Pre-Owned Sales Training
Transcript of Pre-Owned Sales Training
• Understanding the preowned business
• Why preowned business is important for dealers
• Key processes for preowned business
• Ensuring excellent customer experience at your
dealership
What you will learn
Introduction
Pre-Owned Sales Training
What is included
• Instruction by an expert facilitator
• Small interactive classes
• Specialized manual and course materials
• Personalized certificate
Topics covered
• Understanding the structure of preowned guidebook
• Increasing profits from preowned sales business
• Increasing new car sales and aftersales revenue
• Getting the highest customer recommendation and loyalty
Duration
Face to Face
1 day
Virtual
3 X 2-Hr Sessions
The preowned cars business
is an integral part of
automobile business
because it improves major
KPI's: profitability, customer
base, residual value.
improving this business can
boost revenues, not only
through raw sales alone,
but by attracting new
customers and supporting
after sales activities.
this course will help
establish efficient
processes, implement
professional lead
management and improve
your business sales figures
and revenues in the long
term.