Practice Claim and Acceptance ANSWER
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Transcript of Practice Claim and Acceptance ANSWER
8/8/2019 Practice Claim and Acceptance ANSWER
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1).
The Manager,Dastagir Apparels Pvt. Ltd.
Dhaka – 1000
March 7, 2008
Subject: Printing Mistake on T-Shirts
Dear Sir,
With reference to the order #…. , we have received 10,000 pieces of T-shirts with printing mismatch.
On February 20
th
, the order sheet that we sent had the black design to be printed at the back side and white design to be printed at the front side of each T-shirt. We have also
paid for this order. Today we received this order, but black design was printed front and
front design was printed back.
In this connection, I request you to refund 50% of the invoice price. If the refund is not
possible, we might have to stop our second order that is already under process.
Your immediate response in this regard is highly appreciated.
Sincerely Yours’
David Schaible
Purchase Manager
Old Navy Inc.
8/8/2019 Practice Claim and Acceptance ANSWER
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2) ABC Garments manufactures T Shirt and sell to NKD Garments of Germany. Things
were very fine till last month. Today morning, Mr. Azad, merchandiser of ABC
Garments received an email from NKD. The message shocked him deeply. In the lastmonth, the shipment of PO# MN3150, style # BD1589TF reached on time. In total
20,000 TShirts were in the package. After opening each carton, buyer noticed that 10,000
Tshirts were in order but rest 10,000 pieces had problems. Colors were faded and black spots were at the back side of it. These TShirts are to be promoted in a Trade Show, and
thus buyer asks for 40% discount to be given on the purchase price. You work under Mr.Azad. You investigated and realized that it has happened due to power failure and the
claim is valid. You have arranged a generator only for operating dyeing machine. Thusyou wanted to accept the request placed by the buyer. Write a letter.
Answer.
November 16, 2009
Manager,
NKD Garments,
Germany.
Subject: Assurance of 40% Discount on 10,000 T-shirts for PO# MN3150
Dear Sir,
With reference on your letter dated November 01, 2009, our management has been
agreed to give you a discount of 40% on the purchase price for 10,000 T-shirts againstPO#MN3150, Style# BD1589TF.
In our last month shipment, 20,000 Tshirts were shipped. Among which, due to sudden
power disruption, 10,000 T-shirts color got faded and black spots also shown up. Thesewere not seen during the production and dry process. However, avoiding such situation in
future, our management has already set up an automated generator for operating dyeing
machine.
We are confident that your European markets would like our fabrics and design. Thank
you for staying with us.
Yours truly,
-------------------
Azad
Manager,
ABC Garments.