Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee...

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Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed

Transcript of Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee...

Page 1: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Power (and Profit) of Employee Engagement

PRESENTED BY

Robin S. Reed

Page 2: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

What is

Engagement?

Page 3: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

What is Engagement?

Answer:

The emotional commitment to the company and its goals

Page 4: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Forces of Disengagement

Page 5: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

The Problem is Real

Page 6: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Measure Global

– Act Local

Group versus the Individual

Real changes in Engagement occur at the person and group levels.

Page 7: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Interpreting Engagement

IndividualWorkplace Work Environment

Pressures

Page 8: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Work

Environment

Pressures

Culture

Job Fit

Manager Impact

Team Dynamics

Page 9: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Work Environment Pressure

Job Fit

Page 10: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Disengagement Forces

Misalignment between natural tendencies and key responsibilities of the job

Job Fit

Page 11: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Work Environment Pressure

Manager Impact

Page 12: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Disengagement Forces

Misalignment between manager and self

Manager Impact

Page 13: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Manager Impact

Employees’ needs come first.

It is important for a manager to understand the needs

of their employees based on their behavioral drives.

Page 14: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Work Environment Pressure

Team Dynamics

Page 15: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Disengagement Forces

Being unlike the team

Team Dynamics

Page 16: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Work Environment Pressure

Culture

Page 17: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Disengagement Forces

Feeling like what the culture expects of you isn’t who you really are.

Culture

Page 18: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Team

Collaboration

During Crisis

Working Through

Change

Page 19: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Pressure at your company

Degree of Complexity | Change

How

much/h

ow

fast

Page 20: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Team Performance Under Pressure

Page 21: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Frozen Team

Teams must manage the

complexity of remote workEmployees may struggle

do more with less

The team may struggle to be productive and move forward in the new environment

Page 22: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Don’t Lose Sight of Engagement of the Team- EVEN in a Crisis

• Some members of your organization find themselves “stuck”:

• Survivor’s guilt after a reduction in force

• Unclear roles or expectations as a result of realignment

• Overwhelmed by doing more with less

• Remote work has caused an added layer of complexity

• Fortify for the future

• Motivating a frozen workforce takes work, but if you tackle the tough puzzles now –

1) Awareness of your Team

2) Strategy/Team Alignment

3) Re-engaging employees

Page 23: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Questions for you…

67% of employees are disengaged

Disengaged employees cost

the U.S. economy

$450-$500 BILLION per year

What percentage of employees do you think are disengaged?

How much is disengagement costing the U.S. Economy?

Page 24: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

When People are engaged:

Page 25: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

What is the

Solution? Fixing the engagement problem IS POSSIBLE - you just need to

understand behavior.

Page 26: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Tapping into ProductivityP

erf

orm

ance

Time

Minimum Job

Requirements

“Have to” curve ● Minimal productivity

● There for a paycheck

● Absent

● “Getting by”

“Want to” curve● Maximum productivity

● Involved

● Present

● Enthusiastic

Discretionary

Effort

Page 27: Power (and Profit) of Employee Engagement · 2020. 7. 13. · Power (and Profit) of Employee Engagement PRESENTED BY Robin S. Reed. What is Engagement? What is Engagement? Answer:

Employee Engagement Survey

Overall Engagement rating and Job, Manager, People, Organization ratings compared

to benchmarks