Predictive Modeling, Big Data and Regulatory Concerns: A ......Brave new world is here ... the...

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Predictive Modeling, Big Data and Regulatory Concerns: A Healthy Tension? Chester J. Szczepanski John R. Pedrick

Transcript of Predictive Modeling, Big Data and Regulatory Concerns: A ......Brave new world is here ... the...

Page 1: Predictive Modeling, Big Data and Regulatory Concerns: A ......Brave new world is here ... the tension and to guide regulatory response ... Consistent treatment of consumers ...

© 2017 National Association of Insurance Commissioners

Predictive Modeling, Big Data and Regulatory Concerns: A Healthy Tension?

Chester J. SzczepanskiJohn R. Pedrick

Page 2: Predictive Modeling, Big Data and Regulatory Concerns: A ......Brave new world is here ... the tension and to guide regulatory response ... Consistent treatment of consumers ...

© 2017 American Academy of Actuaries. All rights reserved.May not be reproduced without express permission.

PREDICTIVE MODELING, BIG DATAAND REGULATORY CONCERNS:

A HEALTHY TENSION?

Chester J. Szczepanski, MAAA, FCAS John R. Pedrick, MAAA, FCAS

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A Practical Perspective: Historical Context

Statutory Review Standard (officially and generally)

Rates neither: Excessive Inadequate Or unfairly discriminatory

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A Practical Perspective: Historical Context

Review standard (unofficially)

Don’tScrew Up!

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A Practical Perspective: Efficient Solution

An Often Workable Solution: Competition in competitive

markets can often regulate markets to the statutory standard.

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A Practical Perspective: Efficient Solution

Why? How?

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A Practical Perspective: Personal Auto

The likely cornerstone of any company’s business plan is profitable growth. The Personal Auto Book continues to be at the core of this strategy. Companies generally know that they must: Identify and keep the better risks Attract more of these risks Refine pricing and selection among all risks Avoid adverse selection

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A Practical Perspective: Personal Auto

Personal Auto Like bonds in a diversified portfolio Generally lower volatility High volume Very predictable Modest limits Other statutory factors

Must guard against loss ratio erosion Adverse selection!

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A Practical Perspective: Key Observation

Adverse Selection … Anti-selection, or negative

selection, is a term used in economics, insurance, risk management, and statistics. It refers to a market process in which undesired results occur when buyers and sellers have asymmetric information.

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A Practical Perspective: Personal Auto

Intuitively, we all know the key factors How many miles are driven Where are they driven When are they driven How are they driven And the insured’s proclivity to use the insurance

product

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A Practical Perspective: Personal Auto

Past Practice: Ask the insured for

annual mileage Ask the insured where

the vehicle is garaged Work, pleasure or both? Past violations and

accidents? Past claims?

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A Practical Perspective: Personal Auto

Recent Practices Credit scores Big data Predictive models Location Education Income Other factors….

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A Practical Perspective: Personal Auto

On the Horizon (Now?) Brave new world is here

Fitness devices Smartphones Auto manufacturers

Accelerometers & apps everywhere!

Everybody is monitoring Who “owns” the data? More importantly: Who knows

how to leverage the data?

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A Practical Perspective: Personal Auto

Key Points Companies, like species,

must compete. They either adapt or go extinct!

Beyond the science, the devil is in the details

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A Practical Perspective: Personal Auto

Survival Strength in data and

analytics Outliers, those that lag

behind, become prey

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A Practical Perspective: Conclusion

Competition works, but there can be . . .

Tension with consumer interests

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A Practical Perspective: Structural Considerations

Mandatory coverage

Public acceptability

Consumerism

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A Practical Perspective: Asymmetric Information

Many players are now using this information and employ these techniques

They are advantaging themselves at their competitors' expense

This is anathema to profitable growth for the less prepared and refined

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A Practical Perspective: Managing the Tension

Analytic framework to manage the tension and to guide regulatory response

Risk Classification Statement of Principles

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A Practical Perspective: Managing the Tension

PurposeTo achieve and maintain viable insurance systems, the process of risk classification should serve three primary purposes: Protect the insurance system’s financial

soundness Be fair Permit economic incentives to operate

and thus encourage widespread availability of coverage

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A Practical Perspective: Managing the Tension

A Regulatory Solution Rely on market place

competition (economic incentive)

Balance with an eye to assure fairness for all parties

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A Practical Perspective: Key Takeaways

For economic survival, companies must compete and keep up with the pack

Best practice is to exploit available technologies

Technologies are moving closer to measuring real risk factors

Regulators have a daunting task to balance the tension between fairness and competition

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The Perspective in Practice:We Have a Filing, Now What?

What is your state’s law? Statutes Regulations Bulletins

What is the commissioner’s position?

How do Actuarial Principals and Standards of Practice apply?

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The Perspective in Practice: State Law

Rate standards – rates shall not be: Inadequate Excessive Unfairly discriminatory

Unfair and deceptive practices Discrimination in the amount of

premium between individuals of essentially the same risk and hazard

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The Perspective in Practice: Rate Standards

Rate standards – rates shall not be: Inadequate Excessive Unfairly discriminatory

Unfair and deceptive practices Unfair discrimination in the amount

of premium between individuals of essentially the same risk and hazard

CAS Statement of Principals Regarding P&C Ratemaking

A rate is reasonable and not excessive, inadequate, or unfairly discriminatory if it is an actuarially sound estimate of the expected value of all future costs associated with an individual risk transfer.

ASOP 12 – Risk ClassificationRates … would be equitable (i.e., fair) if differences in rates reflect differences in expected cost for risk characteristics.

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The Perspective in Practice: Unfair Discrimination

Prohibited characteristics Race Creed Color National origin Ethnic background Sexual orientation

Other characteristics for some states Gender Age

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The Perspective in Practice:Reviewing the Model – Key Questions

How is it used? Supplementary factor Element of the classification system Entire classification system

What does the commissioner approve? Rates – most common answer Methods – in some states

What precedents have been set? Other insurers’ use of models

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The Perspective in Practice: Prohibited Characteristics

Demonstrate that the prohibited characteristics are not used List of variables actually used Attestation from the actuary or a company officer? Known data source

Issues Confidentiality of proprietary models Do any variables act as surrogates?

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The Perspective in Practice:Reviewing the Model

How much detail is feasible? What resources are available? What are the time limits governing

reviews? How can regulatory needs be met?

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The Perspective in Practice:Reviewing the Model

How will having the formula help: In determining fair discrimination? In prohibiting unfair discrimination?

Do you have an expert in: GLMs? Modeling?

Would you recreate the model from scratch? Need source database Need assumptions and decisions at key

points of development

Is this practical?

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The Perspective in Practice:Reviewing the Model

What is needed To determine fair discrimination? To detect unfair discrimination?

Results Matching rates to level of risk Based on risk classification standards

Measurement Loss ratio relativities Goodness of fit Stability in results over time

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The Perspective in Practice:Reviewing the Model

How was the model developed? Data

How many states? How many years? How many data records?

Process Modeling protocols

Documentation Who signs off, when?

Set aside data for validation Calibration How often is the model updated?

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The Perspective in Practice:Reviewing the Model

Does the model do what the insurer says?

Do the results make sense? Are the statistical methods and

the tests applied to the model appropriate?

How long will it be accurate; when will it be updated?

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The Perspective in Practice: Other Concerns

Market Conditions Availability of coverage Affordability of coverage Consistent treatment of consumers

Financial Solvency Adverse selection of companies without

models Alignment of price and risk

Precedent Consistent treatment of insurers

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Questions

?

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For More Information

For more information, contactMarc Rosenberg, senior casualty policy analyst,At [email protected] or (202) 785-7865