Power Of First Source
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Transcript of Power Of First Source
Agenda Understanding Your Needs The Today’s Business Products Story Our Products and Services Why Doing Business With Us Makes
Good Business Sense
Understanding Your Needs Hectic Work Environment Need to Improve Productivity Need to Reduce Expenses Customer and Employee Satisfaction Critical Need a Dependable Source of Information As Well As
Supplies Do Not Need Hassles, Excuses, Inconvenience,
or Poor Quality
Understanding Your Needs We Design Customized Solutions Built
Around Your Needs Order Processing Efficiencies Product Knowledge Experts Single Sourcing Benefits Information Management Cost Containment
Company Overview
Locally owned and operated for over 24 years Pride of Parma Business Award 2009 Case Western Reserve Weatherhead School of
Management Family Firm of Distinction 1997 Full Furniture Showroom and Design Service at the
corner of Snow Road and West 130th Street in Parma
Our Strategic Direction “Our Mission Is to Be the Premier Supplier of Business
Products to Our Valued Customers by Providing the Utmost in Quality, Commitment and Care.”
Key Product Categories Office Supplies Computer Supplies and Accessories Office Furniture and Accessories Coffee and Breakroom Supplies Cleaning Supplies Healthcare Supplies Presentation Products Printing & Ad Specialities Office Equipment School Supplies
Furniture Products & Services
Creating a Productive Work Environment for Your Employees Large Selection of Office Furnishings from Leading Manufacturers Fast, Efficient and Professional Delivery Service to your Office Expert Assistance from Our Space Planning and Design
Professionals Project Management Services Available
Trade AreaServing the Entire United States from Our Network of 36 Full-stocking Warehouses. Orders Received
4:30 p.m. Local Time Shipped Same Day*.
*UPS
A Team Approach
Today’s Business Products Utilizes a Team Approach in Managing Your Account Account Executive: Stephanie Lewis Customer Service / Order Entry: Nada Sormez, Kristen Faciana,
Lisa Somsak & Kassie Beets Delivery: Mitchell Early Management: Karen Ferrell (Office Manager)
Senior Level Accessibility
Satisfied Customers First Federal of Lakewood Schools: Parma, Berea, Strongsville, Brunswick, Independence, Olmsted
Falls, Twinsburg, North Olmsted, Avon Lake, Macedonia, Hebrew Academy Park View Federal Savings Bank Rock and Roll Hall of Fame Liberty Auto Group Ganley Auto Group First Energy Enterprise Rent A Car Cleveland Metroparks Cleveland Museum of Art
Strategic Vendor Relationships Today’s Business Products’ Ability to Meet and Exceed
Your Needs Is Supported by Our Key Vendor Relationships. S.P. Richards Company/Genuine Parts/NAPA: Our Wholesale
Distribution Partner, 36 Locations in the U.S., Over $1 Billion Company, stocking 48,000 business products, Next Day Delivery
Member of TriMega buying group: 42nd Largest Dealer
Community Involvement Member of COSE Chamber of Commerce:Strongsville, Parma,
Cuyahoga Valley, Brook Park, Middleburg Heights, Solon, Brecksville
Member of Strongsville & Parma Rotary Clubs Habitat for Humanity Program Boy Scouts, Greater Cleveland Council Big Brothers and Big Sisters Program
Benefits of Single Sourcing
Total Cost of Acquisition
Invoice Cost
Soft Costs
Benefits of Single Sourcing Purchasing experts conservatively
estimate that it costs companies between $50 to $150 per order in soft costs to acquire a product…whether it’s a box of paper clips or an executive desk.
How can that be?
“Time is Money”
Benefits of Single Sourcing
We Can Provide Services Designed to Improve the Cost Effectiveness and Efficiency of Your Procurement Process As Well As Save You Money on Product. Research Ordering Delivery/Receiving Stocking/Inventory
Control Order Distribution Accounting Management
Our Offering
The Process
Ordering Today’s Business Products Internet Ordering Solution Place Orders by Fax, Phone, or E-mail Customized Fax Order Forms Provided Full Line Catalogs and Select Commercial Contract
Catalogs Provided for Reference We Will Customize Our Process Around Your
Procurement Needs
Internet Ordering Solution Fast & Easy Order Entry Manage Your Own Account View Usage History Available 24/7 Substitute Item Options, Saves you Money Your Live Cost Product Search and Compare 48,000 Items
Orders Individually Packed and Labeled Per Your Specifications
Delivered Next-day Today’s Business Products
Maintains a 98.2% Next Day Fill Rate
All Orders Are Double Checked to Ensure Accuracy
Delivery/Receiving
Inventory Control Our Just in Time Delivery Can Render Your Stock Room Obsolete 100% Product Satisfaction Guarantee Quick Turnaround on Pick-ups
and Credits
Order Distribution Next Day Delivery Priority Shipments Nationwide Delivery Available Orders Delivered to Your Receiving Dock or... Desktop Delivery Available
Accounting Detailed Packing List Included with Each Order Summary Billing Available –
Monthly Options Invoices Mailed, Faxed or Emailed Checks, Cash, Credit Cards, EFT
Management Reporting
Free Cost Containment Analysis and Recommendation
Detailed Usage Reporting by Department or Cost Center
Business Review Program
Satisfaction Guaranteed
Professional, Knowledgeable Sales Staff
Orders Filled Completely and Accurately
Backorder Status-Call from CSR On-time Deliveries Quality Products No-hassle Return Policy
Pricing Overview Today’s Business Products is
Competitively Priced with all Self Service Stores, Mail Order, and Internet Sources
Let Us Provide You a Detailed Cost Analysis Based on Your Monthly Purchases and Demonstrate How Today’s Business Products Can Begin to Save Your Company Money Today!
Key Benefits Provided1. Our Detailed Cost Analysis Will Identify Areas of Savings for
Your Company in Both Product and Process
2. Our High Service Levels and Quality Assurance Program Deliver the Utmost in Order Fill, Accuracy, On-time Delivery, and Customer Satisfaction
3. Our Review Process Provides an Opportunity to Assess Our Performance, Maintain Optimal Communication and Uncover New Ways to Reduce Costs and Increase Productivity
Additional Considerations You’re Dealing With a Local Company That Supports
and Has a Stake in the Community We’ve Been in Business for Over 24 Years Specializing
in Taking Care of the Business Needs of Companies Like Yours
No Bureaucracy, Red Tape, or Indecision – You’re One Phone Call Away From the Owner
We Earn Our Customer’s Business Every Day
Next Step
Give
an Opportunity to Earn Your Business
On Behalf of Everyone at Today’s Business Products….
“Thank You for Your Time and
Consideration of
Your Single Source for ALL your Office Needs.”