Practical implementation of ERM systems in international organisations Geneva May 2003 ERM Manual.

Practical implementation of ERM systems in international organisations

Geneva May 2003

ERM ManualERM Manual


Context– Various international organisations have

undertaken the implementation of an ERM system • several of these have presented their system at SIO

meetings and shared their experience

– Other international organisations are starting or about to start implementation of ERM systems• these organisations have shown interest in learning

from the experience of international organisations that have already implemented an ERM system


Context– The issue of email (how to handle it, what needs

to be filed, how it should be filed ie paper or electronic etc) has come up in various SIO meetings and is an issue that all international organisations have to deal with.


Purpose of Guide– Tool for international organisations to provide

practical guidance when implementing an ERM system

– Guide will focus in particular on the needs of international organisations


Target audience– SIO members– Other records managers and/or Archivist in

international organisations planning to implement an ERM system


Proposed content– Needs analysis and requirements

– Selection of software

– Project management (composition of group, role of records manager, working with others etc)

– Working with vendors

– Development of software

• getting the software to work in an international organisation

– Relations and communication with users

– Training and support

– Implementation follow-up

Proposed content - specific issues– Email • which emails are records?

• How should these be captured and stored?

– Long term preservation of electronic records


How will guide be established?– Working Group • composed of SIO members that have implemented

ERM systems in an international organisation

• working group will report progress to SIO in newsletter or in annual meetings

• Records Managers of OECD, UNNY, WIPO and WHO indicated interest in participating in working group

Communications working group members– Email– Collaborative tools on SIO website– Telephone– Meetings


Time frame– May - June 2003 - establishment of working

group– June 2003 - November 2003 - definition of

content and communications among group members

– January - ICA meeting 2004 - first draft of guide– ICA meeting 2004 -first draft will be circulated in

advance of meeting and will be briefly discussed at meeting


Interested in joining the working group?– Contact Mary-Ann Grosset at : Mary-

[email protected]; or– Contact Ineke Deserno at [email protected]

– The SIO Chairman is the overall co-ordinator of the ERM Manual

Thank you for your attentionThank you for your attention

Presented by Mary-Ann Grosset, OECD

Ineke Deserno, WHO

Practical implementation of ERM systems in international organisations Geneva May 2003 ERM Manual.

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