C H AT B O T SP O W E R I N G Y O U R C O N V E R S A T I O N A L A G E N T S

OSWALDA RAFTWORKVENTURE

WHAT IS OSWALD

Oswald’s architecture can be fully

deployed on your premises and is

compatible with all cloud providers.

CLOUD OR ON-PREMISES

Oswald supports multiple languages

like English, Dutch, French, German

and more…

MULTILANGUAGE SUPPORT

Comparable functionalites like IBM

Watson Conversation, Google

Dialogflow, Microsoft Luis…

CHATBOT PLATFORM

Oswald can easily be integrated into

other systems, like chat interfaces and

data sources.

INTEGRATION

Oswald has a beautiful web-based GUI,

but technical people can also code in

Oswald.

BUILT FOR BUSINESS AND IT

Oswald keeps track of the context of

the conversation and uses this in its

choice of responses.

CONTEXT

Oswald is a platform to develop, train, test and deploy chatbots. Oswald has many features and functionalities like advanced machine learning, visual scenario’s, human takeover, context management and easy integrations with front- and backend systems. Oswald is a platform built for both business and IT.

WHAT IS OSWALDOSWALD

Techniques like search algorithms and

fuzzy matching are used to exrtract

both system entities and custom

entities from the input sentence.

NATURAL LANGUAGE PROCESSING

ENTITIES

Oswald uses state-of-the-art machine

learning tools to detect the intent of

the user based on example utterances.

MACHINE LEARNING

INTENTS

[ What | is | the | weather | like | in | Rome | tomorrow? ]

DATE/TIMECITY

WEATHERINFO

ARTIFICIAL INTELLIGENCEOSWALD

Train the AI of Oswald using intents and entities. No

need to understand complex algorithms, just give it

examples and the AI will do its job.

I N T E N T S & E N T I T I E S

FEATURESOSWALD

Design conversation flows in the visual scenario

builder. You can really build and see conversational

flows. No more complex interfaces, writing code or

reading documentation.

V I S U A L S C E N A R I O B U I L D E R

FEATURESOSWALD

Build complex integrations with different APIs and

other data sources through the intelligent code

editor. The code is executed as part of the

conversation in Oswald. No need for middleware or

cloud functions!

C O D E E D I T O R

FEATURESOSWALD

Did something go wrong in the conversation? No

problem! Let one of your customer agents take over.

When the customer is helped, the bot can continue

the conversation. Want to integrate your own

customer support service? Contact us!

H U M A N T A K E O V E R

FEATURESOSWALD

Oswald features very extensive, non-technical

debugging and testing tools. Look in the bot brain

to see what your bot is thinking and save

conversations as a test case!

D E B U G G I N G & T E S T I N G

FEATURESOSWALD

KINEPOLISOSWALD

T h e K i n e p o l i s d i g i t a l a s s i s t a n t .

A S K K I N E P O L I S R E L A T E D Q U E S T I O N S

A V A I L A B L E O N F A C E B O O K M E S S E N G E R

K N O W S O V E R 7 0 . 0 0 0 M O V I E S

DOCCY by DoccleOSWALD

A f i r s t - l i n e s u p p o r t c h a t b o t f o r D o c c l e , a d o c u m e n t m a n a g e m e n t s y s t e m

F I R S T - L I N E S U P P O R T C H A T B O T

C H A T B O T U N D E R S T A N D S N L & F R

A V A I L A B L E O N D O C C L E . B E

PARTENA ZIEKENFONDSOSWALD

A c h a t b o t t h a t a c t s a s f i r s t - l i n e s u p p o r t f o r P a r t e n a c u s t o m e r s

F I R S T - L I N E S U P P O R T C H A T B O T

C H A T B O T U N D E R S T A N D S N L

H U M A N I N T E R V E N T I O N : < 2 0 %

https://cronos-public-services.be/chatbot-mijnpartena-dekt-80-van-de-klantenvragen-af/

FEDNOTOSWALD

A v i r t u a l a s s i s t a n t t h a t p r o v i d e s i n f o r m a t i o n r e g a r d i n g m a r r i a g e s

A N S W E R S Q U E S T I O N S A R O U N D M A R R I A G E

C H A T B O T U N D E R S T A N D S N L & F R

A V A I L A B L E O N N O T A R I S . B E

FEDNOTOSWALD

A v i r t u a l a s s i s t a n t t h a t p r o v i d e s i n f o r m a t i o n r e g a r d i n g c o m p a n y

l a w s

A N S W E R S Q U E S T I O N S A R O U N D C O M P A N Y L A W S

C H A T B O T U N D E R S T A N D S N L & F R

A V A I L A B L E O N N O T A R I S . B E

THANK YOU!

Let’s stay in touch! We can meet you in one of our offices

in Leuven, Amsterdam & London or we can come to you.

Nothing beats a coffee and an interesting conversation ;-)

GASTON GEENSLAAN 11 B43001 LEUVEN, BELGIUM

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