PR RAGATI MAIDAN EW DELHI GES 2015: Guiding Services Growth€¦ · of Science and Technology and...

1GES Show Report 2015

THE INDIAOPPORTUNITY

APR 23 - 25, 2015, PRAGATI MAIDAN, NEW DELHI www.gesdelhi.in

GES 2015: Guiding Services GrowthThe first edition of Global Exbhibition on Services has brought in new energy to the Indian services sector and promises to be a guiding light

The first edition of the mega event, which was inaugurated by Hon’ble Prime Minister Narendra

Modi on April 23, saw a large number of participants both from India and abroad. GES 2015 brought together 350 exhibitors, participation from 60 countries and 18 Indian states and initiated 3000 B2B meetings. Over 20 knowledge sessions took place during GES 2015. PM Mr. Modi extolled the services sector for bringing India into the world stage. He recalled how not very long ago India was struggling with brain drain but how now in the last 15-20 years it has changed to ‘brain gain’. As India is all set to go global, the services sector has emerged as one of the key engines of growth and is to play an important role in this endeavour.

Prime Minister Narendra Modi at the Global Exhibition on Services, at Pragati Maidan, in New Delhi on April 23

PM Narendra Modi at the SEPC SAARC Trade Mart stall inaugurating the health portal. Also seen, Shri J P Nadda, Union Minister of Health and Family Welfare, Mr Rajeev Kher, Commerce Secretary, MOCI, Ms Aditi Das Rout, Director, MOCI and Mr J S Deepak, Additional Secretary, MOCI

The Minister of State for Commerce & Industry (Independent Charge), Smt. Nirmala Sitharaman with the Prime Minister

The Union Minister for Finance, Corporate Affairs and Information & Broadcasting, Shri Arun Jaitley addressing the Valedictory Session of Global Exhibition on Services, in New Delhi on April 25, 2015

Prime Minister, Shri Narendra Modi at the Global Exhibition on Services at Pragati Maidan in New Delhi on 23 April 2015. (L-R) Dr Harsh Vardhan, Minister, Ministry of Science and Technology and Ministry of Earth Sciences, Shri Jagat Prakash Nadda, Union Minister, Ministry of Health & Family Welfare, Shri Kalraj Mishra, Union Cabinet Minister, Ministry of Micro, Small and Medium Enterprises, Smt Nirmala Sitharaman, Minister of State for Commerce & Industry(Independent Charge), Shri Ravi Shankar Prasad, Union Minister, Ministry of Communications and Information Technology and Shri Smriti Irani, Minister, Ministry of Human Resource Development.

Block your dates for 2nd GES Edition 21-

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2 GES Show Report 2015


Brain Drain to Brain Gain

GESIN

NUMBERS

350EXHIBITORS

3000B2B MEETINGS

60PARTICIPATING

COUNTRIES

TAKEAWAYS FROM PM’S SPEECH: India’s demographic dividend, government policies along with private sector initiatives expected to push services sector growth In his inaugural address at the GES 2015 Prime Minister Mr. Narendra Modi said India has made the transformation from a country worried about its “brain drain,” to a country that thinks of “brain-gain.” He said India should assess its “service” capa-bilities in the global perspective.

The Prime Minister said Indian doctors are now playing impor-tant role in running successfully the medical infrastructure of many countries of the world “which without them would collapse”. He said India had vast potential to meet the skilled manpower needs of the entire

world, and called for a careful mapping of global needs, which India could fulfi ll over the next decade.

Mr. Modi said that India’s young population in near further would need skills and training to join the global work force. He noted that the skilled talent pool of In-dia can be more attractive if only they were to possess knowledge of foreign languages and social etiquettes of the countries they were intended to work in.

The Prime Minister mentioned sectors such as nursing, high-end fi nancial services, arbitra-tion, tourism, music and vegetar-

ian cooking as examples of what India had to offer to the world, besides the already established IT and other core sectors. “We need to fi nd out in which specifi c countries and sectors we can uti-lize our demographic dividend,” he said. Yoga and IT services already have earned a reputation for India, Prime Minister Modi said. “We, however, can do some out of the box thinking to lever-age India’s rich social and cul-tural diversity. Tourism can play an important role here. We can make such schemes which allow foreign tourist to learn about our food and musical heritage and take India to the world.”

We need to come out of the protection mentality and be confi dent enough to embrace the world and technology. For in doing so, more jobs are expected to open up in the services sector.

PM stated that sectors such as nursing, high-end fi nancial services, arbitration, tourism, music and vegetarian cooking as examples of what India had to offer to the world.

Yoga and IT services already have earned a reputation for India in the services. However, we can do some out of the box initiatives too, such as leveraging India’s rich social and cultural diversity.

18INDIAN STATES

Prime Minister Narendra Modi at the Global Exhibition on Services, at Pragati Maidan, in New Delhi on April 23

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India has vast potential to meet the skilled manpower needs of the entire world. The PM called for a careful mapping of global needs, which India could fulfi l over the next decade.

GES_2015_Newsletter_Report.indd 2 18-06-2015 09:22:14



The government is determined to take tourism to the next level and make the country one of the most attractive destinations for tourists.

Dr Mahesh Sharma, Minister of State for Tourism (Independent Charge), Culture (Independent Charge) and Civil Aviation

“We need to have movement of people as part of our world trade agenda. India must strive to take the lion’s share of the 500 million jobs that are going to be created

globally by 2022.”

Sunil Bharati MittalChairman, Bharti Enterprisesand Past President, CII

“The Indian services sector is soon expected to encounter a problem on account of our focussing on English speaking countries only. We need to imme-diately address this and move our focus on non-English speaking countries too.”

Naresh Trehan, Chairman, SEPC

“India’s success in IT has driven the brand image of the country as a key player in the evolving global

knowledge economy. This suc-cess can be replicated across other areas.

Sumit Mazumder, President,Confederation of IndianIndustry

“This is the fi rst of its kind exhibi-tion on services being held in India and high foreign participa-tion is testimony to the success of India’s services sector.”

Rajeev Kher, Commece Secretary, Ministry of Commerce & Industry

“Information and Technology in healthcare is expected to create a signifi cant impact and open up great potential for extending healthcare services. We should utilize it to create India as the premier healthcare destination for the world. ”

Prathap C. Reddy, Chairman,Apollo Group of Hospitals

Charting New Avenues of Growth

Expanding Global Footprint

“The size of banking assets in the country has crossed $2 trillion and the sector has the potential to become fi fth largest in the world by 2020.”

TM Bhasin, ChairmanIndian Banks Association

The Commerce Ministry is looking at exploring new geographies for promoting the services sector

Mr Arun Jaitley, Union Minister of Finance, during the GES Vale-dictory session stated that the services sector provide oppor-tunity to unleash its own energy and foster growth as it is not en-tirely dependent on availability of quality infrastructure or natural resources. Moreover, it is an area where chartering new territo-ries would also depend on the creativity and imagination of the human mind. Citing examples of the largest retailer, which has operations worldwide but does not own a single retail store or

the largest taxi service which does not own a single vehicle, he said that numerous changes have been happening in the last few years which have made the the brick and mortar model less relevant. New avenues are being opened up in cyberspace eg in education, banking, etc.“Our aim should be to be a creator rather than the recipi-ent of services. It needs to be realised that sectoral limits on FDI no longer make sense in an era when prohibitions can be breached by technology.

Mrs Nirmala Sitharaman, Minis-ter for Commerce and Industry (Independent charge), talked about opening up of FDI in ser-vices sectors more recently the opening up the insurance sector to 49%. She pointed how India at various trade and multilateral trade platforms is promoting the movement of people in services and that India is committed to defend this. The Ministry is also actively looking at exploring new geographies for promoting the services sector as also diversify-ing the services export basket. She said that the exhibition will be an annual global event to be held in February of every year. It would be a platform for show-casing and sharing experiences

in the services sector. She said that the Prime Minister had not only inaugurated the Exhibition but also given a lot of ideas for making Indian services more competitive. She hoped that the services sector would be able to double its income in the next four years.

Arun Jaitely & Rajeev Kher at the valedictory function

Smt Nirmala Sitharaman

GES 2015LEADER VOICES




GOING GLOBAL To strengthen its global footprint, India

the fi rst edition of Global Exhibition on S

Students interact with representatives of educational institutes at the education pavilion

Healthcare is expected to reach US$112.6 billion in value by 2016 Services offered by the Indian space sector are

Education

Healthcare

Space

R & D Logistics Professional S

India is fast emerging as a R&D hub An effi cient, reliable and safe transport system is vital for fostering rapid economic growth Banking is crucial to the grow




To strengthen its global footprint, India has embarked on a journey throughthe first edition of Global Exhibition on Services. Here are 10 focus sectors...

Services offered by the Indian space sector are not only reliant but also cost-effective

Over 40 exhibitors participated at the M&E pavilion projecting India’s strength in the sector.

The sector continues to be India’s strength in services space

MEDIA & ENTERTAINMENT

Professional Services SMEs Tourism

IT & Telecom

Banking is crucial to the growth of India’s economy The SMEs at the GES display various kinds of services offered by them The tourism State Pavilion at GES 2015

ON SERVICES



STRENGTHS & OPPORTUNITIES BETWEEN INDIA AND GULF/MIDDLE EAST/WEST ASIA/NORTH AFRICA

Mr. Bhupinder Singh Bhalla, Joint Secre-tary, Department of Commerce, Ministry of Commerce and Industry, noted that the services sector in India accounts for 57% of its GDP and has high poten-tial to create jobs. He added that the

government acknowledges this and is committed to promote the sector. “India welcomes investments by the Sovereign Wealth Funds (SWFs) of the Gulf countries,” he said.

India has millions of expats staying in the MENA region and the coun-try’s trade with the GCC countries stands at $150 billion. However, there is great potential to expand and diversify the trade basket, he added. India’s pole position in software, KPO’s and BPO’s should be leveraged and the growing scope in medical tourism should also be encouraged. Mr. Mani Hasan Fetyani highlighted the opportunities present in educa-tion, healthcare, and ICT’s sector of the Kingdom.

India and the African countries should consider forming a work-

ing group to explore healthcare cooperation, especially in sharing local level experiences in health-care of both the regions to tackle the spread of diseases, said Mr B S Bhalla, Joint Secretary, Ministry of Commerce & Industry. He said there were similarities in the healthcare scenarios of India and Africa like inability to eliminate communicable diseases and high burden of commu-nicable diseases. He was speaking at the session on ‘Affordable, Ac-

cessible & Preventive Healthcare’ in the ‘India- Africa Health Forum’ as a part of GES. Speaking at the session, Hon’ble Dr. Kebwe Stephen Kebwe (MP), Deputy Minister for Health and Social Welfare, Government of Tanzania and Hon’ble Dr. Chitalu Chilufya, Deputy Minister of Health, Government of Zambia, emphasized the importance of improving and strengthening their relation with India in providing high quality and affordable health services in their respective countries.

The bio-services sector, which is cur-rently valued at $ 5-6 billion, is set to

increase to $50 billion soon. India makes pharmaceutical products worth $30 billion every year. It is a world leader in generics. But soon bio-pharmaceuticals will take over the sector. This was stated by Mr V K Subburaj, Secretary, Depart-ment of Pharmaceuticals, Ministry of Chemicals & Fertilisers at a roundtable on Unleashing Opportunities in Bio-Services Including Contract Research & Manufacturing.

One of the focus areas of GES is bio-services which is the second largest sector of biotechnology and pharmaceutical industry in India with about 33 per cent market share. The round-table discussed some of the challenges which needed to be ad-dressed to further this growing opportunity and revitalise the sector with enabling policies.

Mr Sudhanshu Pandey, Joint Secretary, Depart-ment of Commerce, Ministry of Commerce and In-dustry said the fi rst edition of GES was to highlight the strengths of India in services sector. He said the new policy on clinical trials is on anvil and will be in place in three months’ time.

The export of medical services in India will be the next sector

to reach the commanding heights which ITEs enjoys today, said Mr J S Deepak, Additional Secretary, Ministry of Commerce & Industry in the conference on Medical Value Travel in India with the theme ‘The India opportunity: opening new avenues of partnerships and col-laboration’.

Highlighting the four pillars for any service export viz competitiveness, market access, incentives and ex-port promotion, Mr Deepak said In-dian industry in the sector was well equipped in all. Dr Shubnum Singh, Dean-Education, Max Healthcare Institute Ltd. highlighted opportuni-ties in medical travel. She empha-sized on strategic partnerships with target countries and need to look into various aspects related to for-

eigners coming for treatment.

Dr Harinder Singh Sidhu, Africa Business Head, Apollo Hospitals Group highlighted the various other nuances related to the services provided to foreign customers related to accessing right informa-tion. Appreciating the recently an-nounced Health Portal, he said that this is the right forum for accessing information.

Unleashing Opportunities in Bio-services Including Contract Research

Medical Value Travel in India

India-Africa Health Forum

KNOWLEDGE SESSIONS AT GES 2015




Digital transformation is not a luxury but a dire necessity in

present times. This was stated by Ms. Aruna Sundararajan, Ad-ditional Secretary & Administrator (USOF) and Chairman & Manag-ing Director, Bharat Broadband Network Limited. Speaking at the session on “Accelerating the Digital Transition” at GES, she noted that the industry has to play a key role towards high-level innovation and technology. Mr. Kiran Karnik, Chairman,

CII National Mission on Digital India, emphasized on the need to improve India’s ranking by 2018 in the UN eGovernance Development Index to 75 from the present 118. Mr. Bhaskar Pramanik, Chairman, Microsoft India Pvt. Ltd., said documents like Aadhaar could make online verifi able ID a reality. Mr. Prashant Shukla, National Technology Of-fi cer, Microsoft India, highlighted the need for ‘last mile connectiv-ity’ and how deploying different

business models and alternate technologies like local cable networks, postoffi ces and satel-lites can complement the cur-rent solutions for rural India. Mr. Anurag Malik, Partner-Advisory Services, Ernst &Young LLP, said digital literacy is to be for all citizens, adding that its meaning has to be standardized and clear targets need to be set to develop a digital workforce.

Accelerating the Digital Transition

Media and entertainment services in India has

emerged as one of the key engines of growth contribut-ing to the creative talent pool of the country and introducing new avenues in areas of fi lm and television production, technol-ogy and engineering. This was stated by Mr Sudhanshu Pan-dey, Joint Secretary, Ministry of Commerce and Industry in his address at the session on Build-ing Partnerships in M&E at the Global Exhibition on Services.Mr. J S Mathur,Additional Secretary, Ministry of Information & Broad-casting, emphasized that co-pro-

duction treaties with players like Korea are on and that these will provide excellent opportunities for exchange of knowledge in areas of capital access, technology and skills which will further enable India in becoming the destination for imagination and creativity. Mr.

Sudhanshu Vats, Chairman, CII National Committee on Media & Entertainment and Group CEO, Viacom 18 Media Pvt. Ltd. shared that Indian Media & Entertainment sector through its movies spread happiness all across the world.

In a session on Opportunities for Cooperation in Services

in South Asia, Mr. Arvind Mehta, Joint Secretary, Department of Commerce, said there was an immediate need to make access of people and goods more freely in the SAARC region. Mr Chan-drajit Banerjee, DG, CII, said there was a need to focus seriously on B2B interactions in the region. Mr. Ajith Wattuhewa, President, Federation of Chamber of Com-merce & Industry, Sri Lanka, said his country’s improved trade

pacts with South Asian countries, including India, has allowed for opening up a huge market, es-pecially in services. Mr. Hammed Akhtar Chaddha, Vice President, Federation of Pakistan Chambers of Commerce & Industry, called upon easing way of access to increase peace and friendship not just among two countries but also in the entire South Asian region.

H E Mr. Abdul Latheef Mohamed, Minister of State for Economic Development of Maldives stated

that 40% of his country’s GDP came from the services sector. He stated that some of the other sectors which his country would seek cooperation from countries in the region included healthcare, construction and IT.

H E Mr. Shaida Mohammad Ab-dali, Ambassador of Afghanistan to India stated that the services sector had made a tremendous impact in his country. Today more that 60% of the population were using mobile phones.

Building Partnerships in Media & Entertainment Services Market

Opportunities for Co-operation in Servicers in South Asia

National Conference

on “MSME in Services”

The services sector has tremendous potential, stressed Mr Madhav Lal,

Secretary, Ministry of Micro, Small and Medium Enterprises, Government of India. He was speaking at a session on ‘MSMEs in Services’ at the GES. For many years, he elaborated, the focus has been on the manufacturing sector, even though the contribution of the ser-vices sector to the economy has been signifi cant, and the sector offers huge potential. And within services, he said, the MSMEs play a signifi cant role and account for a substantial contribution to the sector. Sharing fi gures, he said that the MSME segment contributes 7% to GDP towards manufacturing, but nearly 31% to the services sector. Therefore, there is a need to enhance the services sector, and MSMEs, to boost economic growth. Speaking on the role of the Government, he reiterated Prime Minister Modi’s state-ment saying that the segments within services which have grown fastest have been those where Government pres-ence has been minimal. He therefore stressed on the role that industry can play in boosting this sector, with sup-port from the Government. He spoke about initiatives such as the formation of clusters, and how technology could be effectively used to connect and dis-seminate information by way of virtual clusters.


PR RAGATI MAIDAN EW DELHI GES 2015: Guiding Services Growth€¦ · of Science and Technology and...

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