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    PERSONNEL

    MANAGEMENT

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    It is that portion ofmanagement which is relatedto the management ofworkers , who are working

    and their personalrelationships.

    Definiti

    on

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    Characteristi

    cs

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    Establishment And MaintenanceOf Adequate Organisation

    Structure. Appointment Of Efficient And

    Skilled Personnel.

    Arrangement for Promotion. Labour Welfare.

    Labour Relations.

    Objective

    s

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    Importance

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    Principles Of PersonnelManagement

    Scientific Selection

    Dignity Of Labour

    Maximum Individualdevelopment

    High Morale Team Spirit

    Effective Communication

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    Functions Of Personnel

    management

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    Managerial

    Functions

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    Operative

    Functions

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    MAN POWER

    PLANNING

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    Definiti

    onMan Power Planning maybedefined as a strategy for

    the acquisition, utilisation,improvement andpreservation of the human

    resources of an Enterprise.

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    Functions relating to Humanresources.

    Quantitative and Qualitativeaspect.

    Inventory of Human resources.

    Different aspects Of labourMarket.

    Programme for Human resource

    Characteristi

    cs

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    Rectification oforganisational errors.

    Oppoturinity for preparation.

    Development of management.

    Increase in efficiency andImprovement in technology.

    Estimation of future cost.

    Basis for National lannin .

    Importance Of Man PowerPlanning

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    Accurate estimate of man-powerrequirements.

    Helpful in recruitment andselection.

    Achieving the target of

    production. Employment of personnel

    according to need.

    Performance of other activities.

    Objective

    s

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    Useful both for organization andnation.

    Generates facilities to educate people

    in the organization. Brings about fast economic

    developments.

    Provides smooth working even afterexpansion of the organization.

    Creates healthy atmosphere of

    encouragement and motivation inthe or anization.

    Advantage

    s

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    Analysing the current

    manpower inventory Making future manpower

    forecasts

    Developing employmentprogrammes

    Design training programmes

    Process Or Steps In Man

    Power Planning

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    Different Functions Of

    Staffing

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    RECRUITME

    NT

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    Recruitment refers to theprocess of finding possiblecandidates for a job or a

    function. It has been definedas the process of searching forprospective employees and

    stimulating them to apply forjobs in an organisation

    Definiti

    on

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    Source

    s

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    Internal Sources OfRecruitment

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    E l S Of

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    External Sources OfRecruitment

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    SELECTION

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    Selection is the process ofchoosing from among the

    candidates from within theorganization or from the outside,the most suitable person for the

    current position or for the futureposition - Koontz

    Definiti

    on

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    Flow Diagram For selectionProcess

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    PLACEMEN

    TS

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    In the words of THE AMERICANMANAGEMENT ASSOCIATION

    defines , placement is to giveassignment of theresponsibilities to an employee

    for those jobs for which he isconsidered to be fittest on thebasis of selection andappointment.

    Definition

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    In Order To Perform The Functions OfPlacement

    The Following Factors Are To BE

    Considered

    TRAINING AND

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    TRAINING ANDDEVELOPMENT

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    Training means equipping theemployees with the required skill toperform a job. The candidates are

    sent for training so that they canperform the job in the expectedmanner.

    Development refers to overallgrowth of the employee. It focuseson personal growth and successful

    employees development.

    Definiti

    on

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    Training AndDevelopment Cycle

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    BASIS TRAINING DEVELOPMENT

    MEANING IT IS AN ACT OF

    IMPARTINGKNOWLEDGE OF SKILLFOR PERFORMING APARTICULAR JOB

    IT IS THE PROCESS FOR

    THE OVERALL GROWTHOF EMPLOYEE FORFUTURE MANAGEMENTTASKS OF INCREASINGDIFFICULTY AND SCOPE

    SUITABILITY MORE SUITABLE FORTECHNICAL STAFF

    MORE SUITABLE FORMANAGERIAL STAFF.

    NATURE IT CONCENTRATES ONDEVELOPING THE SKILLALREADY POSSESSEDBY THE EMPLOYEES.

    IT FOCUSES ONDEVELOPMENT OFHIDDEN QUALITIES OFEMPLOYEES.

    METHODS

    USED

    ON THE JOB METHODSOF TRAINING ARE

    PREFFERED.

    OFF THE JOB METHODSOF TRAININGARE

    PREFERRED.

    M th d Of

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    Methods Of

    Training

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    PROMOTION

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    Generally, promotion iscommunicating with the public

    in an attempt to influence themtoward buying your productsand/or services.

    The word promotion is alsoused specifically to refer to aparticular activity that is

    intended to promote the

    Definiti

    on

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    Promotion places theemployees in a position wherean employee's skills and

    knowledge can be betterutilized.

    It creates and increases theinterest of other employees inthe company as they believethat they will also get their

    turn.

    Advantages Of

    Promotion

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    It can be quite costly.

    Promotion also tends to

    be competitive. It asks for more

    responsibility and morestress.

    Industrial Unrest.

    Disadvantages Of

    Promotion

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    A business' total marketingcommunications program. is

    called the "promotional mix"and consists of a blend ofadvertising, personal selling,

    sales promotion and publicrelations tools.

    Promotional

    Mix

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    Elements Of

    Promotional Mix

    Element Mix Advantages

    Disadvantages

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    Advertising Good for buildingawarenessRepetition of mainbrand and product

    positioning helps buildcustomer trust

    Impersonal - cannotanswer all a customer'squestionsNot good at getting

    customers to make afinal purchasingdecision

    Personal Selling Highly interactive - lotsof communicationbetween the buyer and

    seller.Excellent forcommunicating complex/ detailed productinformation andfeatures

    Costly - employing asales force has manyhidden costs in addition

    to wagesNot suitable if there arethousands of importantbuyers

    Sales Promotion Can stimulate quickincreases in sales.Short term tactical tool.

    If used over the long-term, customers mayget used to the effectToo much promotionmay damage the brandimage

    PERFORMANCE

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    PERFORMANCEAPPRAISAL

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    Performance Appraisal isthe process of evaluating theperformance and qualificationsof the employees in terms ofthe requirements of the job forwhich he is employed, forpurpose of placement,selection for promotion,providing financial rewards andth r .

    Definiti

    on

    Purpose Of Performance

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    To review the performance of the employeesover a given period of time.

    To judge the gap between the actual and thedesired performance.

    To help the management in exercisingorganizational control.

    To diagnose the training and developmentneeds of the future.

    To judge the effectiveness of the otherhuman resource functions of theorganization.

    Helps to strengthen the relationship and

    Purpose Of PerformanceAppraisal

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    Featur

    es

    Importanc

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    Importance

    P d O

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    Procedure Or

    Steps

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    ME

    THO

    DS

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    Lack of appreciation aboutthe philosophy and

    benefits of performancefeedback.

    Lack of willingness of

    superiors or topmanagement in adoptingthe performance appraisal.

    Limitatio

    ns

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    JOB

    EVALUATION

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    Definiti

    onJob evaluation is a practical technique,designed to enable trained andexperienced staff to judge the size of

    one job relative to others. It does notdirectly determine pay levels, but willestablish the basis for an internalranking of jobs, balancing two goals:-

    Internal EquityExternal Competitiveness

    Obj ti

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    Objective

    s

    P i i l

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    Principl

    es

    I t

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    Importanc

    e

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    PRE-

    R

    EQUI

    SITES

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    INDUSTRIAL RELATIONS

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    INDUSTRIAL RELATIONSAND TRADE UNION

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    The term Industrial Relationexplains the relationship

    between the managementand employees which stemdirectly or indirectly from

    union employerrelationship.

    Definiti

    on

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    I d t i l

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    Industrial

    DisciplineTo maintain harmonious relationsand promote industrial peace, a code ofdiscipline has been laid down which

    applies to both Public and PrivateEnterprises.It specifies various obligations for themanagement and the workers with the

    objective of promoting co operationsbetween their representatives.

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    d

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    Trade

    UnionA Trade Union is an organization of workers whohave bonded together to achieve common goals

    like better working conditions.

    The trade union through its leadership , bargains

    with the employer on behalf of union members

    and negotiates with employer.

    The Trade Union may be composed of individuals ,

    professional or past workers.

    Objective

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    Objective

    s

    W k P ti i ti

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    Workers Participation

    In ManagementAs defined by the International

    Institute of Labour Studies :Workers Participation InManagement is theparticipation resulting from the

    practices whichincreases the scope of employeesshare of influence in decision makingat different tires of organizational

    hierarch with concomitant assumption

    I t

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    Unique motivational power and agreat psychological value.

    Peace and harmony between

    workers and management.

    Workers get to see how theircontribution help in overall

    growth of the company.

    Participation makes them moreresponsible.

    Importanc

    e

    Ad t

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    Encourages better decision.

    Helps in increasing the creativityof the employee.

    It encourages in accepting theresponsibility.

    It helps in settling the disputes. It helps in giving justice to the

    workers.

    Advantage

    s

    Disadvantag

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    Conflicts of interest.

    Weakness of Trade Union.

    Limited aspirations ofworkers .

    Want of knowledge . Minority group, no active

    role .

    Disadvantag

    es

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    COLLECTIVEBARGAINING

    D fi iti

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    It is the procedure bywhich the employer or

    employers and a group ofemployees agree to theconditions of work.

    Definiti

    on

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    Importanc

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    Importanc

    eDecreasein industrialdisputes

    Means ofsettlement

    Establishmentof industrial

    peace

    Maintenance

    of democraticatmosphere

    Increase in

    labour welfare

    Advantage

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    Advantage

    s

    Disadvant

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    Disadvant

    ages

    EMPLOYEE

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    EMPLOYEECOMPENSATION

    D fi iti

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    It is meant to pay satisfactory wages to theworkers in exchange of their work, so thatthey can perform their task with more

    inducement and inspiration.The different forms of employeecompensation are:-

    1)Wages2)Incentives and Bonus3)Moral and productivity

    Definiti

    on

    f

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    Whatever is paid by the employer tothe workers engaged in production inreturn for their labour, is calledwages. The worker is compensated bymeans of payment of wages. There aretwo principal methods of wagespayment.They are :-

    (a) Time Rate

    (a) Piece Rate

    Payment Of

    Wages

    *I ti W

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    *Incentive Wage

    PlanWe know that time rate maintains qualitybut affect quantity, whereas piece rateaffects quality but increases production.Incentive plan attempts to compromisebetween them by combining good points ofeach. In this way, both the employers andworkers are benefited and derivesatisfaction.A few incentive plans are :-

    (a) Halsey Premium Plan(b) Rowan Premium Plan(c) 100 per cent plan(d) The Bedeaux or Point Plan(e) Taylors Differential piece Rate

    *Profit

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    *Profit-

    SharingProfit-sharing is a method of industrialremuneration under which an employer agrees toplay his employees a share in the annual netprofits of the enterprise as fixed in advance. Thusprofit is no longer looked upon as the exclusiveright of the capitalist. The main features of thissystem are as follows :

    1) Additional method

    2) Pre-determined share3) Form of distribution4) Basis of each workers share5) Basis of sharing

    *C

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    *Co-

    PartnershipUnder this scheme, workers arerepresented on the board ofmanagement and they also share a

    profit of the concern. So it refers tosharing of control and of profit. In otherwords, co-partnership claims for allworkers that they shall share to a

    certain extent in profits, capital andcontrol of the business in which theyare engaged.

    MORAL

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    MORAL

    E

    Definiti

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    It is a Psychological state of a personas expressed in self-confidence,

    enthusiasm, and/or loyalty to a causeor organisation.

    Morale flows from the people's

    conviction about the righteousness orworth of their actions and the hopesof high rewards (material orotherwise) in the future.

    Definiti

    on

    Factors Influencing

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    Factors Influencing

    Morale

    Significance Of

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    Significance Of

    Morale

    CASE

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    CASE

    STUDY

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