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Transcript of POWER OF THOUGHT - kbhome.com · POWER OF THOUGHT Dan Bridleman, SVP Sustainability, Strategic...
© 2016 KB Home 2
Key Messages for Today
2016 Overview
Strategic Initiatives
Meet the Team
Collaboration
Expectations
POWER OF THOUGHTAND STRATEGIC PARTNERS
“The secret of change is to focus all your energy not on fighting the old, but on building the new.”
– Socrates
© 2016 KB Home 4
Strategic Initiatives
Pathfinder – Faster|Better|Cheaper
Consumer Experience
Collaborative Ideas
Rolling Thunder
Leader in Sustainability
GO FOR GREATNESS EVERY TIMETHAT’S WHEN YOU REALLY START TO WIN
© 2016 KB Home 5
Pathfinder – Faster|Better|Cheaper
Cycle Time Reduction
IBACOS Quality Initiative
Direct Cost Reduction and Containment
HAVE A CLEAR SENSE OF PURPOSEWITH SIZZLE
© 2016 KB Home 8
Pathfinder – Faster|Better|Cheaper
NV Adopted 2012 IECC
Tighter Building Envelope
Reduce Tonnage of HVAC Equipment
Save and Offset ENERGY STAR Costs
BE ON THE OFFENSEVALUE ENGINEER AND SAVE
© 2016 KB Home 9
Customer Experience – Design Studios
Thoughtful Customer Experience | On-Trend Discovery of Choice | Show Case your Brand, Value, Selection Market Comparable Prices | Standardized Simple Process
BUILT FORBRINGING DREAMS TO LIFE
© 2016 KB Home 10
Partnering to Stay On-Trend
http://www.houzz.com/photos/49656069/Open-airy-kitchen-in-Rutland-UK-farmhouse-kitchen-east-midlands
http://www.houzz.com/photos/24781308/Traditional-Kitchen-traditional-kitchen-columbus
© 2016 KB Home 11
Customer Survey 1
“So many choices! My last three homes have been new builds; on the first (Melody Homes in Colorado Springs) there was no design studio. In fact, looking back, all the choices were builder-grade. My second home (Eagle Homes) was a new build but was finished construction, so I had no say in the choices. We are so very fortunate to have the opportunity to select everything from the facade to the flooring inour new KB home!
Your team is VERY professional. Emails are answered promptly, as are phone messages. Everyone knows what they are talking about and gives multiple courses of action. The communication between our KB Home rep in Berry Creek (Stan Ramos) and the design team is FLAWLESS. Thank you all!”
© 2016 KB Home 12
Customer Survey 2
“Although I am a first time "custom home from the ground up" buyer personally, I did sell real-estate years ago for five years. I am blown away by the knowledge, process, and customer focus all KB staff have had to date in encounters with me: my agent, designer, loan officer, and project manager so far. Extraordinary. I am not impressed easily. Impressed and pleased, including the follow up assistance I requested over and above the norm. You guys and gals are really good.”
© 2016 KB Home 14
Collaborative Ideas
BRAND
VALUE
INNOVATION
Our brands working together | Marketing tools | Product knowledge training | Studio displays
Cost management | Value engineering | Optimization | Easier installation | Higher perceived value | Shorter cycle | Lumber strategies
Better products | Higher quality | Higher efficiency | Smarter homes | Healthier
homes | Less packaging | Enhanced customer experience| Digital marketing
2015: Collected 180+ IdeasWISDOM OF THE CROWDDRIVING INNOVATION
© 2016 KB Home 15
Give Me 2 – Spotlight
BRAND
VALUE
INNOVATIONTom Silk |Teresa Ifland | Jacob AtallaPaul Tourbaf | Larry Bresnahan| Tom Little | Matt Vollmer | Michele Garrett | Bob Bergeth | Jason Chaves Nader Adly |Roxanne Musselman
Dave Seeman
Healthy Home
EXECUTION OF IDEASDRIVING SUCCESS
Gena Kirk |Josh LandsbergWally Schwartz | Bill Rickerson
Social Collaboration
© 2016 KB Home 16
Rolling Thunder Projects
Moen Super-Efficient Lavatory Faucets
Sea Gull Lighting LED Price Reduction
SunPower Equinox All-in-One System & Solar Leasing
Kwikset Hardware with Anti-Microbial Treatment (Q1-2017)
Newer e-Difference Options Kohler Super-Efficient Toilets Sherwin Williams Anti-Microbial Interior Paint Whirlpool Ventless Dryer & Induction Cooktops Schneider Home Electronics Surge Protector Apple HomeKit Smart Home Hunter Douglas Motorized Shades Shaw Pet-Friendly Carpets
Pilots Ring Pro Video Doorbell Uponor PHYN Water Management System
CONTINUAL IMPROVEMENT PROJECTSADDING VALUE TO OUR HOMES
Completed 50+ Rolling Thunder Projects in 10 Years
© 2016 KB Home 17
DIFFERENCE
HOMES BUILT FOR SAVING
MONEY & ENERGY
HEALTHIER HOMES
CLEANER INDOOR AIR
WATER CONSERVING HOMES
SAVINGS IN EVERY DROP
SMARTER HOMES BUILT WITH THE
FUTURE IN MIND
© 2016 KB Home 18
Leader in Sustainability
100,000 ENERGY STAR® certified homes
70% more energy efficient than typical existing homes
Saving our customers $35 MM in utility bills annually
10,000 Water Smart and WaterSense certified homes
1.1 billion gallons of water savings annually
5,000 solar-powered homes
10 Megawatts of solar energy
12 ZeroHouse 2.0 and Double ZeroHouse 3.0 homes
Scaling up to full community of zero energy homes
150+ LEED Platinum homes
Only builder to win all of EPA’s builder awards
BUILDING A FOREVERISN’T DONE WITH JUST STICKS & BRICKS
2016
© 2016 KB Home 19
Sustainability's Frontiers
Emboldened by Your IdeasUsed several 2015 Give Me 2 ideas at the home exhibit, such as advanced paints from Sherwin Williams | Hybrid heat pump dryer from Whirlpool | Advanced LED lighting from Sea Gull | and Dekton siding from Cosentino
Creating Additional ValueBeauty |Flexible design | Modularity | Health and wellness | Durability and resilience | Zero Energy | Energy storage
BEST WAY TO PREDICT THE FUTUREIS TO CREATE IT
Several FirstsCartridges for modular efficiency & cycle time reduction |10 companies collaborated on a smart home ecosystem | Lighting for wellness breakthrough | First time Dekton used on exterior of a home | Next generation wall insulation
“Coming together is the beginning. Keeping together is progress. Working together is success.” – Henry Ford
© 2016 KB Home 22
Champions Forum
22
WE ARE ONE TEAMWE FULFILL PEOPLE’S DREAMS
Focused 1-on-1 meetings with Divisions’ Leadership
Check your schedule for set appointments
Explore opportunities for growth; process improvements; and share best practice ideas
Strengthen local relationships
Agree on next steps and timing
General session current affairs – Q & A