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GTEE1109:SPEAKING SKILLS IN ENGLISHPAIRED DIALOGUES (25%)

SAMPLE SITUATION

SAMPLE SITUATION 1: Student A

You have decided to be adventurous and get your hair coloured. You really likeyour new look as you think it is trendy. As you respect your friends opinion, youask him/her what he/she thinks of the hairstyle.

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SAMPLE SITUATION 1: Student

Your friend has !ust coloured her hair and asks your opinion about it. You thinkthat the new colour does not suit her, but you do not want to hurt her feelings.

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SAMPLE SITUATION 2: Student A

You received your telephone bill for "uly and found that you have been billed#$%&.'( for a midnight call to the )hilippines, which you didnt make. You havegone to the complaints counter at *elekom $alaysia to clarify the matter.

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SAMPLE SITUATION 2: Student

You are a *elekom $alaysia employee. A customer has come to the complaintscounter to complain about being charged for a call +she didnt make. #espond tothe complaint.

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SAMPLE SITUATION 3: Student A

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You are a student from a foreign country who is on echange programme with thisuniversity. hile strolling at a crowded shopping comple, you lost yourhandphone. You are very worried because it is your main way of communicatingwith your family in your own country. Ask your friend for advice.

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SAMPLE SITUATION 3: Student

Your friend is a student from a foreign country who is on an echange programmewith this university. hile strolling at a crowded shopping comple, he/she losthis/her handphone. e/She is very worried because the lost handphone is themain way for your friend to communicate with his/her family members. 0ivesuggestions on what can be done to solve the problem.

SAMPLE SITUATION 4: Student A

You want to celebrate your parents 12th wedding anniversary with a dinner tomorrowat the Delicious restaurant in angsar. You booked a table for the event last week.

You call the restaurant today to confirm the reservation.

SAMPLE SITUATION 4: Student

You are in charge of reservation at the Delicious restaurant. A customer calls toconfirm a reservation for an anniversary dinner at the restaurant. You cant find anyrecord of the booking in the reservation list and the restaurant is fully booked fortomorrow. 3plain the situation to him/her.