PräSentation Managementmodelle Europa[1]

Management Models EuropeSocio Technical Systems

Interkulturelles Management - SS 2010 - Prof. Dr. Thomas FalterElisabeth Halbritter - Susanne Landstorfer - Kathrina Preisinger

Agenda

History

Discussion

Usage - Applicatio

ns

Opinion Leaders

Pros and Cons

System and Characterist

ics

SocioTechnica

lSystem

Risk and Constrai

nts

Elisabeth Halbritter - Susanne Landstorfer - Kathrina Preisinger

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1) Bad motivation achievement2) High labour turnover rate3) Increasing time absents4) Non – cooperation5) Isolated individuals

History

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interactions betweensocial system

technical system

Long Wall Method of Coal Getting

Socio - Technical - System

Elisabeth Halbritter - Susanne Landstorfer - Kathrina Preisinger 31/03/2010

Application of methods

to achieve a certain effect

Interactive relations as basis of human

cohabitation

Set of entities forming an integrated collectivity

Technical

System

Socio

Socio technical systems and its characteristics

Sub-system

Finance

HR

Marketing

T

Sub-system

SProduction

Social

Technical

S

ST

T

System

SocialTechnical

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Socio technical systems and its characteristics

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Technical

Social

Organisational

structure

• Demands• Knowledge• Skills

Employees


• Resources• Equipment• IT

Technologie and Tools

Structure• How it works• How it communicates• How they make decisions

Socio technical systems and it‘s characteristics


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Open

Dynamic

Self– regulated

Structured

Technical

Social

Organisational structure

Input OutputBusiness Processe

s

Products



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Open

Dynamic

Self– regulated

Structured Technical

Social



s

Products



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Open

Dynamic

Self– regulate

d

Structured Technical

Social



s

Products

Socio technical systems and it‘s characteristic


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Open

Dynamic

Self– regulated

Structured Technica

l

Social


InputOutpu

t

Business Processe

s

Products

Culture

Environment


Frederick Edmund Emery

“In general the management has to comprehend that the road to success for an enterprise depends on how it works as a socio technical system - not only as a technical system with exchangeable individuals who are added and have to adapt.”

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Niklas Luhmann

„System theory says that communities are not only a collection of human beings or other non-social systems but a closed process of social communication.“

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„Managers who act in a systematic ways gear development process due to their personality and authority and they improve structures and relationships“


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Lucy_Lucy_Lucy.avi

Usages - Applications

Europe combination of technical and social workVolvo Modell - Uddevalla

Saab – MalmöWork in terms, engine construction of VWService sector, payment transaction in banksSt. Galler Management Modell


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Pros and Cons

• not controllable from extern• Self-enhancing• One change generates a lot of other changings• Complexity of structure & culture• In transparent cohesion• Difficult implementation in the perception & thinking

• Self managed• High dynamic & open system• Encourage self organization basic requirement - > trust• Improve structures & relations• Self-realization• Motivation• Increase in quality, flexibility & assembly time

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Complexity

Stakeholders prospects

Difficult implementation

difficult to controlset the future

direction

Values lived as role model

Risks and Constraints

Mutual basis is the value systems and the aims

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What do you think is more important,a manager who is social or technical oriented?

Which Management style is necessary for an efficient socio technical system?

What are the main statements the European and the US Model have in common? Do you prefer to work in a socio technical

system or in an American system like the ‘Collin´s Model’

Discussion

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PräSentation Managementmodelle Europa[1]

Documents

Transcript of PräSentation Managementmodelle Europa[1]