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Customer: Your company name
Customer Part Number: 1680995-101
Supplier Part Number 1680995-101
Part Name: Bushing, Guide Slot
Print Rev. Level: E
Drawing Dated: 2/1/2003
Doc. Revision Date: N/A
Doc. Original Date: 12/23/2005
Doc revision: 0
Project Engineer: John Smith
Quality Engineer Amy Millimen
Purchasing Jane Doe
Manufacturing Rep.: Bob Miller
Document Prepared by: Name
What changed? Document Name Date
Who made change?
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Bushings R US, Inc.
Supplying Quality Bushings
- On Time - With Zero Defects - Is
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Warrant Letter 1
Dimensional Layout 2
Material & Performance Testing 3
Capability Studies / MSA 4
Process Flow Chart 5
Control Plan 6
PFMEA 7
Marked Blueprint 8
Index
Bushings R US, Inc.
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Control Plan
Key Contact/Phone Date (Original): Date (
Control Plan Number: 858-848-8000 N/APart Number/Latest Change Level: Core Team: John Smith Amy Millimen Customer Engineering Approval /
Jane DoeBob Miller
Part Name / Description: Supplier / Plant Approval / Date: Customer Quality Approval / Date
Supplier / Plant: Supplier Other Approval /Date (If Required): Other Approval / Date (If Required
Code:
Part/ Process Name/ Machine, Special
Process Operation Devices, No. Product Process Char. Product / Process Evaluation/ C
Number Description Jig, Tools, Class Specification/ Measurement Size Freq.
For Mfg. Tolerance Technique
10 Incoming n/a Receive to Bar Stock / Vespel Visual Inspection Lot 100% Verify
Inspection. inventory and SP-21 Mataerial of Material Mater
verify Physical Certification
properties Ref. P
20 Order entry & Customer Process Schedule based on Open PO Status One Per Order Produ
Scheduling Order Entry order and machine & material Report Quantity Order
and Scheduling schedule availability.
manufacturing Ref. P
30 Material handling Raw Bar Stock Pull from Per Work Order Visual Qty per Per Order Produ
inventory workorder Quantity/Lot Order
per prodution
work order Ref. P
40 Machining CNC Machining Raw Material, Machine to Run CNC program Visually verify Order First Piece Progra
Operation Center CNC Program drawing for specified part. correct program. Qty Set Up Dimen
specifications Verify critical Inspector todimensions per First verify first piece
Piece Inspection Plan. per inspection
plan. Ref. P
Robert Navarro
Sample
Characteristics Methods
12/23/2005
E
Bushing, Guide Slot
1680995-101
Prototype Pre-launch Production
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Control Plan
Key Contact/Phone Date (Original): Date (
Control Plan Number: 858-848-8000 N/APart Number/Latest Change Level: Core Team: John Smith Amy Millimen Customer Engineering Approval /
Jane DoeBob Miller
Part Name / Description: Supplier / Plant Approval / Date: Customer Quality Approval / Date
Supplier / Plant: Supplier Other Approval /Date (If Required): Other Approval / Date (If Required
Code:
Part/ Process Name/ Machine, Special
Process Operation Devices, No. Product Process Char. Product / Process Evaluation/ C
Number Description Jig, Tools, Class Specification/ Measurement Size Freq.
For Mfg. Tolerance Technique
Robert Navarro
Sample
Characteristics Methods
12/23/2005
E
Bushing, Guide Slot
1680995-101
Prototype Pre-launch Production
50 Quality Control - 3 OAL Verify 0.330" +/- 0.005 Calipers 30 pcs. Initial PPAP
5 Slot Width Critical 0.210 +/- 0.005 Calipers per cavity. PPAP and custom
Key, Special, and 10 Slot Diameter Dimensions 0.182 +/- 0.001 Gage Pin annually requireCritical Dimensions 8 OD 0.400 +/- 0.005 Diameter Gage
Ref. P
In Process 3 OAL 0.330" +/- 0.005 Calipers One First Piece SPC PInspection 5 Slot Width 0.210 +/- 0.005 Calipers and and per Monito
10 Slot Diameter 0.182 +/- 0.001 Gage Pin per sampling verific8 OD 0.400 +/- 0.005 Diameter Gage sampling plan
plan
Ref. P
n/a Visual Defects Visual No scratches, burrs, Visual Per 100% MasteInspection burns, or other visual Order
defects that may
affect the performance
of the product.
Ref P
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Control Plan
Key Contact/Phone Date (Original): Date (
Control Plan Number: 858-848-8000 N/APart Number/Latest Change Level: Core Team: John Smith Amy Millimen Customer Engineering Approval /
Jane DoeBob Miller
Part Name / Description: Supplier / Plant Approval / Date: Customer Quality Approval / Date
Supplier / Plant: Supplier Other Approval /Date (If Required): Other Approval / Date (If Required
Code:
Part/ Process Name/ Machine, Special
Process Operation Devices, No. Product Process Char. Product / Process Evaluation/ C
Number Description Jig, Tools, Class Specification/ Measurement Size Freq.
For Mfg. Tolerance Technique
Robert Navarro
Sample
Characteristics Methods
12/23/2005
E
Bushing, Guide Slot
1680995-101
Prototype Pre-launch Production
70 Finished Goods Barcode n/a Boxed parts Scan parts to n/a Scan barcode label for Visual One Each box. Invent
scanning & scanner inventory each box, verify box detail,
storage & scanned qty match. verific
80 Pull from Barcode n/a Boxed parts per Pull parts from n/a Scan barcode label for Visual One Each box. Shippi
inventory & scanner shipping report. stock & scan each box, verify box shipm
stage for to shipment. & scanned qty match. repor.
shipment.
n/a n/a Boxed parts. Dock Audit n/a Visually inspect for Pass / Fail. One Each box. Finishhandling or storage Visually inspect form, q
damage. packaging. Ref. P
90 Shipping n/a Quantity Visually inspect n/a Load truck, have all Visual Per truck. Each Shippi
shipped to truck for documents signed as Shipment Packin
customer suitability & required. Lading
load.
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Potent ial
Failure Mode Effects Analysis (Process F
Item 1680995-101 Bushing, Guide Slot Process Responsibility
Model year(s)/Vehicle(s) Key Date
Core Team: Amy Millimen John Smith Jane Doe Bob Miller
Process Function
Requirements
Potential FailureMode
Potential Effect(s) of Failure SEV
C
L
A
S
S Potential Cause(s) /Mechanism(s)of Failure
OCC
Current Process ControlsPrevention
Current Process CDetection
Receive MaterialMaterialDamaged
Material unusable, InventoryShortage, Late shipment ofproduct
7 Damaged during shipping,improper material
handling at supplier
1 N/A Incoming Inspe
Receive productionpart orders &schedule partproduction runs.
Data entry error. Parts not scheduled to run(6). 6 Operator data entryerror(1)
1 Orders received electronically,data entry not required.
Orders are double cheaccuracy where data erequired.
Process dataaccurately.
Quantity over run (3). Quantityunder run (5).
3 Operator data entryerror(2)
2 Orders received electronically,data entry not required.
Orders are double cheaccuracy where data erequired.
Pull raw material andpackaging frominventory and deliver
Wrong materialissued
Customer parts do not meetprint material requirements(8)
8 Operator error readingwork order/raw materialpackaging(1)
1 Raw material is bar codeidentified and scanned to thework order to verify correct.
Operator at machining visually inspects materwork order.
Machine Bushings Wrong programuploaded
Customer parts do not meetprint dimensionalrequirments(8)
8 Operator error, wrongCNC program uploaded(2)
2 Operator verifies part number perworkorder and cross referencesto program part number.
First piece set up inspedrawing requirements
Per customerrequirements/dwg
Dimension doesnot meet printtolerance
Customer parts do not meetprint dimensionalrequirements(8)
8 Bar stock not centered inchuck(2), machine tool iswearing(5), programrequires adjustment(3)
5 First piece set up inspection SPC monitoring per sa
10 - Incoming Inspection
20 - Order Entry & Scheduling
30 - Material Handling
40 - Machining Operation.
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Potent ial
Failure Mode Effects Analysis (Process F
Item 1680995-101 Bushing, Guide Slot Process Responsibility
Model year(s)/Vehicle(s) Key Date
Core Team: Amy Millimen John Smith Jane Doe Bob Miller
Process Function
Requirements
Potential FailureMode
Potential Effect(s) of Failure SEV
C
L
A
S
S Potential Cause(s) /Mechanism(s)of Failure
OCC
Current Process ControlsPrevention
Current Process CDetection
Boxes placed in
wrong racklocation.
Late (4) or missed shipment
(5)
5 Warehouse personnel not
following procedure (1),mis-scanned rack location(2).
2 Computer system recommends
rack location via inventory partslist. Rack bays are all bar-coded.
Warehouse places par
computer recommendascans to rack location, data downloaded into i
80 - Pull from inventory & stage to shipment.
Pull from inventoryper shipping report,and scan & stage forshipment.
Containerdamage
Parts damaged (6), Customercomplaint (7)
7 Operator error (1), boxesstacked too high on skids(2)
2 Operator tow motor training. Internal stack height 4 (5), visual inspect for dFinished skids are shriwith corner protectors.
Accurate data forboth inventory &shipment purposes,boxes are stagedwithout damage forshipment.
Unable to findparts forshipment.
Late (4) or missed shipment(5)
5 Warehouse personnel notfollowing procedure (1),mis-scanned rack location(2).
2 Computer system idenlocation from scanned (4). Warehouse manadiscrepant ship list dailsearches for anything m
90 - Shipping
Inspect & load partson truck.
Missing Paperwork.
Late (4) or missed shipment(5)
5 Warehouse personnel notfollowing procedure (1),special instructions listedon shipping report not
followed (1).
1 Special paperwork oftewith advanced shippingTruck drivers must revpacking slip & bills of la
pick-up (4).
Truck to suitable totransport partswithout damage.
Containerdamage
Parts damaged (6), Customercomplaint (7)
7 Operator error (1), boxesstacked too high on skids(2)
2 Operator tow motor training. Internal stack height 4 (5), visual inspect for d
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Process Flow
Customer: Your company name Document Created:Part Number: 1680995-101 Document Revised:Part Name: Bushing, Guide Slot Part Revision Level:
ProcessNo. Operation Transport Inspect Store Idle
10 - Delivery of : Raw material, packaging items, components, and non stock items.
- Incoming inspection. Documentation / Bills of lading checked, visual inspect fordamage. samples taken & measured per incoming inspection plan.- Raw material / components are labeled after inspection. Inventory updated.
- Received items moved to appropriate areas.
20 - Order received from customer
- Production Planning generates a work order according to open order maintenanceand part classification criteria.- The work order & barcodes are posted to the production scheduling board.
Mfg. enters order in the system per work order.30 - Warehouse personnel prints material issue slip.
- Warehouse personnel pulls packaging, components, etc. required from appropriate
rack location per Work Order requirements.- Material handler delivers to appropriate manufacturing location.
40 - Set-up/Process Tech prints set up sheet, and loads appropriate CNC program
per part number.- Set-up/Process Tech runs intial part and verifies criticals per set up instructions,
making any adjustments necessary.- Process parameters are locked and the machining center is given approval to run.
50 - Process Tech is to verify and document process settings on the Tracking Sheet.- Inspector packers pulls parts per sampling inspection plan and 100% visually
inspects parts.- Quality Inspector performs in-process dimensional inspection of pulled parts
per the sampling inspection plan and records data into the process monitoring system.60 - Accumulated production parts added to appropriate containers, per work order,
and Job Instruction.B titi fi d i i t i h l
Mac
hining
Opera
tion
Order
En
try
&
Sc
he
du
ling
E
N/A
12/23/2005
Pro
duc
tion
/Qua
lity
Con
tro
l
/
Incom
ing
Insp.
Ma
terial
Han
dling
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Process Flow
Customer: Your company name Document Created:Part Number: 1680995-101 Document Revised:Part Name: Bushing, Guide Slot Part Revision Level:
ProcessNo. Operation Transport Inspect Store Idle
E
N/A
12/23/2005
80 - Customer Service issues shipping report, staged in Warehouse shippingboard.- Warehouse personnel pull required quantities from finished goods and
places in staging.- Boxes / containers are visually inspected for damage/deterioration. Barcodes
are scanned from inventory and assigned to shipment.- Skids / boxes are wrapped etc per customer requirements. (corner
protectors, allowed stack heights, etc.)90 - Truck arrives to pick-up shipment.
- Shipping personnel visual inspect truck for suitability of transport.- Finished boxes loaded to truck.
- Shipping personnel send advanced notice to customer.
Pu
llfrom
inven
tory
&
stage
tos
hipmen
t.
Shipp
ing
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Part Submission Warrant
Part Name Part Number
Safety and/orGovernment Regulation Yes No Engineering Drawing Change Level Dated 2/1/2003
Additional Engineering Changes NA Dated N/A
Shown on Drawing no. Purchase order No. Weight (kg)
Checking Aid No. NA Engineering Change Level NA Dated NA
SUPPLIER MANUFACTURING INFORMATION SUBMISSION INFORMATION
Bushings R Us Inc. 6666666666 Dimensional Material/Functional AppearanceSupplier Name Supplier Code
12345 Main St. Customer Name / Division Your company nameStreet Address Buyer/ Buyer Code Don Anderson
Pleasantville, CA Application Edge, CastleCity State Zip
Note: Does this part contain any restricted or reportable substances Yes No
Are plastic parts identified with appropriate ISO marking codes Yes No
REASON FOR SUBMISSION
Initial Submission Change to Optional Construction or Material
Engineering Change(s) Sub-Supplier or Material Source Change
Tooling: Transfer, Replacement, Refurbishment, or additional Change in Part processing
Correction of Discrepancy Parts Produced at Additional LocationTooling Inactive > than 1 year Other - please specify
REQUESTED SUBMISSION LEVEL (Check one)
Level 1 - Warrant, only (and for designated items, an Appearance Approval Report) submitted to customer.
Level 2 - Warrant with product samples and limited supporting data submitted to customer.
Level 3 - Warrant with product samples and complete supporting data submitted to customer.
Level 4 - Warrant and other requirements as defined by customer.
Bushing, Guide Slot
E
1680995-101
0.08911680995
98765
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PART NO: 1680995-101 DATE: 12/24/2005 ISSUE NO.PART NAME: Bushing, Guide Slot SUPPLIER NAME: BUSHINGS R US INC.
LOT NO: 123456 TYPE OF DEVIATIONRESPONSIBILITY: AMY MILLIMEN LIMITED QUANTITY LIFETIMEPROGRESS X INITIALOF PARTS MASS PROD. LIMITED PRODUCTION DATE
DESCRIPTION OF NONCONFORMITY:
Print item 1, chamfer width of 0.03" 0.01 measured oversized for 1 of 3 measured samples.We are requesting a temporary deviation to ship parts with this non-conformity until we exhaust the 300 piecePPAP sample parts produced. The feature is only oversized by 0.01", and will not affect the function of
the assembly.
JUDGEMENT (FOR DELTA DESIGN USE ONLY)CATEGORY OF APPROVAL
Quanitity: From/To Date:
REASONS AND COMMENTS
ENGINEERING SECTION
RESPONSIBLE PERSON/DATEACCEPT
REJECT
DEVIATION REQUEST SHEET
SIGNATUREJudgement
X
LIMITED QTY LIMITED TIME PERMANENT
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Production Part Approval -
Material Test Results
SUPPLIER PART NUMBER
Bushings R US 1680995-101
NAME OF INSPECTION FACILITY PART NAME
Bushing, Guide Slot
TYPE OFTEST
OKNOTOK
Engineering Change Level: E x
Specification Number: Vespel SP-21 x
Date of Specification: 10/31/2001 x
Material Supplier: Material Warehouse x
Material Description: Vespel SP-21 x
Material Certification Date: 12/01/2005 x
SUPPLIER TEST RESULTSMATERIAL SPEC. NO./DATE/SPECIFICATION
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Page 14 of 20Production Part Approval
Performance Test Results
1680995-101
Ref.No.
TestFreq.
Qty.Tested
OKNotOK
Supplier Test Results and Test Conditions
Name of Laboratory
Bushing, Guide Slot
Part Number
Part NameBUSHINGS R US
Supplier
REQUIREMENTS
No Performance Testing is Required
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Production Part Approval -
Dimensional ResultsSUPPLIER PART NUMBER
Bushings R Us 1680995-101NAME OF INSPECTION FACILITY PART NAME
Internal Inspection Bushing, Guide Slot
Item Dimenson (in) Tolerance Type Sample 1 Sample 2 Sample 3 OK
OK
1a 0.03 0.01 .05 0.04 0.03 X
1b 45 1.0 45 45 46 X
2 3.01 + 0.001 / -0.000 3.010 3.011 3.011 X
3 0.330 0.005 0.332 0.331 0.33 X
4 0.080 0.005 0.082 0.082 0.08 X
5 0.21 0.005 0.211 0.213 0.212 X
6 0.010 A 0.008 0.005 0.006 X
7 Full Radius OK OK OK X
8 0.400 0.005 0.400 0.400 0.401 X
9 TP 0.005 0.004 0.003 0.004 X
10 0.182 0.001 0.182 0.182 0.181 X
11 Material Vespel SP-21 SEE MATERIAL CERT X
12 Edge Radius Callout OK OK OK X
13 OK OK OK X
Supplier Measurement Results
Part Number, dash number, rev perDelta standard.
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Production Part Approval -Initial Process Study
SUPPLIER PART NUMBER
1680995-101NAME OF INSPECTION FACILITY PART NAME
Bushing, Guide SlotDimension: 0.210 0.08
USL: 0.215 0.085LSL: 0.205 0.075
1 0.210 0.0772 0.211 0.0813 0.210 0.0814 0.213 0.0815 0.210 0.0776 0.210 0.0817 0.209 0.0808 0.210 0.0819 0.210 0.08110 0.210 0.08111 0.210 0.08112 0.210 0.081
13 0.210 0.08114 0.210 0.08115 0.210 0.08116 0.210 0.08117 0.210 0.08118 0.210 0.08119 0.210 0.08120 0.210 0.08121 0.210 0.08122 0.210 0.081
23 0.210 0.08124 0.210 0.08125 0.210 0.08126 0.210 0.08127 0.210 0.08128 0.210 0.08129 0.210 0.08130 0.210 0.08031 0 210 0 081
Bushings R US
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Production Part Approval -Initial Process Study
SUPPLIER PART NUMBER
1680995-101NAME OF INSPECTION FACILITY PART NAME
Bushing, Guide SlotDimension: 0.210 0.08
USL: 0.215 0.085LSL: 0.205 0.075
Bushings R US
48 0.211 0.08149 0.210 0.08150 0.210 0.081
51 0.210 0.08152 0.210 0.08153 0.210 0.08154 0.210 0.08155 0.210 0.08156 0.210 0.08157 0.210 0.08158 0.209 0.08159 0.209 0.08160 0.209 0.081
61 0.209 0.08162 0.209 0.08163 0.209 0.08164 0.209 0.08165 0.209 0.08166 0.209 0.08167 0.209 0.08068 0.209 0.08169 0.209 0.08170 0.209 0.081
71 0.211 0.07872 0.210 0.07773 0.211 0.07774 0.210 0.08175 0.210 0.08176 0.210 0.08077 0.209 0.08178 0.209 0.08279 0 210 0 081
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Production Part Approval -Initial Process Study
SUPPLIER PART NUMBER
1680995-101NAME OF INSPECTION FACILITY PART NAME
Bushing, Guide SlotDimension: 0.210 0.08
USL: 0.215 0.085LSL: 0.205 0.075
Bushings R US
99 0.209 0.080100 0.208 0.081
Mean 0.210 0.081 #DIV/0! #DIV/0! #DIV/0! #DIV/0!Std Dev. 0.000887896 0.00106534 #DIV/0! #DIV/0! #DIV/0! #DIV/0!Cp 1.877097575 1.564445656 #DIV/0! #DIV/0! #DIV/0! #DIV/0!
CpU 1.893991454 1.38296996 #DIV/0! #DIV/0! #DIV/0! #DIV/0!CpL 1.860203697 1.745921352 #DIV/0! #DIV/0! #DIV/0! #DIV/0!CpK 1.860203697 1.38296996 #DIV/0! #DIV/0! #DIV/0! #DIV/0!
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Part Number Gage Type:
Dimension Gage ID:
Tolerance Date:
Gage R&R 1 2 3 4 5 6 7 8 9 10 Average
Trial 1 0.21 0.21 0.213 0.21 0.211 0.21 0.21 0.21 0.21 0.21Operator 1 Trial2 0.21 0.21 0.213 0.211 0.211 0.21 0.21 0.211 0.21 0.21
Trial 3 0.21 0.21 0.213 0.211 0.211 0.21 0.21 0.211 0.21 0.21 0.21053 Xbar1Range1 0 0 0 0.001 0 0 0 0.001 0 0 0.0002 Rbar1Trial 1 0.21 0.21 0.212 0.21 0.211 0.21 0.211 0.21 0.21 0.21
Operator 2 Trial2 0.211 0.21 0.212 0.211 0.21 0.21 0.21 0.211 0.21 0.21Trial 3 0.21 0.21 0.213 0.211 0.211 0.21 0.21 0.211 0.21 0.21 0.2105 Xbar2
Range2 0.001 0 0.001 0.001 0.001 0 0.001 0.001 0 0 0.0006 Rbar2Trial 1
Operator 3 Trial2
(if only 2 ops, Trial 3 Xbar3Clear C11:L13) Range3 Rbar3
K3 3.65 2.7 2.3 2.08 1.93 1.82 1.74 1.67 1.62Part Averages 0.210 0.210 0.213 0.211 0.211 0.210 0.210 0.211 0.210 0.210 0.003 Range of
Part AveragesRange Average 0.0004 ConstantsXDiff 0.0000 2 Trials 3 Trials # Trials 2UCL 0.0010 3.27 2.58 D4 2.58 UCL represents the limit of the individual R'sLCL 0.0000 0 0 D3 0 Circle those beyond the limit.Repeatability 0.0012 4.56 3.05 K1 3.05 Identify and correct causes
Reproducibility 0.0001 3.65 2.7 K2 3.65 LCL = 0 D3=0 for up to 7 trialsGage Capability 0.0012 2 Ops 3 OperatorsSpec Tolerance 0.0200
Acceptability(%) 0.06
AIAG - Automotive Industry Action Group FormulasEV 0.0012 Equipment Variation (EV)%EV 27.2% # Parts #Trials % of Total Variation (TV)
AV: 0.00000 10 3 Appraiser Variation(AV)%AV 0.0% % of Total Variation (TV)
R&R 0.0012 Repeatability and Reproducibility (R&R)%R&R 27.2% % of Total Variation (TV)PV 0.0043 Part Variation (PV)%PV 96.2% % of Total Variation (TV)TV 0.0045 Total Variation (TV)
1680995-1010.2100.005
CalipersCal001012/23/2005
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Gage system may be acceptable based on importance of application and cost
Instructions Just enter your measurement data in Cells C3:L5, C7:L9, C11:C13The template will automatically calculate all of the values based on your data
Gage Repeatability and ReproducibilityMeasurement is one common cause of variation. Gage R&R helps improve measurementIf repeatability is large compared to reproducibility, reasons include:1. gage instrument needs maintenance2. gage needs to be redesigned3. clamping or location needs to be improved4. excessive within-part variation
If reproducibility is large compared to repeatability, reasons include:1. Operator needs to be better trained inhow to use and read gage2. Calibrations on gage are not clear
3. Fixture requred to help operator use gage more consistently
Gage System Acceptability%R&R