Potentialpark Research 2011 University Report 2011 University Report … · 2011-07-19 ·...
Transcript of Potentialpark Research 2011 University Report 2011 University Report … · 2011-07-19 ·...
Potentialpark Research 2011
University Report
European Edition
Potentialpark Communications
Nygränd 10 | 111 30 Stockholm | Sweden
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[email protected] | www.potentialpark.com
University Report 2011
European EditionSwitzerland
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 2
DISCLAIMER
Copyright © 2002-2011 Potentialpark Communications AB
All rights reserved.
Reproduction of all or parts of the information contained in this report is prohibited without the permission of
Potentialpark Communications AB. The report contains copyright material and other proprietary information, the rights to
which must be respected. The report can only be used for internal purposes within your company / organization. No part of
this publication may be reproduced, stored in a retrieval system, shared outside of your company / organization, or
transmitted in any form without prior agreement with Potentialpark Communications AB. All Registered Trade Marks used
in this document are declared to belong to their respective owner(s)
The Potentialpark University Report 2011
Printed in Stockholm, Sweden, April 2011
Disclaimer
Due to the nature of any statistical survey or research where a large amount of material is gathered, processed and
analyzed, errors may occur. Content may be changed or updated without notice. Potentialpark works to the best of its
abilities to achieve the desired outcome following known research methodology and procedures. Potentialpark will not
bear the responsibility for or be liable for any costs, losses or damages incurred, or for any claims from third parties as a
result of such errors or changes.
No reader should act on the basis of any content in this report without obtaining professional advice in order to understand
themethodology, research and analysis and to what extent conclusions can be drawn and acted upon.
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TABLE OF CONTENT
Potentialpark and Research Process……………………………………………………………………7 Where students want to interact?…………………………………………………………30
Research Topics……………………………………………………………………9 Job seekers' voices…………………………………………………………31
Research Process………………………………………….10 Social Media and Mobile Recruiting……………………………………………….33
Global Demographics……………………………………………………………………11 Rise of social and professional networks…………………………………………………………………..34
University List……………………………………………………………………12 Social media interaction……………………………………………………………35
Top 30……………………………………………………………………15 Social vs. Professional networks…………………………………………………………………..36
Respndents' Profile and Preferences……………………………………………………………………17 Job seekers' voices…………………………………………………………37
Career Experience and Interest…………………………………………………………..18 Mobile career websites……………………………………………………………38
Communication preferences……………………………………………………21 Career events and campus activities………………………………………………….43
Key Findings……………………………………………………………………25 Information on campus……………………………………………………………………44
Many link, few connect…………………………………………………….26 Career events……………………………………………………………………46
Reasons to go to a career website…………………………………………………………28 Potentialpark Research Overview…………………………………………………………..49
Top frustrations…………………………………………………….29
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THANK YOU!Your contribution is the key to success
Potentialpark’s annual study helps
companies to understand job seekers’
expectations on companies’ career websites
and their preferences regarding interaction
with employers. Therefore, the input from
your students is of utmost importance to us.
Through your effort we can successfully help
companies to improve and better fulfill your
students’ needs when it comes to looking for
a career.
We know that companies listen and learn
from what we tell them. Your efforts pay back
in making the virtual meeting between
students and employers a better experience.
By sending this University Report we want to
thank you.
We also want to share the results of the study
and give some interesting insights into the
fast moving development of career websites,
social media, mobile recruiting, and campus
activities. We hope that you find the results
interesting and we are looking forward to
continuing our cooperation for the Top
Employer Web Benchmark 2012.
Sharing the results
As key players in the relationship between
employers and students we encourage
universities to share this report with them,
and especially with recruiters and
companies. The more the employers are
aware of students’ expectations, the more
fluid the communication is going to be.
The results of the Top Employer Web
Benchmark are presented every year in the
media throughout the world. LeFigaro,
Spiegel Online, The Wall Street Journal, and
The Financial Times among others show a
great interest and have recently published
articles with the results of the Top Employer
Web Benchmark.
Please visit www.potentialpark.com/media
to find the links.
Feedback to participating students
We will share the results of the study with all
the students who responded and indicated
that they are interested in the results. This
way we hope to give something back to
those who contributed to our research with
valuable input. However, we believe that the
best we can do to value this input is to
communicate the students’ preferences and
priorities to companies. This will make sure
that the students’ voice is heard and affects
the next generation of career websites as it
has happened many times before.
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© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 6
About Potentialpark
and our Research Process
University Report
About Potentialpark
and our Research ProcessUniversity Report 2011
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ABOUT US
Since 2002, Potentialpark has monitored the
information-gathering, decision-making and
application processesof job seekers worldwide
and helped employers communicate better with their target group.
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RESEARCH TOPICSThe TEWeB (Top Employer Web Benchmark) and APOLLO
(Applying Online And Loving It) reports are quantitative and
representative studies. All the data in these studies come from
two sources:
• A survey with a representative number of students and
graduates from top schools where the goal of the survey is
to measure job seekers’ preferences and priorities with
respect to online recruitment
• Audits of career websites and online application systems of
the most active and attractive employers
Combining these two factors, job seekers preferences and the
companies’ performance, Potentialpark makes an accurate
analysis of companies’ career websites and online application
systems, helping employers communicate better with their
target group.
Potentialpark is also closely monitoring developments in
the areas of Social Media and Mobile Recruitment. The
purpose of these Trend Studies is to illustrate the
following:
• Development of job seekers’ acceptance and
preferences on social media
• How do job seekers use their mobile phones to access
career-related information
• Difference in job seeker behavior on various channels
• Job seekers’ advice on employers’ behavior and
activities
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Representative
Survey
Objective
Web Audits
Company
TEWeB and APOLLO Reports
September-November
October-November
February April
RESEARCH PROCESS
University Report
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GLOBAL DEMOGRAPHICS
The Potentialpark survey 2011 engaged:
• 31193 participants
• 51% female and 49% male respondents
• 45 countries across 3 continents
• 612 universities, business schools, and engineering institutions
Field of study Degrees Pursued
0% 10% 20% 30% 40% 50%
Medicine
Law
Arts / Music / Literature / Language
Natural Science / Mathematics
IT
Social Sciences / Culture / History / Politics
Engineering
Business / Economics
Europe
Global
0% 10% 20% 30% 40% 50% 60%
Ph.D., Doctorate or higher
MBA
Master, Magister, Diploma (M.A., M.Sc.)
Bachelor / Undergraduate (B.A., B.Sc.)
Europe
Global
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UNIVERSITY LIST (EUROPE) 1/3Austria
Johannes Kepler University LinzFH KremsFH Wien - ViennaVienna University of Economics and Business AdministrationFH HagenbergVienna University of TechnologyUniversity of SalzburgFH des bfi Wien - ViennaUniversity of ViennaPEF Privatuniversität für Management ViennaAlpen-Adria University KlagenfurtUniversity of InnsbruckWebster University ViennaFH Salzburg
Belgium
Hogeschool GentKatholieke Hogeschool KempenHogeschool-Universiteit BrusselKarel de Grote-HogeschoolUniversité Louvain-la-NeuveUniversité Libre de Bruxelles BrusselsICHEC Brussels Management SchoolUniversity of LiègeUniversity of Antwerp Management SchoolVlerick Leuven Management SchoolSolvay Business School BrusselsGhent UniversityKatholieke Universiteit LeuvenUniversity of AntwerpVrije Universiteit BrusselsHasselt UniversityPolytechnique de MonsHaute École de la Province de Liège
Bulgaria
American University in BulgariaVarna, Technical UniversitySofia University "St. Kliment Ohridski"Technical University of SofiaUniversity of National and World Economy, Sofia
Croatia
J.J. Strossmayer University of OsijekCotrugli Business School ZagrebZagreb School of Economics and ManagementUniversity of Zagreb
Czech Republic
Brno International Business School (BIBS)Masaryk University BrnoCharles University PragueBrno University of TechnologyCzech Technical University PragueUniversity of Economics PragueVSB - Technical University of Ostrava
Denmark
Aalborg UniversityRoskilde UniversityUniversity of Southern DenmarkNorthern Denmark University CollegeCopenhagen University College of EngineeringTechnical University of Denmark LyngbyCopenhagen Business SchoolAarhus School of Business - Aarhus UniversityUniversity of CopenhagenEngineering College of Aarhus
Estonia
Tallinn UniversityTallinn University of TechnologyEstonian Business School TallinnUniversity of Tartu
Finland
Åbo Akademi University TurkuUniversity of KuopioTampere University of TechnologyUniversity of TurkuHANKEN Helsinki/VaasaUniversity of VaasaTurku School of EconomicsUniversity of OuluUniversity of TampereUniversity of Helsinki
Aalto University School of EconomicsLappeenranta University of Technology
France
Université de Technologie de Belfort-MontbéliardIAE de LyonESCIP Saint OmerEC LilleESSCA AngersINSEAD FontainebleauUniversité de NantesAgroParisTech ParisENPC DescartesEISTI Cergy-PontoiseÉcole Centrale de MarseilleÉcole Centrale de NantesUniversité Bordeaux 4ICAM Lille/Nantes/ToulouseUniversité Sorbonne Paris IVIPAG Business School Paris/NiceUniversité de la Méditerranée - Aix-Marseille IIUniversité Paul Cézanne - Aix-Marseille IIIUniversité de Provence - Aix-Marseille IUniversité de Caen Basse-NormandieEM Normandie Caen/Le HavreINT Management EvryUniversité Joseph Fourier GrenobleUniversité Pierre Mendès France GrenobleGroupe Sup de Co La RochelleUniversité des Sciences et Technologies de LilleESDES LyonUniversité Jean Moulin - Lyon 3Université Lumière - Lyon 2Université Montpellier 2Université Henri Poincaré - Nancy 1ICN Business School Nancy/MetzCNAM ParisEDC ParisIFP ParisESG ParisESCE ParisINSEEC Business School ParisInstitut Catholique de ParisISC School of Management Paris
Université Paris DescartesUniversité Paris 1 Panthéon SorbonneESC PauUniversité de PoitiersÉcole Supérieure d´Ingenieur de PurpanESC RennesUniversité de Rennes 1Université Louis Pasteur Strasbourg IUniversité Robert Schuman Strasbourg IIIENAC ToulouseENSEEIHT ToulouseUniversité Paul Sabatier Toulouse IIIUniversité Toulouse 1Ecole des Mines de NancyENSMM BesançonSKEMA Nice Business SchoolESC ToulouseESCEM Tours/PoitiersBEM Bordeaux Management SchoolGroupe Sup de Co MontpellierSciences Po ParisUniversité Pierre et Marie Curie ParisÉcole Centrale ParisUniversité Paris-Sud 11ESC ClermontÉcole Polytechnique ParisEDHEC Business School Lille/NiceENSTA ParisÉcole des Mines de ParisENSAM ParisEM LyonTelecom ParisTechESSEC Cergy-PontoiseTELECOM Lille1HEC ParisCELSA ParisÉcole des Mines de Saint-ÉtienneESCP Europe ParisÉcole Normale Supérieure ParisISEP ParisUniversité Paris DauphineENSIETA BrestESTP ParisSUPMECA ParisCPE LyonISAE ToulouseÉcole des Mines de Douai
Université de Technologie de Compiègne (UTC)HEI LilleGrenoble Institute of TechnologyUniversité Diderot-Paris 7Reims Management School (SupDeCo)Euromed MarseilleESC RouenIESEG Lille, ParisINSA RennesSUPÉLEC ParisSKEMA Lille Business schoolGrenoble Ecole de ManagementENPC ParisÉcole Centrale LyonAudencia School of Management NantesParis, ECEAGROCAMPUS RennesAdvancia ParisGrenoble, ENSE3Grenoble INP PHELMAÉcole des Mines de NantesEcole Nationale Supérieure d'Ingénieurs de CaenINSA Lyon
Germany
Hannover UniversityFH HeidelbergHeidelberg UniversityHochschule HeilbronnFH Hildesheim/Holzminden/GöttingenHildesheim UniversityHochschule HofHohenheim UniversityTU IlmenauFH IsnyFH JenaJena UniversityKIMS KasselKassel UniversityFH KielFH KoblenzFH DeggendorfFH CologneUniversity of Cologne
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UNIVERSITY LIST (EUROPE) 2/3Germany
Hochschule LandshutHS LausitzLeipzig UniversityFH LudwigshafenLüneburg UniversityMainz UniversityMannheim UniversityMarburg UniversityHochschule Merseburg (FH)FH MunichTU MunichFH NordhausenOhm-Hochschule NurembergOldenburg UniversityFH OsnabrückPassau UniversityHochschule PforzheimPotsdam UniversityRegensburg UniversityHochschule RosenheimUniversität des Saarlandes SaarbrückenSiegen UniversityFachhochschule Südwestfalen IserlohnFH TrierUlm UniversityHochschule VechtaBauhaus-Universität WeimarWuppertal UniversityWürzburg UniversityHochschule AalenFH Albstadt-SigmaringenKarlsruhe, Merkur FH KarlsruheFH AnsbachFH AugsburgAugsburg UniversityFH Bad Honnef - BonnHTW BerlinHWR BerlinFU BerlinHU BerlinTFH BerlinTU BerlinFHM BielefeldBielefeld UniversityBochum UniversityTU BraunschweigJacobs University BremenBremen UniversityHochschule CoburgTU CottbusFH DortmundDortmund ISMTU DresdenDüsseldorf UniversityFH ErfurtMunich Business School
FH FrankfurtHochschule FuldaHochschule FurtwangenFH Braunschweig/WolfenbüttelFH StralsundEuropean Business College MunichTrier UniversityFH Amberg-WeidenFH AachenHochschule Anhalt Bernburg/Dessau/KöthenHochschule BochumHochschule Bonn-Rhein-SiegHochschule BremenTU ClausthalRheinische Fachhochschule CologneHochschule für Technik und Wirtschaft DresdenFH DüsseldorfNordakademie - Hochschule der Wirtschaft ElmshornFOM EssenFlensburg UniversityFH GelsenkirchenGISMA Business School HannoverFH IngolstadtFH KonstanzHochschule Niederrhein Krefeld/MönchengladbachHTWK LeipzigHfWU NürtingenOsnabrück UniversityRostock UniversityHTW SaarbrückenHochschule RheinMainWestsächsische Hochschule ZwickauEuropäische Fernhochschule HamburgSteinbeis-Hochschule BerlinGreifswald UniversityZeppelin University FriedrichshafenKarlsruhe University (TH)European Business School (EBS) Oestrich-WinkelErlangen-Nuremberg UniversityWHU Vallendar-KoblenzTU ChemnitzKonstanz UniversityPaderborn UniversityWitten/Herdecke UniversityTU KaiserslauternTU Hamburg-HarburgFreiburg UniversityRWTH AachenESCP Europe BerlinMannheim Business SchoolHochschule KarlsruheGoethe Business School Frankfurt
European University Viadrina FrankfurtHertie School of Governance BerlinHHL LeipzigMünster UniversityTU Bergakademie FreibergBayreuth UniversityFrankfurt UniversityMunich UniversityFrankfurt School of Finance & Management (HvB)Katholische Universität Eichstätt-IngolstadtGießen UniversityFH Gießen-FriedbergGöttingen UniversityHalle-Wittenberg UniversityHAW HamburgHamburg UniversityFH HannoverBiTS Iserlohn
HungaryCentral European University BudapestEötvös Loránd University BudapestCorvinus University BudapestUniversity of PécsUniversity of SzegedCorvinus School of Management BudapestBudapest University of Technology and EconomicsUniversity of DebrecenUniversity of DunaujvarosUniversity of SzechenyiUniversity of SzolnokAlfred Renyi Institute of Mathematics
IrelandDublin Institute of TechnologyUCD Smurfit Graduate Business School DublinTrinity College Dublin School of Business StudiesUniversity College DublinTrinity College DublinUniversity College Cork
ItalyEuropean School of Economics RomeALTIS MilanMIP MilanUniversità degli Studi di Napoli Federico IIUniversità degli Studi TorinoFondazione CUOA Altavilla VicentinaCIMBA AsoloSTOA ErcolanoUniversità degli Studi Parthenope NaplesISIDA Business School PalermoUniversità degli Studi di Pavia
Università Mediterranea Reggio CalabriaUniversità Tor Vergata RomeUniversità degli Studi di TrentoUniversità Ca' Foscari VeniceUniversità degli Studi di VeronaUniversità della Tuscia ViterboUniversità degli Studi FlorenceUniversità degli Studi PaduaUniversità di PisaUniversità di BolognaJohn Cabot University RomeFree University of Bozen-BolzanoSDA Bocconi School of Management MilanUniversità Commerciale Luigi BocconiLUISS Guido Carli RomePolitecnico di TorinoUniversità Cattolica del Sacro Cuore MilanSapienza Università RomeUniversità degli Studi GenoaUniversità degli Studi Roma Tre RomeUniversità degli Studi di TriesteUniversità degli Studi Milan
LatviaRiga Technical UniversityBanking Institution of Higher Education RigaRiga Business SchoolRiga International School of Economics and Business AdministrationBA School of Business and FinanceStockholm School of Economics in RigaUniversity of Latvia
LithuaniaVytautas Magnus University KaunasISM VilniusVilnius UniversityKaunas University of TechnologyVilnius Gediminas Technical University
The NetherlandsRSM Erasmus University RotterdamHogeschool Zuyd MaastrichtHogeschool van AmsterdamTSM Business School EnschedeOpen University of the Netherlands HeerlenMaastricht School of Management (MSM)TiasNimbas Business School UtrechtFree University AmsterdamDelft University of TechnologyInholland University HaarlemUniversity of AmsterdamUniversity of Twente EnschedeUniversity of GroningenUtrecht UniversityHanze University Groningen
Leiden UniversityNyenrode Business University BreukelenTilburg UniversityErasmus University RotterdamMaastricht UniversityThe Hague UniversityRadboud University NijmegenEindhoven University of Technology
NorwayNorwegian School of Management OsloNTNU - Norwegian University of Science and Technology TrondheimNorwegian University of Life Sciences AasUniversity of TromsøUniversity of Bergen
PolandUniversity of WroclawWroclaw University of TechnologyNational-Louis University Nowy SaczPoznan University of EconomicsNicolaus Copernicus University TorunKozminski UniversityJagiellonian University CracowWarsaw University of TechnologyWarsaw School of EconomicsUniversity of WarsawCracow University of TechnologyGdansk University of TechnologyUniversity of GdanskUniversity of LodzAkademia Ekonomiczna im. Karola Adamieckiego, KatowiceUniversity of Economics WroclawUniversity of Economics Cracow
PortugalFaculdade de Economia da Universidade do PortoMinho University BragaISCTE LisbonUniversidade Católica Portuguesa LisbonAESE Lisbon/PortoUniversity of PortoUniversidade Nova LisbonUniversity of LisbonFCEE-Católica LisbonUniversity of CoimbraTechnical University of LisbonUniversity of Aveiro
RomaniaUniversity of BucharestThe Bucharest Academy of Economic Studies
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 14
UNIVERSITY LIST (EUROPE) 3/3Russian Federation
Moscow State Institute of International Relations (MGIMO)Higher School of Economics MoscowKazan State UniversityMoscow Academy of Finance and LawState University of Management MoscowLomonosov State University MoscowKazan Institute of Finance and EconomicsIBS MoscowMIRBIS MoscowNovosibirsk State UniversityInstitute of Management, Business and Law, Rostov-on-DonSt. Petersburg State UniversitySt. Petersburg State University of Economics and FinanceTomsk State UniversityUral State University, YekaterinburgPlekhanov Russian Academy of Economics MoscowUfa State Petroleum Technological University (USPTU)
Slovakia
Technical University of KosiceComenius University BratislavaBratislava University of EconomicsUniversity of Zilina
Slovakia
Technical University of KosiceComenius University BratislavaBratislava University of EconomicsUniversity of Zilina
Slovenia
University of LjubljanaUniversity of Maribor
Spain
CUNEF MadridEADA BarcelonaUniversidad Carlos III de MadridUniversidad Europea de MadridUniversidad Autónoma de MadridLa Salle Universitat BarcelonaFundesem Business School Alicante
EAE BarcelonaUniversitat Autònoma de BarcelonaUniversitat Pompeu Fabra BarcelonaUniversity of BarcelonaEsic Business & Marketing School MadridUniversidad Complutense de MadridUniversidad de Navarra PamplonaUniversidad Politécnica de ValenciaUniversity of ValenciaIDEC - Universitat Pompeu Fabra BarcelonaIE MadridCESMA MadridUniversity of SalamancaIESE Barcelona/MadridUniversidad Politécnica de MadridESADE Barcelona/MadridUniversidad Pontificia Comillas (ICAI/ICADE) MadridBEST MadridBEST Valladolid
Sweden
Linköping UniversityUniversity of GothenburgStockholm School of EconomicsStockholm UniversityLund UniversityChalmers University of Technology GothenburgUppsala UniversityLunds Tekniska HögskolaGothenburg Handels University
Switzerland
Glion Institute of Higher EducationUniversity of ZurichUniversity of LausanneIIMT FribourgHEC GenevaUniversity of LucerneUSI LuganoUniversity of GenevaETH ZürichEuropean University GenevaFH Nordwestschweiz BruggUniversity of BaselIHEID - Genève Institut de Hautes Études Internationales et du Développement
Turkey
Bogazici University IstanbulYeditepe University IstanbulBaskent University AnkaraYildiz Technical University IstanbulIstanbul Bilgi UniversityAnkara UniversityDokuz Eylül University IzmirIzmir University of EconomicsÇukurova University AdanaBahcesehir University IstanbulTrakya University EdirneSabanci University IstanbulEge University IzmirSakarya University AdapazariSamsun Ondokuz Mayis UniversityKaradeniz Technical University TrabzonBilkent University AnkaraMiddle East Technical University AnkaraEastern Mediterranean University FamagustaGalatasaray University IstanbulKoç University IstanbulMarmara University IstanbulIstanbul Technical UniversityIstanbul University
Ukraine
Kiev National University of Trade and EconomicsKiev, National Technical University of UkraineNational Taras Shevchenko University KievInternational Institute of Business, KievInternational Management Institute, KievKiev National University of EconomicsNational University of Kyiv-Mohyla Academy KievState University of Information and Communication Technologies (SUICT), Kiev
United Kingdom
Canterbury Christ Church UniversityRegent's Business School LondonSouthampton Solent UniversityLondon Metropolitan UniversityBournemouth UniversityRegent's American College LondonUniversity of Bedfordshire Bedford/LutonGlasgow Caledonian University
Nottingham Trent UniversityStaffordshire UniversityUniversity of WolverhamptonUniversity of Cumbria CarlisleUniversity of SunderlandUniversity College for the Creative Arts at CanterburyUniversity of BrightonUniversity of DerbyGoldsmiths LondonRoyal Holloway LondonUniversity of SussexUniversity of UlsterBath School of ManagementAberystwyth UniversityUniversity of Wales Institute, CardiffRobert Gordon University AberdeenUniversity of AberdeenBangor UniversityAston University BirminghamUniversity of BradfordAnglia Ruskin University Cambridge/ChelmsfordUniversity of Gloucestershire Cheltenham/GloucesterCoventry UniversityStrode's College EghamUniversity of HullKingston UniversityLancaster UniversityDe Montfort University LeicesterBrunel University LondonLondon College of LawMiddlesex University LondonLoughborough UniversityManchester Metropolitan UniversityNorthumbria University NewcastleOxford Brookes UniversityUniversity of Sheffield Management SchoolUniversity of StirlingAston Business School BirminghamUniversity of Glasgow Business SchoolLeeds University Business SchoolCranfield UniversityCranfield School of ManagementCass Business School LondonESCP Europe LondonUniversity College London
University of OxfordUniversity of GlasgowUniversity of BristolAshcroft International Business School CambridgeUniversity of ManchesterManchester Business SchoolUniversity of SheffieldLancaster University Management SchoolOxford Saïd Business SchoolCity University LondonCardiff UniversityLondon School of EconomicsUniversity of BirminghamUniversity of NottinghamKing's College LondonDurham UniversityUniversity of Essex ColchesterQueen Mary University of LondonUniversity of St AndrewsUniversity of ReadingUniversity of KentImperial College LondonUniversity of CambridgeUniversity of Warwick CoventryUniversity of YorkLondon Business SchoolUniversity of East Anglia NorwichDurham Business SchoolBirmingham Business SchoolWarwick Business School CoventryEdinburgh Business SchoolImperial College Business School LondonAshridge Business School BerkhamstedUniversity of LeedsUniversity of DundeeUniversity of PlymouthBradford University School of ManagementUniversity of BathUniversity of LiverpoolLondon South Bank UniversityTeesside UniversityCity College BirminghamLiverpool John Moores UniversityLeeds Metropolitan UniversityHult International Business School LondonOpen University Milton KeynesSwansea University
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 15
TOP 30 EUROPE - 2011APOLLO – Top Online Application Systems
Rank Company Score Diff
1 Allianz 1010 02 Accenture 975 173 Bertelsmann 969 -14 Ernst & Young 894 25 BP 890 166 PwC 877 -27 Holcim 861 848 BASF 860 New9 Procter & Gamble 851 -4
10 Deloitte 851 1411 KPMG 845 -212 Total 844 5813 EDF 833 2514 Bayer 831 -415 AstraZeneca 827 1416 BNP Paribas 823 2717 Siemens 822 518 Roche 819 019 BMW 806 620 GE 805 5721 GlaxoSmithKline 804 1322 Deutsche Bank 799 -823 HSBC 797 -1624 RBS 796 -825 Vodafone 792 1526 Shell 784 -1527 J.P. Morgan 782 -1028 UBS 778 -2029 ABB 775 5030 Daimler 774 20
TEWeB – Top Career Websites
Rank Company ATS Provider Score
1 BP GradWeb 9432 Allianz SAP 9123 Bertelsmann Embrace 8924 Accenture Taleo 8565 Roche Taleo 8366 Ernst & Young Taleo 8347 BASF SAP 8008 Total Homegrown 7889 Vodafone Peopleclick 786
10 ABB SAP 78411 Daimler Homegrown 77212 HOCHTIEF HR Software 76413 HSBC Taleo 75814 BMW SAP 75115 Mars Taleo 74816 AXA Stepstone - iGrasp 74817 3M Taleo 74618 Ericsson Taleo 74119 AstraZeneca Stepstone - iGrasp 73620 Philips Peopleclick 73321 Johnson & Johnson Taleo 72922 UBS Kenexa - Brassring 72423 Deloitte GTI 72124 Siemens SuccessFactors 71925 J.P. Morgan WCN 71926 Bombardier Taleo 71727 Akzo Nobel WCN 71428 GE Kenexa - Brassring 71229 Société Générale Osiris 71030 Procter & Gamble Taleo 708
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Student Profile
and Preferences
University Report
Student Profile
and PreferencesPotentialpark University Report 2011
Respondent Profile
and PreferencesUniversity Report 2011
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CAREER EXPERIENCE AND INTEREST
In which areas would you see yourself working (vs. area of study)?
• Consulting / Project Management are currently very attractive areas for students
• Marketing and Public Relations are seen as strong career options by students
• Students continue to show interest in Research & Development / Science and Engineering
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Consulting / Project Management
Controlling / Auditing /Tax Advisory
Design / Creation
Engineering
Finance / Banking / Insurance
Human Resources
Investment Banking
IT / Software / Systems
Legal
Logistics / Distribution
Marketing / Public Relations
Research & Development / Science
Sales / Account management / Trade
Switzerland
Europe
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CAREER EXPERIENCE AND INTEREST
How much professional work experience do you have, including internships or programs?
• The professional work experience of students varies a lot
• Most students already have work experience before finishing their university studies
• A considerable amount of students has worked / been working for more than 3 years
0% 5% 10% 15% 20% 25%
More than 3 years
3 years
2 years
1 year
6 months
1-5 months
None
Switzerland
Europe
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CAREER EXPERIENCE AND INTEREST
Which of the following have you done before, or are you currently doing?
• Students are generally active at University taking their careers very seriously
• Many of them have work experience related to their studies
• Student groups and organizations are major activities while at University
0% 10% 20% 30% 40% 50% 60%
None
Work experience NOT related to my studies
Work experience related to my studies
Internship or trainee program
Involvement in student organization, club, union
Switzerland
Europe
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COMMUNICATION PREFERENCES
• Even though most students use the internet, campus continues to be a very important source of career
related information
• It is the combination of online and real life activities that makes talent relationship strong
• Different sources have different strengths: easy access, exclusiveness or trustworthiness
Where do you look for employers and careers?
0% 20% 40% 60% 80% 100% 120%
Newspapers, magazines, print
On campus
Friends and family
Internet
Switzerland
Europe
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COMMUNICATION PREFERENCES
If on the Internet, where exactly?
• Among many places, the corporate career website is one of the favorite places to go
• It serves as the major hub for all other activities
• Search engine optimization is key: where do you want everyone to land?
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Social networks (Facebook, Orkut, hi5, QQ, StudiVZetc.)
Business-oriented networks (LinkedIn, Viadeo, XINGetc.)
Career Portals (Entrypark, iHipo, Careerbuilder, etc.)
Job boards (Monster, Stepstone, etc.)
Search engines (Google, Yahoo etc.)
Company's own website
Switzerland
Europe
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© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 24
Global Key Findings 2011
University Report
Key FindingsUniversity Report 2011
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MANY LINK, FEW CONNECTEmployers and job seekers share the vision to make the internet the hub for all career activities. Companies invest more energy than ever into their
online communication tools. Reality, however, shows that they are struggling with high expectations and the fast evolution of the internet. Career
websites easily become overloaded and impersonal, application forms too technical, and attempts to be on Facebook are not well-received by the
audience. That is why companies are reacting with new strategies to not only link, but really connect, with talent online.
Career websites: Mission impossible
forces creativity
Potentialpark’s TEWeB study 2011 shows that
demands on career websites are higher than
ever. They are expected to be full of
information, but not lengthy. Entertaining
and unique, but still credible and realistic.
Intuitive to navigate. To open up for
networking, but not interfere with anyone’s
privacy. To have easy online application
forms that are quick to fill out, but still help
you to present your unique skills and
strengths. Even if the company has hundreds
of offices, departments, functions and career
paths, it should all fit in one simple website
that shows everyone the right way without
any hassle. Job seekers do not solely rely on
what employers say about themselves. Today
it is common to ask friends on Facebook or
read third party opinions on forums to
differentiate between what is credible and
what is merely a PR campaign. Students are
cautious and not easy to impress. This is
where employers lose control over their own
image if what they say does not hold true
outside their sphere of influence.
ApplyingOnlineAnd Loving It – a vision!
Potentialpark’s APOLLO study 2011 shows
what job seekers expect from an online
application and how employers live up to
these expectations. It covers the entire
process from searching jobs, to submitting
one’s resume, to the surrounding support
and communication. This is the first ever
benchmark of this kind and scope.
Students and graduates have accepted that
applying online is customary today. The
problem is, the more they apply, the more
they dislike it. The negative impact of a bad
online application on the employer’s image
becomes obvious: Employers are losing
candidates when frustration results in
applicants simply giving up.
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 27
MANY LINK, FEW CONNECTThe job seekers´ biggest concern with
regards to the online application process is
the so-called black box effect: It is less
personal and transparent than sending an
email or letter. Many applicants think that
when they fill out the form and click submit,
their application will actually never be read
by a person, but automatically filtered with
unknown knock-out criteria. This impression
may or may not be true, but it works against
a trustworthy candidate relationship.
Some companies have started to cooperate
with business networks. They enable
applicants to log in with their LinkedIn
account, or to skip the biggest part of the
form by pasting the link to their CV on
LinkedIn.
Online application procedures are in
continuous change!
Companies are on Facebook & Co,
which is not where job seekers expect
tomeet them
Potentialpark discovered a surprising
paradox: The majority of students and
graduates explicitly state that they do not
want to be involved with employers on social
networks, such as Facebook. They feel
uncomfortable about it and think that social
networks are not the right environment to
initiate talks about careers. However, this is
exactly where employers go today in order to
be seen by their target group. Students say
that business networks are much more
suitable to get in touch with recruiters and
company representatives. After all, LinkedIn
is made for career-related networking. Still,
this is not where most of the visible
interaction happens. LinkedIn & Co. are far
behind Facebook in terms of functionality
and connectivity. Also, simply too few
students and graduates have accounts on
business networks. They feel that unless you
have a career track record, signing up does
not seem to be a priority.
At the dawn of themobile revolution
Today, mobile phones are more common
than computers to go online in many parts of
the world. According to Potentialpark’s
research, only few employers offer a mobile
version of their career website, and even less
a career-related app for smartphones. And if
they do, it is mostly limited to the search of
jobs. At the same time, already around one
third of the job seekers would use mobile
career sites, and even more see themselves
using a job app in the future.
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 28
REASONS TO GO ON A CAREER WEBSITE
• Looking for jobs is the main reason to enter a career website, but not a very differentiating factor
• Students want to have a career and build a relationship with an attractive employer
• Once they find a career website interesting, they use it for multiple purposes
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
To find out about campus and recruiting events
To prepare for an interview
To find out how to apply
To apply online
To look for information about the company
To look for open jobs and positions
Switzerland
Europe
For what reasons would you visit a company’s career website?
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 29
TOP FRUSTRATIONS WHEN APPLYING ONLINE
• Frustrations reflect bad experiences that students have had
• Applying online is seen as non-transparent and impersonal
• Many of the frustrations come from bad communication before, during, and after the process
0% 10% 20% 30% 40% 50% 60%
Technical problems
You don't know what documents / information youwill need to fill it out
You cannot upload your own documents
You don't know how long it will take
You cannot save it and complete it in several sessions
Takes too much time to fill out
It feels like a black box - you don't know if yourapplication will actually be read by a person
Switzerland
Europe
What are the biggest frustrations with companies' Online Application Forms?
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 30
WHERE STUDENTS WANT TO INTERACT WITH EMPLOYERS
• Career websites and business networks are seen as the most natural places to interact
• Only around 1 out of 4 think social networks are a good place to meet employers
• Students have learned to use and appreciate business network functionalities
0% 10% 20% 30% 40% 50% 60% 70% 80%
Microblogging (like Twitter)
Multimedia platforms (like YouTube, Flickr)
Blogs
Forums
Career platforms (like Entrypark, iHipo)
Social networks (like Facebook, Orkut, hi5, QQ,StudiVZ)
Job boards (like Monster)
Business-related networks (like LinkedIn, Viadeo, XING)
Companies' career websites
Switzerland
Europe
Where would you like to meet and interact with employers online?
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 31
THE JOB SEEKERS‘ VOICES
It is true that we have to find work, but we would like to
understand why they should be our employer. With this
attitude, they would respect more our time and
availability.
Male Student, Pisa, Università, Italy
Keep the information on your career website relevant and good.
Emphasize what distinguishes your company from the others in
a concrete matter.
Male Student, Norwegian University of Science and Technology
Come as you are, I'll come as I am.
Male Student, Toulouse ICAM
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 32
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 33
Trends in Social Media
andMobile Recruitment
University Report
Trends in Social Media
andMobile RecruitingUniversity Report 2011
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 35
RISE OF SOCIAL AND BUSINESS NETWORKS
Social Media
Over the past few years the internet has changed rapidly. We have witnessed the evolution
from static, text-driven websites meant for one-way communication to the “Web 2.0” – the
concept of interactive information-sharing and user-generated content. Based on the
technical foundations of the Web 2.0, online networks and platforms such as YouTube,
Facebook or LinkedIn have evolved – the so-called“social media”.
Hard to predict
With thousands of platforms, networks, and online tools launching every month, it is hard to
predict which ones will be a ‘one-hit-wonder’ and which ones are here to stay, if any. The
virtual world Second Life was on top of everyone’s mind during 2006 and 2007 – only to
disappear from public knowledge in 2008. Whereas Facebook is gaining importance,
relevance and active users increasingly since its start in 2005.
Content
User
User
UserUser
User
Content
User
User
UserUser
User
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 36
FINDINGS ON SOCIAL MEDIA INTERACTION
Students’ biggest concerns
1. Interference with privacy
2. Information is perceived as not trustworthy, PR-filtered and moderated
3. Too little patience to deal with profiles, articles or activities where the benefit is not clear
In general, the concerns are higher in social platforms than in business networks.
What students expect from companies on social media
• Building their professional network; or connecting with people they have met
• That companies act naturally and dare to make mistakes or receive criticism
• Career-relevance and a path to the next career step
Social media puts users in control, and students know it.
Companies can use these rules to their advantage, but also risk to give a voice to the wrong targets.
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 37
SOCIAL MEDIA VS. PROFESSIONAL NETWORKSWhich of the following career-related activities would you like to do on the following platforms?
• Students indicate that they want to interact with employers on professional networks
• They are afraid they might be rejected for the wrong reasons if employers see their personal profiles
• They believe employers’ presence on online platforms is mainly a PR campaign
• 62% of all surveyed young job seekers have little career related experience with social networks
36%
37%
33%
36%
18%
26%
21%
20%
9%
23%
21%
50%
57%
62%
63%
67%
69%
69%
75%
76%
78%
78%
0% 20% 40% 60% 80% 100%
Participate in discussion groups
Be contacted via email about events, career days or business games
Follow news about employers I'm interested in
Find reviews and opinions about employers
Connect my profile with recruiters
Find employees/recruiters and their profiles
Contact employees/recruiters with questions
Be contacted via email about jobs
Submit my CV to a recruiter
Find employers and their company profiles
Search for available jobs
Professional networks Social Networks
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 38
THE JOB SEEKERS‘ VOICES ON SOCIAL MEDIA
Online platforms such as email and official portals are more
credible than social networking sites such as Facebook.
Social sites are more suitable for informal and casual
communication and I would not be as prompt when replying
to employers or getting information on these sites.
Female student, UK, London, Imperial College
Make sure you are credible and your contact info are working properly
so candidates can check whether they are calling you or some "fake"
company. So I'd say: beware for stolen identities - both applicants and
employers!
Female student, Portugal, Lisbon, Universidade Nova de Lisboa
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 39
MOBILE CAREER WEBSITES
A mobile career website is a simplified version of the corporate
career website. The features implemented in the mobile version of
the corporate career website must take into account the smaller
screen size and the slower internet speed in mobile devices.
Our analysis of audited websites shows that hints for a good
application and for interviews, which can easily be implemented are
not found in any of the websites audited. Tracking of the application
process is a feature that the Potentialpark’s TEWeB study shows to
be important for students, but that is not implemented in any of the
sites analyzed.
On the other hand the information about the company, job
descriptions, job search function and list of open jobs and
programs, were implemented in many of the sites analyzed
Advantages:
• “Friendly” version of a career website that is adjusted to mobile
phones
• It can contain most of the important features that make a good
career website
Challenges:
• The format of the content has to be simple
• The amount of information available is limited
• Website is customized to a certain screen size
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 40
FINDINGS ON MOBILE RECRUITING
What would you like to do with your phone regarding career opportunities?
• Mobile recruiting is one of the fastest growing trends globally
• The main advantage is that students can look for information during idle time
• It is a quick way to look for career related information and job opportunities
• Almost 60% of all surveyed job seekers would use a career related mobile application
11%
16%
30%
30%
33%
33%
39%
39%
39%
51%
57%
0% 20% 40% 60%
Share contents with friends on social networks and platforms
Email page to a friend
Get updates based on my location, such as job adds or career…
Apply for jobs
Contact the recruitment team
Look for tips and hints for a good application
Read about the recruitment process
Check calendar with career related events
Track application status
Receive job alerts (receive new open positions by SMS/email)
Search for jobs
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 41
THE JOB SEEKERS‘ VOICES ON MOBILE RECRUITING
I wouldn't use my mobile phone for the application process or something
that requires a full-speed internet connection. I would use more to check
and brief access, for example search or results from the selection process.
So my advice would be, focus on search and contact with candidates.Male student, Barcelona/Madrid, IESE Business School, Spain
Keep it simple! Apps are not meant to replace computers.
When I am using my phone, I want quick access to concise
information. I don't read encyclopedias on my phone.Male student, Brigham Young University, USA
Thoughts on Campus Activities
University Report
Career Events and
Campus ActivitiesUniversity Report 2011
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 43
SOURCES OF CAREER INFORMATION ON CAMPUS
• Career service as popular as the office itself
• Campus events is among the most popular events
• Students are open for many different ways of getting in touch
What sources on campus would you use to learn about employers and jobs?
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Campus Magazine, TV, Radio
Campus online discussion forums, groups
Ambassador of an employer
Student organization, Club, Union
Posters, flyers
Career service center office
Career service center website
Campus events
Switzerland
Europe
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 44
SOURCES OF CAREER INFORMATION ON CAMPUS
What would you like to receive from the career service center?
• Students see the career service center as a great source to receive advice and information on career
opportunities
• They also seek the advice of the careers center for jobs and opportunities abroad
0% 10% 20% 30% 40% 50% 60% 70% 80%
Information about recruiters active on campus
Help with CV/cover letter/interviews
Organize events to meet recruiters
Find jobs in the career job board
Help students find opportunities beyond what is oncampus
Orientation about career options
Switzerland
Europe
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 45
CAREER EVENTS
What are the main reasons for you to meet employers on campus?
• Students go to campus events to meet employers they already know
• They are also curious to find out information about companies they do not yet know
0% 5% 10% 15% 20% 25% 30%
For the fun
To meet other students
To get free gifts / giveaways
To apply directly to a position
To learn and improve my skills
To network with company representatives / recruiters
To find out more about companies I never heard of
To try to find my own career path
To find out more about companies I want to work for
Switzerland
Europe
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 46
CAREER EVENTS
Which people would you like to meet on a career campus event?
• Students don’t have a special interest in meeting company executives
• They prefer to interact with employees working with what they will possibly do in the future
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Executive person high in the hierarchy
Interns, Trainees
Human resources/Recruiters
Successful employees that once studied at my school
Recent-graduates from your university that now workfor the company
An employee who has the type of job you imagineyourself doing
Switzerland
Europe
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 47
CAREER EVENTS
What type of online events would you participate in?
• Students have a very strong desire to learn outside of their regular courses
• They also show a great interest in Business Games and Challenges
0% 10% 20% 30% 40% 50% 60% 70%
None
Online career fairs
Business Games/Challenges
Meeting the recruiters events: chat rooms, skypeinterviews
Educational events (courses, lectures, workshops, casestudies, teleseminars,...)
Switzerland
Europe
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 48
POTENTIALPARK RESEARCH OVERVIEW 2011
© Potentialpark 2011 - University Report - Switzerland - Proprietary and Confidential | 49