PART 1 - HOME BUYER

PRE-SELLPACKAGE(Email, Mail or Deliver Part 1 to Every Potential Home

Buyer)

HomePurchase

InformationOur Commitment to Finding Your Next Home With You!

My Homebuyers

Rand SmithReal Estate by Rand

Finding a Home

Avoiding the Most CommonMistakes Home Buyers Make...1) Not understanding a local market and all that is available.

2) Thinking that it is both safe and easy to buy foreclosure and short sale homes. This is a biggie!

3) Not understanding pricing and the value of certain amenities.

4) Weak negotiating. This mistake alone can cost the buyer thousands of dollars.

5) Not requiring the proper inspections and/or not understanding these reportswhen an inspection is done.

6) Not understanding the importance of being pre-approved by a Lender prior to beginning the home buying process.

Utilizing my exclusive service, your home purchase will go smoothly andyou will avoid these costly common mistakes.

As a Home Buying Specialist mycommitment is to assist you with…

1) Locating the best home for your needs.2) Negotiate the lowest price. 3) Secure the best financing. 4) Meet your home buying needs with the

least amount of hassle. 5) Provide you with superior client service.

AND THE SELLER PAYS OUR COMMISSIONS SO YOU DON’T HAVE TO!

How Do You Find theReally Special Homes?

We provide you with our FREE “Home Finder” Service. A list of every home that matches your home buying criteria emailed directly to your inbox as often as every day. Then, whenever any new properties matching your buying criteria hit the market, you get an instant text/email notification! Many times you get information before many real estate agents do.

There are a lot of ways to go about finding a home, but by far, the best way is to set-up a quick get-together at my office. It will only take 15-20 minutes. It will only take longer if you have more questions. You tell us what you want and we tell you how we go about finding it for you. That’s right, we work for you, spend our time and dedicate our resources to making sure you get the best possible value currently available and the best part, you pay us nothing for all of this service.

If you haven't already set a time to meet with me all you need to do is call my toll-free number 24-hrs. at (your phone number here). I’ll do the rest. Or, you can email me direct: (your email here).

We Use a Simple and GUAR A NTEE D

P AI N LESS Four-Step Process:

Step one you have probably already taken. Chances are you are already enrolled in our FREE Home Finder Services and have been receiving information via email on all the homes currently for sale that match your home buying criteria. We will continue providing this FREE service for as long as it takes for you to find that special home you want. So in a real sense we have already begun working just for you.

Step 2 is you finding a home or homes that are of the highest interest to you and tell us you would like to preview these homes in person.

In step three of the process, we will open the doors to the home or homes you wish to see personally. Additionally, we will make sure that you have the time and freedom necessary to experience each property fully while you are deciding whether or not each home is that special one just for you.

Finally, when we do find the perfect home for you, I’ll answer all your questions and give you all the specific details that you need to make a decision. We will provide you with a current market value assessment of the home you are considering buying. There is never any pressure.

Should you decide that you’d like to purchase a home, we will handle all the details, including

negotiating to your benefit. Throughout the entire process we’ll work at your pace, and you’ll be the one making all the decisions. We will communicate to you with the frequency necessary to keep you informed and worry-free the entire process.

We Provide You InformationOn Every Home Available

Distressed Properties: Short Sales, Foreclosures andREOs

Purchasing a distressed property can be a time-consuming process, but you can also get a great deal on a house you love.

A SHORT SALE occurs when a homeowner sells their home for less than (short of) what they still owe on their mortgage, and their bank has agreed to accept the proceeds from the sale as payment in full of the loan balance.

A FORECLOSURE occurs when a homeowner has defaulted on the mortgage, and lender initiates a foreclosure against the property. The property will eventually be put up for sale at auction.

A REAL ESTATE OWNED (REO) occurs when the bank has successfully foreclosed on the property and the foreclosure auction did not result in a sale to an outside bidder. Thus the lender ends up as the new “owner” of the home.

Distressed properties often have challenges not typically found with a traditional real estate transaction.

Work with an Agent who is Qualified to Handle This Type of TransactionI have been a licensed Real Estate Broker for almost 30 years and have listed, sold and negotiated the completion of more than 2700 transactions. Many were Short Sales, REO’s, Distressed Property, and difficult, Complex Transactions.

NEWLY CONSTRUCTED OR RENOVATED BUILDINGS

WHY USE AN AGENT TO PURCHASE A NEW HOME?

The advantages of having an agent help you purchase a new home are the same as those for purchasing a resale home…

• Knowledge of the market• Help in finding the perfect home quickly• Expertise in contract writing/negotiation• Closing assistance

The builder has a professional representative watching out for his/her interests, and youneed the same expert representation.

Buying a new home or newly renovated property is a little more difficult and time-consuming than buying a resale. I can professionally guide you through this process.

It is very important that your interests be professionally represented when you are entering into a contract for a semi-custom or a build-to-suit home. These transactions are complex and the contract details must be exact in order to protect you and to ensure you get exactly the home you want!

We have prepared a list of questions to help ensure that you are dealing with a reputable builder and will review them with you should you be interested in pursuing a new construction or a completely renovated property.

REMEMBER – the Builder often requires that your Agent accompany you on your first visit tothe Builder’s sales office in order for your representative to participate in the process.

What You Should Know About

Buying Distressed Properties:Buying a short sale or REO property is a complex process. The overview below is intended to give you an idea of what you may face if you decide to pursue a purchase of a distressed property:

Short Sale PropertiesShort Sale properties may often be in better condition than properties that are in foreclosure, as the homeowner is working with the bank to release them of their debt and is trying to avoid foreclosure.

Before making an offer on a Short Sale, please keep the following in mind:• Any offer must be approved by seller’s lender.• Because of the required approval process by the lender, approval of your offer (and therefore

the short sale) could take months.• A lender may change the terms of the agreement made between the seller and the buyer.

Foreclosed Properties (REO)• Lenders will typically sell the homes “as-is,” meaning that REO properties will often need repairs.

Before making an offer on an REO, please keep the following in mind:• The lender most likely will not agree to make any repairs to the home.• The lender may require you to finance with them.• While most REO properties are already vacant, there is the possibility of tenant problems

which may cause a delay in closing, and may also increase the price.

• If you are not using the REO bank as your lender it is possible that certain repairs will be required to be made to the property before your lender will agree to close

CommunicationThe key to a successful home purchase.

Through constant communication, we will keep you apprised of every detail in the entire process of your home buying experience. Once we have found that perfect home I will negotiate with the sellers and their agent to get the best possible price and terms for the home you desire.

You will benefit from our years of experience in the real estate business at no cost to you. As you know, many buyers are unaware of the fact that our commission is paid by the seller in most cases.

We Will Use Our Multiple Listing Association, Technology, The Internet and our Private Resources and Contacts...

to provide you with up to date information on each new home as it comes on the market. We preview the “new on market” list constantly, on the lookout for the perfect home for you.

Utilizing My Services in Search of Your Perfect HomeNEW HOMESWe work with most builders and can get all the information you need to make anydecisions, but I will need to accompany you to the property on the initial visit.

SHORT SALES BANK OWNED FORECLOSURESWe will work with you on short sale, bank owned and foreclosure properties. It is critical that you have professional representation in these types of transactions. I am sure you have read of some of the nightmare experiences buyers have had in this type of transaction. We will be with you every step of the way to avoid a catastrophe!

FOR SALE BY OWNERA homeowner trying to sell his home himself is usually doing so in hopes of saving the commission, coincidentally, this is the reason a buyer wants to deal directly with a homeowner.

If you should see a FSBO, FORECLOSURE, BANK OWNED or any property of interest to you and wantthe advantages of my services, please let me make the initial contact so you get "inside information".

THE NEIGHBORHOODThere are many factors to consider when selecting a neighborhood that is right for you.

Below are just a few of the many factors -- You may think of others that are important to you. Please write them on your Home Search Criteria form so they do not get forgotten.

Neighborhoods have characteristic personalities designed to best suit single people, growing families, two-career couples, or retirees. Investigate to determine if the neighborhood matches your lifestyle and personality.

Scout out the Neighborhood!It is important that you scout the neighborhood in person. You live in more than your house. Talk to people who live there. Drive or walk through the entire area at different times of the day, during the week and on weekends.

Travel to and from places that you would typically frequent to be sure you are comfortable.

Look for access to major thoroughfares, highways, and shopping. Check with local civic, police, fire, and school officials to find information about the area.

Look at traffic patterns around the area during different times of the day and drive from the area to work.

Is the neighborhood near parks, places of worship, recreation centers, shopping, theaters, restaurants, public transportation, schools, etc.?

Having Negotiated Hundreds ofSuccessful Offers Throughout Our Years of Experience.

We Understand the Secret of Power Negotiating

We will deliver your offer personally to the Seller with theirAgent present. We will negotiate to your benefit!

A face-to-face presentation by me on your behalf will also insure that you get the best price and terms!

There is no other way to represent your best interest.

Financing

Pre-Approval ProgramMany buyers apply for a loan and obtain loan approval online before they meet with an agent and begin looking at homes for sale. If that is what you have done, great!

If you have not completed this process yet it is one of the very things we will help you accomplish before we begin the home buying process.Its as Easy as 1-2-31. A home loan credit report is generated by the credit bureau

2. Your employment, bank accounts, and rental payments (if applicable)are verified

3. All information is forwarded to the underwriter for approval

Loan Pre-Approval3 Key Benefits

1) You know exactly HOW M U CH YOU CAN AFFORD (Eliminating wasted time looking at homes that are above or below your price range)

2) You get the BEST F INANCING (I.e. lowest interest rate, lowest down payment, which will allow you to get the most house for your money)

3) You can make a ST R ONGER OF F ER (You get the power of immediate action, you can beat out other buyers, and you can negotiate the lowest price & best terms.)

Benefits of Buyer AgencyAlthough the typical agency agreement spells out the fiduciary duties an agent must fulfill for the seller, the buyer is often left, in a sense, unrepresented. However, buyers too have the option of being represented exclusively by their own agent. Consider the following benefits;

1). LoyaltyThe real estate agent must act in the best interest of the buyer.

2). ObedienceMust follow the lawful instructions of the principal (buyer).

3). Disclosure of all material facts• Examples, but not limited to:• Relationships between agent and other parties• Existence of other offers• Property’s true worth• Status of earnest money• Commission split with other brokers• Seller’s financial condition• Legal effects of contract provisions

4). ConfidentialityAny discussions, facts, or information can be shared freely with the kind of CONFIDENTIALITYyou expect from someone working in your best interest

5). Accounting in dealingsReporting of where any money placed in the hands of the broker is kept

6). Reasonable skill and care• Arriving at a reasonable purchase price and advising buyer of such.• Affirmatively discovering material facts and disclosing them to the buyer.• Investigating the material facts related to the sale

As a buyer’s agent, I represent you and your interests in the purchase of your new home, not the seller’s interests. This is different from a typical sub-agency transaction where the buyer is not technically represented.

AGENCYIt is commonplace for both the broker who lists the property for sale and the broker who works with a buyer (sometimes called the co-broker) to be paid by the seller.

Their duties, loyalties and faithfulness are owed to the seller, and they must tell the seller all important information they know which might affect the seller’s decision concerning the sale of their property.

While neither broker is your agent, the brokers can provide you with:• Information about available properties.• Help in analyzing and comparing the physical and economic features of different properties.• sources of financing• an opportunity to preview the property• assistance in making an offer to purchase

Both brokers are obligated by law to treat you honestly and fairly. They must:• Present all written offers to the owner promptly• Disclose material facts about the property known to the broker• Offer the property without regard to race, creed, sex, religion, national origin, handicap, or family/domestic

partnership status

If you choose to have a real estate broker exclusively represent you (not the seller) as your agent , you should enter into a written contract that:• Clearly establishes how the buyer's agent will work for you and you alone• Sets out how your agent will be paid and by whom

I certify that I have provided the prospective buyer with a copy of this information.

Buyers Agent date_

(buyer)_ date_

Home InspectionsFinding the Major Defects

We will recommend that you have a home inspection performed. Since there is a BIG difference in Home Inspections and Inspectors, we will assist you in the selection process.

When major defects are identified we will help determinewhich, if any, should be corrected by seller.

What is a Major Defect: any defect that would have a negative effect on the long term value of the home or the safety of it’s inhabitants if not replaced or corrected.

Often it is best to get quotes for repairs and request dollar amount at closing.

If the seller declines, you will have the option to the return of your depositmonies in full or continue with the purchase.

We will recommend Seller Includes a

Home Warranty

Protects you from unplanned expenses when you don’t know how reliable your appliances will be.

Includes furnace, air conditioner and many other protections that can be extremely valuable in the event unforeseen trouble occurs.

THINKING ABOUT BUYINGPrior to meeting with Rand, please fill out this quick survey. Tell us what concerns you most about buying your home using a real estate agent.That way when you meet with Rand he will discuss only those things that are MOST IMPORTANTto you. Your meeting with Rand will take about 20-25 minutes unless you have more questions.

WHAT ARE YOU CONCERNED ABOUT?

NOT CONCERNED VERY CONCERNED

LOAN QUALIFICATIONS? 1 2 3 4HOME VALUES? 1 2 3 4

LOCATION & VALUE? 1 2 3 4

DOWNPAYMENT? 1 2 3 4

MONTHLY PAYMENTS? 1 2 3 4

PREVIEWING HOMES? 1 2 3 4

PRICING? 1 2 3 4

CLOSING COSTS? 1 2 3 4

SHORT SALES & REO’S? 1 2 3 4

APPRECIATION? 1 2 3 4

FINANCING? 1 2 3 4

Thank you and see you soon

Home Work Page

Here is a Partial List ofOur Home Buyer Services...

• We provide you with a list of every home in every area of interest• We open the doors so you can inspect every home first hand.• We continue until you find the home that is exactly right for you.• We provide you with detailed information.• We counsel you so you can make informed decisions.• We prepare a complete Purchase Offer for your approval.• We negotiate directly with Seller and Agent on your behalf.• We negotiate to your benefit in every situation.• We open escrow and deposit earnest money for you.• We find and help secure the best possible financing.• We order and coordinate every inspection need or requirement.• We explain the findings of all inspections.• We monitor the progress of your escrow DAILY!• We communicate almost daily with you during escrow.• We oversee every detail involved in your new home.• We make sure every "i" is dotted, every "t" is crossed.• We make sure that your escrow closes on time.• We explain all escrow and other documents involved.• We make sure escrow closes.• We hand you the keys to your new home.• We check in with you in case there are any surprises.• We continue to communicate with you forever.• We handle all of your friends and family real estate needs.• We personally provide the same level of service to your referrals.• We ask you to grade us on our services.• We will continue to serve you for all your real estate needs and wants.

All of this and you pay us nothing! It almost seemsunfair doesn't it?

PART 2HOME BUYER

PRE-SELL PACKAGE

(For My Face-to-Face Meeting)

Home Purchase InformationWhy there has never been a better time to buy your new home than

NOW!

Prepared for:Our Homebuyer Meeting

Prepared by:Rand Smith

Real Estate by Rand

When Buying Always . . .Get a Home Inspection Report.

Have an Alta-R Title Policy performed. Although it is more work for the title company, it is often the same cost.

Get Pre-approved for a loan prior to finding a home. Call me, I have a few good references.

Receive a copy of the Structural Pest Report.

Demand to see the Transfer Disclosure from the Seller.

Review Preliminary Title Report for liens, encumbrances, or zoning which may adversely affect ownership.

Have a Comparative Market Analysis performed on the home prior to purchase, followed upby an appraisal while in escrow.

Have your own "Buyer’s Agent" working for you.

Know which expenses you can ask the seller to pay.

Perform a thorough "walk-through" inspection BEFORE closing escrow.

Check the Deed for any easements, modifications or restrictions that might keep you from making improvements on the property.

There’s No Place Like HomeHOME SEARCH INFORMATION

What is most important to you in a home:_

Are schools important? yes no If yes, which ones and why:_

Where do you want to live?

What style home do you prefer?

When do you want to move in?

How many bedrooms? How many baths?

How many living areas? What size garage?

Where do you work?

When is the best time to look at homes?

If we found the right home for you today, would there be anything that couldkeep you from buying it?

Does anyone else have to approve of your purchase? Your Name:_

Date:_

MAKING AN OFFEROnce you have found the home you wish to purchase, you will need to determine what offer you are willing to make for the home.

It is important to remember that the more competition there is for the home, the higher the offer should be – sometimes even exceeding the asking price.Remember, be Realistic. Make offers you want the other party to sign.

To communicate your interest in purchasing a home, we will present the listing agent and/or the Seller with their agent present, with a written offer. When the seller accepts an offer it becomes a legal contract. When you write an offer you should be prepared to pay an earnest money deposit. We suggest 5% of the purchase price but it is not set by law.

This is to demonstrate that your intention is to purchase the property. The offer forms used arestandard documents approved by our California Realtors Association and local Board of Realtors.

After we present your offer it will either be accepted, rejected, or the seller will make a counter offer. This is when we will negotiate terms of the contract if necessary.

Once an offer has been successfully negotiated and executed by both parties, escrow will be opened and your Earnest money deposit check will be placed into the escrow account along with all documents in the Purchase Agreement. There it will be held in trust.

You Found The Right Home AndYou’re Ready To Make An Offer!

Now let’s do our h o m e wo r k .

1 The Asking Price is: 2 The CMA is: 3 The Offer Pricing Strategy is:

Steal:

Deal:

Real:

Your ‘it’s a steal” starting offer is:

Your ‘a good deal” return offer is:

Your ‘market value” final offer is:

Having An Offer Strategy Means

You’ll Invest Only What You Can Afford!

Overview of the Closing ProcessThe Closing ProcessAfter your offer has been accepted, there are still several steps that we will need to complete to purchase the home. This is called the closing process.

Earnest

Money Title

CheckHomeowner’s Insurance

Disclosures, Inspections, and

Contingencies Appraisal of

Property

Loan Approval

Request to Payoff Seller’s Existing Mortgage

Cashier’s Check

“Sign-off” and Closing

Appointment Final

Steps

What to Expect During ClosingEarnest Money — At the time you make a written offer, you should be prepared to make an “earnest money deposit” (the deposit that secures a buyer’s offer). It will be made payable to the Title Company.

Escrow and Initial Title Check — Upon acceptance of the offer signed by both parties an escrow will be opened with a Local Title Company. They will begin handling many of the details outlined in the Purchase Agreement. Plus, a preliminary title report will be generated, which confirms that the seller is the legal owner of record of the property including all real estate taxes and special assessments.

Disclosures, Inspections, and Contingencies — The seller must disclose any material facts about the property. Disclosure of material facts can include any property defects or any lawsuits regarding claim to ownership on the property. We will work with you to arrange and order all of the necessary inspections. We will review and explain all inspections on the home. We will work to remove each contingency only when you fully understand what each of them means to you.

Homeowner’s Insurance — It’s your responsibility to obtain homeowner’s insurance. Lenders always require the buyer to have proof of homeowner’s insurance secured before they approve your loan. Insurance policies vary widely, so shop around. Our insurance partners can provide you with a free, no-obligation quote.

What to Expect During ClosingAppraisal of Property — The lender will arrange for the property to be appraised. The appraiser’s report will describe the physical characteristics of the property and comparable property values will be used to determine the value of the property. There will probably be a thorough interior and exterior inspection.

Loan Approval — Once all of the necessary steps are completed, and your loan has been approved, the lender will notify the title company that they’ve approved your loan request, and will send the loan documents to the title company so that the documents can be signed at the closing appointment.

Cashier’s Check — In preparation for the closing appointment, you’ll need to obtain a cashier’s check or wire transfer for the amount of money due upon closing. The Title Company will provide you with the exact amount.

Pre Closing Appointment— Prior to closing the escrow we will meet at the title company where you will sign all of the necessary title and loan papers in preparation to close escrow.

Final Steps — Once you “sign-off”, the transaction needs to be recorded by the county and the formal change of possession must take place. We will arrange for the transfer of the property keys and accessories. The “For Sale” sign and property lockbox will also be removed by the seller’s agent.

WHILE YOU’RE WAITING

HERE’S WHAT WE ARE DOING JUST FOR YOU

The following is an overview of what is happening behind the scenes from the time you contract to buy your property until the day it closes.

My job is to coordinate all of these activities with the right people and make sure the lines of communication are open and working smoothly.

Earnest Money - Typically, the listing agent will deposit your earnest money in an escrow (neutral) account. The disposition of your deposit will be the agreed upon terms and conditions we outline in the “Deposits” paragraph of your Residential Real Estate Purchase Agreement and Receipt for Deposit.

Document Review – We will review all relevant documents and information such as the Preliminary Title Report, Inspections, Deed Restriction, Grant Deed and many more reports and documents. We will advise you of our findings and make sure you understand each document and in some cases suggest you ask your attorney to review them on your behalf as well. We will essentially make sure the “I’s” are dotted and “T’s are crossed to avoid any last minute challenges.

WHILE YOU’RE WAITINGHERE’S WHAT WE ARE DOING JUST FOR YOU

Mortgage Approval - There are two components of this process thatwill require facilitation by the participating agents. The first is the

appraisal. Your lender will hire an approved appraiser who they consider to be a neutral third party. This appraiser will visit the property and prepare a detailed report determining its fair market value. The listing agent will provide access to the property, yet has no input or influence into the final outcome. In the case of a condominium, there is often a questionnaire to be completed by the Management Company or a trustee of the condominium association. I will track this process so that there are no delays in obtaining a timely mortgage approval. Your attorney will be mindful of the mortgage commitment date as per the Purchase Agreement.

Title Exam - The Title Company will have their title examiner check to ensure that the seller will be able to convey “a clear and marketable title” to the property as stipulated in the Offer to Purchase. This becomes the basis by which the Title Company is able to certify title, thereby making it possible for title insurance to be purchased. Your lender will require that you purchase title insurance, which will be arranged for you and appear as a closing cost on your settlement sheet (HUD1 Statement). I would be happy to discuss the importance and benefits of purchasing an owner’s policy as well.

WHAT IS A CLOSING

WHAT IS A REAL ESTATE “CLOSING”?A “closing” is where you will meet at the escrow company for the purposes of signing the final escrow instructions, any loan documents, estimated of funds needed to close escrow as well as your approval in writing of all of the inspection etc. that I will already have reviewed and explained to you in detail during the escrow period.

There should be no surprises for you because before this meeting I will have received and reviewed on your behalf every document prior to your signing. If everything was not in order I would not have scheduled this appointment and closing for you.

If financing the property, your lender will require you to sign a document, usually a promissory note, as evidence that you are personally responsible for repaying the loan. You will also sign a mortgage or deed of trust on the property as security to the lender for the loan. The mortgage or deed of trust gives the lender the right to sell the property if you fail to make the payments.

At closing, you will be required to pay all fees and closing costs in the form of “guaranteed funds” such as a Cashier’s Check. Your agent or escrow officer will notify you of the exact amount at closing.

IN SOME CASES THE LENDER MAY REQUIRE AN IMPOUND ACCOUNT…

Depending on the amount of your down payment, the lender will sometimes be required to set up an impound account which is a separate account you pay into when making your mortgage payment.

They will accumulate on your behalf the funds necessary to pay your property taxes, insurance and in some cases other expenses related to the property. If this is a requirement by your lender we will already be aware of all of the details long before we prepare to close escrow.

AFTER THE CLOSINGAN ONGOING RELATIONSHIP WITH MY CLIENTS

While the Closing may mark the end of the purchase process, it will mark the beginning of our ongoing relationship. My commitment to you is for life in all of your real estate needs and wants. I will continue to be a resource for your real estate and neighborhood needs. As a Preferred Client, you can look forward to receiving my monthly Real Estate Insider Newspaper, as well as your continued membership in our “Perks Club” benefits program. And of course if you need referrals for plumbers, electricians, and other service professionals, I am always happy to provide you with a list of trusted vendors.

YOUR REFERRALS ARE KEY!

Maintaining ongoing client relationships is part of my commitment to provide a level of real estate service well above and beyond expectations. My clients share their positive experience with friends and associates who then seek me out. This has allowed me to build a successful real estate practice based on referrals. As a result, I can devote more of my time to helping clients and less time looking for new ones. If you are happy with my service, please spread the word. We will send you information shortly that shows you how to get rewarded for every person referred to us by you. We believe you should be rewarded for helping us get the word out to other in need of our services.

MY SERVICECOMMITMENT TO YOU:

1. Provide our professional services to you on a full-time basis2. Communicate to you responsibly, honestly and frequently.3. Counsel and explain all pertinent Real Estate Documents in advance of

any transaction.4. Scour the market daily and know what’s available.5. Utilize every resource in searching for available properties.

6) Perform a comprehensive Market Analysis on areas of interest within your qualifying range.

7) Show you properties that you have selected from the email list of homes we provideyou with.

8) Assist you in arranging financing and get you pre approved now.9) Review and counsel you on all offers, counter-offers and multiple offers.10) Professionally and personally present your offer and negotiate the best terms for you.11) Provide you services that match the unique way you want to be served with an

emphasis on technology.12) Coordinate inspections: termite, contractors, well, septic and roof, etc.13) Oversee paperwork throughout the transaction, escrow and closing.

I agree to work with you and your family in a cooperative effort for the next days to locate and purchase a new home.

Rand Smith Date

YOUR COMMITMENT TO ME

I have explained in depth the advantages of working with me as your exclusive buyers agent. In order for you to receive these benefits here is what I ask of you:

• To communicate responsibly and honestly.

• To willingly provide pertinent information as needed.

• To promptly inform me of changes in timing, requirements or other critical information which affect your service commitment to me.

• To submit all lender required information immediately in order for us to obtain pre-approval for your loan.

• To enter into contracts in good faith and make every effort to adhere to all negotiated contingencies, terms and conditions.

• To inform all real estate agents that you are represented by Rand Smith & Real Estate by Rand.

I agree to work solely with Rand Smith & Real Estate by Rand for the next days in a cooperative effort to locate and purchase a home. All contracts shall be written by Rand Smith and personally presented to the seller of the property so that my interest and those of my family can best be protected.

Buyer_ Date

Yard Signs/Open HousesA yard sign or open house can let you know a home is available, but I can help you know if it’s worthwhile.• I can arrange private showings of homes displaying an

“Open House” or “For Sale” yard signs.• When visiting an open house on your own, give the

salesperson my card and tell them that I am your agent.

Homes you see advertisedThe properties you see in newspapers and buyer’s guides are available right here.

• You can ask me about any properties that are advertised,no matter who the broker is.

• I will provide you with detailed information and show you the homes that interest you.

If you buy a home using the services of Rand Smith, move in, and find that you don’t absolutely love your new home, Rand will re-sell FREE of CHARGE!

Just one more way Rand takes the risk out of doing business with him. Talk to Rand today!

CONGRATULATIONSYOU OWN A NEW

HOME!But why are you feeling anxious?

• It’s Called Buyer’s Remorse… and it is a completely naturalfeeling every buyer experiences after purchasing a new home.

• And It Will Pass… as you begin to plan for the move to your new home.

• But For Now… there’s still plenty of work for the both of us to do as we prepare for the date of closing.

USEFUL PHONE NUMBERSEmergency Numbers

Police 911Fire 911Ambulance 911Poison Control 590-5000Suicide/Crisis Center 821-1000

Utility CompaniesTelephone Company 948-4811Electric Company 554-1414Gas Company 741-3750Water Company 651-1441Verizon (TV/Internet) 328-5000

Helpful NumbersTime & Temperature 844-6611Weather 1-900-WEATHERAnimal Control 670-7436Baylor Hospital 820-0111Parkland Hospital 590-8000Medical City Hospital 661-7000Social Security Office 1-800-234-5772Dept. of Public Safety 226-5370Bank - Plaza National 343-0800Bank - Peoples’ State 341-6100Insurance - life 239-0999Insurance - property 348-1372

FencesNorthlake Fencing 349-9132Omni Fence 442-6882

MoversDon's Transfer 840-0466Central Moving 556-1555

Heat & AirF/R Air Conditioner 943-1143Hamilton Air Mart 437-4393

Home InspectionGerald Kennedy 368-6050Gerald Conder 661-8679

CONTRACTORS’PHONE NUMBERS

Carpet CareDalworth Carpet 267-8433Blackman/Mooring 638-8600

ElectricalCal Electric 285-8837

McBride 721-1199

PaintersWhite Rock Paint 349-0932Gerald McCart 327-2270

PlumbersLake Highlands 348-6588Ward Bros. 328-3206

Pool InspectionAqua Pool 248-1636California Pool 363-4501

RepairsReliable Ray 255-0245Steve Home Repair 530-6993

RoofersRay Valencia 821-4157Reilly Roofing 348-8525

Termite InspectionTermite Gerald 381-1111Craig Stevens 327-3969

OPEN HOUSEG u e s t P a s s

This client is represented by Rand Smith & Real Estate by Rand. Rand Smith has with this client the exclusive right to represent them in the home buying process. Should you have any questions or communication with regard to my clients, please be sure to direct them to Rand Smith at (XXX) XXX-XXXX. Thank you.

ClientsName: Date:_ By:_

. . . for making it possible to see your home today SHOWING A QUALIFIED CLIENT

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MY COMMENTS:

CLIENT'S COMMENTS: Should my client purchase, or if I have any questions, I willimmediately contact your real estate agent! Thanks again,Rand SmithReal Estate by Rand

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