1. By Ryan LangleyPress the start button to begin

2. What is an effective form of communication?ShoutingSwearingFormal EmailMumbling 3. Formal Email is an effective form ofcommunication because it is a quick,appropriate and convenient way ofcontacting an employee. 4. Why is it important to communicate with otheremployees?So you dont get So that otherbored while workingemployees can cover for you.So the job at handSo you can ask themcan be accomplished about there planseffectively and over the weekendefficiently 5. It is important that the job at hand can beaccomplished sufficiently and successfullyso that the business/organisation can besuccessful. 6. What would be the appropriate body language in aninterview?Sitting up straightYawing In an impolite fashionSitting in a Crossing armsslouched positionwhile sitting on a chair 7. It would appropriate to sit up straight while inan interview because it shows that in theinterview that the person in the interview isconfident and qualified for the job and whenother people look at you they a positiveimpression rather than a negative. 8. What is an inappropriate way of using your phonewhen in the work place?Using in case of an Turning it offemergencyCalling a friend toPutting it on silentsocialise 9. Calling a friend to socialise would be aninappropriate way to use your phone while inthe work place because when your in thework place you are meant to work and arenot supposed to be using your phone tosocialise to friends. 10. Why is it useful to use emoticons when emailingsomeone?To make the email seem To come across aslarger therefore making it formal and in a seriousseem formalmannerTo come across as more To come across asintellectual in your email being informal and friendly 11. Its useful to use emoticons to come acrossas informal and friendly because sometimesyou can sound as though you are beingformal in an email when you are trying notto. 12. What would be an example of an active learner? Asking questions Listens to the speaker forspecific information Finds it easiest to expressThinking things through through writing and verbally thinks step by step. 13. Active learners are people that involve participationin learning rather than listening to a speaker. Activelearners listen to the teacher for specific informationother than listening passively. Their mind is focusedon words, phrases or blocks of information whichhelps the learner understand the topic that he/she istrying to learn. 14. What would be a formal and convenient way ofarranging a staff meetingSending an email to Leaving a brief post-iteveryone involved detailing note on the staff desksthe time and placeSending a text message to Informing all of the staffall of the staff involved involved face to faceabout the meeting 15. The most formal and conventional way of arranginga staff meeting would be to send an email toeveryone involved detailing the time and placebecause putting a brief post-it note on the staff deskswouldnt be very convenient or sufficient, sending atext to all of the staff involved would be sufficient butit wouldnt be vey appropriate and informing all of thestaff members involved face to face would be quitetime consuming. 16. When in the workplace would it be appropriate/convenient tocommunicate with other staff membersWhen the staff memberWhen relevantis on the phoneinformation isneeded to be givenWhen the staff memberis in a meeting To arrange a partyfor the weekend 17. It would be appropriate/convenient with other staff members when relevant information is needed to be given this is so that the staff member can then take in the information and do what is needed which would push the fluency of work in the work place. 18. If youre on the phone and your work colleaguesare making a lot of noise how would you deal withthis situation?To shout at your Hang up and thencolleagues to be quiet have a word with your colleaguesTo put the caller on holdJoin in theand quietly tell yourconversation withcolleagues to be quiet your colleagues 19. The most appropriate way to deal with that sort of situation would be to politely ask the caller to be put on hold as the work colleagues are making too much noise and they cant hear the caller clearly. 20. Ifyou see a work colleague being bullied inthe work place how would you deal with thissituation?Report this toConfront theyour managerbully andthreaten them Join in Ignore it and carry on regardless 21. The right thing to do in that situation would be to report it to your manager so they he can sort it out instead of you trying to sort it out and maybe making the whole situation worse. 22. Congratulations you beat the game!