Powerful Content Marketing for the Real World
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Transcript of Powerful Content Marketing for the Real World
Powerful Content Marketing
( For the Real World )
None of that 'perfect case' stuff.
Content Marketing, you can do, for real.
Content Marketing
Is marketing
Through the medium of content
You begin with the marketing needs and plan
Then create content that does the job
Content Marketing
Is not always text
Beautiful images can be used
Audio formats can include podcasts or songs
Video can be superb for content marketing
But this is a copywriters' group
A few sample writing formats
A blog or journal
Newsletters and e-zines
The free e-book
'How to' guides
Articles for other's publications
Form Fits Function
Look at the marketing plan/need
Know your market (customers)
Who are you trying to reach?
Where will you be trying to reach them?
When, or in what context?
e.g. Reselling to prior customers
If the marketing plan included reselling to existing and past customers you might:Use a newsletter or e-zine you can email to past customers
Use your blog or website to get your readers used to revisiting regularly
Use how-to guides that encourage them to use the product more (wear it out or use it up)
e.g. Reaching new prospects
You might write appealing articles for publications that already have just the kind of audience you want to reach
You might create a free e-book to draw in fresh prospects (and the e-book might create demand by using or showcasing the product you sell)
You might create 'How-to' guides for issues where people could use your product
The key to making your Content Marketing
powerful
and yet
realistic
is
efficiency
Work smarter, not harder.
Content Marketing
Know what you want to achieve
Who you want to reach
Where/when you can reach them
How to motivate or appeal to them
That gives you the content plan
Common Objectives
Increasing sales or profits
Increasing market share
Branding as an authority or expert
Branding as popular or a market leader
Building brand/product awareness
Improving customer satisfaction
SEO overly-specific objectives
Gaining links
Building website traffic
Ranking for relevant common searches
Increasing engagement (reducing bounce rates)
Building social media presenceRelate these things to the common objectives!
SEO overly-specific objectives
Gaining links branding, awareness, customer service
Building website traffic sales, market share
Ranking in search sales, popularity, market share
Increasing engagement branding, satisfaction, sales
Building social media Authority, Popularity, SatisfactionKeep it real by using real business objectives!
Common Targets
Untouched or unknowing prospects
Customers of rivals and competitors
Prior and existing customers
Journalists, and 'authorities'
Everyone! No! Try untouched prospects
Lost customers
Where/When Placement
Direct mail/newsletter
The primary business website
A secondary, audience-building website (e.g. blog)
Other popular/authority websites and newsletters
Search engines
Motivation and Appeal
Sadly, an appeal to laziness, greed, and/or pleasure tends to be the safest bet. Of those 3 things, people still usually want at least 2 together.
So, present saving money (greed) as also being smarter (pleasure)
Present saving effort (laziness) as also being smarter (pleasure)
Pleasure may be its own reward, (but it will help if they feel they get a bargain or don't have to work for it). Hilarious or Salacious content can stand alone.
Above all else:It is not about what you want to sayIts about what they want to read
Getting Real
With a plan to your content, firmly based in marketing you can:Think about the right tone of voice for the specific content
Devise sensible performance metrics to measure results
Mix and match various realistic tactics within your content strategy
Tone of Voice
There are several specific aspects that relate to overall tone and voice in content.Real author, or crafted persona?
Avoid the bland and impersonal. Make it human.
Make it as genuine as possible
Decide whether the audience have an important voice too via comments and user-generated content.
Even an authority voice can be a personal 'friend'.
Better Metrics
Where possible, use qualitative rather than quantitative metrics
Measure indirect results as much as direct.
People may not often buy immediately after reading your article, but people who once read your articles may buy more.
Many KPIs become their own goals and lessen attention on the real objective. Think carefully and creatively.
Content Marketing Tactics
Be realistic about what you can actually do with the resources (especially time) that you have.
If you don't have 'expertise' you can still build a reputation as someone who curates answers or finds out.
The most powerful content takes time and effort. Don't plan to write a killer article every day you can't.
Quality over quantity every time.
The Real World Nitty-Gritty
Easy regular news in 30 minutes:Think of some great news and authority sites that cover things of interest to your market and that relate to your site
Over that first cup of coffee each morning, spend 15-20 minutes skimming the news and pick a few stories that interested you.
Spend 10-15 minutes writing a quick post linking to those stories with an editorial paragraph on why they interested you.
The Real World Nitty-Gritty
Researching content:Ask the sales and customer services people to take notes of interesting or common questions or issues. Those are what the customers are interested in, obviously.
Consider 'interviewing' members of staff. It gives a human interest aspect to the business, and can highlight passion in design, sales, or other aspects of the business.
Don't shy away from the big, hard, awesome stuff. I may often spend upwards of 20 hours on a single article. Try to make one awesome piece each month at least.
Something not on the cardsJust for those who attended
Thank you!
I'm now available for any questions. Please ask me anything you like relating to content and the real world issues thereof.
Remember:
There is no such thing as a dumb question, except, perhaps, the
question you needed to ask and didn't.