Comprehensive Information and Orientation Programme (CIOP)

| Overview of CIOP | CIOP Milestones & Key Information on PEO | CIOP Pilot | Questions & Answers |

ADD Senior Officials’ Meeting

30 April 2019

CIOP OVERVIEW

CIOP Overview

CIOP Objective‘strengthen the labour market integration and protection of temporary contractual workers in

Abu Dhabi Dialogue (ADD) Member States’

Tailored orientations for temporary contractual workers throughout the migration life cycle, harmonized between Countries of Origin and

Countries of Destination

CIOP Overview

Consistent and Harmonized Information

• Benefits: Access to accurate information; support decision-making process; enhance preparedness and protection; reduction of barriers of integration in the host labour markets and societies.

• Beneficiaries: temporary contractual workers, employers, recruitment agencies, Governments in the Countries of Origin and Countries of Destination, economies and societies.

CIOP Structure & Outcomes – Preparatory StagePREPARATORY STAGE PILOT STAGE

PAOPEOPDO

PDO Mapping and Needs Assessment

PDO Regional Guide and Management System

PEO Mapping and Needs Assessment

PEO Regional Guide and Management System

PAO Mapping and Needs Assessment

PAO Regional Guide and Management System

CIOP Outcomes – Pilot StagePREPARATORY STAGE PILOT STAGE

PEO, PDO & PAO Regional Guides and Management Systems

Objective: Establish the extent to which CIOP strengthens labour market integration & protection of temporary contractual workers

How? 300 temporary contractual workers, across three corridors will receive tailored and harmonized CIOP PEO, PDO & PAO, followed by a one-year evaluative impact study. A control group who have not received CIOP orientations will enable a comparative study. • Bangladesh – Saudi Arabia (drivers)• Philippines – UAE (hospitality)• Sri Lanka – UAE (hospitality)

• Contextualization and tailoring of the Regional Guides of modules and management systems.

• Training of 50 master trainers.• Execution of the CIOP Pilot.• Evaluation.

CIOP MILESTONES & PEO KEY INFORMATION

CIOP PDO

• PDO Mapping and Needs Assessment Report: IOM, in collaboration with the Scalabrini Migration Centre and the Government of the Philippines, developed this report, based on research from 9 ADD Countries of Origin.

• PDO Regional Guide and Programme Management System: With IOM, the Asian Institute of Management developed the Regional Guide with the recommended PDO modules, as well as the Programme Management System outlining the proposed support infrastructure and related institutional mandates.

• CIOP PDO component was presented at the 3rd ADD Senior Officials’ Meeting in May 2016.

CIOP PEO - Key Information

In collaboration with the Institute for Social and Environmental Research – Nepal and the Overseas Development Institute, fieldwork was carried out in 10 ADD Countries of Origin, using a mixed methodology design.

All PEO knowledge products have been drafted: PEO Mapping and Needs Assessment Report; PEO Regional Guide and Management System Guide and PDO & PEO Delivery Mechanism Assessment.

Key Informant Interviews Government officials, UN agencies, grassroot organizations

10 ADD Countries of Origin

Focus Group Discussions Aspiring, current and returnee migrant workers

Bangladesh, India, Nepal, Philippines, Sri Lanka

In-depth Interviews Aspiring and returnee migrant workers Bangladesh, Nepal and Sri Lanka

CIOP PEO – Key Information

Insights from CIOP fieldwork

• Most countries do not have a formal, institutionalized and/or mandatory PEO (with the exception of the Philippines).

• PEO-related information is seen in migrant resource and vocational training centres, as well as within programmes (particularly anti-trafficking, alternative livelihoods and community education).

• Content varies from country to country, but generally relates to supporting the decision-making process, understanding the migration journey, avenues to enhance protection, general rights and responsibilities as well as family/financial management.

• Vital role of NGOs and civil society organisations in PEO-related engagement.

Migrant orientation should be viewed as a process, significantly benefitting from alignment between PEO, PDO, PAO and other orientations.

Engagement with local government, NGOs and civil society organisations are key in the successful implementation of PEO.

The learning culture will be a driving factor in targeting different groups effectively (e.g. use of technology). A PEO monitoring system would support our understanding of the longer term behavioural changes stemming

from PEO, incorporating beneficiary feedback mechanisms.

CIOP PEO – Key Information

Assessing foreign employment as an option Assessing mental preparedness to work abroad

Discussing family management after migration General information relating to destination countries

Understanding skills for foreign employment Understanding safe procedures for migration

Keeping safe in transit and destination Basic learning about financial literacy

RECOMMENDED PEO MODULES

Regional Guide for PEO Modules equips PEO facilitators/trainers with a comprehensive reference guide on modules and modes of delivery, as well as aims to enrich the understanding of prospective jobseekers and support their decision-making processes.

PEO Programme Management System provides the institutional mandates for the ProgrammeManagers/Owners of PEO, as well as methods for standardized execution. A monitoring framework incorporates mechanisms to ensure the most updated information/material is used, along with a system of training/accreditation for those involved in the implementation of PEO.

CIOP PAO

• IOM will be working with the Migrant Forum in Asia to prepare the PAO Mapping and Needs Assessment Report and PAO Regional Guide and Management System Guide

• Fieldwork to commence shortly in ADD Countries of Destination, followed by the preparation of PAO knowledge products.

CIOP Governance Structure• Establishment of the CIOP Governance Structure: a mechanism for stakeholders, donors and partner organizations to

play an active role in the framing and implementation of CIOP. It is formed of an Advisory Committee (provides overall guidance and advice) and an Executive Committee (decision making relating to implementation).

• Took place virtually on 4 February 2019 |

• Key outcome: called for the convening of the CIOP Executive Committee to discuss implementation modalities, particularly with regards to the CIOP pilot.

Advisory Committee Meeting

• Took place in Dubai on 13 – 14 March 2019 |

• Key outcome: IOM to visit each ADD participating Member State to ensure the pilot methodology is tailored to the different national contexts

Executive Committee Meeting

• Sri Lanka (7 – 10 April); Philippines (15 – 18 April); Bangladesh (21 – 24 April)

• Visits to Saudi Arabia and UAE are upcomingIOM Country Visits (ongoing)

CIOP PILOT

Pilot: Overview

300 TCWs who have received tailored CIOP PEO, PDO and

PAO

300 TCWs who have not received CIOP

TREATMENT GROUP CONTROL GROUP

300 TCWs will receive tailored CIOP orientations.

Feedback will be collected at 5 key junctions:1. Pre and Post-PEO in COO.2. Pre and Post-PDO in COO.3. Pre and Post-PAO in COD.4. 6 months after receiving PAO, in

COD/COO.5. 1 year after receiving PAO, in COD/COO.

300 TCWs will be identified in the participating ADD Countries of Destination, matching the profiles of the TCWs in the treatment group.

Feedback drawing on the TCW’s experience will be collected at 2 key junctions:

1. 6 months after arriving in CoD.2. 1 year after arriving in CoD.

METHODOLOGY: COMPARATIVE STUDY

Objective: Establish the extent to which CIOP strengthens labour market integration & protection of temporary contractual workers.

Four-level training evaluation model

1. Level 1 (Reactive): helps measure affective outcomes, such as satisfaction with the orientation. Questionnaires & ‘happy sheets’.

2. Level 2 (Learning): helps measure cognitive and skill-based outcomes. pre & post tests scores.

3. Level 3 (Behaviour): helps measure skill-based outcomes. observation, rating and sample.

4. Level 4 (Results): measures the results. performance records and information systems.

Pilot: Evaluation

Pilot: Evaluation – Sample IndicatorsIndicative indicators for Level 1 on Reaction

% of orientation session participants that state that they are satisfied with orientation. % of orientation session participants that report that the information they received was useful and relevant.

Indicative indicators for Level 2 on Learning

% of orientation session participants demonstrating increase knowledge between pre- and post-orientation assessment.

Indicative indicators for Level 3 on Behaviour

% of orientation session participants state that PEO and PDO has helped them make an informed decision on pursuing employment abroad.

% of orientation session participants state that they have applied the knowledge they have gained from the orientation programme since they started working.

% of surveyed TCWs that report regularly using financial services to save and/or remit money through formal channels.

% of surveyed TCWs that report having accessed official services and/or informal services when in need.

Pilot: Evaluation – Sample IndicatorsIndicative indicators for Level 4 on Results

% of surveyed TCWs that are still working in the same position at the time of survey, i.e. retention rate. % of surveyed TCWs that declare they have easily integrated in destination country. % of surveyed TCWs reporting feelings of security and safety. % of surveyed TCWs reporting experience of anxiety/depression/homesickness. % of surveyed employers reporting that target TCWs are well integrated in the workplace. % of surveyed recruitment agencies reporting complaints from or about target TCWs in the last month. % of surveyed labour attachés reporting complaints from or about target TCWs in the last month. % of surveyed CoD grievance and complaints units reporting complaints from or about target TCWs in the

last month. Reported frequency and severity of work-related injuries. Reported cost paid for remitting money.

Pilot Country Pairings

Contextualisation of

CIOP Curricula

and Manuals

Training of CIOP

Master Trainers

Execution of CIOP Pilot

Evaluation

Pilot: Process Overview

Hospitality and domestic workers

hospitality

drivers

Pilot: Country Pairings (1)

• January 2017: After the ADD Permanent Secretariat circulated an expression of interest to all ADD Member States to identify interested pairings of CIOP, the following pairs were formed:

Pilot: Tailored Curricula and Manuals (2)

• IOM to carry out a desk review to tailor the PEO, PDO and PAO Curricula and manuals to the national contexts of the country pairings.

• There will be two stakeholder consultations in each participating country to collect further information and for Government officials to review.

• After which, there will be a validation workshop followed by the translation of material, as required.

Pilot: Training of Master Trainers (3)• Each participating ADD

Member State will be invited to nominate individuals to undergo CIOP training to become master trainers. This will create a pool of skilled trainers to not only effectively implement CIOP but also cascade this training to others in the future.

• After an evaluation of the master trainers, they will be invited to a Collective Workshop, where they will be able to interact with the master trainers from the other country pair, as well as take part in mock sessions.

Pilot: Execution in Country of Origin (4)

Broadcast of PEO invitation

Pre-PEO Assessment

Delivery of PEO

(6 sessions)

Post-PEO Assessment for all

participants

Process of identifying and

flagging those who have obtained the

relevant contract in the target CoD

Evaluation of the Treatment Group

Pre-PDO Assessment

Delivery of PDO

(4 sessions)

Post-PDO Assessment

Collection of information relating to Treatment Group and shared with the

CoD

Treatment Group leaves CoO

*pending medical clearance ** depending on national process

Pilot: Execution in Country of Destination (4)

Treatment Group

arrive in CoD

Identification of Control Group Pre-PAO Assessment

Delivery of PAO

(4 sessions)

Post-PAO Assessment Baseline Analysis of Control

Group

Impact Study (6 months after PAO/Arrival in CoD)

Impact Study (12 months after PAO/Arrival in CoD

Final Pilot Evaluation

Report

Questions & Answers

Comprehensive Information and Orientation Programme (CIOP)

Erika BroersCIOP Programme Manager

ebroers@iom.int