Power Your Business: Creating Successful SharePoint Users
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Transcript of Power Your Business: Creating Successful SharePoint Users
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Power Your Business: Creating
Successful SharePoint Users
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Power Your Business: Creating
Successful SharePoint Users
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We want to hear from you!
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What’s in this Fpwebinar?
Benefits of SharePoint Adoption
3 Types of Common Challenges
How to Achieve Sustainable Adoption
Environment Based Training Methods
Measuring Outcomes
Sustaining Long-term Adoption
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Jill KunkelDirector of Channel and Alliances
Fpweb.net
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Jason SchnurDirector
Protiviti
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First Rule:
Avoid ExtremesLack of Training
Lack of Context
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Benefits of SharePoint
Adoption
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Business BenefitsStaff Collaboration
Information Management
Client Satisfaction
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Technology Benefits
Empowered SharePoint Users = Less SharePoint Support
Focus on other strategic areas
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Executive BenefitsValue of Investment
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Challenges
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Challenges: Emphasis
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Challenges: Expertise
AIIM Market Intelligence: The SharePoint Puzzle. © AIIM
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Technology
Enable proper access
(make it easy)
Take advantage of
integration points
(ERP, CRM, Benefits)
Set Example
Business
Focus on ease of use
(personalize)
Make the solution “adoptable”
(Don’t do everything at once)
Define Goals
(Reasons for Change)
Executive
Challenges: Responsibility
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Methodology: Achieve
Sustainable AdoptionIs an integral part of the overall strategy
Planned and budgeted like implementation work
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TrainingBuild upon curriculum based training in dev environment
Practice typical scenarios and empower advocates
Focus on priorities of individuals and establish context
Best use practices – Governance
Vary Delivery Channel
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Measureable OutcomesDocument progress of users
Assist those needing specialized attention
Communicate benefits achieved
Track in the SharePoint intranet
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Sustaining Long-Term
AdoptionConsistent and ongoing education
New employee onboarding plan/Existing staff updates
Learning maps/progression path
Vary delivery methods (i.e. lunch and learn, webinars, guides)
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Please direct any questions to us
via Twitter using hashtag
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Q&A
Power Your Business: Creating
Successful SharePoint Users
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Thank you!Twitter @fpweb • [email protected] • www.fpweb.net
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