Preliminary 2011-12 Budget Overview - Glendale · Preliminary 2011-12 Budget Overview ... 7.4...
Transcript of Preliminary 2011-12 Budget Overview - Glendale · Preliminary 2011-12 Budget Overview ... 7.4...
Preliminary 2011Preliminary 2011--12 12 Budget OverviewBudget OverviewGlendale Water & PowerGlendale Water & Power
CommissionCommissionMay 02, 2011May 02, 2011
11
Topics Mission, Vision & Values
Projected Fiscal Year 2011 Results
Fiscal Year 2011-12 Operation and Maintenance Expense Budget
Fiscal 2011-2012 Capital Projects
Key Capital Projects
Comparative Information
Future Challenges and Impacts
22
To be your trusted community utility
Our Mission
33
Our Vision
To deliver reliable, high quality,Environmentally sensitive,
and sustainable water and power services
to our customersin a caring and
cost-competitive manner, while creating a stimulating
and rewarding work experience for our employees
44
Our ValuesPrinciples and beliefs that are the bedrock for GWP’s existence and the
decision criteria for major programs, policies, and expenditures
Dedication to customer service
Trustworthy and respectful
Ownership Teamwork Do it right! Continuous improvement
55
GWP Strategy Scoreboard
Goal is ahead of schedule or is exceeding expectationsGoal is on schedule or is meeting expectations
Goal is behind schedule or is below expectations
KEY
KRA & GOALS DATE June
2010
Sept
2010
Dec
2010
Mar
2011
1. WATER SUPPLY1.1 Produce 3,856 AFY from Verdugo Basin Dec 2014
1.2 Serve 2,500 AFY recycled water Dec 2013
1.3 Institute a 2.5% PBC-like charge to fund water conservation measures Dec 2010
1.4 Reduce water usage by 7 percent over 2006 base year Dec 2014
2. POWER SUPPLY
2.1 Reduce electrical usage by 7% Dec 2014
2.2 Increase GPP efficiency to <10,000 heat rate Dec 2016
2.3 Reduce GHG emissions to 1990 levels Jan 2020
2.4 Achieve a balanced energy portfolio Jan 2020
2.5 Operate Energy Management Resources Group under defined metrics Jul 2011
2.6 External Transmission Review Jul 2011
66
KRA & GOALS DATE June
2010
Sept
2010
Dec
2010
Mar
2011
3. CUSTOMER SERVICE
3.1 Consistently achieve above average customer satisfaction scores from the
CMUA survey Dec 2010
3.2 Ensure that all affected customers and public are consistently notified of
all GWP activities Dec 2011
3.3 Restore minor power outages within 10 minutes and major outages
within 20 minutes Dec 2014
4. RATES4.1 Establish water rates at or below 80% of the average rates in the area Dec 2014
4.2 Reduce electrical rates to 35% below SCE Dec 2014
4.3 Increase annual electrical wholesale revenue to $10M Dec 2014
4.4 Reduce electrical system losses to <10% Dec 2019
5. WATER INFRASTRUCTURE5.1 Reduce unaccounted-for water to 5% Jun 2014
5.3 Replace/rehabilitate 25 miles of pipe Jun 2014
5.4 Implement effective asset management Dec 2013
77
KRA & GOALS DATE June
2010
Sept
2010
Dec
2010
Mar
2011
6. POWER INFRASTRUCTURE6.1 Reduce number of preventable outages to less than 25 per year Jun 2014
6.2 Upgrade transmission system to 69 kV Jun 2014
6.3 Convert distribution feeders from 4 kV to 12 kV 2020
6.4 Replace all electromechanical relays with state-of-the-art relays 2018
6.5 Implement effective asset management Dec 2013
7. WORKFORCE7.1 Continually improve job satisfaction of our employees Nov 2009
7.3 Have <5% vacancy rate Jun 2012
7.4 Achieve annual utility average OSHA incident rate of 2.0 or less Dec 2010
7.5 Have zero preventable vehicle accidents each year Jun 2010
8. SYSTEMS8.1 Implement Smart Grid System Dec 2013
8.2 Operate GWP within a city-wide GIS Dec 2013
8.3 Implement new Dept of Finance processes for GWP transactions Dec 2010
8.4 Create a GWP system integration that assures no redundant data entry Dec 2013
8.5 Launch profitable new business ventures Jan 2013
88
KRA & GOALS DATE June
2010
Sept
2010
Dec
2010
Mar
2011
9. CITY OF GLENDALE9.1 Improve communications with customers, City Council, and City
Departments Nov 2009
9.2 Develop optimum transfer level for mutual benefit Dec 2014
9.3 Implement communication vehicles to improve GWP’s public image Dec 2011
9.4 Implement new collaborative ventures with City departments Dec 2011
9.5 Develop a comprehensive outreach plan Dec 2010
10. LEGISLATION & REGULATION10.1 Continue compliance with state and federal regulatory requirements Feb 2009
10.2 Establish and continue on-going relationships with state and federal
legislators and regulators Jan 2010
10.3 Develop specific GWP legislative strategy and initiatives Jan 2010
10.4 Provide quarterly reports on compliance, strategies, relationships and
major activitiesJan 2010
99
1010
GWP Financial SummaryGWP Financial SummaryProjected Fiscal Year 2011Projected Fiscal Year 2011
($ millions)($ millions)
Electric Water TotalTotal Revenues 200.5$ 42.2$ 242.7$
Expenses & TransferOperating Expenses 181.8 33.0 214.8 General Fund Transfer 19.1 4.2 23.3
Total Expenses & Transfer 200.9 37.2 238.1
Total Net Income (0.4)$ 5.1$ 4.6$
Margin (%) -0.2% 12.0% 1.9%
1111
Summary of Active Summary of Active Electric MetersElectric Meters
85% of electric meters are residential Trend reflects consistent customer base
FY2008‐09 FY2009‐10 March 2011ClassificationResidential 71,643 71,866 71,964 Commerical, Industrial & Other 12,911 12,934 12,928
Total Meters 84,554 84,800 84,892
1212
Projected Fiscal Year 2011 Projected Fiscal Year 2011 Electric RevenuesElectric Revenues
($ million)($ million)
Total Revenues$200.5 million
Retail sales$156.3 78%
Wholesale operations
$30.0 15%
Interest income$1.4 1%
Other revenues & grants$11.0 5%
Capital contribuions
$1.8 1%
1313
Total Expenses$200.9 million
Projected Fiscal Year 2011 Projected Fiscal Year 2011 Electric ExpensesElectric Expenses
($million)($million)
Production$127.4 63%
Transmission & distribution
$21.9 11%
Customer Service$6.8 3%
Depreciation$19.9 10%
Gas depletion$0.1 0%
Interest expense$5.7 3%
Transfers to the City's General
Fund$19.1 10%
Purchased Power973,144
52%Jointly Governed
Organizations707,594
37%
Glendale Owned
Generating Facilities190,327
14%
1414
Projected Fiscal Year 2011 Projected Fiscal Year 2011 Sources of Electricity ProductionSources of Electricity Production
(MWH)(MWH)
Total Production1,884,959 MWH
Renewables-Existing19.7%
Coal31.9%
Nuclear6.6%Purchases
3.7%
Natural Gas30.9%
Renewables-Options7.2%
GLENDALE WATER & POWER ENERGY RESOURCE MIX
Milford II 1.0%
Windy Point/Flats 4.9%
Linden 1.3%
Existing Renewables include Hoover
Large Hydro 5.0%Wind 7.9%Solar 0.1%
Small Hydro 1.4%Biomass 3.7%
Geothermal 1.6%
2011 Energy Resource Mix2011 Energy Resource Mix
1515
1616
Four Year Production TrendFour Year Production Trend(MWH)(MWH)
-7.4% -4.2% 8.8%% Change from prior year
1,590,917
1,473,309 1,411,6061,535,148
‐
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
1,600,000
1,800,000
FY2007‐08 FY2008‐09 FY2009‐10 ProjectedFY2010‐11
MWH
Retail Wholesale
Summary of Active Summary of Active Water MetersWater Meters
1717
88% of water meters are residential Three year trend reflects consistent customer base
FY2008‐09 FY2009‐10 March 2011Average Number of MetersResidential 29,292 29,366 29,327 Commerical & Industrial 3,705 3,730 3,723 Recycled & Other 410 413 412
Total Meters 33,407 33,509 33,462
1818
Projected Fiscal Year 2011 Projected Fiscal Year 2011 Water RevenuesWater Revenues
($ million)($ million)
Total Revenues$42.2 million
Potable Water Sales$36.5 86%
Recycled Water Sales$1.3 3%
Other Revenues & Grants$4.0 10%
Capital Contributions$0.5 1%
1919
Total Expenses$37.2 million
Projected Fiscal Year 2011 Projected Fiscal Year 2011 Water ExpensesWater Expenses
($million)($million)
Production$20.3 55%
Transmission & distribution
$4.7 13%
Customer Service$2.3 6%
Depreciation$3.5 9%
Interest expense$2.3 6%
Transfers to the City's General Fund
$4.2 11%
% Change from prior year
12,839 12,238
10,601 10,547
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
FY2007‐08 FY2008‐09 FY2009‐10 ProjectedFY2010‐11
Volume of Water SoldVolume of Water Sold(Thousands of HCF)(Thousands of HCF)
2020
RetailRetailRetailRetail
Recycled & OtherRecycled & Other
Recycled & Other Recycled & Other
-4.0% -13.5% 0.0%
Metropolitan Water District
16,945 60%
Local Groundwater
9,788 35%
Recycled Water1,310 5%
2121
Projected Fiscal Year 2011 Projected Fiscal Year 2011 Water SupplyWater Supply
(Acre(Acre--Feet)Feet)
Total Supply28,043 acre-feet
*1 acre-foot = 435.6 hundred cubic feet = 325,861 gallons
2222
Historical 2002Historical 2002--20112011Water SupplyWater Supply
(Acre(Acre--Feet)Feet)
‐
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
2002 2003 2004 2005 2006 2007 2008 2009 2010 ForecastFY2011
Acre ‐Feet
Local Groundwater Metropolitan Water District Recycled Water
Fiscal Year 2011Fiscal Year 2011--12 12 Operations & Maintenance Operations & Maintenance
BudgetBudget
2323
2424
Electric Utility Financial TrendElectric Utility Financial Trend($ millions)
Budget Actual Budget Forecast Budget2010 2010 2011 2011 2012
Total Revenues 247.0$ 188.4$ 233.4$ 200.5$ 214.3$
Expenses & TransferOperating Expenses 226.5 165.9 204.6 181.8 192.8 General Fund Transfer 19.1 19.1 19.1 19.1 21.1
Total Expenses & Transfer 245.6 185.0 223.8 200.9 213.9
Total Net Income 1.4$ 3.4$ 9.7$ (0.4)$ 0.3$
Margin (%) 0.6% 1.8% 4.1% -0.2% 0.1%
Analysis of 2011 Forecasted RevenueAnalysis of 2011 Forecasted Revenue($ millions)($ millions)
2525
(1) Decrease in sales volume due to economic conditions and weat(1) Decrease in sales volume due to economic conditions and weatherher(2) Decrease is due to economic conditions and lower interest in(2) Decrease is due to economic conditions and lower interest incomecome(3) Variance is due to two items:(3) Variance is due to two items:
(a) rate decrease of $23.8M(a) rate decrease of $23.8M(b) decrease sales of $3.0M(b) decrease sales of $3.0M
DescriptionRetail
Revenue
Non-operating Revenue
Adjustable Revenue
Wholesale Revenue
Total Revenues
Budgeted Electric Revenue $ 111.5 $ 15.6 $ 77.3 $ 29.0 $ 233.4
Forecasted Electric Revenue $ 105.8 $ 14.2 $ 50.5 $ 30.0 $ 200.5
Budget Variance $ 5.7 $ 1.4 $ 26.8 $ (1.0) $ 32.9
(1) (2) (3)
Base Revenues
2626
Water Utility Financial TrendWater Utility Financial Trend($ millions)($ millions)
Budget Actual Budget Forecast Budget2010 2010 2011 2011 2012
Total Revenues 44.3$ 37.9$ 40.3$ 42.2$ 47.2$
Expenses & TransferOperating Expenses 43.3 33.9 36.1 33.0 43.6 General Fund Transfer 4.2 4.2 4.2 4.2 -
Total Expenses & Transfer 47.5 38.0 40.3 37.2 43.6
Total Net Income (3.2)$ (0.1)$ 0.0$ 5.1$ 3.6$
Margin (%) -7.2% -0.3% 0.1% 12.0% 7.6%
2727
Total Expenses$43.6 million
Budget Fiscal Year 2012 Budget Fiscal Year 2012 Water ExpensesWater Expenses
($million)($million)
Production$23.5 54%
Transmission & distribution
$7.6 18% Customer Service
$5.2 12%
Depreciation$4.0 9%
Interest expense$2.3 5%
Gladys St. Liability Settlement
$1.0 2%
Public Benefits Financial TrendPublic Benefits Financial Trend($ millions)($ millions)
2828
Budget Actual Budget Forecast Budget2010 2010 2011 2011 2012
Total Revenues 7.5$ 7.1$ 6.9$ 6.8$ 6.3$
Expenses & TransferOperating Expenses 9.0 8.1 8.3 7.0 7.4
Total Expenses & Transfer 9.0 8.1 8.3 7.0 7.4
Total Net Income (1.5)$ (0.9)$ (1.3)$ (0.2)$ (1.1)$
Margin (%) -20.0% -13.0% -19.2% -2.8% -17.3%
ReservesBeginning Balance 3.3 3.3 2.4 2.4 2.2Ending Balance 1.8 2.4 1.1 2.2 1.1
0.00%
0.20%
0.40%
0.60%
0.80%
1.00%
1.20%
1.40%
1.60%
FY 00-01 FY 01-02 FY 02-03 FY 03-04 FY 04-05 FY 05-06 FY 06-07 FY 07-08 FY 08-09 FY 09-10 FY 10-11Projected
% o
f Ann
ual R
etai
l Sal
es
Fiscal Year
Annual Energy Savings as a Percentage of Annual Retail Sales
Target 1%
2929
Public BenefitsPublic BenefitsEnergy Efficiency ProgramsEnergy Efficiency Programs
Fiscal Year 2011Fiscal Year 2011--12 12 Capital ProjectsCapital Projects
3030
Actuals Budget Projected PreliminaryCategory 2009-10 2010-11 2010-11 2011-12
Electric Services 32.5$ 40.3$ 40.3$ 36.2$ Power Management 2.5$ 7.7$ 5.8$ 6.8$
Total Electric 35.0$ 48.0$ 46.1$ 43.0$
Water Services 24.1$ 24.1$ 24.1$ 23.5$
Utility Operation Center 2.4$ 5.7$ 1.9$ 4.9$
Total Capital Projects 61.5$ 77.8$ 72.1$ 71.4$
3131
GWP Capital ProjectsGWP Capital Projects($ millions)($ millions)
3232
Power Management CapitalPower Management Capital($ millions)($ millions)
Actuals Budget Projected PreliminaryCategory 2009-10 2010-11 2010-11 2011-12
Steam Unit Capital Improvements 0.5$ 2.8$ 1.9$ 4.7$ Gas Unit Capital Improvements 0.5 4.1 2.7 0.7 Balance of Plant & Aux. 1.2 0.5 0.9 0.6 Transmission 0.2 0.3 0.3 0.3 General Plant Capital 0.1 - - 0.5
Total Supply CIP 2.5$ 7.7$ 5.8$ 6.8$
3333
Electrical Services Capital($ millions)
Actuals Budget Projected PreliminaryCategory 2009-10 2010-11 2010-11 2011-12
Distribution System Improvements 16.2$ 8.1$ 12.8$ 16.8$ Electric Meter and Service 2.5 2.7 2.7 2.9 Streetlight System Capital 0.9 0.4 0.4 0.3 Security Improvements 0.1 0.3 0.3 0.3 Fiber Optic System 0.1 0.3 0.3 0.4 Geographical Information System 0.2 1.5 0.8 1.5 Advanced Meter Infrastructure 12.3 25.1 21.5 13.5 General Plant Capital 0.2 1.9 1.5 0.5
Total Electrical Services CIP 32.5 40.3 40.3 36.2
Water Services Capital($ millions)
3434
Actuals Budget Projected PreliminaryCategory 2009-10 2010-11 2010-11 2011-12
Water Source Improvements 3.3$ 2.6$ 2.5$ 6.1$ Pumping Plant Improvements 0.4 2.6 2.3 5.3 Water Quality & Treatment Plant 0.2 1.7 1.6 0.6 Reservoir & Tanks 7.3 1.0 1.3 1.0 Water Mains, Hydrants and Meters 6.7 1.5 7.5 4.7 Advanced Meter Infrastructure 5.8 14.1 8.3 5.4 Recycled Water System 0.2 - - - Cityworks Main. Mgmt System 0.1 0.3 0.3 0.3 General Plant Capital 0.1 0.3 0.3 0.1
Total Water Services CIP 24.1 24.1 24.1 23.5
Utility Operation Center CapitalUtility Operation Center Capital($ millions)($ millions)
3535
Actuals Budget Projected PreliminaryCategory 2009-10 2010-11 2010-11 2011-12
Site Common Area Improvements 0.9 2.6 0.1 2.1 Parking Lot 1.3 - 1.8 - Kellogg Data Center - 1.7 - 0.8 Demo Vehicle Canopies - 0.2 - 0.9 Fleet Garage Energy Efficient Improvements - 0.1 - - Perkins Building HVAC Repairs - 0.4 - 0.5 Perkins Building Landscape Renovations - 0.3 - 0.3 UOC Capital Outlay 0.2 0.4 - 0.3
Total UOC Capital 2.4 5.7 1.9 4.9
Key Capital ProjectsKey Capital Projects
3636
Description:Central Avenue Cleaning & Lining Project Project Budget: $4.1 million Project Cost: $4.0 million Scheduled In-Service Date: November 2010 Actual In-Service Date: October 2010
Central Avenue Cleaning & Lining ProjectCentral Avenue Cleaning & Lining Project
During Construction
3737
Before Cleaning & Lining After Cleaning & Lining
3838
Description: Glorietta Substation Rebuild/Replacement Project Budget: $13.1 million Scheduled Completion: May 2011 Operation Date: May 2011 Project on budget and schedule
Glorietta SubstationGlorietta Substation
Before Renovation After Renovation
3939
GWP is the first municipal utility in the nation to undertake a compete integrated electric & water meter system conversion including Smart Grid capability• 83,833 electric meters• 32,440 water meters
Smart Grid is the largest capital project underway• Estimated project cost is $71 million• Department of Energy has provided $20
million grant• DOE project completion: March 2013
Smart GridSmart Grid
4040
Total Meters Installed• 51,009 electric meters• 16,949 water meters
Such a large project has increased project management complexities. KEMA Engineering has been enlisted to be the project manager• Department of Energy grant requires rigorous
reporting requirements• Multiple service providers• Tight schedules• New technology
Smart GridSmart Grid
Comparative InformationComparative Information
4141
424242
434343
444444
4545
TriTri--City Electric ComparisonCity Electric Comparison
* Information Source: Fiscal year ending June 30, 2010 Annual Reports^ Burbank KWH Sales from Fiscal year ending June 30, 2009 Annual Report
ITEM DESCRIPTION BURBANK GLENDALE PASADENA1 Utility Net Assets ($000) 236,742 353,336 493,809 2 Number of Utility Customers 51,796 84,800 63,838 3 Total KWH Sales (Millions) 1,184 1,102 1,184 4 Operating Revenues ($000) 235,020 178,804 183,712 5 Net Income before Transfer ($000) 20,508 22,508 46,617 6 Total General Fund Transfer ($000) 10,528 19,107 16,973 7 Total Net Income ($000) 9,980 3,401 29,644
Benefits of Glendale to an Benefits of Glendale to an Investor Owned Utility (IOU)Investor Owned Utility (IOU)
4646
ITEM DESCRIPTION Glendale IOU1 General Fund Support X2 Profit to Corporate Shareholders X3 City Council Approved Rates X4 CPUC Approved Rates X5 Utility Users Tax X X6 Public Benefits Charge X X7 State Utility Surcharge X X8 Street Light Operations X9 Traffic Signal Electricity X10 Public Notification System X11 Public Complaint Hotline System X12 Enhanced City Infrastructure X13 Billing of City Services X
0-200 201-500 501-1000 1001-2000 2000+# of Meters 17,782 33,784 15,930 3,966 359
-
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
# of
Met
ers
Usage (KWHH)
Residential KWH Usage Frequency
Usage Bands
71,821 Total Residential Meters
47%
25% 22%
6%
0%
4747
H)
Residential KWH Usage Residential KWH Usage FrequencyFrequency
4848
Electric Rate ComparisonElectric Rate ComparisonResidential Electric BillResidential Electric Bill(at 500 KWH per month)(at 500 KWH per month)
$‐
$10.00
$20.00
$30.00
$40.00
$50.00
$60.00
$70.00
$80.00
$90.00
LADWP BURBANK GLENDALE ANAHEIM SCE PASADENA RIVERSIDE
AMOUNTLADWP 65.78$ BURBANK 67.15$ GLENDALE 67.86$ ANAHEIM 69.12$ SCE 74.71$ PASADENA 81.15$ RIVERSIDE 81.23$
• Six Utility Average $73.19 per month• Glendale is below the average by $5.33 or 7.3% per
month
• Six Utility Average $73.19 per month• Glendale is below the average by $5.33 or 7.3% per
month
Base Rate, 8.62
Fuel Adjustment,
4.48
Public Benefits Charge, 0.47
‐
2.0
4.0
6.0
8.0
10.0
12.0
14.0
Cents per KWH
Components of March 2011 Residential Electric RateComponents of March 2011 Residential Electric Rate(Residential at 500KWH)(Residential at 500KWH)
Total Cents per KWH,13.57
4949
5050
Water Rate ComparisonWater Rate ComparisonResidential Water Bill Residential Water Bill
(at 19 HCF per month)(at 19 HCF per month)
$‐
$10.00
$20.00
$30.00
$40.00
$50.00
$60.00
$70.00
$80.00
$90.00
$100.00
BURBANK PASADENA GLENDALE LOS ANGELES CRESCENTAVALLEY
AMOUNTBURBANK 56.42$ PASADENA 62.55$ GLENDALE 63.78$ LOS ANGELES 86.35$ CVWD 90.54$
• Four Utility Average $73.97 per month• Glendale is below the average by $10.19 or 13.8% per month• Four Utility Average $73.97 per month• Glendale is below the average by $10.19 or 13.8% per month
Future Challenges and Impacts Electric Services
– Reduce Rates 35% Below SCE– Increase Grayson Efficiency– Power Supply
Common– Budgetary Compliance– Regulatory Compliance– Workforce Transition– Rate Restructure– Smart Grid– Asset Management– Economic and Climate Uncertainty
5151
Water Services– Expand Potable Sources– Expand Recycled Water– Sustainable Conservation– Chromium VI
Questions or Comments?Questions or Comments?
5252
Supplemental InformationSupplemental Information
5353
GOALSGOALS
5454
GoalsGoalsMeasurable targets that describe the components of excellence inMeasurable targets that describe the components of excellence in each each
GWP Key Result Area (KRA)GWP Key Result Area (KRA)
KRA: WATER SUPPLY Produce 3,856 AFY from
Verdugo Basin by 2014 Serve 2,500 AFY recycled
water by 2013 Institute a 2.5% PBC-like
charge to fund water conservation measures by Dec 2010
Reduce water usage by 7% over 2006 base year by 2014
KRA: POWER SUPPLY Reduce electrical usage by
7% by 2014 Increase GPP efficiency to
<10,000 heat rate by 2015 Reduce GHG emissions to
1990 levels by 2020 Achieve a balanced energy
portfolio by 2020 Operate Energy Management
Resources Group under defined metrics beginning July 2010
5555
GoalsGoalsMeasurable targets that describe the components of excellence inMeasurable targets that describe the components of excellence in each each
GWP Key Result Area (KRA).GWP Key Result Area (KRA).
KRA: CUSTOMER SERVICE Consistently achieve above
average customer satisfaction scores from the CMUA survey by Dec 2010
Ensure that all affected customers and public are consistently notified of all GWP activities by Dec 2009
Restore minor power outages within 10 minutes and major outages within 20 minutes by 2014
KRA: RATES Establish water rates at or
below 80% of the average rates in the area by 2014
Reduce electric rates to 35% below SCE by 2014
Increase annual electrical wholesale net revenue to $10M by 2014
Reduce electrical system losses to <10% by 2014
5656
GoalsGoalsMeasurable targets that describe the components of excellence inMeasurable targets that describe the components of excellence in each each
GWP Key Result Area (KRA).GWP Key Result Area (KRA).
KRA: POWER
INFRASTRUCTURE Reduce number of outages to
less than 25 per year by June Upgrade transmission system
to 69 kV by June 2014 Convert distribution feeders
from 4 kV to 12 kV by 2020 Replace all electromechanical
relays with state-of-the-art relays by 2018
Implement effective asset management by 2013
KRA: WATER INFRASTRUCTURE
Reduce unaccounted-for water to 5% by June 2011
Replace all small meters installed before 2004 by June 2011
Replace/rehabilitate 25 miles of pipe by 2014
Implement effective asset management by 2013
5757
GoalsGoalsMeasurable targets that describe the components of excellence inMeasurable targets that describe the components of excellence in each each
GWP Key Result Area (KRA).GWP Key Result Area (KRA).
KRA: WORKFORCE
Continually improve job satisfaction of our employees beginning Nov 2009
Increase annual workforce availability to 87% by 2014
Have <5% vacancy rate by 2012
Achieve annual utility average OSHA incident rate of 2.0 beginning 2014
Have zero preventable vehicle accidents each year beginning June 2010
KRA: SYSTEMS
Achieve 100% AMI meter saturation by 2013
Operate GWP within a city-wide GIS beginning 2013
Implement new Dept of Finance processes for GWP transactions beginning Dec 2010
Create a GWP system integration that assures no redundant data entry by 2013
Launch profitable new business ventures beginning 2013
5858
GoalsGoalsMeasurable targets that describe the components of excellence inMeasurable targets that describe the components of excellence in each each
GWP Key Result Area (KRA).GWP Key Result Area (KRA).
KRA: CITY OF GLENDALE Improve communications with
customers, City Council, and City Departments beginning Nov 2009
Determine optimum value of transfer to provide mutual benefits to City and GWP by 2014
Implement communications vehicles to improve GWP’s public image beginning 2011
Implement new collaborative ventures with City departments beginning Dec 2011
KRA: LEGISLATION ®ULATION
Continue compliance with state and federal regulatory requirements beginning Feb 2009
Establish and continue on-going relationships with state and federal legislators and regulators beginning Jan 2010
Develop specific GWP legislative strategy and initiatives beginning June 2010
Provide quarterly reports on major activities and successes beginning Jan 2010
5959
Electric Utility Rate Electric Utility Rate ComparisonComparison
6060
$0.00 $50.00 $100.00 $150.00 $200.00 $250.00 $300.00 $350.00 $400.00
2,000 kWh
1,000 kWh
500 kWh
200 kWh
CONSUMPTION
2,000 kWh 1,000 kWh 500 kWh 200 kWhLADWP $263.14 $131.57 $65.78 $26.31ANAHEIM $308.43 $148.89 $69.12 $24.89BURBANK $306.92 $143.72 $67.15 $26.00GLENDALE $313.08 $147.53 $67.86 $30.11PASADENA $274.11 $158.18 $81.15 $24.68SCE $394.45 $135.66 $74.71 $25.57RIVERSIDE $363.57 $171.55 $81.23 $39.86
LADWP SURVEYCOMPARISON OF RESIDENTIAL
ELECTRICAL BILLS FOR MONTH OF MARCH 2011
LADWP ANAHEIM BURBANK GLENDALE PASADENA SCE RIVERSIDE
6161
$0.00 $100.00 $200.00 $300.00 $400.00 $500.00 $600.00 $700.00 $800.00
5,000 kWh
2,000 kWh
1,000 kWh
500 kWh
CONSUMPTION
5,000 kWh 2,000 kWh 1,000 kWh 500 kWhLADWP $530.08 $231.34 $131.76 $81.97ANAHEIM $682.72 $280.24 $146.00 $79.00BURBANK $667.80 $272.10 $140.20 $74.26GLENDALE $687.90 $284.49 $150.01 $82.78PASADENA $690.31 $284.62 $149.39 $81.77SCE $683.69 $286.58 $154.21 $88.03RIVERSIDE $777.55 $360.69 $221.74 $152.27
LADWP SURVEYCOMPARISON OF SMALL COMMERCIAL ELECTRIC BILLS
FOR MONTH OF MARCH 2011
LADWP ANAHEIM BURBANK GLENDALE PASADENA SCE RIVERSIDE
6262
$0 $5,000 $10,000 $15,000 $20,000 $25,000 $30,000 $35,000
250,000 kWh 350 kW
100,000 kWh 300 kW
50,000 kWh 150 kW
10,000 kWh 40 kW
CONSUMPTION
250,000 kWh 350 kW 100,000 kWh 300 kW 50,000 kWh 150 kW 10,000 kWh 40 kWLADWP $24,057 $8,937 $5,985 $1,369ANAHEIM $26,652 $13,365 $6,547 $1,328BURBANK $30,606 $13,962 $6,937 $1,492GLENDALE $27,062 $12,833 $6,883 $1,523PASADENA $27,007 $12,510 $6,373 $1,423SCE $21,230 $10,855 $5,694 $1,368RIVERSIDE $34,830 $15,516 $7,641 $1,666
LADWP SURVEYCOMPARISON OF SMALL COMMERCIAL DEMAND ELECTRIC BILLS
FOR MONTH OF MARCH 2011
LADWP ANAHEIM BURBANK GLENDALE PASADENA SCE RIVERSIDE
6363
$0 $50,000 $100,000 $150,000 $200,000 $250,000 $300,000
2,000,000 kWh 5,000 kW
300,000 kWh 1,000 kWCONSUMPTION
2,000,000 kWh 5,000 kW 300,000 kWh 1,000 kWLADWP $219,265 $35,409ANAHEIM $225,059 $40,509BURBANK $261,324 $41,709GLENDALE $236,156 $39,192PASADENA $235,372 $38,217SCE $199,431 $33,186RIVERSIDE $220,486 $37,310
LADWP SURVEYCOMPARISON OF LARGE COMMERICAL ELECTRIC BILLS
FOR MONTH OF MARCH 2011
LADWP ANAHEIM BURBANK GLENDALE PASADENA SCE RIVERSIDE
6464
0-500 501-1000 1001-2000 2001-5000 5000+# of
Meters 6,682 1,813 1,385 808 41
-
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
# of
Met
ers
Usage (KWH)
Small Commercial KWH Usage Small Commercial KWH Usage FrequencyFrequency
10,729 Total Meters10,729 Total Meters
Level
6565
$‐
$20.00
$40.00
$60.00
$80.00
$100.00
$120.00
$140.00
$160.00
BURBANK ANAHEIM PASADENA LADWP GLENDALE SCE RIVERSIDE
Electric Rate ComparisonElectric Rate ComparisonSmall Commercial Electric BillSmall Commercial Electric Bill
(at 500 KWH per month)(at 500 KWH per month)
AMOUNTBURBANK 74.26$ ANAHEIM 79.00$ PASADENA 81.77$ LADWP 81.97$ GLENDALE 82.78$ SCE 88.03$ RIVERSIDE 152.27$
• Six Utility Average $92.88 per month• Glendale is below the average by $10.10 or 10.9% per month• Six Utility Average $92.88 per month• Glendale is below the average by $10.10 or 10.9% per month 6666
0-10,000 10,001+# of Meters 1,472 466
-
200
400
600
800
1,000
1,200
1,400
1,600
# of
Met
ers
Usage (KWH)
Small Commercial Demand KWH Usage Small Commercial Demand KWH Usage FrequencyFrequency
1,938 Total Meters1,938 Total Meters
Level
6767
$‐
$200
$400
$600
$800
$1,000
$1,200
$1,400
$1,600
$1,800
ANAHEIM SCE LADWP PASADENA BURBANK GLENDALE RIVERSIDE
Electric Rate ComparisonElectric Rate ComparisonSmall Commercial Demand Electric BillSmall Commercial Demand Electric Bill
(at 10,000 KWH per month)(at 10,000 KWH per month)
AMOUNTANAHEIM 1,328$ SCE 1,368$ LADWP 1,369$ PASADENA 1,423$ BURBANK 1,492$ GLENDALE 1,523$ RIVERSIDE 1,666$
• Six Utility Average $1,441 per month• Glendale is above the average by $82 or 5.7% per month• Six Utility Average $1,441 per month• Glendale is above the average by $82 or 5.7% per month 6868
0-50,000 50,001-100,000 100,001-250,000 250,000+# of Meters 77 42 36 7
-
10
20
30
40
50
60
70
80
90
# of
Met
ers
Usage (KWH)
Commercial/Industrial KWH Usage Commercial/Industrial KWH Usage FrequencyFrequency
163 Total Meters163 Total Meters
Level
6969
$‐
$1,000
$2,000
$3,000
$4,000
$5,000
$6,000
$7,000
$8,000
$9,000
SCE LADWP PASADENA ANAHEIM GLENDALE BURBANK RIVERSIDE
Electric Rate ComparisonElectric Rate ComparisonCommercial/Industrial Electric BillCommercial/Industrial Electric Bill
(at 50,000 KWH per month)(at 50,000 KWH per month)
AMOUNTSCE 5,694$ LADWP 5,985$ PASADENA 6,373$ ANAHEIM 6,547$ GLENDALE 6,883$ BURBANK 6,937$ RIVERSIDE 7,641$
• Six Utility Average $6,530 per month• Glendale is above the average by $354 or 5.4% per month• Six Utility Average $6,530 per month• Glendale is above the average by $354 or 5.4% per month 7070
0-300,000 300,301-2,000,000 2,000,001+# of Meters 50 15 0
-
10
20
30
40
50
60
# of
Met
ers
Usage (KWH)
Large Commercial/Industrial KWH Usage Large Commercial/Industrial KWH Usage FrequencyFrequency
65 Total Meters65 Total Meters
Level
7171
$‐
$5,000
$10,000
$15,000
$20,000
$25,000
$30,000
$35,000
$40,000
$45,000
SCE LADWP RIVERSIDE PASADENA GLENDALE ANAHEIM BURBANK
Electric Rate ComparisonElectric Rate ComparisonLarge commercial/Industrial Electric BillLarge commercial/Industrial Electric Bill
(at 300,000 KWH per month)(at 300,000 KWH per month)
AMOUNTSCE 33,186$ LADWP 35,409$ RIVERSIDE 37,310$ PASADENA 38,217$ GLENDALE 39,192$ ANAHEIM 40,509$ BURBANK 41,709$
• Six Utility Average $37,723 per month• Glendale is above the average by $1,467 or 3.9% per month• Six Utility Average $37,723 per month• Glendale is above the average by $1,467 or 3.9% per month 7272