Power Point Template 15 (2)

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LOGO Collective Bargaining AND Stakeholders By K.Venkatesh

Transcript of Power Point Template 15 (2)

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LOGO

Collective BargainingAND

Stakeholders

By

K.Venkatesh

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Collective Bargaining

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..the process through which agreement on pay, working conditions,

 procedures and other negotiable issues are reached between organised 

employees and management representatives.

(Gunnigle et al 1995)

T he resolution of conflict through compromise.

(Hawkins 1979)

Features*Negotiation & compromise

*Representatives

*Collectively

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(A) Distributive

³Win-Lose´ ± Adversarial Model

(B) Integrative

³Win-Win´ ± Problem solving model

Inevitably a combination

Negotiation Methods

Collective bargaining occurs when employee representatives and employersf ormally discuss terms of employment such as working conditions, salaries,

and fringe benefits.

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 Who can participate

in the bargaining process?All All employeesemployees inin , included, included agencies, can participate in the bargaining processagencies, can participate in the bargaining process exceptexcept::

yystudent employeesstudent employees

yycontractual employeescontractual employees

yytemporary employeestemporary employees

yymembers of boards or commissionsmembers of boards or commissions

yyconfidential employeesconfidential employees

yymanagerial employeesmanagerial employees

yysupervisory employeessupervisory employees

yyspecial appointeesspecial appointees

yyan individual in the custody of the Department of Public Safety and Correctional an individual in the custody of the Department of Public Safety and Correctional 

ServicesServices

yythe chief administrative or executive officer of an agencythe chief administrative or executive officer of an agency

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Economic & Non-Economic Issues

EconomicEconomic ²² Wages,Wages, IncrementsIncrements, Health Insurance, Health Insurance, Retirement, Retirement

NonNon--EconomicEconomic--

Acting PayActing Pay

ShiftsShifts

UniformsUniforms

Leave ApprovalLeave Approval

Grievance ProcessGrievance Process

Disciplinary AppealsDisciplinary Appeals

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Collective Bargaining

Advantages:

Means of airing grievances through orderlynegotiation

Flexible

Redress balance power

Involves workers

Requires consent

Manages conflict

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Disadvantages:

Emerges from employers¶ failure

Conservative

Discourages change

Only marginal improvements

Lowers expectations

Voluntarism

Collective Bargaining

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What are Stakeholders?

Stakeholders are groups of people who have an

interest in a business organization

They can be seen as being either external to the

organization or internal

But some may be both!

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Types of Stakeholder

Owners (I)

Shareholders (I)

Managers (I)

Staff or employees (I)

Customers (E)

Suppliers (E)

Community (E)

Government (E)

I = Internal

E = External

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Characteristics of Stakeholders

1. Owners and Shareholders

The number of owners and the roles they carry out differaccording to the size of the firm

In small businesses there may be only one owner (sole

trader) or perhaps a small number of partners

(partnership) In large firms there are often thousands

of shareholders, who each own a small part

of the business

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2. Managers:

organize

make decisions

plan

control

are accountable to the owner(s)

Characteristics of Stakeholders

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3. Employees or Staff:

A business needs staff or employees

to carry out its activities

Employees agree to work a certain number

of hours in return for a wage or salary

Pay levels vary with skills, qualifications, age, location,

types of work and industry and other factors

Characteristics of Stakeholders

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4. Customers:

Customers buy the goods or services produced by firms

They may be individuals or other businesses

Firms must understand and meet the needs of theircustomers, otherwise they will fail to make a profit or,

indeed, survive

Characteristics of Stakeholders

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5. Suppliers:

Firms get the resources they need to produce goods and

services from suppliers

Businesses should have effective relationships with their

suppliers in order to get quality resources at reasonable

prices This is a two-way process, as suppliers depend on the

firms they supply

Characteristics of Stakeholders

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6. Community:

Firms and the communities they exist inare also in a two-way relationship

The local community may often provide many of the

firms staff and customers

The business often supplies goodsand services vital to the local area

But at times the community can feel aggrieved by some

aspects of what a firm does

Characteristics of Stakeholders

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7. Government:

Economic policies affect firms costs (through

taxation and interest rates)

Legislation regulates what business can do in

areas such as the environment and occupationalsafety and health

Successful firms are good for governments as

they create wealth and employment

Characteristics of Stakeholders

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