Prepared by Learning & Development Learning Strategy for [Course Name TBD] June Smith, March 2006.
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Transcript of Prepared by Learning & Development Learning Strategy for [Course Name TBD] June Smith, March 2006.
![Page 1: Prepared by Learning & Development Learning Strategy for [Course Name TBD] June Smith, March 2006.](https://reader035.fdocuments.in/reader035/viewer/2022072011/56649e0b5503460f94af367d/html5/thumbnails/1.jpg)
Prepared by Learning & Development
Learning Strategy for
[Course Name TBD]
June Smith, March 2006
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Project Information
• Sponsor: Bob Smith, VP of Sourcing
• Client: same
• Client Department: Corporate
• Business Unit: Audience will include all business
units
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Business Case
• Our off shoring efforts have saved Company more than $20M. Associates need to understand and support our off-shoring efforts in order for those efforts to be fully successful.
• Many associates will be traveling to India who have not been there (or perhaps traveled anywhere internationally) before.
• Associates traveling to India must understand the Indian culture and what to expect when traveling to India.
• It is critical that associates working remotely with our India partners have the skills to successfully interact with colleagues and others in India
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Desired Behavior & Performance
• All associates taking this course – those traveling and those working remotely – must be able to demonstrate a basic understanding of the Indian culture and how (and why) Company does business in India.
• Associates traveling to India must have a deeper understanding of cultural business norms in India, be able to adapt to the culture, and know what to expect while in India.
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Content to be Included
The training course will include information on:
• General information about India
• Locations of our Indian offshore sites
• Similarities and differences in culture
• Actions to be taken prior to going to India
• Accommodations in India
• What Company and associate are each responsible for while traveling to India
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Learning Approach & Deliverables
Phase I Phase 2
Timeframefor Use
Mid-March to mid-June Beginning mid-June
Goal Information transferNew skills and competencies
MethodPowerPoint reviewed in 1:1 sessions
E-Learning and instructor led experience
Measuring/Tracking
Tracking of participationParticipation tracking; Level 1 evaluation; Knowledge testing
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Learning Approach & Deliverables Phase 2
1. Executive Message> Email introduction to the curriculum;
reiterates importance of preparing for working with offshore partners
2. E-Learning: “Understanding India”> Self-paced, interactive online class> Includes activities and self-checks
throughout> Successful completion required before
participating in small group experience
3. Instructor-Led: “Experiencing India” > Small group, classroom session (use of
virtual classroom as back-up)> Focuses on application of information
learned in e-learning> Includes discussion, role play, Q&A
4. Available Tools and Resources> E-learning (can be re-visited as needed)> Resource page> Mentor/buddy (tbd by client)
Executive Message
E-Learning (online class)
Instructor-Led Experience
Available tools and resources
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Approach & Deliverables: Metrics/Tracking
• Tracking of completion (both e-learning and instructor-led)
• “Level 1” Evaluation
> Measures associate reaction to the learning and used to adjust courses in the future
> To be completed for both e-learning and instructor-led
• “Level 2” Evaluation
> Measures associate knowledge via tests
> To be completed for e-learning portion
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Out of Scope
• Tracking of travelers and creation of exception reports (this will be completed by the Sourcing office)
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Communications, Support & Roll-Out
• Sourcing Office will include course information in materials send to all travelers.
• L&D will include an “ad” for the e-learning course in the rotation on the L&D website.
• Sourcing office will follow up as needed with travelers to ensure completion of both courses.
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Assumptions
• Content for the e-learning will be taken from the PowerPoint currently in use; this PowerPoint contains all needed content, and is accurate.
• E-learning must be structured so that it can be completed in small chunks and used as a reference after completion.
• Learning Consultants will facilitate the instructor-led experience.
• Instructor-led experience must be scalable.
• Learning will include Company associate experiences, including quotes, video, and still photos; these items will be provided by the client.
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Risk Factors
• Timeline for completion is very tight; if reviews and approvals are not turned around very quickly by stakeholders, the project will not be completed on time.
• The timeframe allows for only a limited amount of interactivity in the e-learning course; this reduces the effectiveness of the course (although minimally).
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Milestones
•E-learning Storyboard Review 5/12/06 – 5/18/06
•E-learning Knowledge Check Review 6/2/06-6/6/06
•E-learning Course is Live 6/28/06
•Instructor-Led Course Review 6/21/06-6/22/06
•Instructor-Led Course is Live 6/29