Power Point Template 15 (2)
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Transcript of Power Point Template 15 (2)
8/8/2019 Power Point Template 15 (2)
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LOGO
Collective BargainingAND
Stakeholders
By
K.Venkatesh
8/8/2019 Power Point Template 15 (2)
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Collective Bargaining
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..the process through which agreement on pay, working conditions,
procedures and other negotiable issues are reached between organised
employees and management representatives.
(Gunnigle et al 1995)
T he resolution of conflict through compromise.
(Hawkins 1979)
Features*Negotiation & compromise
*Representatives
*Collectively
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(A) Distributive
³Win-Lose´ ± Adversarial Model
(B) Integrative
³Win-Win´ ± Problem solving model
Inevitably a combination
Negotiation Methods
Collective bargaining occurs when employee representatives and employersf ormally discuss terms of employment such as working conditions, salaries,
and fringe benefits.
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Who can participate
in the bargaining process?All All employeesemployees inin , included, included agencies, can participate in the bargaining processagencies, can participate in the bargaining process exceptexcept::
yystudent employeesstudent employees
yycontractual employeescontractual employees
yytemporary employeestemporary employees
yymembers of boards or commissionsmembers of boards or commissions
yyconfidential employeesconfidential employees
yymanagerial employeesmanagerial employees
yysupervisory employeessupervisory employees
yyspecial appointeesspecial appointees
yyan individual in the custody of the Department of Public Safety and Correctional an individual in the custody of the Department of Public Safety and Correctional
ServicesServices
yythe chief administrative or executive officer of an agencythe chief administrative or executive officer of an agency
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Economic & Non-Economic Issues
EconomicEconomic ²² Wages,Wages, IncrementsIncrements, Health Insurance, Health Insurance, Retirement, Retirement
NonNon--EconomicEconomic--
Acting PayActing Pay
ShiftsShifts
UniformsUniforms
Leave ApprovalLeave Approval
Grievance ProcessGrievance Process
Disciplinary AppealsDisciplinary Appeals
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Collective Bargaining
Advantages:
Means of airing grievances through orderlynegotiation
Flexible
Redress balance power
Involves workers
Requires consent
Manages conflict
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Disadvantages:
Emerges from employers¶ failure
Conservative
Discourages change
Only marginal improvements
Lowers expectations
Voluntarism
Collective Bargaining
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What are Stakeholders?
Stakeholders are groups of people who have an
interest in a business organization
They can be seen as being either external to the
organization or internal
But some may be both!
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Types of Stakeholder
Owners (I)
Shareholders (I)
Managers (I)
Staff or employees (I)
Customers (E)
Suppliers (E)
Community (E)
Government (E)
I = Internal
E = External
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Characteristics of Stakeholders
1. Owners and Shareholders
The number of owners and the roles they carry out differaccording to the size of the firm
In small businesses there may be only one owner (sole
trader) or perhaps a small number of partners
(partnership) In large firms there are often thousands
of shareholders, who each own a small part
of the business
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2. Managers:
organize
make decisions
plan
control
are accountable to the owner(s)
Characteristics of Stakeholders
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3. Employees or Staff:
A business needs staff or employees
to carry out its activities
Employees agree to work a certain number
of hours in return for a wage or salary
Pay levels vary with skills, qualifications, age, location,
types of work and industry and other factors
Characteristics of Stakeholders
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4. Customers:
Customers buy the goods or services produced by firms
They may be individuals or other businesses
Firms must understand and meet the needs of theircustomers, otherwise they will fail to make a profit or,
indeed, survive
Characteristics of Stakeholders
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5. Suppliers:
Firms get the resources they need to produce goods and
services from suppliers
Businesses should have effective relationships with their
suppliers in order to get quality resources at reasonable
prices This is a two-way process, as suppliers depend on the
firms they supply
Characteristics of Stakeholders
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6. Community:
Firms and the communities they exist inare also in a two-way relationship
The local community may often provide many of the
firms staff and customers
The business often supplies goodsand services vital to the local area
But at times the community can feel aggrieved by some
aspects of what a firm does
Characteristics of Stakeholders
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7. Government:
Economic policies affect firms costs (through
taxation and interest rates)
Legislation regulates what business can do in
areas such as the environment and occupationalsafety and health
Successful firms are good for governments as
they create wealth and employment
Characteristics of Stakeholders