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    Customer: Your company name

    Customer Part Number: 1680995-101

    Supplier Part Number 1680995-101

    Part Name: Bushing, Guide Slot

    Print Rev. Level: E

    Drawing Dated: 2/1/2003

    Doc. Revision Date: N/A

    Doc. Original Date: 12/23/2005

    Doc revision: 0

    Project Engineer: John Smith

    Quality Engineer Amy Millimen

    Purchasing Jane Doe

    Manufacturing Rep.: Bob Miller

    Document Prepared by: Name

    What changed? Document Name Date

    Who made change?

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    Bushings R US, Inc.

    Supplying Quality Bushings

    - On Time - With Zero Defects - Is

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    Warrant Letter 1

    Dimensional Layout 2

    Material & Performance Testing 3

    Capability Studies / MSA 4

    Process Flow Chart 5

    Control Plan 6

    PFMEA 7

    Marked Blueprint 8

    Index

    Bushings R US, Inc.

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    Control Plan

    Key Contact/Phone Date (Original): Date (

    Control Plan Number: 858-848-8000 N/APart Number/Latest Change Level: Core Team: John Smith Amy Millimen Customer Engineering Approval /

    Jane DoeBob Miller

    Part Name / Description: Supplier / Plant Approval / Date: Customer Quality Approval / Date

    Supplier / Plant: Supplier Other Approval /Date (If Required): Other Approval / Date (If Required

    Code:

    Part/ Process Name/ Machine, Special

    Process Operation Devices, No. Product Process Char. Product / Process Evaluation/ C

    Number Description Jig, Tools, Class Specification/ Measurement Size Freq.

    For Mfg. Tolerance Technique

    10 Incoming n/a Receive to Bar Stock / Vespel Visual Inspection Lot 100% Verify

    Inspection. inventory and SP-21 Mataerial of Material Mater

    verify Physical Certification

    properties Ref. P

    20 Order entry & Customer Process Schedule based on Open PO Status One Per Order Produ

    Scheduling Order Entry order and machine & material Report Quantity Order

    and Scheduling schedule availability.

    manufacturing Ref. P

    30 Material handling Raw Bar Stock Pull from Per Work Order Visual Qty per Per Order Produ

    inventory workorder Quantity/Lot Order

    per prodution

    work order Ref. P

    40 Machining CNC Machining Raw Material, Machine to Run CNC program Visually verify Order First Piece Progra

    Operation Center CNC Program drawing for specified part. correct program. Qty Set Up Dimen

    specifications Verify critical Inspector todimensions per First verify first piece

    Piece Inspection Plan. per inspection

    plan. Ref. P

    Robert Navarro

    Sample

    Characteristics Methods

    12/23/2005

    E

    Bushing, Guide Slot

    1680995-101

    Prototype Pre-launch Production

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    Control Plan

    Key Contact/Phone Date (Original): Date (

    Control Plan Number: 858-848-8000 N/APart Number/Latest Change Level: Core Team: John Smith Amy Millimen Customer Engineering Approval /

    Jane DoeBob Miller

    Part Name / Description: Supplier / Plant Approval / Date: Customer Quality Approval / Date

    Supplier / Plant: Supplier Other Approval /Date (If Required): Other Approval / Date (If Required

    Code:

    Part/ Process Name/ Machine, Special

    Process Operation Devices, No. Product Process Char. Product / Process Evaluation/ C

    Number Description Jig, Tools, Class Specification/ Measurement Size Freq.

    For Mfg. Tolerance Technique

    Robert Navarro

    Sample

    Characteristics Methods

    12/23/2005

    E

    Bushing, Guide Slot

    1680995-101

    Prototype Pre-launch Production

    50 Quality Control - 3 OAL Verify 0.330" +/- 0.005 Calipers 30 pcs. Initial PPAP

    5 Slot Width Critical 0.210 +/- 0.005 Calipers per cavity. PPAP and custom

    Key, Special, and 10 Slot Diameter Dimensions 0.182 +/- 0.001 Gage Pin annually requireCritical Dimensions 8 OD 0.400 +/- 0.005 Diameter Gage

    Ref. P

    In Process 3 OAL 0.330" +/- 0.005 Calipers One First Piece SPC PInspection 5 Slot Width 0.210 +/- 0.005 Calipers and and per Monito

    10 Slot Diameter 0.182 +/- 0.001 Gage Pin per sampling verific8 OD 0.400 +/- 0.005 Diameter Gage sampling plan

    plan

    Ref. P

    n/a Visual Defects Visual No scratches, burrs, Visual Per 100% MasteInspection burns, or other visual Order

    defects that may

    affect the performance

    of the product.

    Ref P

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    Control Plan

    Key Contact/Phone Date (Original): Date (

    Control Plan Number: 858-848-8000 N/APart Number/Latest Change Level: Core Team: John Smith Amy Millimen Customer Engineering Approval /

    Jane DoeBob Miller

    Part Name / Description: Supplier / Plant Approval / Date: Customer Quality Approval / Date

    Supplier / Plant: Supplier Other Approval /Date (If Required): Other Approval / Date (If Required

    Code:

    Part/ Process Name/ Machine, Special

    Process Operation Devices, No. Product Process Char. Product / Process Evaluation/ C

    Number Description Jig, Tools, Class Specification/ Measurement Size Freq.

    For Mfg. Tolerance Technique

    Robert Navarro

    Sample

    Characteristics Methods

    12/23/2005

    E

    Bushing, Guide Slot

    1680995-101

    Prototype Pre-launch Production

    70 Finished Goods Barcode n/a Boxed parts Scan parts to n/a Scan barcode label for Visual One Each box. Invent

    scanning & scanner inventory each box, verify box detail,

    storage & scanned qty match. verific

    80 Pull from Barcode n/a Boxed parts per Pull parts from n/a Scan barcode label for Visual One Each box. Shippi

    inventory & scanner shipping report. stock & scan each box, verify box shipm

    stage for to shipment. & scanned qty match. repor.

    shipment.

    n/a n/a Boxed parts. Dock Audit n/a Visually inspect for Pass / Fail. One Each box. Finishhandling or storage Visually inspect form, q

    damage. packaging. Ref. P

    90 Shipping n/a Quantity Visually inspect n/a Load truck, have all Visual Per truck. Each Shippi

    shipped to truck for documents signed as Shipment Packin

    customer suitability & required. Lading

    load.

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    Potent ial

    Failure Mode Effects Analysis (Process F

    Item 1680995-101 Bushing, Guide Slot Process Responsibility

    Model year(s)/Vehicle(s) Key Date

    Core Team: Amy Millimen John Smith Jane Doe Bob Miller

    Process Function

    Requirements

    Potential FailureMode

    Potential Effect(s) of Failure SEV

    C

    L

    A

    S

    S Potential Cause(s) /Mechanism(s)of Failure

    OCC

    Current Process ControlsPrevention

    Current Process CDetection

    Receive MaterialMaterialDamaged

    Material unusable, InventoryShortage, Late shipment ofproduct

    7 Damaged during shipping,improper material

    handling at supplier

    1 N/A Incoming Inspe

    Receive productionpart orders &schedule partproduction runs.

    Data entry error. Parts not scheduled to run(6). 6 Operator data entryerror(1)

    1 Orders received electronically,data entry not required.

    Orders are double cheaccuracy where data erequired.

    Process dataaccurately.

    Quantity over run (3). Quantityunder run (5).

    3 Operator data entryerror(2)

    2 Orders received electronically,data entry not required.

    Orders are double cheaccuracy where data erequired.

    Pull raw material andpackaging frominventory and deliver

    Wrong materialissued

    Customer parts do not meetprint material requirements(8)

    8 Operator error readingwork order/raw materialpackaging(1)

    1 Raw material is bar codeidentified and scanned to thework order to verify correct.

    Operator at machining visually inspects materwork order.

    Machine Bushings Wrong programuploaded

    Customer parts do not meetprint dimensionalrequirments(8)

    8 Operator error, wrongCNC program uploaded(2)

    2 Operator verifies part number perworkorder and cross referencesto program part number.

    First piece set up inspedrawing requirements

    Per customerrequirements/dwg

    Dimension doesnot meet printtolerance

    Customer parts do not meetprint dimensionalrequirements(8)

    8 Bar stock not centered inchuck(2), machine tool iswearing(5), programrequires adjustment(3)

    5 First piece set up inspection SPC monitoring per sa

    10 - Incoming Inspection

    20 - Order Entry & Scheduling

    30 - Material Handling

    40 - Machining Operation.

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    Potent ial

    Failure Mode Effects Analysis (Process F

    Item 1680995-101 Bushing, Guide Slot Process Responsibility

    Model year(s)/Vehicle(s) Key Date

    Core Team: Amy Millimen John Smith Jane Doe Bob Miller

    Process Function

    Requirements

    Potential FailureMode

    Potential Effect(s) of Failure SEV

    C

    L

    A

    S

    S Potential Cause(s) /Mechanism(s)of Failure

    OCC

    Current Process ControlsPrevention

    Current Process CDetection

    Boxes placed in

    wrong racklocation.

    Late (4) or missed shipment

    (5)

    5 Warehouse personnel not

    following procedure (1),mis-scanned rack location(2).

    2 Computer system recommends

    rack location via inventory partslist. Rack bays are all bar-coded.

    Warehouse places par

    computer recommendascans to rack location, data downloaded into i

    80 - Pull from inventory & stage to shipment.

    Pull from inventoryper shipping report,and scan & stage forshipment.

    Containerdamage

    Parts damaged (6), Customercomplaint (7)

    7 Operator error (1), boxesstacked too high on skids(2)

    2 Operator tow motor training. Internal stack height 4 (5), visual inspect for dFinished skids are shriwith corner protectors.

    Accurate data forboth inventory &shipment purposes,boxes are stagedwithout damage forshipment.

    Unable to findparts forshipment.

    Late (4) or missed shipment(5)

    5 Warehouse personnel notfollowing procedure (1),mis-scanned rack location(2).

    2 Computer system idenlocation from scanned (4). Warehouse manadiscrepant ship list dailsearches for anything m

    90 - Shipping

    Inspect & load partson truck.

    Missing Paperwork.

    Late (4) or missed shipment(5)

    5 Warehouse personnel notfollowing procedure (1),special instructions listedon shipping report not

    followed (1).

    1 Special paperwork oftewith advanced shippingTruck drivers must revpacking slip & bills of la

    pick-up (4).

    Truck to suitable totransport partswithout damage.

    Containerdamage

    Parts damaged (6), Customercomplaint (7)

    7 Operator error (1), boxesstacked too high on skids(2)

    2 Operator tow motor training. Internal stack height 4 (5), visual inspect for d

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    Process Flow

    Customer: Your company name Document Created:Part Number: 1680995-101 Document Revised:Part Name: Bushing, Guide Slot Part Revision Level:

    ProcessNo. Operation Transport Inspect Store Idle

    10 - Delivery of : Raw material, packaging items, components, and non stock items.

    - Incoming inspection. Documentation / Bills of lading checked, visual inspect fordamage. samples taken & measured per incoming inspection plan.- Raw material / components are labeled after inspection. Inventory updated.

    - Received items moved to appropriate areas.

    20 - Order received from customer

    - Production Planning generates a work order according to open order maintenanceand part classification criteria.- The work order & barcodes are posted to the production scheduling board.

    Mfg. enters order in the system per work order.30 - Warehouse personnel prints material issue slip.

    - Warehouse personnel pulls packaging, components, etc. required from appropriate

    rack location per Work Order requirements.- Material handler delivers to appropriate manufacturing location.

    40 - Set-up/Process Tech prints set up sheet, and loads appropriate CNC program

    per part number.- Set-up/Process Tech runs intial part and verifies criticals per set up instructions,

    making any adjustments necessary.- Process parameters are locked and the machining center is given approval to run.

    50 - Process Tech is to verify and document process settings on the Tracking Sheet.- Inspector packers pulls parts per sampling inspection plan and 100% visually

    inspects parts.- Quality Inspector performs in-process dimensional inspection of pulled parts

    per the sampling inspection plan and records data into the process monitoring system.60 - Accumulated production parts added to appropriate containers, per work order,

    and Job Instruction.B titi fi d i i t i h l

    Mac

    hining

    Opera

    tion

    Order

    En

    try

    &

    Sc

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    du

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    E

    N/A

    12/23/2005

    Pro

    duc

    tion

    /Qua

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    Con

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    Incom

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    Insp.

    Ma

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    Han

    dling

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    Process Flow

    Customer: Your company name Document Created:Part Number: 1680995-101 Document Revised:Part Name: Bushing, Guide Slot Part Revision Level:

    ProcessNo. Operation Transport Inspect Store Idle

    E

    N/A

    12/23/2005

    80 - Customer Service issues shipping report, staged in Warehouse shippingboard.- Warehouse personnel pull required quantities from finished goods and

    places in staging.- Boxes / containers are visually inspected for damage/deterioration. Barcodes

    are scanned from inventory and assigned to shipment.- Skids / boxes are wrapped etc per customer requirements. (corner

    protectors, allowed stack heights, etc.)90 - Truck arrives to pick-up shipment.

    - Shipping personnel visual inspect truck for suitability of transport.- Finished boxes loaded to truck.

    - Shipping personnel send advanced notice to customer.

    Pu

    llfrom

    inven

    tory

    &

    stage

    tos

    hipmen

    t.

    Shipp

    ing

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    Part Submission Warrant

    Part Name Part Number

    Safety and/orGovernment Regulation Yes No Engineering Drawing Change Level Dated 2/1/2003

    Additional Engineering Changes NA Dated N/A

    Shown on Drawing no. Purchase order No. Weight (kg)

    Checking Aid No. NA Engineering Change Level NA Dated NA

    SUPPLIER MANUFACTURING INFORMATION SUBMISSION INFORMATION

    Bushings R Us Inc. 6666666666 Dimensional Material/Functional AppearanceSupplier Name Supplier Code

    12345 Main St. Customer Name / Division Your company nameStreet Address Buyer/ Buyer Code Don Anderson

    Pleasantville, CA Application Edge, CastleCity State Zip

    Note: Does this part contain any restricted or reportable substances Yes No

    Are plastic parts identified with appropriate ISO marking codes Yes No

    REASON FOR SUBMISSION

    Initial Submission Change to Optional Construction or Material

    Engineering Change(s) Sub-Supplier or Material Source Change

    Tooling: Transfer, Replacement, Refurbishment, or additional Change in Part processing

    Correction of Discrepancy Parts Produced at Additional LocationTooling Inactive > than 1 year Other - please specify

    REQUESTED SUBMISSION LEVEL (Check one)

    Level 1 - Warrant, only (and for designated items, an Appearance Approval Report) submitted to customer.

    Level 2 - Warrant with product samples and limited supporting data submitted to customer.

    Level 3 - Warrant with product samples and complete supporting data submitted to customer.

    Level 4 - Warrant and other requirements as defined by customer.

    Bushing, Guide Slot

    E

    1680995-101

    0.08911680995

    98765

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    PART NO: 1680995-101 DATE: 12/24/2005 ISSUE NO.PART NAME: Bushing, Guide Slot SUPPLIER NAME: BUSHINGS R US INC.

    LOT NO: 123456 TYPE OF DEVIATIONRESPONSIBILITY: AMY MILLIMEN LIMITED QUANTITY LIFETIMEPROGRESS X INITIALOF PARTS MASS PROD. LIMITED PRODUCTION DATE

    DESCRIPTION OF NONCONFORMITY:

    Print item 1, chamfer width of 0.03" 0.01 measured oversized for 1 of 3 measured samples.We are requesting a temporary deviation to ship parts with this non-conformity until we exhaust the 300 piecePPAP sample parts produced. The feature is only oversized by 0.01", and will not affect the function of

    the assembly.

    JUDGEMENT (FOR DELTA DESIGN USE ONLY)CATEGORY OF APPROVAL

    Quanitity: From/To Date:

    REASONS AND COMMENTS

    ENGINEERING SECTION

    RESPONSIBLE PERSON/DATEACCEPT

    REJECT

    DEVIATION REQUEST SHEET

    SIGNATUREJudgement

    X

    LIMITED QTY LIMITED TIME PERMANENT

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    Production Part Approval -

    Material Test Results

    SUPPLIER PART NUMBER

    Bushings R US 1680995-101

    NAME OF INSPECTION FACILITY PART NAME

    Bushing, Guide Slot

    TYPE OFTEST

    OKNOTOK

    Engineering Change Level: E x

    Specification Number: Vespel SP-21 x

    Date of Specification: 10/31/2001 x

    Material Supplier: Material Warehouse x

    Material Description: Vespel SP-21 x

    Material Certification Date: 12/01/2005 x

    SUPPLIER TEST RESULTSMATERIAL SPEC. NO./DATE/SPECIFICATION

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    Page 14 of 20Production Part Approval

    Performance Test Results

    1680995-101

    Ref.No.

    TestFreq.

    Qty.Tested

    OKNotOK

    Supplier Test Results and Test Conditions

    Name of Laboratory

    Bushing, Guide Slot

    Part Number

    Part NameBUSHINGS R US

    Supplier

    REQUIREMENTS

    No Performance Testing is Required

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    Production Part Approval -

    Dimensional ResultsSUPPLIER PART NUMBER

    Bushings R Us 1680995-101NAME OF INSPECTION FACILITY PART NAME

    Internal Inspection Bushing, Guide Slot

    Item Dimenson (in) Tolerance Type Sample 1 Sample 2 Sample 3 OK

    OK

    1a 0.03 0.01 .05 0.04 0.03 X

    1b 45 1.0 45 45 46 X

    2 3.01 + 0.001 / -0.000 3.010 3.011 3.011 X

    3 0.330 0.005 0.332 0.331 0.33 X

    4 0.080 0.005 0.082 0.082 0.08 X

    5 0.21 0.005 0.211 0.213 0.212 X

    6 0.010 A 0.008 0.005 0.006 X

    7 Full Radius OK OK OK X

    8 0.400 0.005 0.400 0.400 0.401 X

    9 TP 0.005 0.004 0.003 0.004 X

    10 0.182 0.001 0.182 0.182 0.181 X

    11 Material Vespel SP-21 SEE MATERIAL CERT X

    12 Edge Radius Callout OK OK OK X

    13 OK OK OK X

    Supplier Measurement Results

    Part Number, dash number, rev perDelta standard.

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    Production Part Approval -Initial Process Study

    SUPPLIER PART NUMBER

    1680995-101NAME OF INSPECTION FACILITY PART NAME

    Bushing, Guide SlotDimension: 0.210 0.08

    USL: 0.215 0.085LSL: 0.205 0.075

    1 0.210 0.0772 0.211 0.0813 0.210 0.0814 0.213 0.0815 0.210 0.0776 0.210 0.0817 0.209 0.0808 0.210 0.0819 0.210 0.08110 0.210 0.08111 0.210 0.08112 0.210 0.081

    13 0.210 0.08114 0.210 0.08115 0.210 0.08116 0.210 0.08117 0.210 0.08118 0.210 0.08119 0.210 0.08120 0.210 0.08121 0.210 0.08122 0.210 0.081

    23 0.210 0.08124 0.210 0.08125 0.210 0.08126 0.210 0.08127 0.210 0.08128 0.210 0.08129 0.210 0.08130 0.210 0.08031 0 210 0 081

    Bushings R US

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    Production Part Approval -Initial Process Study

    SUPPLIER PART NUMBER

    1680995-101NAME OF INSPECTION FACILITY PART NAME

    Bushing, Guide SlotDimension: 0.210 0.08

    USL: 0.215 0.085LSL: 0.205 0.075

    Bushings R US

    48 0.211 0.08149 0.210 0.08150 0.210 0.081

    51 0.210 0.08152 0.210 0.08153 0.210 0.08154 0.210 0.08155 0.210 0.08156 0.210 0.08157 0.210 0.08158 0.209 0.08159 0.209 0.08160 0.209 0.081

    61 0.209 0.08162 0.209 0.08163 0.209 0.08164 0.209 0.08165 0.209 0.08166 0.209 0.08167 0.209 0.08068 0.209 0.08169 0.209 0.08170 0.209 0.081

    71 0.211 0.07872 0.210 0.07773 0.211 0.07774 0.210 0.08175 0.210 0.08176 0.210 0.08077 0.209 0.08178 0.209 0.08279 0 210 0 081

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    Production Part Approval -Initial Process Study

    SUPPLIER PART NUMBER

    1680995-101NAME OF INSPECTION FACILITY PART NAME

    Bushing, Guide SlotDimension: 0.210 0.08

    USL: 0.215 0.085LSL: 0.205 0.075

    Bushings R US

    99 0.209 0.080100 0.208 0.081

    Mean 0.210 0.081 #DIV/0! #DIV/0! #DIV/0! #DIV/0!Std Dev. 0.000887896 0.00106534 #DIV/0! #DIV/0! #DIV/0! #DIV/0!Cp 1.877097575 1.564445656 #DIV/0! #DIV/0! #DIV/0! #DIV/0!

    CpU 1.893991454 1.38296996 #DIV/0! #DIV/0! #DIV/0! #DIV/0!CpL 1.860203697 1.745921352 #DIV/0! #DIV/0! #DIV/0! #DIV/0!CpK 1.860203697 1.38296996 #DIV/0! #DIV/0! #DIV/0! #DIV/0!

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    Part Number Gage Type:

    Dimension Gage ID:

    Tolerance Date:

    Gage R&R 1 2 3 4 5 6 7 8 9 10 Average

    Trial 1 0.21 0.21 0.213 0.21 0.211 0.21 0.21 0.21 0.21 0.21Operator 1 Trial2 0.21 0.21 0.213 0.211 0.211 0.21 0.21 0.211 0.21 0.21

    Trial 3 0.21 0.21 0.213 0.211 0.211 0.21 0.21 0.211 0.21 0.21 0.21053 Xbar1Range1 0 0 0 0.001 0 0 0 0.001 0 0 0.0002 Rbar1Trial 1 0.21 0.21 0.212 0.21 0.211 0.21 0.211 0.21 0.21 0.21

    Operator 2 Trial2 0.211 0.21 0.212 0.211 0.21 0.21 0.21 0.211 0.21 0.21Trial 3 0.21 0.21 0.213 0.211 0.211 0.21 0.21 0.211 0.21 0.21 0.2105 Xbar2

    Range2 0.001 0 0.001 0.001 0.001 0 0.001 0.001 0 0 0.0006 Rbar2Trial 1

    Operator 3 Trial2

    (if only 2 ops, Trial 3 Xbar3Clear C11:L13) Range3 Rbar3

    K3 3.65 2.7 2.3 2.08 1.93 1.82 1.74 1.67 1.62Part Averages 0.210 0.210 0.213 0.211 0.211 0.210 0.210 0.211 0.210 0.210 0.003 Range of

    Part AveragesRange Average 0.0004 ConstantsXDiff 0.0000 2 Trials 3 Trials # Trials 2UCL 0.0010 3.27 2.58 D4 2.58 UCL represents the limit of the individual R'sLCL 0.0000 0 0 D3 0 Circle those beyond the limit.Repeatability 0.0012 4.56 3.05 K1 3.05 Identify and correct causes

    Reproducibility 0.0001 3.65 2.7 K2 3.65 LCL = 0 D3=0 for up to 7 trialsGage Capability 0.0012 2 Ops 3 OperatorsSpec Tolerance 0.0200

    Acceptability(%) 0.06

    AIAG - Automotive Industry Action Group FormulasEV 0.0012 Equipment Variation (EV)%EV 27.2% # Parts #Trials % of Total Variation (TV)

    AV: 0.00000 10 3 Appraiser Variation(AV)%AV 0.0% % of Total Variation (TV)

    R&R 0.0012 Repeatability and Reproducibility (R&R)%R&R 27.2% % of Total Variation (TV)PV 0.0043 Part Variation (PV)%PV 96.2% % of Total Variation (TV)TV 0.0045 Total Variation (TV)

    1680995-1010.2100.005

    CalipersCal001012/23/2005

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    Gage system may be acceptable based on importance of application and cost

    Instructions Just enter your measurement data in Cells C3:L5, C7:L9, C11:C13The template will automatically calculate all of the values based on your data

    Gage Repeatability and ReproducibilityMeasurement is one common cause of variation. Gage R&R helps improve measurementIf repeatability is large compared to reproducibility, reasons include:1. gage instrument needs maintenance2. gage needs to be redesigned3. clamping or location needs to be improved4. excessive within-part variation

    If reproducibility is large compared to repeatability, reasons include:1. Operator needs to be better trained inhow to use and read gage2. Calibrations on gage are not clear

    3. Fixture requred to help operator use gage more consistently

    Gage System Acceptability%R&R