Postal Rates 2015/16
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Transcript of Postal Rates 2015/16
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Ordinary mail / Fastmail - DomesticPostage - included envelopesDomestic stamp booklets and rollsPackaging ProductsFranking MachinesRegistered letterMailroom ManagementDirect MailValue added: Business Reply ServiceInfomailResponse Mail / MagmailDomestic parcelsInternational mailEMSPhilatelic ProductsPostboxes and Private BagsPostbankSpeed Services CouriersLetter Delivery Tip
03 - 0404 - 05060606 - 0707 - 080809 - 1409 - 1010 - 1213 - 1414 - 1515 - 2021 - 242525 - 262627 - 3637 - 38
2015 / 20161 APR. 15 - 31 MAR. 16
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03
Ordinary Mail /Fast Mail
DomesticPosted in South Africa for delivery in South Africa
Ordinary Letter Mail
Letter mail refers to any form of written communication or other document, article or object that is addressed to a specific person, persons or aspecific address and is conveyed by other than electronic means. Itincludes parcels, packages, wrappers, cylinders or articles conformingto the mass and size limitations detailed below.
The Ordinary Letter Mail service is the standard postal service with setdelivery standards from the time of despatch to arrival at the point ofdelivery. These are one day longer than Fastmail.
Fastmail Service
Fastmail is a letter service in South Africa with a one-day delivery standard in the same city or town, a two-day delivery standard between major cities and towns and a three day delivery standard for all other destinations.
These standards do not include the day of posting.
Small DL MaxiMedium B5Large B4PostcardsCylinders / Rolled itemsRolled AddressedNewspapers
510300,29570
70
50g1kg1kg10g1kg
1kg
235 x 120250 x 176353 x 250353 x 250L 520 / 620
L 353
140 x 90
140 x 90
Envelope Size ThicknessMax (mm)
MassMax (mm)
SizeMax (mm)
SizeMin (mm)
Rates for Domestic Letter Mail(Standard stamps for DL, B5 and B4 envelopes are now available at Post Offices)
Type of mailCustomers own envelopeSmall (DL) maxiMedium (B5)Large (B4)
Ordinary mail
R 3,30R 6,55R 8,00
Fastmail
R 5,30R12,60R15,20
Customers own postcardSmall (DL) maxiMedium (B5)Large (B4)
R 3,30R 6,55R 8,00
R 5,30R12,60R15,20
Cylinders / Rolled itemsCylinder / Rolled items (520mm x 70mm)Cylinder / Rolled items (620mm x 70mm)
R 8,00R14,25
R13,00R15,50
NewspapersRolled addressed newspapers R 4,30 R12,60
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04
Payment Methods
Postage included envelopes
Mail will only be accepted if the official payment methods are used, e.g. postage stamps, postage-included envelopes and franking machine impressions approved by the Post Office.
Handing InFranked mail may not be posted in street posting boxes, but must be handed in at designed Post Office counters or mail centres.
InformationPlease contact your local Sales Division of the Post Office for information about posting methods and requirements.
See back page for contact details.
Late FeeA late fee of R17,50, is charged for all mail accepted after closing time.
Return Postal ChargesReturn Postal charges will be levied on all undelivered or returned postal articles.
Letter Measuring InstrumentSpecial measuring cards used to measure domestic letters in order to determine the postage payable are available at Post Office branches.
Position of Address on EnvelopeThe address on an envelope must always be positioned parallel to the length (longer side) of the envelope.
Type of envelope Size Price
Ordinary Mail postage - included envelopes
C6 with and without window & self sealDL maxi with and without window and self sealB5 without windowC4 without windowLettergram (Prefabricated)
162mm x 114mm235mm x 120mm250mm x 176mm324mm x 229mm
R 3,50R 3,50R 7,50R10,10R 3,40
Fastmail postage-included envelopes
DL maxi with and without windowB5 without windowB4 without windowC4 without window
235mm x 120mm250mm x 176mm353mm x 250mm324mm x 229mm
R 5,60R13,50R16,80R15,85
Postage-included envelopes are available at all Post Office outlets.The retail price includes the postage.
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05
Discount on postage-included envelopes
Postcards
Postcards must:
Volume Discount
1 - 249250 - 499500 - 9 99910 000 - 19 99920 000 - 49 99950 000 and more
0%1%2%3%4%Consult Regional Sales Manager
Postcards are used to convey unenclosed messages and greetings.There are two types of postcard, i.e. postage-included postcards and ordinary postcards on which postage must be paid. The maximum size is353mm x 250mm and the maximum mass is 10g. Items exceeding these dimensions must be posted at the applicable letter post postage rate.
Be rectangular.
Be made of cardboard or paper stiff enough not to make. mail handling difficult.
Bear the indication Postcard on the front (not compulsory for picture postcards).
Have the right-hand half of the back reserved for the address, prepayment and service instructions/labels.
Type of postcard Maximum size Price / Postage
Postage-included postcard
Other postcard (Postcard not included in the price)
Change-of-address postcard(postage included in the price)
235 x 120mm
DLB5B4
R3,50
R3,30R6,55R8,00
R3,50
Volume Discount
5 000 - 9 99910 000 - 14 99915 000 - 19 99920 000 and more
1%1,5%
2%2,5%
Postcard postage and postage-included rates
Discount on postcards(Discount is granted on large volumes of purchases of postcards.)
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06
Item Price
Booklet of 10 stampsBoxes of 50 (500 stamps)Boxes of 100 (1 000 stamps)Roll of 100 (100 stamps)Rolls of 100(5) (500 stamps)Rolls of 100(10) (1 000 stamps)
R 33,00R1650,00R3300,00R 330,00R1650,00R3300,00
Volume Dimensions / Size Rate
Boxes of 50 (500 stamps)Boxes of 100 (1 000 stamps)Rolls of 100(5) (500 stamps)Rolls of 100(10) (1 000 stamps)
2% 5%2%5%
R 1617,00R3135,00R 1617,00R3135,00
Discount is granted when the below mentioned volumesof stamp booklets or rolls are bought.
Domestic Stamp Booklets and Rolls(for standard domestic letter postage)
Posted in South Africa for delivery in South AfricaStamp booklets and stamp rolls are available at Post Offices. They can also be ordered at the Post Office Customer Contact Centre (Telemarketing) on (012) 401 7800 or 0860 080 080.
Prices of stamp booklets and stamp rolls
Remote meter-setting franking machines are postage meters which, as the name suggests, are reset by telephone, fax or modem.
To operate a franking system, customers must purchase a licence from the Post Office. The franking system also dates, seals and prints a return address and counts the envelopes.
Postage is purchased electronically without customers having to leave their premises.
Machine inspections are conveniently done on the customers premises.
All mail franked by a franking machine must be franked at the specified published rate(s).
Product Dimensions / Size Rate
Box No 1Box No 2Box No 3Jiffy bags Bubble wrap
Bubble wrap rollMailing tube
200mm x 180mm x 80mm 300mm x 230mm x 120mm 400mm x 230mm x 135mm Eight different sizes
310mm x 5m70mm x 620mm x 1,5m
Contact your local Post Office branch
for the latest prices
Packaging Products
Franking Machines
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07
Franking machine Licence Fees
Supplier Telephone number
Frama (Pty) LtdHasler Business Systems Pitney Bowes/SA (Pitney Bowes)Earlyworx 282 (Pty) Ltd
(011) 463 9042(011) 787 5959(011) 516 9400/10(011) 793 1654
Approved suppliersCustomers may only use franking machines supplied by thefollowing suppliers:
Service Fee
New licenceTransfer of licenceAnnual renewalSpoiled impression fee (per 100 or portion thereof)Small DL maxiMedium B5Large B4
R254,20R254,20R183,70
R 28,95R 36,65R 45,30
The Registered Letter with compensation option can be used for letters that require a signature on delivery, contain something of value, or important documents such as share certificates, passports or airline tickets which require tracking and tracing from acceptance to delivery.
A registered letter is electronically scanned, enabling it to be tracked and traced on its journey throughout the postal system.
Compensation is payable according to the cover that was used.
The compensation cover and Track and Trace facility are available only in the Republic of South Africa.
This service cannot be used with Speed Services Couriers or Parcels.
Domestic Registered Letter with Insurance Option
Envelope Size
Small (DL)
Medium (B5)
Large (B4)
235mm x 120mm x 50g
250mm x 176mm x 1kg
353mm x 250mm x 1kg
This service is available in three envelope sizes:
Basic Service Full domestic Track and Trace
Free compensation for up to R100
Options available in the service Optional extra insurance for up to R2 000 Proof of delivery
Identification and signature on delivery
Detailed proof of acceptance
Advice of delivery
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08
InformationFor further information, customers may contact their Regional Sales Manager.
Rates for domestic registered letters with insurance option.
Size Postage and Service Fee Included
Small (DL)Medium (B5)Large (B4)
R 22,90R 26,15R 27,60
Item Value Fee
Compensation up to R100,00Insurance up to R250,00Up to R 500,00Up to R1 000,00Up to R1 500,00Up to R2 000,00
Free R 16,05R 32,80R 65,90R 98,05R130,90
Other Registered Letter Products Rate
Postage included registered envelope(235 x120mm), tamper resistantPostage included registered envelope:Documents onlyDL 230 x 115mm, windowDL 230 x 115mm, non-windowPosted out of course feeDetailed proof of acceptance (acceptance slip) Interception of registered letterProof of delivery of a recorded articleAdvice of delivery (AR card) SMS tracking on recorded items Premium no 32932
R25,40
R23,40R23,40R41,25
FreeR15,20R34,90R 7,10R 1,00
Surcharges
All underpaid and unpaid postal items (including franked items) received via E-BDN, Web Riposte and Postlink, will be surcharged double the postage shortage.
Permit and franking machine mail posted in street posting boxes will be surcharged double the published postage rate.
MAILROOM MANAGEMENT
This solution removes the administrative burden associated to facilitatingyour messages and merchandise (goods). It provides a tailor-madephysical or digital on-site presence to facility optimal decision supportfor communication and logistics needs. Services of the onsite or virtualmailroom:
Data cleaning.
Processing internal mail.
Converting digital file to physical mail or physical mail to digital files.
Processing of incoming or outgoing mail.
Providing messenger service.
Providing tailor-made notifications, data analytics reports
and business intelligence.
Training and consulting service on mail.
Customs clearance for mail.
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09
Direct Mail
Business Reply Services (BRS)
With the BRS, businesses can offer their customer or prospective customers the incentive to reply without having to pay postage.
Two options are available: Businesses may -
Enclose a pre-printed business reply postcard or envelope in their mailing (for samples of designs, they may contact the Regional Direct Mail Centre). Or advertise a specified Freepost address and BRS number to which customers may write (no postage stamp is required). Businesses who use this service for the first time have to apply for the service on an application form. They also have to sign a BRS/ Freepost address licence agreement available from their Direct Mail Centre Office. A BRS licence/ Freepost address licence expires annually on 31 March. Existing customers also have to renew their licences annually.
Customers can apply for a BRS licence at their Direct Mail Centre Office. The Client Services Officer can provide the specifications for this service. Before a licence can be issued, printers proofs of the postcard or envelope should be submitted to the Direct Mail Centre for approval.
An annual licence fee is payable in advance. A licensee must deposit an amount that will cover the postage and service fee likely to accrue over six weeks.
BRS may be used with Fastmail. All BRS users must have a private bag or a post office box to use this service.
Service Rate
New licenceAnnual renewal of licence
R232.65
R232.65
Envelope SizeOrdinary mail:
postage +handling fee
Fastmail:postage +
handling fee
Small (DL)maxi Medium (B5)Large (B4)Cylinder 520mm length 70mm thickness
620mm length 70mm thickness
Parcels (excluding postage)
R 3,50R 6,75R 8,55
R 8,55R 14,85R 6,75
R 5,60R13,00R15,50
No Fastmail parcels
Rates for business reply services
Pro Rata licence fee for Business Reply ServiceApril/May/June : R232,65 / July/Aug/Sep : R174,50 Oct/Nov/Dec : R116,35 / Jan/Feb/March : R58,20
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10
Note No discount is given on fewer than 5 000 postal articles. BRS rebates must be claimed within six months of the financial year end, i.e. 31st March Failing to do so will result in the customer forfeiting the rebate for the relevant year. Contact your Regional Direct Mail Centre to arrange for a refund.
Discount per item Number of BRS items delivered
4c
5c
7c
8c
12c
14c
18c
20c
25c
27c
5 000 to 10 000
10 001 to 20 000
20 001 to 30 000
30 001 to 40 000
40 001 to 200 000
200 001 to 400 000
400 001 to 600 000
600 001 to800 000
800 001 to 1 000 000
1 000 001 and above
InfoMailThe following options are available for local and national delivery: * Private bags * Postboxes * Street delivery in selected areas (please enquire at your regional Direct Mail Centre office).
Discount on item deliveredA discount based on the annual use (number of postal items handled each year by the Post Office and delivered to one licence number of one BRS customer) applies and is calculated as follows:
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11
Type Description Dimensions Otherconditions
Delivery
Pamphlet Unaddressed information/ advertising item comprising one sheet of paper. Items can be enveloped or unenveloped.
Unenveloped B4 items should be folded to A5 size (210mm x 148mm)Enveloped items should be limited to a DL size (235mm x 120mm).
If the infor-mation in the pamphlet is of a sensitive nature, the pamphlet must be placed in an envelope.The articles may be in partially or fully sealed envelopes or wrappers.
Local box deliveryLocal street deliveryNational box deliveryNational street delivery.
Brochure Unenveloped, unaddressed, rolled or folded information/ advertising item comprising of more than 1 page.Also unad-dressed promo-tional DVDs.
May not be big-ger that 353mm x 250mm, may not weigh more than 200g and may not be thicker than 5mm.
Rolled brochures should be tied to facilitate handling (rolled not more than 30mm thick).
Local box deliveryLocal street deliveryNational box deliveryNational street delivery.
Community Newspapers
Unaddressed newspaper.Rolled or folded item.
May not be longer than 353mm, not weigh more than 200g and may not be thicker than 70mm when rolled or folded.
Newspapers that are rolled should be tied to facilitate handling.
Local box deliveryLocal street deliveryNational box deliveryNational street delivery.
Trade sample Unaddressed sample of a product.
May not be bigger than 353mm x 250mm x 30mm and may not be heavier than 200g.
The trade sample should be packaged in such a way that it will not damage any other postal articles or injure any Post Office employee.
Local box deliveryLocal street deliveryNational box deliveryNational street delivery.
Types of Infomail
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12
Type Description Dimensions Otherconditions
Delivery
Pamphlet Unaddressed information/ advertising item comprising one sheet of paper. Items can be enveloped or unenveloped.
Unenveloped B4 items should be folded to A5 size (210mm x 148mm)Enveloped items should be limited to a DL size (235mm x 120mm).
If the infor-mation in the pamphlet is of a sensitive nature, the pamphlet must be placed in an envelope.The articles may be in partially or fully sealed envelopes or wrappers.
Local box deliveryLocal street deliveryNational box deliveryNational street delivery.
Brochure Unenveloped, unaddressed, rolled or folded information/ advertising item comprising of more than 1 page.Also unad-dressed promo-tional DVDs.
May not be big-ger that 353mm x 250mm, may not weigh more than 200g and may not be thicker than 5mm.
Rolled brochures should be tied to facilitate handling (rolled not more than 30mm thick).
Local box deliveryLocal street deliveryNational box deliveryNational street delivery.
Community Newspapers
Unaddressed newspaper.Rolled or folded item.
May not be longer than 353mm, not weigh more than 200g and may not be thicker than 70mm when rolled or folded.
Newspapers that are rolled should be tied to facilitate handling.
Local box deliveryLocal street deliveryNational box deliveryNational street delivery.
Trade sample Unaddressed sample of a product.
May not be bigger than 353mm x 250mm x 30mm and may not be heavier than 200g.
The trade sample should be packaged in such a way that it will not damage any other postal articles or injure any Post Office employee.
Local box deliveryLocal street deliveryNational box deliveryNational street delivery.
InfoMail rates
Type of mail Rates
Pamphlets
UnenvelopedLocal (in the same province)Post Box or Private BagStreet Delivery
National (between provinces)Post Box or Private BagStreet Delivery
Enveloped (previously Household Circular)Local (in the same province)Post Box or Private BagStreet Delivery
National (between provinces)Post Box or Private BagStreet Delivery
R0,14R0,15
R0,24R0,25
R0,35R0,30
R0,45R0,40
BrochuresLocal (in the same province)Post Box or Private BagStreet Delivery
National (between provinces)Post Box or Private BagStreet Delivery
R0,25R0,20
R0,35R0,40
Trade samplesLocal (in the same province)Post Box or Private BagStreet Delivery
National (between provinces)Post Box or Private BagStreet Delivery
R0,30R0,35
R0,40R0,45
Community newspapers (unaddressed)Local (in the same province)Post Box or Private BagStreet Delivery
National (between provinces)Post Box or Private BagStreet Delivery
R0,26R0,31
R0,36R0,41
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13
There is no limit to the number of items per size category.
Response Mail may not contain any additional items related to previous business with the addressee, such as invoices, monthly statements, etc.
The mail can contain a response device approved by Direct Mail Centre, eg. a Business Reply Service item, a Freepost address, or an addressed response coupon to reply to the offer by mail but is not a prerequisite.
Direct Mail Centre must approve a sample of the Response Mail item before posting.
A complete sample of the Response Mail item together with the official approval must be presented when a consignment is handed in for posting.
To qualify for the Response Mail rate all the envelopes must bear a Permit Mail impression.
NB: For further information and clarification contact your Regional Direct Mail Centre Office.
MAGMAIL Magmail is a service within the Direct Mail element and is, specifically intended for the publications industry.
There is no limit to the number of items per size category.
The contents of Magmail are addressed publications, magazines and newsletters consisting of news, opinions, illustrations, articles, editorials and advertising.
Magmail has a unique logo that distinguishes it from other mail services.
To qualify for the Magmail rate, all envelopes/wrappers of items must bear the unique Magmail logo and Permit Mail impression. (refer to your Regional Direct Mail Centre office for further details/information).
The Regional Direct Mail Centre Office must approve a sample of the Magmail item before posting.
A complete sample of the Magmail item together with the official approval must be presented when a consignment is handed in for posting.
NB: For further information and clarification contact your Regional Direct Mail Centre Office.
Response Mail
Response Mail is addressed mail of which the content is exclusively of an advertising nature.
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14
Type of mail: Addressed Direct Mail Ordinary mail
Magmail (Bulk mail only)
Small (DL) maxi
Medium (B5)
Large (B4)
NoteApproval from the Regional Client Services Officer is
required for Magmail.
Please address enquiries about this product to
the Regional Direct Mail Centre.
RESPONSE MAIL (Bulk mail only)
Small (DL) maxi
Medium (B5)
Large (B4)
NoteApproval from the Regional Client Services Officer is
required for response mail.
Please address enquiries about this product to
the Regional Direct Mail Centre Office.
R2,70
R4,70
R6,90
R2,80
R4,80
R7,00
RATES FOR MAGMAIL AND RESPONSE MAIL
Ordinary parcelAn Ordinary parcel is any postal item that is bigger than 353 x 250 x 30mm and/or weighs more than 1kg. The maximum length is 1m and the length plus girth may not be more than 2m. The domestic counter-to-counterparcel service (ordinary parcel) is the most economical way to send aparcel. Customers can send parcels from any Post Office counter to any other Post Office counter in the country.
Volumetric MassFees are based on the greater of the actual mass or the volumetric mass(i.e. Length by width by height (cm) divided by 5000) are charged for non-documents (parcels).
Domestic Parcel Service
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15
Value-added parcel service InsuranceInsurance is available at a rate of 3% of the declared value to a maximum of R5 000 with a minimum of R3,30 per parcel.
Cash on delivery (COD)The COD option provides for money to be collected for the parcel on thecustomers behalf. *Cash on delivery (COD) charges on each item will bededucted from the Trade Charge amount before payment is made to the sender.
Product Rate
Ordinary parcel (counter to counter) R40,90 for the first kgR 5,50 for each additional kg or part of a kg
*Cash-on-delivery (COD) charges (in addition to the parcel rate)
R22,00 per parcel
Intercepting a parcel R25,45 per parcel
Reducing or increasing the trade charge on a parcel R20,70 per parcel
DOMESTIC PARCEL RATES (non regulated tariffs subject to change)
International Mail
International letter and parcel services are available worldwide, either by airmail or by surface mail.
TYPES OF INTERNATIONAL MAIL
Type Description
Aerograms Special prepaid airmail letters consisting of one lightweight folded sheet of paper that can be sealed. No enclosures are permitted.
Postcards Cards used to post unenclosed messages and greetings.
Small letters Private and business letters up to 50g and no bigger than 120 x 235 x 5mm.
Medium letters Private and business letters up to 250g and no bigger than 250 x 176 x 10mm.
Large letters Private and business letters up to 300g and no bigger than 353 x 250 x 30mm.
Small packets For small quantities of low-mass goods under 2kg at a lower rate and with simpler customs declarations than for parcels.
Parcels Used to post goods and material up to 30kg. The maximum mass differs from country to country.
Registered mail A separately streamed service with added security for letter post items.
Directpublish-ers Bags (M Bags)
Bags used for airmail or surface mail transport of printed matter to the same addressee at the same address.
A minimum rate for 5kg applies to each bag. The mass of each item in the bag must not be more than 2kg.
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16
Value-added international mail servicesValue-added options include express delivery, registration, insurance and advice-of-delivery (AR). As these add-on services are not available to all countries or for some categories of mail, enquiries should be made at Post Office branches to find out if they are available in each case. Insured and registered items must be posted at Post Office counters and not in street post boxes. For insured items, the tellers must check the maximum insured amount allowed to the country of destination on the point of sale system as this differs from country to country.
International reply couponsThe international reply coupon service enables customers to prepay the postage on a reply from a correspondent abroad. Coupons sent abroad may be exchanged for one or more postage stamps representing the minimum postage to be pre-paid on an airmail letter. The coupons cost R25,70 and are available at Post Office branches.
RegistrationLetters and small packets may be registered but not insured in theinternational mail service.
Exchange control regulationsExchange control regulations apply equally to postal items as they do to other exports. Generally, items worth more than R1 000,00 require specific export documents to be completed. Details are available at post office branches.
Customs declarationsThe type and extent of customs declarations are regulated by the statutes of the Universal Postal Union and the requirements of destination countries. The following are basic requirements for the various categories of mail.
InsuranceLetter post products aerograms, postcards, letters, small packets, letter packets and M-Bags cannot be insured. These products can be registered, In which case a maximum amount of 30 SDR (Special Drawing Rights) is payable in the event of loss or damage. The postage, excluding the registration fee is also payable. The indemnity is payable to the sender, who may waive his rights in favour of the addressee. Claims for consequential losses or loss of profits will not be considered. Claims in respect of ordinary letters will not be entertained.
Article/contents category Customs documentation
Letters and small packets: Letters not containing merchandise,aerograms, greeting cards and postcards.
No customs documentation is required.
Small packets weighing up to 2kg with contents worth less than R2 000
Attach a fully completed CN22 green customs sticker.
Small packets up to 2 kg withcontents worth more than R2 000
Attach customs forms appropriate to the country of destination. Consult the list overleaf.
ParcelsAll parcels
CN23, CP71 or PP4 as required fo individual destinations. Consult the list overleaf.
Direct publishers bags (M bags)Up to R2 000,00
Attach a fully completed CN22 sticker.
More than R2 000,00 Attach CN22 and CN23 or PP4 as required by individual destinations.
Customs and Exchange Control
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17
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18
PARCEL CHARGING ZONE AIR MAIL SURFACE MAIL
Zone coverage # Rate per parcelPlus rate per 100g or part thereof
Rate per parcel
Plus rate per 100g or part thereof
Zone A
Botswana, Comoros, Kenya, Namibia,Seychelles,Swaziland,Ascension and St Helena.
122,20 3,75 116,05 1,50
Zone B
Angola, Lesotho, Madagascar,Mozambique, Runion, Rwanda,Uganda, Zambia and Zimbabwe.
180,20 4,70 180,20 2,90
Zone C
Northern Africa and the Middle East.Major destinations in this zone includeIsrael, Nigeria and Ghana.
180,20 16,85 167,75 4,70
Zone D
Europe, Russian Federation andformer USSR states.Major destinations in this zone includeAustria, Germny, Great Britain, France,Italy, Netherlands and Switzerland.
186,45 15,40 176,00 3,30
Zone E
Americas and the Caribbean (exceptCanada). Major destinations in this zone include the United States of America.
138,70 24,00 138,70 5,25
Zone F
Asia Pacific and Canada. Major destinations in this zone includeAustralia, Canada, China, Japan andNew Zealand.
132,45 21,45 129,55 3,30
Parcel rates (all prices shown in rands)
# An expanded list of the countries and their charging zones is provided overleaf together with information about customs documentation required for those countries. Information about countries not listed can be obtained from your local Post Office.
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Maximum dimensionsThe length and girth may not be more than 2 metres and the maximum length not more than 1 metre.
InsuranceParcels parcels can be insured to certain countries. The maximum insured value differs from country to country and details can be obtained from your local post office. Indemnity is paid on ordinary parcels that are lost or damaged.
The amount payable is 40 SDR per parcel plus 4,50 SDR per kg. Thepostage is also refundable. The indemnity amount may not exceed the actual value of the parcel. The indemnity is payable to the sender, who may waive his rights in favour of the addressee. Claims for consequential losses or loss of profits will not be considered.
Customs clearance (Handling fee)A customs clearance fee of R39,00 is charged on all incoming parcels and R20,10 on all other postal items. This fee is charged by the Post Office to cover costs incurred in clearing the parcel/postal item on behalf of the addressee.
This fee is levied over and above any customs duties, VAT, etc charged by SARS or any other entities and is levied even if no other charges are due.
More detailsPlease enquire at your local Post Office for more details about any service suspensions.
Charging zones for letters, parcels and customs documentation requirements for parcels.
Letter Parcel Post Post
Afghanistan ROW F CN23 CP71Algeria ROW C CN23 CP71Albania ROW D CN23 CP71Angola SA B CN23 CP71Andorra ROW D CN23 CP71Antigua/Bar ROW E PP4Armenia ROW D CN23 CP71Argentina ROW E CN23 CP71Ascension ROW A PP4Austria ROW D CN23 CP71Australia ROW F PP4Azerbaijan ROW D CN23 CP71Azores ROW D CN23 CP71Bahamas ROW E PP4Bahrain ROW C PP4Bangladesh ROW F CN23 CP71Barbados ROW E CN23 CP71Belize ROW E PP4Belgium ROW D CN23 CP71Byelorussia ROW D CN23 CP71Benin ROW C CN23 CP71Bermuda ROW E PP4Bhutan ROW F CN23 CP71Bolivia ROW E CN23 CP71Bosnia ROW D CN23 CP71Botswana SA A PP4Brazil ROW E CN23 CP71Bulgaria ROW D CN23 CP71Burundi SA C CN23 CP71Burkina Faso ROW C CN23 CP71Brunei/Dar ROW F PP4Cameroon ROW C CN23 CP71Cambodia ROW F CN23 CP71Canada ROW F PP4Cape Verde ROW C CN23 CP71Central Africa ROW C CN23 CP71Chad ROW C CN23 CP71Chile ROW E CN23 CP71
Country Zones Custom Docs for parcels Letter Parcel
Post Post
China Peo. Rep. ROW F PP4Colombia ROW E CN23 CP71Comoros SA A CN23 CP71Congo (DRC) SA C CN23 CP71Congo (PR) SA C CN23 CP71Costa Rica ROW E CN23 CP71Croatia ROW D CN23 CP71Cuba ROW E CN23 CP71Cyprus ROW D PP4Czech Rep ROW D CN23 CP71Denmark ROW D CN23 CP71Djibouti ROW C CN23 CP71Dodecanese Is. ROW D CN23 CP71Dominica ROW E PP4Dominican Rep. ROW E CN23 CP71Dubai ROW C PP4Ecuador ROW E CN23 CP71Egypt ROW C CN23 CP71El Salvador ROW E CN23 CP71Equatorial Guinea ROW C CN23 CP71Estonia ROW D CN23 CP71Ethiopia ROW C CN23 CP71Fiji ROW F PP4Finland ROW D CN23 CP71France ROW D CN23 CP71French Guyana ROW E CN23 CP71Gabon SA C CN23 CP71Gambia ROW C PP4Germany ROW D CN23 CP71Georgia ROW D CN23 CP71Ghana ROW PP4Great Britain ROW D PP4Greece ROW D CN23 CP71Grenada ROW E PP4Guatemala ROW E CN23 CP71
Country Zones Custom Docs for parcels
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Letter Parcel Post Post
Guinea Bissau ROW C CN23 CP71Guinea Rep ROW C CN23 CP71Guyana ROW E PP4 Haiti ROW E CN23 CP71Hawaii ROW E PP4Honduras ROW E CN23 CP71Hong Kong ROW F PP4Hungary ROW D CN23 CP71Iceland ROW D CN23 CP71Indonesia ROW F CN23 CP71India ROW F CN23 CP71Iran ROW F CN23 CP71Iraq ROW F CN23 CP71Ireland ROW D PP4Israel ROW C CN23 CP71Italy ROW D CN23 CP71Ivory Coast ROW C CN23 CP71Jamaica ROW E PP4Japan ROW F CN23 CP71Jordan ROW C CN23 CP71Kazakhstan ROW D CN23 CP71Kenya SA A PP4Kiribati ROW F PP4Korea North ROW F CN23 CP71Korea South ROW F CN23 CP71Kuwait ROW C CN23 CP71Kyrgyzstan ROW D CN23 CP71Laos ROW F CN23 CP71Latvia ROW D CN23 CP71Lesotho SA B PP4Lebanon ROW C CN23 CP71Liberia ROW C CN23 CP71Libya ROW C CN23 CP71Liechtenstein ROW D CN23 CP71Lithuania ROW D CN23 CP71Luxembourg ROW D CN23 CP71Macao ROW F PP4Macedonia ROW D CN23 CP71Madagascar SA B CN23 CP71Malawi SA A PP4Mali ROW C CN23 CP71Malta ROW D PP4Malaysia ROW F CN23 CP71Maldives ROW F CN23 CP71Mauritius SA A PP4Mauritania ROW C CN23 CP71Mexico ROW E PP4Moldova ROW D CN23 CP71Monaco ROW D CN23 CP71Mongolia ROW F CN23 CP71Montenegro ROW D CN23 CP71Morocco ROW C CN23 CP71Mozambique SA B PP4 + CP71Myanmar ROW F PP4Namibia SA A PP4Nauru ROW F PP4Nepal ROW F CN23 CP71Netherlands ROW D CN23 CP71New Zealand ROW F PP4Nicaragua ROW E CN23 CP71Niger ROW C CN23 CP71Nigeria ROW C PP4Norway ROW D CN23 CP71Oman ROW C PP4Pakistan ROW F CN23 CP71Panama ROW E CN23 CP71Papua N G ROW F PP4Paraguay ROW E CN23 CP71Peru ROW E CN23 CP71Philippines ROW F PP4
Country Zones Custom Docs for parcels Letter Parcel
Post Post
Poland ROW D CN23 CP71Portugal ROW D CN23 CP71Qatar ROW C PP4Reunion SA B CN23 CP71Romania ROW D CN23 CP71Russia ROW D CN23 CP71Rwanda SA B CN23 CP71Samoa West ROW F PP4Sao Tome ROW C CN23 CP71Saudi Arabia ROW C CN23 CP71Senegal ROW C CN23 CP71Serbia ROW D CN23 CP71Seychelles SA A PP4Sierra Leone ROW C PP4Singapore ROW F PP4Slovakia ROW D CN23 CP71Slovenia ROW D CN23 CP71Solomon Is ROW F PP4Somalia Service SuspendedSpain ROW D CN23 CP71Sri Lanka ROW F PP4St. Christopher ROW E PP4StHelena ROW A PP4St. Vincent ROW E PP4Sudan ROW C CN23 CP71Suriname ROW E CN23 CP71Swaziland SA A PP4Sweden ROW D CN23 CP71Switzerland ROW D CN23 CP71Syria ROW C CN23 CP71Taiwan ROW F CN23 CP71Tajikistan ROW D CN23 CP71Tanzania SA A CN23 CP71Thailand ROW F PP4Togo ROW C CN23 CP71Tongo ROW F PP4Trinidad ROW E PP4Tunisia ROW C CN23 CP71Turkey ROW C CN23 CP71Turkmenistan ROW D CN23 CP71Tuvalu ROW F PP4Uganda ROW B CN23 CP71UAE SA C PP4Ukraine ROW D CN23 CP71UK ROW D PP4USA ROW E PP4Uruguay ROW E CN23 CP71Uzbekistan ROW D CN23 CP71Vanuatu ROW F PP4Vatican City ROW D CN23 CP71Venezuela ROW E CN23 CP71Vietnam ROW F CN23 CP71Virgin Is USA ROW E PP4Yemen ROW C CN23 CP71Yugoslavia ROW D CN23 CP71Zambia SA B PP4Zimbabwe SA B PP4
Country Zones Custom Docs for parcels
These documentation requirements apply to ordinary air and surface parcels.
Check at your local Post Office for documentation required for insured and COD parcels and for any country not shown.
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Expedited Mail Service(EMS)
EMS is an international priority mail service that provides a fast and reliable door-to-door service for the dispatch of urgent goods such as computer material, magnetic tapes, tender documents, business papers, merchandise and samples.
The Postal Service promises to deliver within the following days: Southern Africa: 3 4 working days from Office of Exchange (Johannesburg
International Mail Centre).
Rest of world: 4 5 working days from Office of Exchange (Johannesburg International Mail Centre).
The maximum weight is 30kg per item.
The items are trackable.
Commercial documents must be clearly marked and be provided with an EMS waybill.
The items must be correctly addressed to a street address and include a phone number.
In the case of dutiable items, the recipient will be phoned to collect the items from the Post Office against positive identification. The items will be subject to customs inspections.
Enquiries regarding an EMS parcel must be made within 90 days of posting.
Senders will be held personally liable for any prohibited items.
Prohibited items include: Bank notes and coins Arms and ammunition Live animals and plants Liquids Narcotics Jewelry and precious metals Explosives Perishables Dangerous chemicals
Sharp instruments and utensils must be well wrapped so as not to injure Post Office employees. Fragile items like ornaments must also be well wrapped to prevent breakage.
EMS items shall not exceed 1,5m for any dimension or 3m for the sum of length and greatest circumference measured in a direction other than length.Weight to most countries is 30kg per item.
Disclaimer:Items may be subjected to delay in the destination country due to customs inspection and any import-related formalities.
Optional insurance at 3% of value, maximum insured value, R5 000 Service available at selected outlets. For enquiries contact our call centre.
Contact International Mail Centre011 961 60 06/07/08/09/10 or 011 961 6053
031 336 3713/3993/3984 and 021 590 571 5/5716/5718
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AfghanistanAlbaniaAlgeriaAngolaAnguillaAntigua / BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia / Herzeg.BotswanaBrazilBrunei DarussalamBulgariaBurkina FasoCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepChadChileChina (Taiwan)China, Peoples RepColombiaComoresCongo, DRCongo, Rep ofCook IslandsCosta RicaCroatiaCubaCyprusCzech RepDenmarkDjiboutiDominicaDominican RepEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFijiFinlandFranceFrench PolynesiaGabonGambia
R 331,20R 331,20R 331,20R 194,70R356,40R356,40R356,40R331,20R356,85R 312,50R356,85R 331,20R356,85R324,20R 331,20R 331,20R331,20R 331,20R356,85R356,85R356,85R331,20R356,85R 331,20R 194,70R356,85R331,20R356,85R356,85R331,20R291,50R356,85R 331,20R356,85R356,85R356,85R356,85R356,85R356,85R356,85R331,20R 194,70R356,85R356,85R356,85R 331,20R356,85R331,20R331,20R356,85R356,85R356,85R356,85R 351,00R356,85R 331,20R356,85R356,85R356,85R356,85R356,85R356,85R 331,20R 331,20R356,85R291,50R356,85
R103,85R 67,65R 67,65R 30,40R103,85R103,85R103,85R 91,00R103,85R 91,00R 67,65R 91,00R103,85R 67,65R 67,65R 91,00R 67,65R 67,65R103,85R 91,00R 91,00R 67,65R 91,00R 67,65R 30,40R 91,00R 67,65R 88,70R 91,00R 67,65R 45,55R103,85R 91,00R103,85R103,85R 91,00R103,85R 91,00R103,85R103,85R103,85R 30,40R103,85R103,85R103,85R 67,65R 91,00R 67,65R 67,65R 67,65R103,85R103,85R103,85R103,85R103,85R 67,65R103,85R 91,00R 91,00R 67,65R 67,65R103,85R 67,65R 67,65R103,85R 30,40R103,85
30kg30kg30kg20kg20kg30kg20kg30kg20kg20kg30kg50kg30kg20kg30kg30kg30kg30kg30kg30kg20kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg10kg30kg30kg30kg30kg30kg50kg30kg30kg30kg20kg30kg30kg10kg30kg30kg30kg30kg20kg30kg30kg30kg30kg30kg20kg30kg30kg30kg30kg30kg30kg30kg30kg10kg
Countryof destination
Rate (500g)(or part thereof)
Per additional 500g(or part thereof)
Maxweight
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23
GeorgiaGermanyGhanaGibraltarGreat BritainGreeceGrenadaGuadeloupeGuatemalaGuineaGuinea - BissauGuyanaHaitiHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyIvory CoastJamaicaJapanJordanKazakhstanKenyaKiribatiKorea (South)KosovoKuwaitKyrgyzstanLao, PDRLatviaLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMartiniqueMauritaniaMauritiusMexicoMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlands- Curacao- Bonaire, Saba and Sint Eustatius- Sint Maarten
R331,20R356,85R318,35R331,20R331,20R331,20R356,85R356,85R356,85R356,85R331,20R331,20R356,85R356,85R291,50R331,20R331,20R291,50R331,20R324,20R324,20R356,85R356,85R331,20R318,35R356,85R291,50R324,20R356,85R324,20R356,85R356,85R331,20R331,20R356,85R356,85R356,85R194,70R356,85R324,20R331,20R331,20R331,20R291,50R331,20R291,50R194,70R331,20R331,20R324,20R331,20R356,85R324,20R194,70R356,85R331,20R331,20R356,85R331,20R324,20R194,70R356,85R194,70R356,85R324,20R331,20R356,85R356,85
R356,85
R 91,00R 67,65R 67,65R 67,65R 67,65R 67,65R103,85R103,85R103,85R 91,00R 91,00R 91,00R103,85R103,85R 91,00R 67,65R 67,65R 67,65R 67,65R 91,00R 91,00R 67,65R 91,00R 67,65R 67,65R103,85R 91,00R 67,65R 91,00R 30,40R103,85R 91,00R 67,65R 67,65R103,85R103,85R 67,65R 30,40R103,85R 91,00R 67,65R 67,65R 67,65R 91,00R 91,00R 30,40R 30,40R 67,65R 77,00R 91,00R 91,00R103,85R 91,00R 30,40R103,85R 91,00R 67,65R103,85R 91,00R 67,65R 30,40R103,85R 30,40R103,85R 67,65R 67,65R103,85R103,85
R103,85
30kg30kg30kg30kg30kg30kg30kg20kg30kg30kg20kg20kg30kg30kg30kg30kg30kg35kg30kg30kg30kg30kg20kg30kg30kg30kg30kg30kg20kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg20kg30kg30kg30kg30kg20kg30kg30kg30kg30kg30kg20kg30kg30kg30kg20kg30kg20kg30kg30kg30kg30kg
30kg
Countryof destination
Rate (500g)(or part thereof)
Per additional 500g(or part thereof)
Maxweight
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New CaledoniaNew ZealandNicaraguaNigerNigeriaNorwayOmanPakistanPalestinePanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalPuerto RicoQatarRunionRomaniaRussiaRwandaSamoa (USA)Samoa (Western)San MarinoSao Tome & PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSloveniaSolomon IslandsSomaliaSouth SudanSpainSri LankaSt Christopher & NevSt LuciaSt Vincent & GrenaSudanSurinameSwazilandSwedenSwitzerlandSyriaTajikistanTanzaniaThailandTogoTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks & Caicos Is.UgandaUkraineUAEUruguayUSAUzbekistanVanuatuVenezuelaVietnamYemenZambiaZimbabwe
R356,85R312,50R356,85R324,20R291,50R356,85R331,20R291,50
R356,85R356,85R356,85R356,85R331,20R356,85R331,20R356,85R324,20R291,50R331,20R331,20R291,50R356,85R356,85R331,20R356,85R324,20R324,20R331,20R291,50R324,20R331,20R331,20R356,85
R318,35R331,20R331,20R356,85R356,85R356,85R324,20R356,85R194,70R356,85R331,20R356,85R356,85R194,70R331,20R324,20R356,85R324,20R331,20R356,85R356,85R318,35R356,85R331,20R356,85R376,65R356,85R356,85R356,85R356,85R356,85R194,70R194,70
R103,85R103,85R103,85R 91,00R 30,40R 67,65R 67,65R103,85
R103,85R103,85R103,85R103,85R 91,00R 67,65R 67,65R 91,00R 67,65R 30,40R 91,00R 91,00R 30,40R 91,00R103,85R 67,65R 91,00R 67,65R 91,00R 91,00R 30,40R103,85R 91,00R 91,00R103,85
R 30,40R 67,65R 67,65R103,85R103,85R103,85R 91,00R 91,00R 30,40R 67,65R 67,65R 91,00R103,85R 30,40R 67,65R103,85R 91,00R 91,00R 91,00R103,85R103,85R 30,40R 91,00R 77,00R 91,00R 91,00R103,85R103,85R103,85R103,85R103,85R 30,40R 30,40
20kg30kg30kg30kg30kg30kg30kg30kg
30kg30kg30kg30kg30kg20kg30kg30kg30kg20kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg
20kg20kg30kg30kg30kg30kg30kg30kg30kg30kg30kg20kg30kg30kg30kg30kg20kg30kg30kg30kg10kg30kg20kg30kg30kg30kg30kg20kg30kg30kg30kg30kg30kg
Countryof destination
Rate (500g)(or part thereof)
Per additional 500g(or part thereof)
Maxweight
N O S E R V I C E
N O S E R V I C E
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Philatelic Products
Commemorative stampsStamps are issued during the course of the year to commemorate special events in the country. More information about these small ambassadors (commemorative envelopes and other philatelic products) can be obtained by contacting Philatelic Services at:Postal address: Private Bag X505, Pretoria, 0001E-mail: [email protected] number: (012) 845-2814/5Fax number: (012) 804-6745Website: www.postoffice.co.za
Buy your postage stamps online at www.virtualpostoffice.co.za
Rates forpostboxes, private bags and accessories
PostboxesThe rate for postboxes is as follows:
Type New rate
Postboxes (second postal address) R363,00 pa
Key deposit (refundable) R 30,00
Private bagsThe rate for private bags is as follows:
New rate
Rental R 1144,00 pa
Concession for pensioners
Type Then the rental feeper annum is...
Turns 60 years and/or is older than 60 years at the time of renewing thepost box
R218,00 pa
Clearance of private letter boxesThe rates for the daily clearance (excluding Sundays and publicholidays) of private letter boxes are:
NB: This is only for clearance the letter box must be erected at own cost in accordance with Post Office standards.
New rate
Clearance R929,00 pa
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Poste RestantePoste restante (temporary two months at most) remains free of charge, and a poste restante number can still be obtained free of charge.
AccessoriesThe rates for accessories are as follows:
RedirectionThe redirection rates are as follows:
NBNew rates effective 01 January 2015 31 December 2016.
Private bags
Item New rate
New locks R108,00 each
Locks with two keys R108,00 each
Item New rate
Bag only (70cm x 40cm) R393,00
Bag only (122cm x 66cm) R440,00
Lock with two keys R 178,00
Nameplates (set of two) R 161,00
Chain (optional) R 61,00
Period New rate
Up to one month R 47,00
Up to three months R 141,00
Up to six months R 282,00
Up to 12 months R 535,00
Millions of people all over South Africa have always relied on Postbank for secure, reliable savings accounts, which offer good interest rates and flexible terms. But did you know that Postbank has more products and more benefits than ever before? Whether you want to Save, Transact or Invest, Postbank offers some great products, all with your financial comfort and security in mind.
For more information, you can contact Your Branch Manager at your local Post Office. 0800 53 54 55 (Postbank) www.postbank.co.za
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Speed Services Couriers
DocumentsA document is any form of written communication or article that isaddressed to a specific person, or persons or a specific address; andmust be conveyed by other than electronic means.
Speed Services Domestic Tariffs
Counter to
Mass Counter Door
500g1kg
66,3181,54
113,94121,50
Non-documents/parcels
1kg2kg3kg4kg5kg6kg7kg8kg9kg10kg11kg12kg13kg14kg15kg16kg17kg18kg19kg20kg21kg22kg23kg24kg25kg26kg27kg28kg29kg30kg
R 93,85R 130,68R 159,08R 199,69R 239,00R 273,67R 308,34R 343,01R 377,68R 412,34R 447,01R 481,68R 516,35R 551,02R 585,68R 620,35R 655,02R 689,69R 724,36R 759,02R 793,69R 828,36R 863,03R 897,70R 932,36R 967,03R 1001,70R1036,37R1071,04R1105,70
R 135,54R 154,98R 191,27R 222,59R 255,20R 289,87R 324,54R 359,21R 393,88R 428,54R 463,21R 497,88R 532,55R 567,22R 601,88R 636,55R 671,22R 705,89R 740,56R 775,22R 809,89R 844,56R 879,23R 913,90R 948,56R 983,23R1017,90R1052,57R1087,24R1121,90
Thereafter per kg(or part thereof)
R 34.67
Speed Services Couriers provides the most extensiveexpress courier network in Southern Africa. Please enquire at Post Office counters for prices.
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Speed Services Couriers rates:Note: All rates exclude fuel surcharge and are VAT inclusive.
Maximum dimensions allowed for documents are 353mm x 250mm x 30mm. Maximum mass allowed for documents is 1kg.
Fees are based on the greater of the actual mass or the volumetric mass (i.e. length by width by height, (cm) divided by 5000) are charged for non-documents (parcels).
Optional liability cover, up to a maximum of R10 000 per parcel, is available at a premium of 3% of declared/insured value. This option does not apply to parcels containing documents. Please contact 0860 023 133 should you be in need of more coverage.
Fuel levy is subject to change depending on the movement of the market.
Domestic overnight service:Overnight courier is available from and to Post Office stores nationwide and all major centres. Overnight delivery is affected by 10:30 the following morning and Early Bird by 09:00 the following morning. Early Bird door delivery is available in major centres only.
Value Added Services
Same day Service R 724,03
Saturday Service R234,68
After Hours Service R 415,15
Early Bird R 135,65
Counter to Counter From Post office for overnight delivery to the receivers nominated Post Office Counter. POD is available.
Counter to Door From post office counter to door delivery by 10:30 the next morning. Only applies to major centres.
Counter toP.O.Box, PrivateBag
From the Post Office counter to a nominated P.O.Box or Private Bag.
Door-to-doorCollect from the senders door for overnight delivery to the receivers door by10:30 the next morning.Only applies to major centres.
Same day courierDoor delivery on the same day as the collection. Collection from a Post Office or door. This service is only available between major centres and is subject to flight availability. Call 0860 023 133.
Pre-Paid Packs/Stamps
1kg Pre-paid pack & stamps R 80,24
2kg Pre-paid stamps R116,64
5kg Pre-paid stamps R222,91
Counter to CounterAll rates exclude fuel surcharge and are VAT inclusive. Fuel levy 25.6% from 1 April 2015
Remote Add-ons R43,20 R 1,40
Regional Add-ons R16,63 R 0,65
SSC document pack counter R6,48SSC document pack door R6,48
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Early birdFrom The Post office or door and delivered to the door by 09:00 the following morning. This service is only available between major centres.
Saturday service
Door collection or delivery between 09:00 - 12:00 on a Saturday. Items collected or handed in on Fridays will be delivered on Monday, unless this service is selected. Please note Saturday service is available at certain major centres only. Please enquire from our Call Centre 0860 023 133.
After hoursDoor collection or delivery after 18:00 weekdays and 12:00 Satur-days to 08:00 Mondays and public holidays. This service is only available between major centres.
International CourierDoor delivery only to over 200 international destinations.Documents and parcels (non-documents) up to 20kg per item may be sent.
Track and Trace
All items, international and local, are computer coded and tracked throughout their destination. A unique barcode number is all that is required to trace an item through our system. Track and trace on www.speedservices.co.za or call our 24-hour customer helpline 0860 023 133.
Insurance and liability
Are you sending valuable items? If it is a valuable item, please ensure that you insure your item. In the event of loss or damage, due to negligence on the part of Speed Services Couriers, liability is limited to a maximum of R50,00 (fifty rand) per consignment. Optional liability cover, up to a maximum of R10 000 (ten thousand rand) per parcel, is available at a premium of 3% of the declared/insured value. Please consult with our tellers/sales department should you require a quote on insurance cover or contact our call centre on 0860 023 133 for more information.
Proof of deliveryA proof of delivery (POD) is available on our website and customer care helpline consultants, who will provide telephonic or hardcopy confirmation of time, date and receivers details. No PODs are available for P.O.Box or Private Bag deliveries.
The following are accepted:C4 (324mm X 229mm) and B4 (358mm x 250mm) envelopes or Speed Services Couriers Document Packs for packaging, which are now available at the Post Office counters for only R6,48 each.
Speed Services Couriers Maximum dimensions allowed for documents are 353mm x 250mm x 30mm. Maximum mass allowed for documents is 1kg.
Additional domestic services
-
30
Inte
rnat
iona
l Cou
rier D
ocum
ent E
xpre
ssMa
ss (k
g)Zo
ne A
Zone
BZo
ne C
Zone
DZo
ne E
Zone
FZo
ne G
Zone
H0.
5R
19
7R
23
6R
26
8R
29
9R
34
1R
41
7R
50
8R
68
91.
0R
27
4R
33
3R
47
1R
59
7R
68
9R
82
5R
1 00
8R
1 37
81.
5R
35
2R
43
3R
70
9R
89
4R
1 03
2R
1 24
1R
1 51
6R
1 79
82.
0R
42
9R
53
2R
94
5R
1 19
5R
1 37
8R
1 65
2R
2 02
0R
2 39
22.
5R
46
7R
60
8R
1 18
1R
1 49
3R
1 72
1R
2 04
8R
2 47
7R
2 75
53.
0R
50
6R
65
0R
1 41
6R
1 79
0R
2 06
8R
2 37
1R
2 76
5R
3 11
13.
5R
54
3R
70
9R
1 57
5R
1 98
5R
2 29
6R
2 61
3R
3 08
0R
3 40
94.
0R
58
7R
76
8R
1 66
8R
2 17
6R
2 52
6R
2 85
3R
3 39
9R
3 71
44.
5R
62
6R
82
5R
1 75
8R
2 36
7R
2 75
5R
2 98
3R
3 58
0R
4 00
95.
0R
66
2R
88
6R
1 84
5R
2 56
0R
2 98
7R
3 10
9R
3 76
3R
4 31
25.
5R
70
3R
93
3R
1 88
6R
2 65
4R
3 10
5R
3 23
7R
3 94
8R
4 47
26.
0R
74
4R
98
1R
1 92
3R
2 74
5R
3 22
5R
3 36
5R
4 13
3R
4 63
96.
5R
78
0R
1 02
8R
1 96
3R
2 83
9R
3 34
4R
3 48
9R
4 31
4R
4 79
97.
0R
82
1R
1 07
5R
2 00
1R
2 93
0R
3 46
4R
3 62
1R
4 49
9R
4 96
67.
5R
85
9R
1 12
4R
2 04
2R
3 02
3R
3 58
2R
3 74
9R
4 63
9R
5 13
08.
0R
89
4R
1 17
2R
2 08
1R
3 11
1R
3 70
6R
3 87
9R
4 78
1R
5 29
58.
5R
93
5R
1 21
7R
2 11
7R
3 20
2R
3 82
4R
4 00
1R
4 91
9R
5 45
49.
0R
97
9R
1 26
8R
2 15
6R
3 30
0R
3 94
2R
4 12
9R
5 05
5R
5 61
89.
5R
1 01
4R
1 31
1R
2 19
4R
3 38
7R
4 06
4R
4 25
9R
5 19
6R
5 78
110
.0R
1 05
5R
1 35
7R
2 23
3R
3 48
1R
4 18
0R
4 38
5R
5 33
8R
5 94
9
-
31
Note:All rates exclude fuel surcharge and are VAT inclusive.Street address only, no PO Box addresses.Surcharge of R97,92 per consignment for outlying areas.Part kg will be charged at the next half kg.Volumetric charge greater of actual mass or L x H x W (cm)/5000.Add one working day from Post Office.Add one working day for outlying areas.
Inte
rnat
iona
l Cou
rier P
arce
l Exp
ress
Mass
(kg)
Zone
AZo
ne B
Zone
CZo
ne D
Zone
EZo
ne F
Zone
GZo
ne H
0.5
R
352
R
392
R
484
R
689
R
736
R
782
R
918
R 1
116
1.0
R
429
R
492
R
727
R
987
R 1
079
R 1
195
R 1
426
R 1
786
1.5
R
506
R
587
R
966
R 1
284
R 1
426
R 1
607
R 1
926
R 2
455
2.0
R
587
R
683
R 1
213
R 1
585
R 1
766
R 2
020
R 2
438
R 3
131
2.5
R
626
R
744
R 1
447
R 1
886
R 2
107
R 2
438
R 2
934
R 3
800
3.0
R
662
R
801
R 1
593
R 2
178
R 2
440
R 2
847
R 3
444
R 4
470
3.5
R
703
R
859
R 1
741
R 2
375
R 2
684
R 3
097
R 3
785
R 4
870
4.0
R
744
R
918
R 1
892
R 2
562
R 2
916
R 3
351
R 4
129
R 5
232
4.5
R
780
R
979
R 1
971
R 2
751
R 3
143
R 3
603
R 4
472
R 5
590
5.0
R
821
R 1
034
R 2
042
R 2
851
R 3
373
R 3
857
R 4
820
R 5
951
5.5
R
859
R 1
077
R 2
093
R 2
983
R 3
537
R 4
037
R 5
051
R 6
120
6.0
R
894
R 1
128
R 2
148
R 3
116
R 3
694
R 4
226
R 5
277
R 6
287
6.5
R
935
R 1
174
R 2
190
R 3
247
R 3
857
R 4
407
R 5
508
R 6
455
7.0
R
979
R 1
219
R 2
231
R 3
379
R 4
015
R 4
590
R 5
742
R 6
620
7.5
R 1
014
R 1
270
R 2
276
R 3
513
R 4
178
R 4
775
R 5
966
R 6
786
8.0
R 1
055
R 1
315
R 2
316
R 3
649
R 4
340
R 4
956
R 6
199
R 6
955
8.5
R 1
085
R 1
359
R 2
361
R 3
779
R 4
499
R 5
139
R 6
341
R 7
126
9.0
R 1
111
R 1
412
R 2
400
R 3
913
R 4
657
R 5
326
R 6
486
R 7
292
9.5
R 1
140
R 1
455
R 2
444
R 4
041
R 4
820
R 5
508
R 6
630
R 7
459
10.0
R 1
170
R 1
502
R 2
485
R 4
178
R 4
982
R 5
689
R 6
776
R 7
626
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32
Thereafter per 500g
Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone HR28 R33 R55 R77 R91 R98 R112 R140
Inte
rnat
iona
l Cou
rier P
arce
l Exp
ress
Mass
(kg)
Zone
AZo
ne B
Zone
CZo
ne D
Zone
EZo
ne F
Zone
GZo
ne H
10,5
R 1
195
R 1
550
R 2
522
R 4
265
R 5
084
R 5
801
R 6
919
R 7
776
11,0
R 1
223
R 1
597
R 2
558
R 4
354
R 5
189
R 5
915
R 7
061
R 7
930
11,5
R 1
250
R 1
644
R 2
595
R 4
442
R 5
295
R 6
029
R 7
205
R 8
083
12,0
R 1
280
R 1
691
R 2
627
R 4
527
R 5
397
R 6
138
R 7
347
R 8
231
12,5
R 1
309
R 1
739
R 2
664
R 4
618
R 5
502
R 6
252
R 7
496
R 8
381
13,0
R 1
335
R 1
782
R 2
698
R 4
706
R 5
604
R 6
362
R 7
638
R 8
538
13,5
R 1
363
R 1
831
R 2
737
R 4
791
R 5
710
R 6
472
R 7
776
R 8
688
14,0
R 1
392
R 1
879
R 2
767
R 4
881
R 5
809
R 6
585
R 7
922
R 8
841
14,5
R 1
422
R 1
924
R 2
804
R 4
968
R 5
915
R 6
697
R 8
065
R 8
991
15,0
R 1
451
R 1
973
R 2
839
R 5
055
R 6
020
R 6
811
R 8
209
R 9
148
15,5
R 1
477
R 2
020
R 2
875
R 5
141
R 6
122
R 6
921
R 8
353
R 9
296
16,0
R 1
504
R 2
066
R 2
908
R 5
232
R 6
228
R 7
032
R 8
495
R 9
446
16,5
R 1
534
R 2
111
R 2
946
R 5
317
R 6
329
R 7
148
R 8
642
R 9
599
17,0
R 1
563
R 2
158
R 2
981
R 5
405
R 6
435
R 7
256
R 8
784
R 9
749
17,5
R 1
593
R 2
207
R 3
015
R 5
496
R 6
541
R 7
368
R 8
914
R 9
903
18,0
R 1
619
R 2
251
R 3
050
R 5
584
R 6
642
R 7
477
R 9
042
R 10
054
18,5
R 1
646
R 2
300
R 3
086
R 5
673
R 6
748
R 7
589
R 9
170
R 10
204
19,0
R 1
674
R 2
347
R 3
123
R 5
758
R 6
847
R 7
705
R 9
296
R 10
359
19,5
R 1
705
R 2
392
R 3
156
R 5
850
R 6
953
R 7
817
R 9
422
R 10
509
20,0
R 1
731
R 2
440
R 3
190
R 5
935
R 7
055
R 7
928
R 9
550
R 10
661
Fuel levy 25,6% from 1 April 2015.All rates exclude fuel surcharge.
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33
International destination countries and zone classification
Street Addresses Only no PO Box AddressesPlease choose destination starting letter for appropriate tablePlease take note of the Documentation Requirements:
AAfghanistan Kabulland MariehamnAlbania TiranaAlgeria AlgiersAmerican Samoa Pago PagoAndorra Andorra la VellaAngola LuandaAnguilla The ValleyAntigua & Barbuda St JohnsArgentina Buenos AiresArmenia YerevanAruba OranjestadAscension GeorgetownAustralia SydneyAustria ViennaAzerbijan BakuAzores Ponta Delgada
BBahamas NassauBahrain ManamaBangladesh DhakaBarbados BridgetownBelarus MinskBelgium BrusselsBelize BelmopanBenin Porto NovoBermuda HamiltonBhutan ThimphuBolivia La PazBonaire WillemstadBosnia & Herzegovina SarajevoBotswana GaboroneBrazil Brasilia British Virgin Islands Road TownBrunei Bandar Seri Begawan
AH
G
H
G
H
E
G
H
H
H
G
H
H
F
F
G
H
H
G
H
H
H
E
H
H
H
H
H
H
G
A
G
H
H
A3-4
3-4
3-4
3-4
3-4
3-4
3-4
3-4
3-4
3-4
3-4
3-4
3-4
3-4
2-3
4-5
4-5
3-4
3-4
3-4
3-4
3-4
2-3
3-4
3-4
3-4
4-5
3-4
4-5
3-4
1-2
3-4
4-5
3-4
A4-5
4-5
4-5
4-5
4-5
4-5
4-5
4-5
4-5
4-5
4-5
4-5
4-5
4-5
3-4
4-5
5-6
4-5
4-5
4-5
4-5
4-5
3-4
4-5
4-5
4-5
5-6
4-5
5-6
4-5
2-3
4-5
5-6
4-5
Bulgaria SofiaBurkina Faso OuagadougouBurma (Myanmar) RangoonBurundi Bujumbura
CCambodia Phnom PenhCameroon YaoundeCanada OttawaCanary Islands Las PalmasCape Verde Islands PrajaCaribbean Islands -Cayman Islands GeorgetownCentral African Rep BanguiChad NDjamenaChannel Islands GuernseyChile SantiagoChina BeijingChristmas Island -Cocos & Keeling Is -Colombia BogotComores MoroniCongo BrazzavilleCook Islands Avarua on RarotongaCosta Rica San JosCroatia ZagrebCuba HavanaCuraao WillemstadCyprus NicosiaCzech Republic Prague
DDemocratic Rep of Co KinshasaDenmark CopenhagenDjibouti DjiboutiDominica RoseauDominican Republic Santo Domingo
G
H
H
D
AH
G
G
G
H
H
H
H
H
E
H
G
H
H
H
H
H
H
H
G
H
H
E
G
H
F
G
H
H
3-4
4-5
4-5
3-4
A4-5
4-5
2-3
3-4
4-5
4-5
3-4
3-4
3-4
2-3
3-4
3-4
4-5
4-5
3-4
3-4
3-4
4-5
3-4
3-4
4-5
4-5
3-4
3-4
3-4
2-3
4-5
3-4
3-4
4-5
5-6
5-6
4-5
A5-6
5-6
3-4
4-5
5-6
5-6
4-5
4-5
4-5
3-4
4-5
4-5
5-6
5-6
4-5
4-5
4-5
5-6
4-5
4-5
5-6
5-6
4-5
4-5
4-5
3-4
5-6
4-5
4-5
-
34
EEast Timor (See Indonesia)Ecuador QuitoEgypt CairoEl Salvador San SalvadorEquatorial Guinea MalaboEritrea AsmaraEstonia TallinnEthiopia Addis Ababa
FFaeroes TrshavnFalkland Islands StanleyFiji Islands SuvaFinland HelsinkiFrance ParisFrench Guiana CayenneFrench Polynesia Papeete
GGabon LibrevilleGambia BanjulGaza & Khanyunis GazaGeorgia TbilisiGermany Berlin Ghana AccraGibraltar GibraltarGreece AthensGreenland Nuuk (Godthb)Grenada St. GeorgesGuadeloupe Pointe-a-PitreGuam AgaaGuatemala Guatemala CityGuernsey (See Channel Islands)Guinea ConakryGuinea-Bissau BissauGuyana Georgetown
HHaiti Port-au-PrinceHeard & McDonald Is EdmontonHonduras TegucigalpaHong Kong KowloonHungary Budapest
E
H
G
H
H
H
H
H
FH
H
H
F
E
H
H
H
G
H
G
F
G
H
E
H
H
H
H
H
H
H
H
H
H
H
F
G
E
3-4
3-4
3-4
5-6
5-6
3-4
4-5
F4-5
5-6
4-5
2-3
2-3
3-4
4-5
4-5
4-5
5-6
3-4
2-3
3-4
3-4
2-3
4-5
4-5
4-5
4-5
4-5
4-5
4-5
3-4
4-5
4-5
4-5
3 -4
3 -4
E
4-5
4-5
4-5
6-7
5-6
4-5
5-6
F5-6
6-7
5-6
3-4
3-4
4-5
5-6
5-6
5-6
6-7
4-5
3-4
4-5
4-5
3-4
5-6
5-6
5-6
5-6
5-6
5-6
5-6
4-5
5-6
5-6
5-6
4-5
4-5
H
G
G
H
H
E
E
F
E
G
H
G
H
G
C
H
G
G
H
H
F
A
H
H
E
H
E
F
H
G
H
C
F
H
G
3-4
3-4
3-4
4-5
4-5
2-3
2-3
2-3
2-3
3-4
4-5
2-3
2-3
4-5
1-2
4-5
3-4
4-5
5-6
3-4
3-4
1-2
4-5
4-5
3-4
3-4
2-3
3-4
4-5
3-4
4-5
2-3
3-4
3-4
4-5
4-5
4-5
4-5
5-6
5-6
3-4
3-4
4-5
3-4
4-5
5-6
3-4
3-4
5-6
2-3
5-6
4-5
5-6
6-7
4-5
4-5
2-3
5-6
5-6
4-5
4-5
3-4
4-5
5-6
4-5
5-6
3-4
4-5
4-5
5-6
I Iceland ReykjavikIndia DelhiIndonesia JakartaIran TeheranIraq BaghdadIreland DublinIsle of Man DouglasIsrael JerusalemItaly RomeIvory Coast Abidjan
JJamaica KingstonJapan TokyoJersey (See Channel Island)Jordan Amman
KKazakhstan AstanaKenya NairobiKiribati TarawaKuwait Kuwait CityKyrgyzstan Bishkek
LLaos LoaLatvia RigaLebanon BeirutLesotho MaseruLiberia MonroviaLibya TripoliLiechtenstein VaduzLithuania VilniusLuxembourg Luxembourg
MMacau MacauMacedonia SkopjeMadagascar AntananarivoMadeira FunchalMalawi LilongweMalaysia Kuala LumpurMaldives MaleMali Bamako
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35
Malta VallettaMarshall Islands MajuroMartinique Fort-de-FranceMartinique Fort-de-FranceMauritania NouakchottMauritius Port LouisMayotte DzaoudziMexico Mexico CityMicronesia PalikirMoldova ChisinauMonaco Monte CarloMongolia Ulan BatorMontserrat Brades (Plymouth)Morocco RabatMozambique MaputoMyanmar (Burma) (See Burma)
NNamibia WindhoekNauru YarenNepal KathmanduNetherlands AmsterdamNetherlands Antilles Willemstad Nevis (See St. Kitts & Nevis)New Caledonia NoumaNew Zealand WellingtonNicaragua ManaguaNiger NiameyNigeria LagosNiue AlofiNorfolk Island KingstonNorth Korea PyongyangNorthern Ireland -Northern Mariana Is SaipanNorway Oslo
OOman Muscat
PPakistan IslamabadPalau KororPanama Panama City
G
H
H
H
H
C
C
G
H
H
E
H
H
H
C
B
H
H
E
H
G
G
H
H
G
H
H
H
D
H
F
G
H
H
H
3-4
5-6
4-5
3
4-5
2-3
2-3
3-4
5-6
3-4
2-3
4-5
3-4
3-4
1-2
1-2
5-6
4-5
2-3
3-4
4-5
3-4
4-5
4-5
3-4
4-5
4-5
4-5
2-3
4-5
2-3
3-4
3-4
4-5
3-4
4-5
6-7
5-6
4
5-6
3-4
3-4
4-5
6-7
4-5
3-4
5-6
4-5
4-5
2-3
2-3
6-7
5-6
3-4
4-5
5-6
4-5
5-6
5-6
4-5
5-6
5-6
5-6
3-4
5-6
3-4
4-5
4-5
5-6
4-5
PPapua New Guinea Port MorsebyParaguay AsuncinPeru LimaPhilippines ManilaPitcairn Islands AdamstownPoland WarsawPortugal LisbonPuerto Rico San Juan
QQatar Doha
RReunion Islands Saint - DenisRomania BucharestRussian Federation MoscowRwanda Kigali
SSaipan -San Marino San MarinoSo Tom & Principe So TomSaudi Arabia RiyadhSenegal DakarSerbia & Montenegro -Seychelles VictoriaSierra Leone FreetownSingapore SingaporeSlovakia BratislavaSlovenia LjubljanaSolomon Islands HoniaraSomalia MogadishuSouth Korea SeoulSpain MadridSri Lanka ColomboSt. Barthelemy -St. Eustatius -St. Helena JamestownSt. Kitts & Nevis BasseterreSt. Lucia CastriesSt. Maarten PhillipsburgSt. Pierre & Miquelon St. PierreSt. Vincent & The GrenadinesSudan Khartoum
PH
H
H
G
H
G
E
H
G
G
G
G
D
H
E
H
G
G
G
H
H
F
G
G
H
H
G
E
G
H
H
H
H
H
H
H
H
H
P4-5
3-4
3-4
3-4
5-6
3-4
2-3
3-4
3-4
3-4
3-4
5-6
4-5
5-6
3-4
5-6
3-4
4-5
3-4
4-5
4-5
2-3
4-5
4-5
4-5
4-5
3-4
2-3
4-5
4-5
4-5
4-5
4-5
4-5
4-5
4-5
4-5
4-5
P5-6
4-5
4-5
4-5
6-7
4-5
3-4
4-5
4-5
4-5
4-5
5-6
5-6
6-7
4-5
6-7
4-5
5-6
4-5
5-6
5-6
3-4
5-6
5-6
5-6
5-6
4-5
3-4
5-6
5-6
5-6
5-6
5-6
5-6
5-6
5-6
5-6
5-6
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36
Surcharge of R97,92 per consignment for outlying areas. Transit times calculated in working days. Times quoted Ex Johannesburg. Add one day from post office and regions other than Gauteng. Transit times calculated to major centres. SSC Call centre operational hours. - Weekdays - 07:00 to 21:00 - Weekends and Public holidays - 07:00 to 19:00
SSuriname ParamariboSwaziland MbabaneSweden StockholmSwitzerland BerneSyria Damascus
TTahiti PapeeteTaiwan TaipeiTajikistan DushanbeTanzania Dar es SalaamThailand BangkokTogo LomTonga TongatapuTrinidad & Tobago Port of SpainTunisia TunisTurkey AnkaraTurkmenistan AshkhabatTurks & Caicos Islands Grand Turk Tuvalu Funafuti
UUganda KampalaUkraine KievUnited Arab Emirates DubaiUnited Kingdom LondonUnited States New YorkUruguay Montevideo
SH
A
E
F
H
H
F
G
D
F
H
H
H
H
E
G
G
H
D
G
G
D
G
H
S4-5
1-2
2-3
2-3
3-4
4-5
3-4
4-5
2-3
3-4
4-5
4-5
4-5
3-4
3-4
4-5
4-5
5-6
2-3
3-4
3-4
1-2
2-3
3-4
S5-6
2-3
3-4
3-4
4-5
5-6
4-5
5-6
3-4
4-5
5-6
5-6
5-6
4-5
4-5
5-6
5-6
6-7
3-4
4-5
4-5
2-3
3-4
4-5
UUS Virgin Islands Charlotte AmalieUzbekistan Tashkent
VVanuatu Port-VillaVatican City (See Italy)Venezuela CaracasVietnam HanoiVirgin Islands (UK) (British Virgin Islands)Virgin Islands (USA) (US Virgin Islands)
WWestern Samoa Apia
YYemen AdemYugoslavia Belgrade ZZambia LusakaZimbabwe Harare
SH
G
H
H
G
G
G
G
C
C
S4-5
5-6
3-4
3-4
3-4
4-5
3-4
5-6
1-2
1-2
S5-6
6-7
4-5
4-5
4-5
5-6
4-5
6-7
2-3
2-3
-
37
Tips to get your letter delivered on time, every time:
Ensure that the addresses are correct; check the spelling of surnames, street names and towns.
Ensure the address is written in black ink, write clearly and always include a postcode.
You can check postcodes on www.postoffice.co.za.
Always include your own address on the back of the envelope.
Remember to put the correct postage on each mail item.
For overseas mail, make sure you allow at least four to five weeks delivery for sea and surface mail.
Airmail to all overseas countries should be posted at least ten days in advance.
Utilise Speed Services Couriers for all your overnight courier requirements.
Be aware of standard mail specifications and avoid sending oversized envelopes and parcels over 1kg via standard mail.
If you are unsure of what can or cant be sent via the normal postal service, call Customer Services on 0860 111 502 or visit your nearest Post Office for advice.
If you are expecting a parcel, ask the sender for the tracking number.
Remember that parcels need to be collected from your local Post Office counter, as they do not fit into a postbox.
Package parcels carefully use a sturdy box with plenty of padding if sending a gift (Easypost boxes are on sale at Post Office branches).
If you suspect tampering with your parcel, report it to the Crime Buster Hotline on 0800 020 070.
-
38
Tips
on
a co
rrec
tly a
ddre
ssed
env
elop
e, s
ee d
iagr
am:
The
use
of p
rivat
e lo
gos
to b
e do
ne in
cons
ulta
tion
with
the
Regi
onal
Sal
es M
anag
er.
This
layo
ut is
com
plia
nt w
ith th
e Un
ivers
al P
osta
lUn
ion
Inte
rnat
iona
l sta
ndar
ds a
nd le
tter p
ost
regu
latio
ns. P
leas
e co
mp
ly t
o na
tiona
l and
inte
rnat
iona
l add
ress
ing
sta
ndar
ds a
ndst
ruct
ures
for
rele
vant
ad
dre
ss t
ypes
.
-
For more information on different services. Call Customer
Care of different departments on:
Speed Services Contact Centre: 0860 023 133Post Box Enquiries: 0860 086 860Transport and Logistics (bad driving): 0800 118 331Docex: 0861 335 544Postbank Contact Centre: 0800 535 455Telemarketing: 0860 080 080
For more information on any of these products and services, call our Customer Care line: 0860 111 502 or one of our Regional Sales Offices:
Western Cape(021) 590 5553
Eastern Cape(041) 508 4223
KwaZulu-Natal(031) 336 3582
Central Province(051) 402 4011
Witwatersrand(011) 495 0704
Northern Region(012) 339 4122/3/4
or write to:
The General Manager SalesSA Post OffcePO Box 10 000Pretoria0001