PREPARED BY: IZABEL, JAKE, JESSICA, MICHELLE, TATIANA

Clinica

Background Founder: 1983 by Oscar Romero

Mission: Provide affordable, quality healthcare, health education and advocacy to the uninsured and underserved communities of greater Los Angeles.

Values: Professionalism with emphasis on teamwork, compassion, quality and healthcare as a basic right.

Interviewee: Sandra RossatoSandra RossatoAbout herPrevious position Financial crisis Her BeliefsQualities

Position:CEO HR Director Interim board member

Development Skills learning experiences that led to her successful development and the success of Clinica included:

making drastic career changes (taking a risk) while in the private sector

terminating an employee on the spot

not practicing open communication

glass ceiling encounters

taking things for granted.

Development Skills1. Use of learning experience

2. Build plan

3. Reflect

Fostering Teamwork Lack of Team work lead to:

$1 million deficit

Laying off employees

Tension between staff

Fostering Teamwork Team work EffectiveStructuredMotivation Prevent pressureImplemented ideas

Communication SkillsKnow the purpose of what it’s being said to the employee• Monthly Meetings • Goals

Choose appropriate medium of telling employee• E-mail• Conference

Communication Skills Be Clear with signals•Instructions•Clarifies confusions

Actively ensure others understand the message•Progress in work ethic•Improves in the culture of the company

Conclusion What we’ve learned…

Leadership skills

Impact of Leadership skills