Practical Guide - Quebec 2013

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PRACTICAL GUIDE FOR NEWLY-ARRIVED TRADEREPRESENTATIVES TO THE PROVINCE OF QUÉBEC

This publication has been produced by TFO Canada with funding from Foreign Affairs, Trade and Development Canada. All

information provided in this document is based on the best available at the time of preparation and is offered without responsibility

on the part of TFO Canada. The reader is advised to check periodically with TFO Canada for updates.

This publication is distributed subject to the condition that it shall not, by way of trade or by any means, be lent, sold, hired out or

otherwise circulated in any form other than that in which it is published, including this notice. This publication shall only be madeavailable to assist businesses, trade support organizations, and government agencies which have their head office and

operations residing in countries eligible for international development assistance from the Canadian government. In no case may

it be sold or distributed at any cost, direct or implied, nor may it be published on a publicly accessible website or equivalent,

without TFO Canada’s consent.

© Trade Facilitation Office Canada, 2013

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Practical Guide For Newly ‐ Arrived Trade Representatives To The Province Of Québec

TABLE OF CONTENTS

Scope ....................................................................................................... 4

About

TFO

Canada................................................................................... 4

Demographic

Information ....................................................................... 4

Business

Hours

and

Public

Holidays ........................................................ 5

Travel and Transportation....................................................................... 6

Economic

Overview ................................................................................. 6

Manufacturing......................................................................................... 7

Consumers

and

Consumer

Trends .......................................................... 7

Sales

Taxes............................................................................................... 8

Imports .................................................................................................... 8

Import

Documentation

and

Regulations................................................. 9

Trade

Shows .......................................................................................... 10

How

to

Access

Importers....................................................................... 10

Planning

an

Incoming

Trade

Mission..................................................... 11

Role of TFO Canada’s Regional Representative..................................... 12

Useful

Links............................................................................................ 12

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The Province of Québec

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Scope

The scope of this document is to provide a newly-arrived Trade Representative to the province ofQuébec a practical overview of the province as a market for his/her country’s exporters. It gives somebackground on the economy as well as general market characteristics. But more importantly, it provides

a variety of tools that can be used for the Trade Representative to better understand the market and geta sound understanding on how to best approach this market. It also lists a number of resources andtools to help Trade Representatives identify buyers/importers in the province. It is meant to be used asan addendum to TFO Canada’s Exporting to Canada Handbook which can be downloaded byregistering free of charge with TFO Canada online (www.tfocanada.ca).

About TFO Canada

TFO Canada is funded in large part by Foreign Affairs and Trade Development Canada and its role is to

assist exporters from developing countries in accessing the Canadian market. It focuses on facilitatingaccess to the marketplace for small and medium-size exporters from developing countries. It alsoassists trade representatives from these countries accredited to Canada (in the different consulates,embassies and high commissions) by providing expertise and market information on how to bestpenetrate the Canadian market. By registering on TFO’s website (www.tfocanada.ca), traderepresentatives based in Canada can benefit from a wealth of market information designed to betterunderstand this competitive market. These free services are also offered to exporters.

Throughwww.tfocanada.ca, trade representatives in Canada, exporters and trade support institutions indeveloping countries can gain access to a variety of market studies (over 20 sectors) and to theHandbook on Exporting to Canada (the 2013 edition is the 10th edition of this publication) as well as tokeep abreast of upcoming trade events and news across Canada and abroad. It also provides a list ofthe documents required for exporting to Canada. The major departments responsible for regulations,laws and acts regarding the importation into Canada can be found in the Handbook and several arealso provided in the Useful Links section at the end of this document.

Trade representatives can also advertise trade events held in their country on the TFO website, free ofcharge. The information is then publicised to over 1400 importers across Canada who are currentlyregistered with TFO. Experienced exporters from developing countries who register with TFO Canadaby successfully completing a detailed profile about their company and products can also benefit frompublicity to the Canadian import community through TFO Canadà s monthly e-publication “ImportInfo”which is distributed to those importers.

Demographic Information

Of Canada’s 34.88 million inhabitants (2012), Québec’s population is 8.05 million, slightly below onequarter of the Canadian total (source: Statistics Canada). The province covers more than 1.7 millionkm², representing an area more than 3 times the size of Spain and Thailand and more than 4 times theareas of Zimbabwe, Japan or Germany. For climactic reasons, the majority of the population of the

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province lives within 150 km of the border with the United States. Population growth is rather small.Between 2006 and 2012, Québec's population grew at an average rate of just under 1% per year,slightly less than the population growth rate for the rest of Canada.

The largest city in the province is Montréal (the commercial centre of the province), with a population of

3.8 million inhabitants (2011 Census – Source: Statistics Canada). Other cities of importance in termsof population are: Laval, Québec City (also the province’s capital), Sherbrooke, Gatineau, Trois-Rivièresand Saguenay.

As Canadà s second largest urban centre after Toronto, Montréal is also the largest French-speakingcity in the world outside of Europe. While French is predominant (and English to a lesser extent), onecan find over 200 languages spoken in the streets of Montréal. Across Quebec, approximately 80% ofthe population has French as a mother tongue, by far the most popular language spoken. While inmuch of the outlying regions of the provinces French in widely spoken, there is a strong ethnic mix inthe cities of Montréal and Laval where one can find large communities of Latin American, European,

African and Asian immigrants. There are specific areas within both Montréal and Laval with specific

cultural/ethnic communities where restaurants, shops and services cater to each cultural or ethniccommunity. For example, the St-Michel area of Montréal (north-east) has a very large Haitianpopulation where one can find small grocery stores, restaurants and other shops offering typicalproducts from Haiti and the Caribbean.

The strong presence of French in the province of Québec has influenced immigration patterns over theyears. Consequently, large populations of French-speaking communities have come from differentregions of the world: the Caribbean (e.g. Haiti), The Maghreb (e.g. Morocco), West Africa (e.g. Sénégal,Côte d’Ivoire), Europe (e.g. France, Belgium, Switzerland) and Asia (e.g. Vietnam). This is over andabove the large non-francophone immigration from Europe, Asia and Latin America that has takenplace over the last six decades throughout Canada following the Second World War. By implication,there are large amounts of small ethnic or nostalgic segments of the market, especially in and aroundthe city of Montréal. This is particularly evident in the fresh and processed foods sectors. Thedistribution outlets for these products tend to be numerous but small, often carrying products on aninformal basis.

While English is widely understood and spoken when conducting business with Québec enterprises, theknowledge of French is an asset when doing business with importers.

Business Hours and Public Holidays

Standard business hours in Québec are essentially the same as the rest of Canada: Monday to Fridayfrom 9am to 5pm. Retailers are generally open seven days per week from 8 or 10am until 5 or 6pm,although some smaller retailers are closed on Sundays. Many retailers stay open until 9pm onThursdays and Fridays and large shopping mall/district retailers are open until 9pm from Monday toFriday.

For the most part, the province celebrates the same holidays as the rest of the country with theexception of St-Jean-Baptiste Day on June 24th which is specific to Québec. On this day, most

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businesses and government offices are closed. But unlike most other parts of Canada, Quebec doesnot observe the Family Day holiday in February, or the Civic Holiday in August.

Travel and Transportation

Because of its climate, Montréal has developed a very efficient underground infrastructure, linkingMetro lines (subway) with shops, restaurants and walkways to allow access to the downtown corewithout ever having to step outside. This is particularly convenient during the winter months (Decemberthrough April). The STM (Société des Transports de Montréal) provides easy and inexpensive bus andsubway travel within the city.

Most visitors arriving from overseas arrive at Montréal P.-E. Trudeau Airport (YUL). There is an expressbus service from the airport to downtown Montréal (see useful links at the end of this document). Taxisare also an easy option.

The Montréal-Toronto-Ottawa business triangle is usually a very busy corridor and many businesstravellers go to and from these three centres. Air travel tends to be expensive. However, there isincreasing competition which seems to affect prices downwardly. The major carriers servicing this areaof Canada are: Air Canada, WestJet and Porter Airlines. Travel between each city by plane takesapproximately 1 hour to 1½ hours. Other, less expensive options include the train, which offersconvenient schedules to and from all three centres and the bus. A bus or car ride between Montréal andOttawa is approximately 2 hours while travel between Montréal and Toronto generally takes 5 hours.

Montréal’s port is one of the most important ports in Eastern Canada after Halifax. Most goods importedinto Quebec enter via the port. Montréal’s port has one of the only ‘port-to-rail’ facilities in North

America, allowing goods to be put on rails as they are offloaded. Alternatively, exporters often ship to

one of the major ports in the North-Eastern United States where goods are unloaded and shipped bytruck to Canada (often in bond). One such example is the port of Wilmington, Delaware, one of the mainentry ports in the United States.

Economic Overview

It is safe to say that the economy in Québec is recovering from the 2008-2009 recession but the pace isslow. Unemployment is slightly over 8% and prices have followed world trends, having been increasingsteadily, in particular for food and foodstuffs, gas and general manufactured products.

Within Canada, Montréal is an important business centre, especially in fields such as fashion,processed foods, engineering, aviation and aerospace, biotechnology, pharmaceuticals and leading-edge software in niche areas such as special effects for the movie industry.

As of May 1st 2013, the minimum wage in the province is $10.15 per hour.

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ECONOMIC INDICATOR MOST RECENTMONTH

VALUE CHANGE FROMPREVIOUS YEAR (in %)

EMPLOYMENT (in 000s of $) July 2013 4003 1.2

UNEMPLOYMENT (in %) July 2013 8.2 0.6

AVERAGE WEEKLY EARNINGS (in $) June 2013 839 3.5

CONSUMER PRICE INDEX (2002=100) July 2013 121.8 1.1

RETAIL TRADE (in mill ions of $) June 2013 8,743 1.9

MANUFACTURING SALES(in millions of $)

June 2013 11,025 -6.5

HOUSING STARTS ( in 000s of uni ts) July 2013 36,168 -20.4

Note: Figures are adjusted seasonally and all in $CDN.

Source: Statistics Canada, Economic Indicators by province and by territory (monthly and quarterly).

Manufacturing

Monthly manufacturing sales in the province were $11.19 billion in June 2013, an increase of 3.6% overthe previous month, but a decrease of 6.5% over June 2012. While manufacturing has traditionally beenstrong in the province, in recent years it has been in decline and has been increasingly overshadowedby the services industry, particularly in fields related to information technology such as software andanimation development.

In the durable-products sector, the largest industries are paper and wood products, transportationequipment, chemicals and primary metals, and plastics and rubber products. In the non-durable goodsmanufacturing sector, the largest are food, beverages and tobacco (Source: Emploi Québec).

Consumers and Consumer Trends

Retail trade in the province reached more than $8.743 billion in June 2013. This amount represented a1.9% increase over the same period in 2012. Retail trade in Québec is about 22% of the Canadian totalin June 2013 (Source: Statistics Canada).

In comparison to the rest of Canada, the Québec market is often considered to be different in itspurchasing patterns, habits and tastes. Generally speaking, and particularly so in Montréal, Quebec’sconsumers are quite affluent and are noted for their sophistication. Often seen as a crossway betweenEurope and the USA, Québec consumers and habits are often a mix of both, a result of cultural andlinguistic differences with those of the rest of Canada. Within the fashion and food markets, for instance,influences tend to be more European than American. In the food retail market, the proportion ofindependent food stores in the province is higher than in the rest of Canada. At the consumer level forinstance, wine consumption in the province is higher on a per capita basis than it is in the rest ofCanada.

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There is a strong environmentally and socially conscious feeling among consumers which influencesthe demand for organic as well as fair trade products. Similarly, there is a strong tendency to encouragelocally-made or locally-grown products. This can represent an additional hurdle in getting foreignproducts on the market. Health consciousness also plays a major role in the kinds of productspurchased on retail shelves.

Sales Taxes

Throughout Canada, the Federal Government imposes a 5% tax on goods and services (GST) onalmost all goods and services sold in the country. In addition, the Government of Québec imposes itsown sales tax (QST) which is 9.5%. Most food products sold in grocery stores are exempt from thesetaxes (depending on quantities and type of product). These two taxes are usually added to the listedprice of products on store shelves when consumers pay for the products at purchase points (contrary tomany countries where the listed price includes VAT or other taxes).

Imports

The USA because of its proximity is Quebec’s largest supplier, followed by China, which also has astrong presence, mostly for offering an extremely wide variety of competitively priced products found inthe lower end and medium-end of the market for consumer products. European countries such asGermany, the United Kingdom, the Netherlands, France and Norway are also major players; and so areMexico and Algeria.

The province has been recovering slowly from the 2008-2009 world recession. Imports into the provincein 2012 were roughly the same as they were in 2011, almost reaching $75 billion in each year. Imports

were more than $78 billion in 2008.

The top product categories (4-digit Harmonised System (HS) categories) that entered the province in2012 are (in order of importance):

From All Countries From Developing Countries petroleum products petroleum products

airplane and helicopter parts/engines

aluminum oxides and hydroxides

pharmaceuticals (medicaments)

uranium and other radioactive elements

electronic integrated circuits oils and oil preparations from bituminous substances

oxides and hydroxides sweaters, sweatshirts and waist-coats, knitted

rubber products (tires)

women’s/girls’ woven suits, ensembles, blazers,skirts, pants, shorts

grape wines and grape must cane or beet sugar

motor vehicles and parts leather trunks, suitcases, golf bags, handbags andtool bags

Source: Trade Data Online, Statistics Canada

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Despite having nearly one quarter of the country’s population and retail trade, imported goods comingdirectly into Quebec in 2012 represented only 16% of total imports into Canada. This corroborates thefact that the majority of imports into Canada come into Ontario (Toronto) and large amounts of productsare then distributed to Québec and the rest of Canada. While the majority of importers are located inOntario, a good number of importers are located in the Montréal area and specialise in a variety of

consumer products such as food, clothing and textiles, and products for the manufacturing industry.

The following table is designed to give the Trade Representative a general overview of imports intoQuébec. More detailed import statistics can be obtained, for free, by going into the Statistics Canadawebsite, listed at the end of this document.

Imports in to Québec from Selected Regions - 2012

Region Value (inbillions of C$)

Top 5 countries exporting toQuébec (listed in order of importance)

Africa (includes North andSouthern Africa, excludes theMiddle East)

8.729 Algeria, Angola, Nigeria, Namibia,Equatorial Guinea(fuel oils mostly)

ASEAN (Association of South East Asia Nations)

2.046 Singapore, Thailand, Indonesia,Vietnam, Malaysia

Asia (all, excluding Middle-East) 14.032 China, Japan, Taiwan, Singapore, India

Central America and theCaribbean

0.547 Trinidad & Tobago, Dominican Republic,Costa Rica, Jamaica, Guatemala

Middle East 1.169 Turkey, Israel, Saudi Arabia

South America 2.403 Brazil, Chile, Argentina Peru, Surinam

Import Documentation and Regulations

In general, regulations affecting products coming into the province of Québec are the same as in therest of Canada. In Quebec, however, the use of French on labels, packages, cards and other packaging

and marketing materials must not be overpowered by any other language than French. Two websites,listed at the end of this report can assist in identifying these additional requirements: the OfficeQuébécois de la Langue Française (OQLF) and the Canadian Food Inspection Agency (CFIA). CFIAhas a searchable database (called AIRS) which provides complete regulations concerning the import ofspecific food products according to description, origin, use and province of destination.

Ultimately, it is the responsibility of the Québec importer to make sure all related information concerningimport requirements and restrictions are provided to the exporter wanting to enter the Québec market.

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This practice differs from many other countries where the onus is placed on the off-shore exporter asopposed to the importer in the country.

Trade Shows

The majority of trade-only shows take place in Toronto. However, there are a select number of shows inMontréal worth visiting, especially as a newcomer.

The largest and most important food show in the province is SIAL (Salon International de l’Alimentation)which alternates between Toronto and Montréal every April. The next SIAL in Montréal is scheduled for2014. Large numbers of off-shore sellers exhibit at this show. A large contingent of the Canadian foodindustry visits this show. More information can be found at the end of this document.

Other shows include SIDIM (Interior Design), The Montréal Gift Show and the Natural Health Foodsshow. These tend to be smaller and generally attract retail buyers from the province only. For countries

offering tourism products and services, the Salon Tourisme Voyages, normally held in October of eachyear, is worth a visit and/or participation. A large number of countries exhibit at this Show. There arealso a number of public shows and exhibitions which could provide good general background onspecific industry sectors: wine shows, home shows. However, these consumer shows are usually notdesigned for exhibitors from outside of Canada.

The two main exhibition halls are the Palais des Congrès de Montréal and Place Bonaventure, bothlocated in the downtown core of Montréal, close to each other. They host a variety of trade andconsumer shows. Their website also gives a list of fairs and events occurring throughout the calendaryear. Web addresses for these two exhibition halls and the trade shows mentioned above are providedin the Useful Links section.

How to Access Importers

There is no readily-available list of importers on the market, apart from partial searches on the internetfor specific products or group of products. However, there are a number of ways importers can befound:

As in any other urban centre, networking plays a key role in developing one’s contacts with the importcommunity. In addition to specific industry associations which may have a provincial chapter inMontréal, there are also chambers of commerce (e.g. Greater Montréal, East Montréal, Laval) whichcan sometimes offer good networking opportunities. These chambers often charge for membership andprices can be high. In addition, some countries have bilateral chambers of commerce with chapters inQuebec.

Another good way is to attend a trade show or trade event such as SIAL. Often, exhibitors at theseevents will be the actual importers of products. However, the persons in the booths may not be theactual buyers as they are at the show to sell. So Trade Representatives will need to approach the salespeople to find out who the right contact is within the company.

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Another way to establish contacts with the import community is to join trade associations, eitherprovincial or the local chapter of a national association. For example, the Canadian Produce Marketing

Association (CPMA), Canada’s fresh produce association has a Québec Chapter, the QPMA, whichwelcomes members from other countries. The QPMA has a directory of wholesalers in the province

available to its members.

Industry Canada also produces the Canadian Importer Database which can be accessed free-of-charge to obtain the list of major importers for specific products (based on keyword or HS 6-digit codesearch) either Canada wide or by province. The list only gives company names, city and postal code.Some additional internet research is then needed to obtain the buyer’s name, address and phonenumber.

Although it does not provide importer lists, TFO Canada can help put Trade Representatives anddeveloping country exporters in touch with Quebec buyers through its regular promotion of export offersand trade events (e.g. incoming trade missions) to the importers registered on its website.

Planning an Incoming Trade Mission

In view of the relatively small number of trade shows in Quebec that are appropriate for foreignexporters, incoming trade missions are often the preferred way for either individual exporters or groupsof exporters to meet with local buyers.

Incorporating a solo trade show for a large group of exporters within such a trade mission will onlyprove successful if sufficient funds and time are available to promote the event and target very specificbuyers. It is often best to focus on a specific sector as opposed to staging a multi-sector trade show.

Much work will be needed to secure individual visits by buyers and to follow up before the event toensure the visits take place. These types of shows require much advance planning, including lead time.

A minimum of four months is needed to plan a well-organized event.

If the size of the incoming mission is manageable (up to 10 exporters), specific meetings should beplanned at the buyers’ premises for each participant. However, sufficient travel time in betweenmeetings should be factored in as many buyers are located in the outskirts of Montréal and thedistances and traffic can be an issue. Seeing the buyer’s environment, warehouse and product focuscan also assist the exporter greatly in better understanding the market. It is nearly always desirable forthe meetings to take place individually and privately.

If at all possible, missions should start with a short briefing on the market in the province, followed bya tour of retail outlets related to the sector of interest. For instance, a mission in the food sectorshould make sure the different supermarket chains (e.g. Metro, IGA, Provigo) are on the program aswell as smaller chains (e.g. Metro’s Adonis stores) and independent, more ethnic stores (again,according to the sector of interest). It is important for the exporter, especially for those who have neverbeen to Canada before, to get a sound understanding of merchandising and pricing here.

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If the sector and timing allow, a mission should be planned around the appropriate industry tradeshow, even though the exporters do not actually exhibit. Attending the show gives the exporters added-value in terms of better understanding of the market and networking with potential buyers.

Finally it should be noted that the months of January and February are particularly difficult months in

terms of cold weather. These months should be avoided when planning missions as the weather can behighly unpredictable and can created logistical and transportation problems (e.g. flight cancellations dueto snow storms).

Role of TFO Canada’s Regional Representative

The role of TFO Canada’s Regional Representative is to provide some practical assistance to theQuebec-based trade representatives. Based in Montreal, the Regional Representative liaises with therepresentatives to help them gain closer access to the importer community and to enhance theirunderstanding the Quebec import market.

One of the activities undertaken is to meet on a regular basis with the trade representatives to establishand develop a network of contacts in the business community. Another type of activity consists oforganizing periodic visits to different importers in the province. Newly-arrived trade representativesshould go to the TFO Canada website to get in touch with the Regional Representative(www.tfocanada.ca)

Useful Links

Export Assistance to Developing Countries: TFO Canada –www.tfocanada.ca

Regulations:Canadian Food Inspection Agency – www.inspection.gc.ca

AIRS – http://airs-sari.inspection.gc.ca/airs_external/english/decisions-eng.aspx Competition Bureau – www.competition.gc.ca Office Québécois de la langue française – www.oqlf.org

Trade Statistics:Statistics Canada – www.statcan.gc.ca Trade Data Online (Industry Canada) – www.ic.gc.ca/eic/site/tdo-dcd.nsf/eng/home Institut de la Statistique du Québec – www.stat.gouv.qc.ca/

Portal on Quebec government services:Portail Québec –www.gouv.qc.ca/portail/quebec/pgs/commun/?lang=en

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http://www.tfocanada.ca/http://www.tfocanada.ca/http://www.tfocanada.ca/http://airs-sari.inspection.gc.ca/airs_external/english/decisions-eng.aspxhttp://airs-sari.inspection.gc.ca/airs_external/english/decisions-eng.aspxhttp://airs-sari.inspection.gc.ca/airs_external/english/decisions-eng.aspxhttp://airs-sari.inspection.gc.ca/airs_external/english/decisions-eng.aspxhttp://airs-sari.inspection.gc.ca/airs_external/english/decisions-eng.aspxhttp://airs-sari.inspection.gc.ca/airs_external/english/decisions-eng.aspxhttp://www.competition.gc.ca/http://www.competition.gc.ca/http://www.competition.gc.ca/http://www.oqlf.org/http://www.oqlf.org/http://www.statcan.gc.ca/http://www.ic.gc.ca/eic/site/tdo-dcd.nsf/eng/homehttp://www.stat.gouv.qc.ca/http://www.gouv.qc.ca/portail/quebec/pgs/commun/?lang=enhttp://www.gouv.qc.ca/portail/quebec/pgs/commun/?lang=enhttp://www.gouv.qc.ca/portail/quebec/pgs/commun/?lang=enhttp://www.stat.gouv.qc.ca/http://www.ic.gc.ca/eic/site/tdo-dcd.nsf/eng/homehttp://www.statcan.gc.ca/http://www.oqlf.org/http://www.competition.gc.ca/http://airs-sari.inspection.gc.ca/airs_external/english/decisions-eng.aspxhttp://www.inspection.gc.ca/http://www.tfocanada.ca/http://www.tfocanada.ca/


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Trade Shows:SIAL – www.sialcanada.com/sial/en/ Montréal Gift Show – www.cgta.org/Giftshow/MT/Home.aspx SIDIM – www.sidim.com Salon International Tourisme Voyages – www.salontourismevoyages.com/

Trade Show Venues:Place Bonaventure –www.placebonaventure.com/ Palais des Congrès de Montréal – www.congresmtl.com/en/

Importer Contacts:Canadian Importer Database – www.ic.gc.ca/cid Chambre de commerce du Montréal Métropolitain – www.ccmm.qc.ca/ Chambre de commerce et d’industrie de Laval – www.ccilaval.qc.ca Chambre de commerce et d’industrie de Québec – www.ccquebec.ca Chambre de commerce de Gatineau – www.ccgatineau.ca Chambre de commerce et d’industries de Trois-Rivières – www.ccdtr.ca Chambre de commerce du Saguenay – www.ccsaguenay.ca

Association Québécoise de la distribution de fruits et légumes –www.aqdfl.ca/ Latin-American Chamber of Commerce of Québec –www.cclaq.ca Chambre de commerce Pérou Canada de Montréal –www.linkedin.com/company/chambre-de- commerce-p-rou-canada-de-montr-al

Other:Montreal P-E Trudeau Airport –http://www.admtl.com Transport to Airport – http://www.stm.info/en/info/networks/bus/shuttle
http://www.sialcanada.com/sial/en/http://www.sialcanada.com/sial/en/http://www.sialcanada.com/sial/en/http://www.sialcanada.com/sial/en/http://www.cgta.org/Giftshow/MT/Home.aspxhttp://www.sidim.com/http://www.sidim.com/http://www.sidim.com/http://www.salontourismevoyages.com/http://www.salontourismevoyages.com/http://www.placebonaventure.com/http://www.congresmtl.com/en/http://www.congresmtl.com/en/http://www.ic.gc.ca/cidhttp://www.ccmm.qc.ca/http://www.ccilaval.qc.ca/http://www.ccquebec.ca/http://www.ccquebec.ca/http://www.ccquebec.ca/http://www.ccgatineau.ca/http://www.ccdtr.ca/http://www.ccsaguenay.ca/http://www.aqdfl.ca/http://www.cclaq.ca/http://www.linkedin.com/company/chambre-de-%20%20%20commerce-p-rou-canada-de-montr-alhttp://www.linkedin.com/company/chambre-de-%20%20%20commerce-p-rou-canada-de-montr-alhttp://www.admtl.com/http://www.stm.info/en/info/networks/bus/shuttle/more-about-747-aeroport-p-e-trudeau-centre-ville-shuttlehttp://www.stm.info/en/info/networks/bus/shuttle/more-about-747-aeroport-p-e-trudeau-centre-ville-shuttlehttp://www.admtl.com/http://www.linkedin.com/company/chambre-de-%20%20%20commerce-p-rou-canada-de-montr-alhttp://www.cclaq.ca/http://www.aqdfl.ca/http://www.ccsaguenay.ca/http://www.ccdtr.ca/http://www.ccgatineau.ca/http://www.ccquebec.ca/http://www.ccilaval.qc.ca/http://www.ccmm.qc.ca/http://www.ic.gc.ca/cidhttp://www.congresmtl.com/en/http://www.placebonaventure.com/http://www.salontourismevoyages.com/http://www.sidim.com/http://www.cgta.org/Giftshow/MT/Home.aspxhttp://www.sialcanada.com/sial/en/

Practical Guide - Quebec 2013

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