEnterprise.18 autographs total. $450 shipped. Call Peg510-236-5951 for details.

Large collection of Robert Summers limited-edition art prints. Mostly Western and Indianthemes, some artist’s proofs. Also, a completeConnelly Collection of ten very limited edi-tion art prints by different noted western art-ists. Sold as a collection. Contact Chuck Freasat PO Box. 8942, Amarillo, TX, 79114-8942.

FOR SALELooking to sell my collection of ST charac-ters, tired of staring at them on my wall. (Imag-ine that!) Still in original packages. Haveaprox. 60! For details, write: Cpt. Ken Oziah,605 S. Harrison # 2, Olathe, KS 66061 or e-mail: [email protected]

MEMBERS WANTEDUSS AURORA VULCANUS (correspon-dence chapter) is looking for members, wholike to write, draw, and role play. Join one ofthe most creative starships in the Fleet. Con-tact: Michelle Fanelli P.O. Box 591874 Hous-ton, TX 77259 - 1874 or [email protected]

SAN DIEGO AREA FANS, regular meetingship USS MIRAMAR looking for active mem-bers to join in Trek fun and Community Ser-vice. Help us grow and launch shuttles. Fordetails, call Gaye Holder at (619) 566-6320or email [email protected].

Are you a weary ‘fleeter? Too many irons inthe fire? Looking to lighten your load? Thenjoin a correspondence chapter! The USS Stel-lar Wind NCC-40513 is a correspondencechapter in search of members. For more info:Cpt. Ken Oziah, 605 S. Harrison #2, Olathe,KS 66061 e-mail:[email protected].

Space Station Nexus is an internet-only, duesfree chapter. Our primary focus is All ThingsInternet and our own Fiction. We are especiallylooking for anyone interested in Administra-tive positions. Query Fleet Captain KurtRoithinger [email protected] for more info.

Attention unassigned STARFLEET membersin NW Louisiana! The Shuttle Roger Youngis looking for recruits. For more informationcontact: (LTC) Adam R. Thompson, 340 Col-lege St., Apt.4, Shreveport, LA 71104, phone:(318)227-0053, or email: [email protected].

Members wanted to help form a new chapterin the Colville WA area. If interested contact:Burt Mader, 1331 E. Elep, Colville, WA 99114or e-mail at: [email protected].

United Starfleet Command: Ships leaving forexploration of space. Join the Fun. For moreInformation send a LSASE to: USC PO. Box5864 Asheville, NC 28813-5864.

Honor above all else! The RSE/ Romulan StarEmpire seeks those loyal to the Empire foradventure and battle. For details, send SASEto RSEINC., PO Box 3508, Dayton, OH45401 or email to: [email protected].

Romulan International Chapter IRC Kavarneeds Terrans, Vulcans, and Klingons. Con-tact (Sub-Commander) Jason Taylor, 5225Canyon View Drive, Sparks, NV 89436, orhail him at (703) 626-7334. You must join theR.I.E., and you must enclose LSASE.

MISC

Add spice to your ship with a custom designedweb page. Catered to your needs. Special ratesfor STARFLEET Members. Hosting servicesavailable. Visit http://www. usstristar.com. ForStarlight Web Creations (423) 531-4848, orgo to http://www.starlightweb.com.

MEMBERS WANTED

Attention Star Trek Fans seeking members tojoin the Starship Constitution There are ampleopportunities for advancement. Contact: (Cpt.)Gary E. Schwanke 105 SE Lake Street, Al-bany, 97321 or E-Mail: [email protected].

UNASSIGNED CORRESPONDENCESTARFLEET MEMBERS: The StarshipGemini Dream awaits you! While primarilyan online chapter, a few stamps will keep youup with our newsletter. Contact AdrienneParadis, 2147 W. Romneya Dr. Anaheim, CA92801-1639 e-mail: [email protected] :Homepage: http://members.aol.com/akaxo/USSGeminiDream/Onboard.html.

Come aboard the USS IDIC, NCC-71811. Weare a regular meeting chapter serving Metro-politan Washington, DC. Activities include anewsletter and social events. Contact:[email protected], or write USS IDIC, PO Box22578, Alexandria, VA 22304.

USS JURASSIC - correspondence ship —looking for new members. We have a news-letter, are active via internet, and many otherprojects. For more information send SASEto: PO Box 158, Hamersville, OH 45130, ore-mail [email protected]@ galaxy.weyr.org.

Donner’s Country Crafts can meet your em-broidery needs. Considering putting your logoor ship name on t-shirts? We can do that. Moreinformation (send SASE): PO Box 158,Hamersville, OH 45130, e-mail:[email protected], or visit ourwebsite at http://home.att.net/~donner.crafts.

-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-DONNER’S COUNTRY CRAFTS

Custom Embroidery and Specialty Woodworking505 E. Main St., P. O. Box 158

Hamersville, OH 45130http://home.att.net/~donner.crafts

-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-

STARFLEET — The International Star TrekFan Association; RADM Carolyn Donner,R/1 VRC - RDC Program, and SFA — ViceCommandant SFA — College of Communi-cations, Director USS JURASSIC —STARFLEET’S 1996 SHIP OF THE YEAR— Region One’s 1997 Ship of the YearYou can order SFA Patches ($4.50 each), orembroidered shirts, etc. with SFA logos andR/1 logos on them (ask about prices) fromDonner’s Country Crafts (above).

Number 86 • Apr/ May, 1998 • Communiqué •

MISCFund raising? Need extra money? Send e-mailto [email protected] or write to me at TomRutledge 11889 98 Ave. NE, Kirkland, WA98034 and I’ll send you details on how youcan generate recurring funds every month witha little effort on your part.

R/1 Engineers! If you have not contacted yourRDC in awhile, there is a growing amount ofactivity in the EROR/1a project. Wanna getinvolved? Contact Gary Donner [email protected], or SASE to PO Box 158,Hamersville, OH 45130.

RDC PROGRAM ... If you would like to knowmore about the R1 RDC Program visit ourwebsite at www.geocities.com/Area51/Shire/1156 or rdc.regionone.com.

Are you a Ham Operator? USS JURASSIChas two aboard at the moment who would liketo communicate with other Trekking Hams andperhaps get a net started. For more informa-tion contact: [email protected] or visitwebpage: www.qsl.net/wb8nll.

PEN PALSSeeking companionship, SWF, 17-25 in D/FWarea who loves all sci-fi, especially Star Trek,Star Wars , Dr. Who, and B5. I am a SWM,21, a STARFLEET officer on the USSComanche. If interested, contact: (Ensign)Russell Jackson, 1624 Pelican Court, Azle, TX76020-4785.

ISO: SWF, 19-37, that loves ST, for compan-ionship. I am SWM, 35, STARFLEET officerand love ALL ST. If interested, contact:(Capt.) Larry D. French, Sr., 1220 VermontAvenue, White Oak, PA 15131-1630.

The Space Station Freedom III Communica-tions Dept. offers a pen pal matching programfor all continental USA residents. Obtain anannual membership by mailing a $2.00 moneyorder to: Curtis J. Stenovich, 1647 RutlandDrive #136, Austin TX 78758-6048.

WANTEDWanting to Buy: Original tribble used in theST:TOS episode “Trouble With Tribbles”.Must be authenticated. Contact MariellenChidiac, [email protected] or write toPO Box 23215, Dubai, United Arab Emirates.

CONVENTIONSJumpgate Jax, June 12-14, 1998, RadissonRiverwalk Hotel and Conference Center, Jack-sonville, FL. Guests: Jack McDevitt, PeggyRanson. Write: Jumpgate Jax, PO Box 1662,Yulee, FL 32041-1662.http://members.aol.com/jumpg8jax;email jumpg8jax@aol .com.

DragonCon, September 3-6, 1998, Atlanta’sInforum Convention Center and Hyatt RegencyHotel, Atlanta, GA. Guests TBA. Four daymemberships $40 through March 15, $50through May 15, and $60 at the door. WriteDragonCon ’98, PO Box 47696, Atlanta GA30362-0696, http://www.dragoncon.org, call24 hour info line at (770) 623-6321. Ticketsavailable through Ticketmaster with Visa, MCor Amex at (404) 249-6400.

ANNOUNCEMENTSATTENTION: If you have been promoted toCaptain or above and have not received a pro-motion certificate, please email your name,SCC#, and the date that you received it to thepromotions coordinator Michael Malotte:[email protected].

The Security School has reopened with all newcourses and exams. Currently, the Basic andConvention Security Officer’s Courses areavailable. Other courses are being developedand will be announced when complete. SeeAcademy application for costs and mailinginfo.

FREE ADS TO STARFLEET MEMBERS.80 word maximum on any classified ad. First40 words are free to STARFLEET members.There is a 25 cent per word charge for eachadditional word. Phone Numbers and emailaddress count as one word each. Please in-clude your SCC# and phone number where youcan be reached when submitting an ad. Maxi-mum of two (2) ads per issue. Classified ratefor Non-STARFLEET members is $1 perword. Make check or money order payable toSTARFLEET and send to: CommuniquéClassifieds, 72 Dickens Rd., North Brunswick,NJ 08902. Ads for STARFLEET membersthat are 40 words or less may be submittedelectronically to [email protected], Subject Line:CQ AD.

IF YOUR ADD APPEARS NOW, PLEASESEND NOTICE TO THE ADDRESSABOVE (FCAPT. WENDY FILLMORE)OR EMAIL TO [email protected] TO WHETHER OR NOT YOUR ADDSHOULD APPEAR IN THE NEXT CQ.THANK YOU!!

Over three years ago, then Region4 Central (now known as Alpha Sec-tor) Commander, Dan Haven, andChris Camper decided to look intodoing a fund-raiser for a local charity.Don and Chris considered several dif-ferent charities but of all the charities,the Tulare County Special Olympicswas the only one totally staffed by vol-unteers. Don and Chris spoke to LesMasconi, Director of the TulareCounty Special Olympics. Les toldDon and Chris that the Kiwanis’ clubshad been doing a bowl-a-thon for themfor the last 6 years. After speaking withthe Kiwanis, it was agreed that the1996 Bowl-a-Thon for Special Olym-pics would be a joint effort betweenStarfleet Region 4, Central, andKiwanis, Division 18.

In previous years, the Kiwanis hadraised around $800 for the TulareCounty Special Olympics. The firstjoint venture with Region 4 Centralwas a resounding success; over $5000was raised!

February 14, 1998 represented thethird year that STARFLEET Interna-tional, Region 4 Alpha Sector workedwith the Kiwanis International, Divi-sion 18, to host the bowl-a-thon. Thisyears event far exceeded our wildestexpectations. Over $6000 was raised,bringing the three year total to over$14,400. With the money raised in1998, the Tulare County SpecialOlympians will be able to participatein the California State Games and inthe Fall Classic this winter.

During the bowl-a-thon, a rafflewas held. There were so many raffleitems donated, we had a drawing ev-

ery ten or fifteen minutes with 2-3prizes being handed out at a time.Among the prizes were a portable CDplayer and a 13” color TV.

In addition to the bowl-a-thon, asin previous years, there was an awardsdinner to honor those outstanding in-dividuals who helped make the bowl-a-thon such a great success and, tohand out the trophy to the winningteam. The winning team score was notonly based on their bowling ability butalso on the amount of money raisedby the team. This year, once again, theDon Haven Memorial Trophy (re-named this year in honor of Don) wentto the Coalinga Kawais- they raisedover $1400 in 1998.

Special recognition must go out toChris and Tracy Camper, Don and PamErvin of Kiwanis, Division 18, and tothe Lt. Governor of the Kiwanis, StanSanchez and his wife Tami. Withoutthese people, none of this would bepossible. Not only did they organizethe Bowl-a-thon, they also gatheredprize donations and arranged for theawards dinner.

What makes this years events veryspecial is what was missing. We lostDon Haven in January. The bulk of theresponsibility fell on the shoulders ofChris Camper. Don and Chris werevery close and the loss of Don made itvery hard for Chris to continue to workon this project, but Chris did. He wenton to make this the most successfulbowl-a-thon ever. Hats off to ChrisCamper, the Kiwanis - Division 18,and Region 4 - Alpha Sector. We lookforward to another great Bowl-a-thonnext year.

Region 4 Alpha Sector

Bowl-a-thonLt. Chris KillianU.S.S. Peacekeeper, Region 4


In the first article, I explained thatyour primary step in getting new mem-bers was defining what those newmembers are joining. Giving your cluba focus lets you know exactly whattype of person you are after. In thisarticle, I want to discuss the most com-mon ways to get the word out aboutwho you are and what you do.

Web PagesWeb Pages. It seems that just abouteveryone is on-line, has e-mail, and,for the most part, has a web presence.Putting up a web page is a cheap andeasy way to advertise your club. How-ever, most of you probably do not takethe extra steps to ensure that your webpages can help bring in new members.Most of you with web pages have linksto other clubs and to your regional andinternational level counterparts. Butthese people are already inSTARFLEET; the odds of them want-ing to join your club are minimal.

Register your page with the popu-lar search engines and ensure to useStar Trek, STARFLEET, your clubname, and your city as key words Mostcities have Chamber of Commerce andnewspaper web pages that place linksto local organizations; ensure yourpage is listed on these local sites. Youmay also find web pages for local busi-nesses and other social clubs willingto place a link to your page if you willplace one to theirs. Place informationon your page advertising when andwhere you meet and a number to callfor more information (a number youdo not mind being public, perhaps al-ways answered by a machine). Have asection of your page dedicated to re-ports of what you have done recentlyand some events of interest coming up(you focused your club, let them knowwhat that focus is).

Business CardsBusiness Cards. Here is another veryinexpensive method to advertise yourclub. While some people prefer cardsfor all of the key members containingpersonal information, I think a betterapproach is a generic card that every-one in the club can use. You do not

Marketing 101: Effective Advertisingby COL Glenn Smithby COL Glenn Smith

have to be a CO or XO to bring in anew member.

Make the cards attractive but use-ful. I see a lot of pretty cards that donot really tell me anything about whatis being advertised. Make sure someaspect of your focus gets space on thecard. Another trick, use both sides ofthe card; this will only add a marginalcharge if the cards are professionallyprinted and just mean another passthrough the printer if you do themyourself. Of course, when and whereyou meet is the most important infor-mation you can have here.

FlyersFlyers. Make them as eye-catching aspossible. Make them easy to under-stand. Make them topical. Most clubsmake a generic flyer, slap it up on ev-ery spot allowed, and then think noth-ing more about them. Flyers just willnot work well for you this way be-cause, after a couple of weeks, eventhe most eye-catching design is com-monplace and ignored.

Make a new flyer every time youhave some project or event of note.Change the design for each flyer; if youkeep the same design and just changeone section of words for each event,nobody will even notice you havechanged the flyer at all. This keepsyour image fresh and up to date. It alsomeans your flyers will get noticedmore often because the casual observerwill gravitate towards the newer items.Finally, by advertising specific events,you are getting that focus you workedso hard to achieve out before the pub-lic.

Newspapers, TV, and RadioNewspapers, TV, and Radio. Most ofyour radio and TV stations and yournewspapers have some forum for plac-ing notices about clubs. However, donot let this form of advertising stopthere. Take the time to develop a rela-tionship with people at the papers andstations so that when your club has anupcoming event or project, you can getextra plugs. All of these mediums workby repetition; the more times people

here about all of the wonderful thingsyou are doing, the more likely they willwant to be involved.

NewslettersNewsletters. I think I can safely statethat all of the STARFLEET clubs printnewsletters. You use them to keepmembers informed of local, regional,and international business, the latestfan news, and to provide a little enter-tainment. Another popular trend isexchanging newsletters with otherclubs. However, how many of you useyour newsletter to get more members?With just a few points, this is easilyachieved.

Make sure your standard contactinformation is in the newsletter. In-stead of just a calendar of events, havesmall, one or two paragraph articlesshowcasing some things the clubmembers will be doing (that focusthing again). Exchange newsletterswith other local clubs and businesses;you can do some neat cross-pollina-tion this way. Finally, keep your dirtylaundry out of the newsletter.

All clubs have internal politics andbusiness that must be dealt with andthat the members must be informed of,but would drive off possible new mem-bers. How do you keep your membersinformed of important (if distasteful)news while not driving away guests?Easy: just print the ugly parts on astand-alone insert that can be added tomembers’ copies. Now the exchangeand guest copies show your club in itsbest light while the members know allthey need to know.

ShirtsShirts. Most clubs have T-shirts andsome even have the nice polo-styleshirts. However, people seem to onlywear them when they are at the clubmeeting or at a summit. While theshirts make nice decoration underthese conditions, their marketing valueis wasted. Wear your shirts where theycan do the most good.

If you attend any public outing,wear your shirts. A group of you get

together for a pizza and a movie, wearyour shirts. Four club members decideto go bowling one afternoon, wearyour shirts. Any time two or more clubmembers are getting together and hav-ing fun, make sure the people seeingyou know who you are. People likejoining people having a good time. Usethat human nature to your advantage.

I have even taken to wearing thepolo-style shirts with either theTrouncer name or the Region 3 logoone day each week for work. I haveyet to do so without it generating aconversation about the club. Yourwork may not allow you to do this, butif it does, it is well worth the fewstrange looks you might get.

From what I have discussed, youcan see some basic patterns emerge:1) advertise what you do as much aswhere you meet; 2) get the wordaround your community as much asyou do with other STARFLEET mem-bers; 3) this is an ongoing process.That last point is the most importantas many clubs fall into the same mar-keting trap as some small businesses:when they have the SCC numbers theyneed, they do not market; when theystart dropping low on attendance, theytry to fire up the old marketing ma-chine.

Divide your communications de-partments into divisions for handlingthese chores. Your web page groupshould be trying to find new searchengines to register with or other localweb pages to cross-link with. Yourflyer group can make new flyers foryour up-coming events and make surethe old flyers get replaced. Everyonecan be passing out business cards andwearing their T-shirts during recre-ational gatherings.

Finally, be creative. Use my ideasas a starting point and add your ownpersonality. I think you will like theresults.

Next month: You got them there,Next month: You got them there,now what?now what?


Donald SavageHeadquarters, Washington, DCApril 16, 1998(Phone: 202/358-1727)

Dave DrachlisMarshall Space Flight Center,Huntsville, AL(Phone: 205/544-0034)

Wallace TuckerAXAF Science Center,Smithsonian AstrophysicalObservatory,Cambridge, MA(Phone: 760/728-7103)

RELEASE: 98-63

NASA is searching for a new namefor the Advanced X-ray AstrophysicsFacility (AXAF), currently scheduledfor launch Dec. 3, 1998, from theSpace Shuttle Columbia. AXAF is thethird of NASA’s Great Observatories,after the Hubble Space Telescope andthe Compton Gamma Ray Observa-tory. Once in orbit around Earth, itwill explore hot, turbulent regions inthe universe where X-rays are pro-duced.

Dr. Alan Bunner, director ofNASA’s Structure and Evolution ofthe Universe science program, willannounce April 18 at the National Sci-ence Teacher’s Association meeting inLas Vegas, NV, the start of a contest,open to people worldwide, to find anew name for the observatory.

Entries should contain the name ofa person (not living), place, or thingfrom history, mythology, or fiction.Contestants should describe in a fewsentences why this choice would be agood name for AXAF. The name mustnot have been used before on spacemissions by NASA or other organiza-tions or countries.

The grand prize will be a trip toNASA’s Kennedy Space Center in

Cape Canaveral, FL, to see the launchof the satellite aboard the SpaceShuttle. Ten runner-up prizes will beawarded and all entrants will receivean AXAF poster.

The grand prize is sponsored byTRW Inc., AXAF’s prime contractor.The AXAF Science Center in Cam-bridge, MA, will run the contest forNASA. NASA will announce the fi-nal selection of the winning name laterthis year.

Contest rules, electronic entryforms, and additional information canbe found on the Internet at: http://asc.harvard.edu/contest.html

Entries also can be mailed to:AXAF Contest, AXAF Science Cen-ter, Office of Education and PublicOutreach, 60 Garden Street, MS 83,Cambridge, MA 02138. Mailed en-tries must be postmarked no later thanJune 30, 1998. All entries must statea name for the mission, along with thereason the name would make a goodchoice.

The observatory, now in the finalstages of assembly and testing atTRW’s facility in Redondo Beach,CA, is more than 45 feet long andweighs 10,500 pounds. AXAF is thelargest and most powerful X-ray ob-servatory ever constructed, and its im-ages will be more than ten timessharper than any previous X-ray tele-scope. This focusing power of the tele-scope is equivalent to the ability to reada newspaper at a distance of half amile.

Cosmic X-rays are produced byviolent events, such as when stars ex-plode or galaxies collide. X-rays alsoare emitted by matter heated to manymillions of degrees as it swirls towarda black hole. The only way to observethese and other extremely hot astro-nomical sources is with a space-basedX-ray telescope.

NASA ANNOUNCES CONTEST TONAME X-RAY OBSERVATORY

The Two-Time Tony Award-win-ning actor reprises his ‘Star Trek VI’role.

May 21st — Interplay Productionsjust signed one of theatre and motionpicture’s most distinguished actors,Christopher Plummer, to appear in thespace combat simulation game, STARTREK: Klingon Academy. Plummerwill reprise his motion picture role in“STAR TREK” VI” as General Chang,one of the greatest warriors in theKlingon Empire. As commandant ofthe Klingon Defense Forces’ EliteCommand Academy, General Changis a living legend and brilliant warriorwithin a society that esteems warriorsabove all others. STAR TREK:Klingon Academy, for Windows 95and Sony PlayStation, is expected tohit retail shelves Winter, 1998.

"It’s an honor to have Mr.Plummer on board for this role,” saysproducer Raphael Hernandez. “Hecreated this character in “STAR TREKVI” and we knew if we were going todo this game right and stay true to theStar Trek fans, we had to get Christo-pher Plummer for the role of GeneralChang.”

Cast along side Plummer, is DavidWarner, another original STAR TREKVI character, who will appear in thegame as Chancellor Gorkon. Nineother supporting cast members werehired just last week at a casting callheld on April 27, 1998 at Paramountstudios under the direction of veterancasting director Ron Surma. Filmingfor the game is taking place in LosAngeles.

Plummer is one of the entertain-ment industry’s most distinguishedactors, earning two Tony Awards, twoEmmy Awards, three New YorkDrama Desk Awards, the TheatreWorld Award, two Outer Critics’Circle Awards and an Edwin BoothAward. The National Arts Club of

America’s Gold Medal, Great Britain’sEvening Standard Award andCanada’s Genie Award, in addition tonumerous other nominations.

Plummer has worked continu-ously over the years in film in morethan 70 motion pictures which includethe Oscar winning “The Sound ofMusic” and “The Man Who Would BeKing,” as well as on television andstages all over the world. A native ofMontreal, Canada, Plummer hasworked under the direction of such the-ater greats as Sir Laurence Olivier, EliaKazan and Sir Tyrone Guthrie, andon film under Orson Welles, JohnHuston and Mike Nichols.

Among his many honors are asanction by Elizabeth II in 1968 as aCompanion of the Order of Canada,an honorary knighthood. In 1993, hewas made Doctor of Fine Arts at NewYork’s famous Juliard School, and hewas elected into the Theatre’s Hall ofFame.

Founded in 1983, Interplay Pro-ductions is a leading developer andpublisher of award-winning entertain-ment and educational software de-signed by gamers, for gamers. Morecomprehensive information on Inter-play and its products is availablethrough its worldwide web site at http://www.interplay.com.

Christopher Plummer Signs on forChristopher Plummer Signs on forStar Trek: Klingon AcademyStar Trek: Klingon Academy

Forwarded by Chuck FreasForwarded by Chuck Freas


Greetings!

As you should all know by now, Stellar Vi-sions I (SVI) and Stellar Visions II (SVII) haveboth been completed and mailed out. StellarVisions III (SVIII) is currently in the editingstage.

To help interest you in purchasing one of theselimited-edition collections of science fictionwritten by our own Fleet members, the fol-lowing is a brief description of the stories youwill find in them:

Stellar Visions I

The BullyThe Bully, H. Keith Lyons, USS Vanguard -a poem describing a painful incident fromSpock’s youth - emotionally as well as physi-cally.

Full and ByFull and By, Cheryl Scott, USS Vanguard - apoem expressing the freedom of sailing.

Dear K’AbiDear K’Abi, Author Unknown - the USSVanguard Klingon Etiquette officer lendssome helpful advice… for Klingons, that is!

Dana Scully’s Secret FileDana Scully’s Secret File, Bill Browning,USS Vanguard - a poem involving DanaScully and more body language than actualdialog.

Talosian AvatarTalosian Avatar, Brenda Bell, USS Avenger- a poem that creatively compares modernaddiction to cyberspace to the Talosians andtheir avatars (from the Star Trek pilot, TheCage).

It’s In The Way That You Use ItIt’s In The Way That You Use It, Eric Larson,USS Horizon - Lt. Eric Larson of the USSHorizon remembers how he helped his CO,Jim Herring, fight their way out of a pirateraid.

The Kobayashi FizzbinThe Kobayashi Fizzbin, Linda Eikmeier, USSHorizon - Lt. Eikmeier of the USS Horizondiscovers the effect her CO, Jim Herring, mayhave had on the Iotian culture.

Cretaceous ArmageddonCretaceous Armageddon, Charles G. Fries,III, USS Stargazer - The Enterprise-D is caughtby a black hole. To avoid being crushed, Datarecommends warping around the sun, with theside-affect of going back in time. Once there,Picard is faced with the possibility of havingchanged Earth’s history, and violating thePrime Directive in a big way!

The HeritageThe Heritage, Marion Murphy-Tompkins,USS Ranger - 1st Lt. M. L. Murphy, of theUSS Ranger, reflects on her family heritageand a very special heirloom.

The Tomed IncidentThe Tomed Incident, John H. Harris, USSChautauqua - Capt. Tom Rockford of the USSChautauqua and his XO, Cdr. Lauren EliseTaylor, make the supreme sacrifice to win inbattle against the Romulans.

Mystery at Star Fleet Academy, Mystery at Star Fleet Academy, Dale Kagan,USS Avenger - Kirk and Spock investigate apotential theft and discover a conspiracy whileat a Star Fleet Academy Reception.

RemembranceRemembrance, Ann Miller, USS Oklahoma -Capt. Tompkins of the newly commissionedUSS Oklahoma visits his ship’s namesake inhonor of her past.

Forged in MemoriesForged in Memories, Brett Price, USS Okla-homa - Cdr. Brett Price of the USS Oklahomaviews a vivid reminder of why he joinedStarfleet… a Holodeck recreation of thebombing in Oklahoma City in which he lost a(distant) relative.

KathyKathy, Karen Donnelly, USS Athena - Q takesa young woman back in time, and onto Voy-ager, to sneak a look at her great-grandmotheras she really was.

A Close Encounter of the Worst KindA Close Encounter of the Worst Kind, C. K.Smith, USS Hexum - Amanda Grayson andSaavik pay an uneasy condolence visit toDavid Marcus’ mother, Carol Marcus.

Double TroubleDouble Trouble, Jennifer McBride, USS Maat- Jennifer McBride of the USS Maat has a verystrange experience when her Vulcan husband,Solon, is merged with a human officer, JoeKancel (a la Tuvix).

King for a DayKing for a Day, Liz Woolf, USS Avenger -Adm. Alex Rosenzweig of the USS Avengerleaves his chapter’s meeting for a short walkto the car, intending to return in a few min-utes, but instead finds himself on the real USSAvenger facing the Romulans!

The Last ChordThe Last Chord, Carole A. McCord, USSAthena - Voyager meets a species that usesmusic to communicate, and apparently as aweapon as well… and it’s up to Harry Kim tosolve the riddle of their language before it’stoo late!

IntrusionIntrusion, Dan Hislop, USS Comanche -FCapt. Dan Hislop of the USS Comancheraces against time to save Space Station Free-dom 3 from a Romulan plot.

Stellar Visions IIStellar Visions II

Who’s On The Bridge?Who’s On The Bridge? Rosa C. Jackson, USSTrident – Capt. Zarwynn of the USS Tridentreceives a mysterious order from a Commo-dore Comet to clear the bridge from 2330 to

0030 hours on Christmas Eve… so, who’s onthe bridge?

Dear K’AbiDear K’Abi, Author Unknown, USS Van-guard – more wonderful insight from ourKlingon Etiquette officer.

SpacesSpaces, Liz Woolf, USS Bounty - a poemabout space… but not just the stellar variety.

Oh… BotherOh… Bother, Carl Lewis, USS Charleston –Dr. Laural Beecher is writing a new programmuch like the failed M5 program that wouldrun the ship’s computers, and also the entireship, during a battle situation. An accident ata crucial moment has a rather unique result.

The Secret Files of Machiavelli ArgentThe Secret Files of Machiavelli Argent,Allyson Dyar, Space Station Nexus – Capt.Argent is left trying to explain some unautho-rized expenditures on her computer account,when she discovers that the somewhat… um,erotic… content of the files were collected byher significant other’s feline.

Doomsday ReturnsDoomsday Returns, J. Michael Long, USSConfederate – a bigger, badder Doomsdaymachine threatens Federation space, and it’sup to the USS Confederate and the USS Od-yssey to stop it.

A Day Of Motherly ThanksA Day Of Motherly Thanks , GeorgePadovan, USS Avenger – Voyagercrewmembers have paired up and had chil-dren, and the children have discovered the OldEarth custom of celebrating Mother’s Day.

When Cold Blood Runs HotWhen Cold Blood Runs Hot, Charles G. Fries,USS Stargazer – Spock (as Captain of theEnterprise) must deal with an attack onSaavik’s ship (the USS Hiryu, under Capt.Sulu), while in the state of Pon Farr… due tohis proximity to both Saavik and the Genesissector at the same time.

Borg Invasion of EarthBorg Invasion of Earth, Jeffery Higdon, USSShiloh – Capt. Jeffery Higdon of the USSShiloh goes back in time with Capt. Picardand the Enterprise to save Earth from a Borginvasion that could change future history forthem dramatically.

A Time to GatherA Time to Gather, Charles G. Fries, USS Star-gazer - Sturon, Spock’s son by Romulan Com-mander Aidoann t’Nuhirrien, enlists the aidof Capt. Picard and the Enterprise to help himfind Spock on Romulus.

Stellar Visions IIIStellar Visions III

The Essential ProcessThe Essential Process, Alex Rosenzweig,USS Avenger - The Avenger mediates a dis-pute between two factions of a planet new tothe Federation; the question is whether to gain

strength through sameness by eradicating di-versity, or gaining strength through the use ofdiversity.

ArrivalArrival, Alex Rosenzweig, USS Avenger -Avenger’s new Ensign, Charles Donovan,helps track down a Romulan saboteur who haschanged the translator files to insert insultsevery so often.

The Greatest SacrificeThe Greatest Sacrifice, Alex Rosenzweig,USS Avenger - The Avenger’s semi-sentientpets, Pernese fire lizards, save their humanfriends from disaster.

Time Waits for No ManTime Waits for No Man, Bob Fillmore &Alex Rosenzweig, USS Avenger - CaptainBob Fillmore invents a time machine, and ac-cidentally transports the entire lab he’s in tonot only another place but another point intime. The Avenger and it’s crew must crossthe Romulan Neutral Zone, against direct or-ders, to try and save him.

Agent ProvocateurAgent Provocateur, Allyson Dyar, Space Sta-tion Nexus - Machiavelli Argent, KyleArgent’s feline friend, helps get him back to-gether with his ex-girlfriend, Arcadia Devlin,by tricking them into sharing a hologram pro-gram Kyle had developed for Arcadia.

Cue the Saxophone SoloCue the Saxophone Solo, Allyson Dyar,Space Station Nexus - Arcadia shows up onthe flight deck a bit... suggestively? She getshustled off by Kyle, but he can't stay mad ather when...

Fragment of a Diary of one of PsiCorp’sFragment of a Diary of one of PsiCorp’sFoundersFounders... a telepath writes of his/her angerat the way they’ve all been treated for beingdifferent.

Surrounded by KangaroosSurrounded by Kangaroos... the Voyagercrew borrows food from a planet of kanga-roo-type humanoids which is fortified with aretrovirus that has a rather unique effect onthe Voyager crew.

Where Weasels DareWhere Weasels Dare, Erik Larson, USS Ho-rizon - Colonel Erik Larson has to help theUSS Horizon attack a Dominion ship alongwith it’s Vorta leader and crew of Jem’Hadar.

The Romulan GambleThe Romulan Gamble, Carl Lewis, USSCharleston - Commander Carl Lewis has todeal with a strange explanation for the com-puter core's problems, as well as the threat ofa Romulan spy trying to sabotage the ship.The Romulans have already destroyed a spacestation and are now looking to invade the Fed-eration...

Prelude and PostludePrelude and Postlude, Tom Restivo, USSHighlander - Commander Tom “Little Guy”

Stellar Visions UpdateFCapt. Wendy Fillmore, Vice Chief of Communications, CQ & PublicationsFCapt. Wendy Fillmore, Vice Chief of Communications, CQ & Publications


Restivo meets Ensign Amanda JaneHermmann for the first time... later, CaptainRestivo helps Commodore Hermmann leadthe troops into battle against the Dominion.

The End of the Shakedown CruiseThe End of the Shakedown Cruise, JefferyHidgon, USS Shiloh - The USS Shiloh is dueat Shiloh National Park, but doesn’t manageto land without first going through a time dis-tortion...

Shopping Amazons of the MaatShopping Amazons of the Maat... T’Mi,Terri, Cheryl, Deb, Donna, Julie, Jen and Scottall go on a Christmas shopping spree, some-how managing to clear out most of the storesthey get to and have to return the two shuttlesto the ship on autopilot...

My Life’s WorkMy Life’s Work... short story of log entriesfrom a scientist who recreates a special an-droid patterned after Data.

This, of course, doesn’t list any of the won-derful artwork that’s included, too!

To purchase one or more copies of StellarVisions, send a check made out to Starfleetto:

FCapt. Wendy FillmoreStellar Visions72 Dickens RoadNorth Brunswick, NJ 08902

$10 for one copy, $9 each for multiple cop-ies; please include $3 each for postage. Forexample, if you wish to purchase one of each,(SVI, SVII, and SVIII), you would pay $9each, or $27, plus $9 in postage, for a total of$36.

Thanks for supporting the Fleet and your fel-low members! We have some wonderful as-piring writers and artists and their work de-serves to be seen.

Enjoy!!!

If you want to see more than this, you'll justhave to buy one... <grin!>

Stellar Visions Update

Cont from Previous Page


Now available for the lasttime in Fleet history... Historic1998 Starfleet HeadquartersStaff patches! Yes, you can bethe proud owner of 1 (or more)of only 100 1998 Starfleet HQStaff patches that have ever beenproduced. No more 1998 ver-sions will be produced after thisone and only run. Instantcollector’s item! Show yourpride in helping rebuild Starfleetthis year by purchasing one (ormore) of these wonderfulpatches. Hey, they’re cheaperthan last year’s patches, too, atonly $5 each. Just make yourcheck payable to “TomMonaghan” and send it to 1341Maplewood Avenue, Norfolk,VA 23503 and I will send youyour official 1998 StarfleetHeadquarters Staff patch as soonas I receive your check. IC ’98is only a matter of weeks awayso don’t delay. Get your official1998 Starfleet HeadquartersStaff patch today!

RADM Tom MonaghanChief of Operations, StarfleetMajor General, SFMC Reserves

* USS Maat * Batron 11 ** Region One *

Proudly serving Starfleet since1985

Preparing for the Real World - SFIForces Command Glenn Smith PO Box 904 Hooks, TX 75561...

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