e-PoD4 V o l 2

I S S U E

this issueCare Cert i f icate P.4

Staff Opinion Survey Resul ts P.8

Birmingham Recovery Champs P.13

and lots, lots more . . .

PositivelyDifferent

A Keele University Teaching Trust

Keith Hicklin, Neil Carr, Rachel Salt, Nic Howle and James Baldwin (Abbott rep)

A p r i l2 0 1 5

Nutrition and Hydration WeekWe took the opportunity to highlight the importance of food and drink in health and social care settings as part of our celebration of Nutrition and Hydration Week. There was a range of activities including an Alice in Wonderland themed cake sale for British Heart Foundation at George’s Bistro, tea dances, cocktails (non alcoholic of course), quizzes and the opportunity to play hydration bingo.

Dietitian Nic Howle said, "By making positive changes to eating and drinking habits, people can improve their physical and mental well-being. As professionals working in healthcare we have an important role to play in ensuring people in our care get the right nutrition for them and are well hydrated. It is important to remember that good nutrition means different things to different people, we all have different needs. The events this week helped staff, carers and people in our care find out more about staying well hydrated and preventing malnutrition (undernutrition), in a fun and accessible way. Thank you so much to everyone who supported the week”.

Nic suggests some top tips to encourage people who may be at risk of malnutrition:• Environment – making a pleasant atmosphere with few distractions• Presentation – remember we eat with our eyes, it is important for meals

to look appetising• Assistance – Cut up food, open packets & encouragement can all help• Fluids – offer nourishing drinks through the day• Time – Allow plenty of time to finish meals• Offer favourite foods• Offer foods that are easy to eat e.g. finger foods• Encourage regular snacksRoaming reporter Meesha was in the Trust for the day ...They call it a global challenge, the mission is to create a movement that will reinforce and focus energy, activity and engagement on nutrition and hydration as an important part of quality care, experience and safety improvement in health and social care settings. Last year, 75% of all NHS trusts got involved. Not only that, but over 2,000 care homes got involved by making cakes or dressing up. Over 17 countries around the globe took part and there were over 61,000 website visits. I’m a Year 10 work experience student and I actually got the chance to take part in a promotion game called ‘Hydration Bingo!’ run by the Trust. It was like your everyday bingo; except the questions were hydration based and correct answers were to be marked off until the player ended up with a full board. This was actually very successful as players were able to learn more about hydration and what the week was all about.

George’s Bistro Queen of Hearts, Pamela Robson, Playing Card, Belinda Sanders

What some of the tea dance participants said ...

“it really cheered me up”

“it was lovely, I used to be a dancer in 1946, it helped me to remember happy times, thank you”

“I enjoyed it, it was good fun”

George Bryan Centre ready for the tea dance

Enjoying a dance

New Base for Shrewsbury Community Mental Health ServicesCommunity mental health services in central Shrewsbury will be moving into new, purpose built accommodation at Severnfields, Sundorne Road.

The local community mental health teams are currently based in various locations across Shrewsbury, including Chaddeslode House and Winston Churchill House. As mental health services have changed and developed over time this accommodation has become unsuitable and unable to meet the needs of a modern mental health service. The new accommodation will allow staff to work together more effectively, offering quality space and a modern environment to see service users under one roof.

There are a range of other health services in the building which is on local bus routes as well as offering on site parking.

Andrew Hughes Estates Project Director said: ‘From the outset we involved service users, carers and staff in identifying what should be taken into account when choosing new facilities and we are confident that Severnfields will meet all requirements in an area that is accessible’.

It is hoped that teams will move into the new accommodation by the end of this year.

Dr Caron Morton, Clinical Accountable Officer of Shropshire CCG, said: ‘The move to relocate community health services to this new bespoke building is one that will be a huge boon to the people of Shropshire and will pave the way to better, more efficient care. We’re thrilled to be able to support this work and believe it will provide the high-quality care that patients need and deserve.’

Decisions on Future of Castle Lodge Consultation - UpdateThe report on the public consultation on the future intentions for Castle Lodge, Atwood Terrace, Dawley, Telford will now be presented at the end of May. Although an initial summary consultation report was drafted in mid-February, a number of factors have delayed its final release.

Unfortunately, the Clinical Commissioning Group (CCG) and the Trust (SSSFT) were unable to attend the joint Shropshire County/Telford and Wrekin Health Overview Scrutiny Committee (HOSC) in early March. Additionally, Government guidance prevents discussion of ‘contentious issues’ at public Boards during pre-election purdah and this means that the earliest date for SSSFT Board to receive the Castle Lodge Consultation Report is at the end of May. It will then be presented to the Joint HOSC and then to the Telford and Wrekin CCG Board in June or July. This has, however, allowed more time for SSSFT’s senior managers and clinicians to ensure that the final report is an accurate, comprehensive and fair reflection of the feedback received during the consultation process.

STUDY OF THE MONTH – RESEARCH & DEVELOPMENT DEPARTMENTIn this month’s edition of the ePOD, the research and development department would like to introduce the ReQoL study to our colleagues within the Trust. The ReQoL study aims to develop a recovery quality of life survey which has been produced by the University of Sheffield. The study is supported by the Department of Health and its aim is to devise an improved and comprehensive quality of life survey within mental health services. The study is currently being carried out in the specialist services that our Trust provides and is supported by the teams within these services. We are hoping to get as many responses as possible to ensure that the survey can be developed into a useful tool within mental health services. If you can support this study please read the following study information about ReQoL.

Who are we looking for?• We are looking for people who

engage in specialist services (Improved Access to Psychological Therapies (IAPT), Eating Disorders Services, Mother & Baby Services, Inclusion Services) and CAMHS (16+).

What does taking part involve?• Taking part in the study involves

patients filling out a quality of life questionnaire which takes approximately 10/15 minutes to complete. The completed questionnaire should then be given to a member of the research team or sent to the study team in a pre-paid envelope.

As a member of staff, how can I help?• Please get in touch with the leading

Clinical Studies Officer for this study, Kim Thompson (01785) 783 173. We will discuss how to manage the study for your particular service.

Severnfields

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Comic Relief Bake Sale The HRODE Directorate took part in a “Bake Sale” for Comic Relief on the 12 March 2015 arranged by Kelly Woods and Lauren Bond. Tons of cakes were baked by colleagues, not only within the Directorate but Sarah Clarke and Jas Kaur’s daughter Jaya! Kelly and Lauren managed to raise a total of £227.45 – which is absolutely amazing and has been sent to Comic Relief to support the endless charitable work undertaken. Thanks are sent to everyone who con-tributed to the sale, not just by the bakers but by all who came along to support and purchase treats, colleagues also going over and above the asking price! Everyone’s support has been greatly appreciated and is highlighted from such a huge total raised! - we are so grateful!

Danni’s Recovery BlogBack in November last year I was appointed into the role of Trust Recovery Lead Partner with Lived Experience. This is a new role for our Trust and a super exciting opportunity for me personally. I’ve been working alongside Dr Rachel Lucas: Director of Psychological Services, with two overarching objectives: To increase opportunities for lived experience to be utilised within the workforce and secondly to embed co-produced ways of working throughout the Trust. Although I have met many of you over the months I thought it would be good to have a space where we could tell you about the work we have been doing and maybe share with you some of my experiences of this weird and wonderful journey I’ve found myself on.

I guess it would help to tell you a little bit about me and my role to help set the scene? Don’t worry I’m going to try and avoid boring you with my whole life story!! So keeping it short and sweet, I’m Danni. I’m trying to navigate my way down this path as employee and service user and to try and integrate those two aspects of me because quite simply: they are me (amongst other things). I’ll perhaps discuss the ins and outs of that another time.

This particular role is a graduate position but the unique aspect is that my part of our partnership primarily asks me to draw upon my lived experience and to use this as a guiding principle for the work we do. Both me and Rachel have spent a lot of time building our knowledge of this area and I think it’s safe to say that we both believe that people’s lived experiences of mental health issues really do have so much richness to contribute and complement our service. So if it’s okay we will come back next month with the low down on some of our projects?

If you would like to contact us in the meantime then please feel free. It’s great to keep the discussions going. We can be contacted on Facebook at ‘Recovery SSSFT’ or through my email: Danni.cook@sssft.nhs.uk. Look forward to hearing from you. Until next month, au revoir.

Cakes for sale

Learning Disability Team Shortlisted for AwardShropshire and Telford & Wrekin's Community Learning Disability Team has been shortlisted in the Student Nursing Times Awards 2015 in the Student Placement of the Year category.

The team provide placements for student learning disability nurses from Wolverhampton University. Students and tutors have commended them for the support and encouragement they provide, commenting on their positive attitude and commitment to 'going the extra mile' to ensure students feel part of the team and involved in everything. Students take part in day to day caseload work, team meetings, training, research, and even team nights out.

Team Leader, Karen Breese says "We believe its really important to make the placements effective and enjoyable for the students. Being a real part of the team all goes to expand their knowledge and skills and is not only conducive to learning, but also helps their professional and personal development. Members of the Community Learning Disability Team are keen to enthuse the students who are the future of learning disability nursing. They make every effort to build their self esteem and provide constructive feedback to develop each individual."

The Student Nursing Times awards provide an opportunity to recognise individual students and also those bodies which make a major contribution to nurse education. The Student Placement Award seeks to recognise those community settings that manage the natural anxieties of students going on placement by providing a structured learning environment that helps students flourish.

Members of the team will now go to London to present to judges, before finding out if they are winners at the award ceremony in May.

Danni, right , with Rachel Lucas

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The Care CertificateWhat is it?The Care Certificate is designed to be the start of the career journey for Health Care Support Workers (HCSW) in the NHS and Adult Social Care Workers in residential and nursing homes. The standards achieved in the Care Certificate are the minimum standards of fundamental care which can then be built upon through study for higher qualifications.

The Care Certificate sets out explicitly the learning outcomes, competencies and standards of behaviour that are expected of non-registered care staff to ensure that they provide quality care in a caring and compassionate manner.

AimThe aim of the Care Certificate is to provide public confidence in that the service we deliver is provided by staff with the fundamental skills and understanding of the care they give.

RationaleThe Certificate of Fundamental Care, also known as the Care Certificate, has been developed in response to recommendations made in the Cavendish Review: An Independent Review into Healthcare Assistants and Support Workers in the NHS and Social Care Settings (Department of Health 2013). The review aimed to find a way to ensure that unregistered staff (without a professional registration) in the NHS and social care are competent to provide quality care to all patients and carers.

The Care Certificate has been designed to be applicable across health and social care; be portable and transferable between employers and provides evidence towards other qualifications and apprenticeships.

ProcessFrom April 2015 all staff commencing in non– registered care roles that are new to health and social care, will be required to undertake and complete the Care Certificate within the first 12 weeks of their employment.

At the start of their employment all non-registered healthcare staff will complete the Care Certificate Self-Assessment Tool and review with their team leader / ward manager as part of their local induction. Those with care experience and a relevant care qualification will complete the Trust induction and agree their Personal Development Plan with their line manager in the usual appraisal document. Those who are new to health and social care will be required to complete the Care Certificate as outlined below. All new staff will be subject to a six month probationary period.

The majority of the standards for the Care Certificate can be met through Trust Induction and mandatory training. Most standards will also be assessed by direct observation in practice. Simulation may only be used where the evidence could not be reasonably assessed in the real work situation or is unlikely to occur during the induction period e.g. basic life support.

The Care Certificate will be awarded following:

• Completion of Trust induction

• The completion of the workbook provided

• Full attendance at both Mandatory training days and the one day care certificate workshop.

• The Compassionate Care Worker Workshop

In addition to Trust Induction and mandatory training there will be a one day workshop entitled The Compassionate Care Worker which will enhance the existing training and will focus on the following areas:

• 6 Cs

• Person centred care

• Values based care

• Communication skills including customer care, professional conversations, professional boundaries

• Common mental disorders.

The workshops will take place each month alternating between Staffordshire and Shropshire; there will be a requirement to attend one workshop during the period four to ten weeks after commencement in post.

The dates of the workshops will be set up on ESR and booking will be via ESR self-service.

All the pertinent documents will be obtainable from the Trust website including Care Certificate Standards, Guidance Notes, Framework, Self-Assessment Tool and workbook.

The 15 standardsThese focus on core skills, competencies and values (knowledge/actions/behaviour) and are underpinned by the Compassion in Practice 6Cs – Care, Compassion, Competence, Communication, Courage, Commitment.

1. Understand Your Role 2. Your Personal Development 3. Duty of Care 4. Equality and Diversity 5. Work in a Person Centred Way 6. Communication 7. Privacy and Dignity 8. Fluids and Nutrition 9. Awareness of mental health, dementia and learning disability 10. Safeguarding Adults 11. Safeguarding Children 12. Basic Life Support 13. Health and Safety 14. Handling Information 15. Infection Prevention and Control

For more information contact: Helen Allen, Clinical Education Lead helen.allen@sssft.nhs.uk

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Activity from the day

ACACIA & Support for

Dads

Welcome to the 9th Annual ‘Motherhood and Mental Health Day’, a one day multidisciplinary conference on Perinatal Mental Health hosted by the team from the Brockington Mother and Baby Unit in Stafford. KEY NOTE SPEAKER: Emeritus Professor Ian Brockington PRESENTATIONS and WORKSHOPS INCLUDE:

CHAIR: Dr Jane Panikkar, Consultant Obstetrician, Royal Shrewsbury Hospital Suitable for professionals motivated to promote the emotional well-being of new mothers. Registration fee: £45 / Students in healthcare £25.00 (inc. refreshments) Cheques made payable to "South Staffordshire & Shropshire Charitable Funds"

Remember, places are limited! We look forward to hearing from you...

________________________________________________________________

Please return the tear off slip and cheque to Sheila Murray or Donna Lloyd, Brockington Mother & Baby Unit, St George's Hospital, Corporation Street, Stafford, ST16 3 AG. Tel 01785 221554. Email: sheila.murray@sssft.nhs.uk or donna.lloyd@sssft.nhs.uk Dr/Mr/Mrs/Ms/Miss .......................................................................................................................

Position Held ................................................................................................................................

Organisation ................................................................................................................................. Address ........................................................................................................................................ Tel No .............................................................. Email...................................................................

Personal Needs (including diet and access) ................................................................................... Payment of £…………………….. cheque attached / Payment of £………………………. Sent by BACS Detailed programme to follow. Programme subject to change

Baby Massage & Baby Sign

FGM “The Stafford

Interview”

Bipolar Disorder Research Network

Emotional Freedom

Technique

Perinatal Liaison &

Safeguarding Vulnerable

Mothers

Motherhood and Mental Health Day 9th Annual Conference

Wednesday 1st July 2015 9:30am - 4:30pm

The Cooke Lecture Theatre Learning Centre, St George's Hospital, Stafford

for more information, contact Sheila Murray or Donna Lloyd, Brockington Mother & Baby Unit, St George’s Hospital, Corporation Street, Stafford, ST16 3 AG. Tel 01785 221554.

Email: sheila.murray@sssft.nhs.uk or donna.lloyd@sssft.nhs.uk

This is your last chance to nominate someone you feel truly lives our values everyday.

Tell us, in just 100 words, why their contribution is making such an important difference.

Find out more at lovawards.sssft.nhs.uk

Closing Date 10 April 2015

WHO DO YOU LoV ?We are asking staff , service users, carers,

external partners or stakeholders to nominate someone you feel truly Lives Our Values everyday.

Tell us in less than 100 words why their contribution is making such an important diff erence.

Go to our brand new LoV Awards website lovawards.sssft.nhs.uk to nominate.

The closing date is Friday 10th April 2015.

Join us in recognising & saying thank you to our staff you feel are

really Living our Values.

Living our values1 2 3 4 5

awardsIF YOU ARE UNABLE TO ACCESS THE WEBSITE PLEASE CALL US ON 01785 221632

WHO DO YOU LoV ?We are asking staff , service users, carers,

external partners or stakeholders to nominate someone you feel truly Lives Our Values everyday.

Tell us in less than 100 words why their contribution is making such an important diff erence.

Go to our brand new LoV Awards website lovawards.sssft.nhs.uk to nominate.

The closing date is Friday 10th April 2015.

Join us in recognising & saying thank you to our staff you feel are

really Living our Values.

Living our values1 2 3 4 5

awardsIF YOU ARE UNABLE TO ACCESS THE WEBSITE PLEASE CALL US ON 01785 221632

WHO DO YOU LoV ?We are asking staff , service users, carers,

external partners or stakeholders to nominate someone you feel truly Lives Our Values everyday.

Tell us in less than 100 words why their contribution is making such an important diff erence.

Go to our brand new LoV Awards website lovawards.sssft.nhs.uk to nominate.

The closing date is Friday 10th April 2015.

Join us in recognising & saying thank you to our staff you feel are

really Living our Values.

Living our values1 2 3 4 5

awardsIF YOU ARE UNABLE TO ACCESS THE WEBSITE PLEASE CALL US ON 01785 221632

Desktop link to MHA CodeThe revised Mental Health Act Code of Practice, which sets out how professionals should carry out their roles and responsibilities to ensure all patients receive high quality and safe care, comes into effect 1 April 2015. The revisions aim to provide even stronger protection for patients and further clarify roles of professionals.

As part of our legal obligations and adherence to CQC monitoring visit requirements, all clinical staff are required to have ready access to the Mental Health Act Code of Practice. We have therefore added a direct link to the Code of Practice via a desktop icon on all Trust computers.

The desktop icon will appear on machines when staff next log in.

For further information contact Dawn Crowther, Mental Health Legislation Manager, on 01743 210017 or email dawn.crowther@sssft.nhs.uk

page 5

skill, with slides of some of his most famous and loved paintings. It was very well received and as a follow-up Elisha will be running a Turner workshop at the Redwoods on Monday 30th March at 1.30pm in the art room. Thanks to Anna and Neil, AHP Assistants for all their support and nibbles they provided.

Birch Ward EnhancementThis project is up and running. Artist Sarah Evans is delivering workshops on Wednesday evenings in the Art Room in the Wenlock building. These are specifically for service users on Birch Ward who have more recently moved into the centre. This is a good opportunity for service users to improve their skills whilst at the same time develop some large artworks for their ward day area and corridors. Currently we are working on a large beach scene – which will be added to each week using different media and techniques.

George Bryan Centre Artist Anne Kinnaird is starting

working on a number of art projects!), Martin and Sarah were very much enjoyed by all attending – the best yet, some said! Finally our lovely young duo Ragga Ting, Matthew and Erika plus Sam Cooper – wonderful guitarist and song-writer – delivering some very bluesy and rhythmic numbers. Thank you all!!

“very good – lifted the spirits!”“what a wonderfully exhilarating

experience!”“Brilliant! And great acoustics”

“Best yet – fantastic!”

Dance for You These sessions are proving very successful with our participants in Cannock. The sessions start with some songs for you with Gillie Nicholls – some of their favourites and then Rachel Liggitt takes the group through some seated warm-up exercises and some gently creative movements – often using scarves, fabric and lovely music. Great combination – the uplift of the singing followed by the exercise and movement to help mobility, suppleness and confidence.

Talk on Turner This talk by art therapist Elisha Barnell took place at the Redwoods. We had 15 service users attend and Elisha took us through the life of JMW Turner with examples of the development of his work and the exceptional qualities of his

Recitals St George’s – Chris Gumbley, played on March 4th and received a very warm welcome from people on Baswich and Bromley wards as well as Brocton and Chebsey. Chris is a favourite visitor to the Trust sometimes playing his saxophone but this time he brought his keyboard, lovely songs and some singing along!

Redwoods – Koala – duo of guitar, bass and vocals from Stuart and Jonathan – some well-known tunes and great rhythms; Dave Reeves, writer, poet and historian – Dave is well-known in the Trust for supporting the Shelton Heritage Project but this time came to deliver an inspiring and comic hour of poems, stories and humorous tales from the Black Country.

Topbananas (aka, our very own Head of Comms and his wife and singing partner Sarah – also known as the ‘Art Lady’ at Redwoods where she is

Facebook reminderJust to encourage anyone out there in Facebook land that Arts for Health would love you to like our page and any of the projects we place on the fb wall?

www.facebook.com/ArtsForHealthSSSFT. Birch Ward artworks

Update Dance 4 You

Chris Watts

Topbananas

page 6

Chaplain to provide spiritual support and guidance to our service users and staff within the Centre.She has been visiting the wards, chatting with staff and devising a number of groups to deliver on the ward.So far, Jeannine is delivering a church service on Oak and Holly wards to include songs, prayers, readings and an opportunity to enjoy quiet time; taking place on a Thursday afternoon. For our adult inpatients Jeannine has devised a session called ‘Me-time’ which will take place in the Oasis on a Tuesday afternoon at 1.30pm. This is a drop-in session for people to come and have some time to themselves. There are opportunities to do some drawing, collage, read poetry, a place to write a story, prayer or poem or just to sit and enjoy the peace and quiet. Within a setting of candlelight (LED’s), Jeannine hopes this session will provide a special reflective space and Jeannine herself will be on hand to talk and be of spiritual support.Jeannine is a lovely person to have around the centre and a valued member of the team!

Coming up:Recitals at St George’s:Chris Watts will be coming to Baswich and Bromley and Brocton and Chebsey

a 12 week project at the centre on Friday mornings to work with service users to create some interesting artworks for the centre. Anne who works in a range of media, will begin the project with some photography – hopefully escorting service users and staff out of the centre into the countryside around as inspiration for their pictures. From the photographs they will develop a range of artworks to be installed. We also hope to involve our Facilities department in painting some feature walls different colours to compliment the finished artworks. Volunteer Katie Nutter (a Psychology Student) is supporting Anne with this project. Seen here, Anne Kinnaird (far right with GBC OT staff) and work in progress:

Spirituality news!

Welcome to Jeannine Le Long-McKean, our new Spirituality and Pastoral Care Worker at the Redwoods Centre! Jeannine is supporting the

Therapies Suite on Wednesday 1st April 2.30pm- 3.30pm (see posters on wards for details.) Chris plays guitar and sings – well-known songs for all.Recitals at Redwoods: Tuesday April 7th - Lauren Hibberd – fabulously talented pianist from Shrewsbury, trained at the Royal Northern College of Music. Lauren will play some light classics that people will know and enjoy.

Tuesday April 14th - Faith Hellier and John Neilson. Faith plays violin and John – a number of instruments! They will bring a range of music, some well-known and other work they have composed and arranged themselves.Tuesday April 21st – Daylevel – wonderfully harmonious contemporary duo playing a range of covers and some of their own songs – lovely harmonies and guitars. Tuesday April 28th - The Marches School in Oswestry has been working with Arts for Health to involve the sixth form students in supporting a

range of our programme. They will bring musicians and singers along on the 28th to deliver a short programme of live music – a range of instruments and voices!Thursday 23rd April - Evening event – DVD: Mr Turner, 6pm, Wrekin Seminar Room, The Redwoods . A follow on from last month’s evening event which was a talk on Turner the artist, the film shows a very enlightening depiction of the life and work of JMW Turner. It turns out that Turner was born on St George’s Day in 1775 and by chance we have selected Thursday 23rd April to show the DVD Mr Turner!! How amazing is that…….240 years to the day after his birth!All welcome.

Finally, Arts for Health have received a box full of Grow Wild Seed Kits which have been sent by Kew Gardens in a collaboration with the Big Lottery to encourage the planting of wild flowers across the country. The seed kits will be distributed to all the wards for them to use in ward gardens with service users and staff. We will monitor the progress of the flowers and take pics so we can share on-line with other groups who have got involved…..so Spring is here, let’s get sowing!! Seen above, the Monday afternoon Arts for Health group at Redwoods with the boxes of seed kits.For any information on the above please contact Jessica Kent on 01743 210048.

Silk painting with Sarah Evans

Dave Reeves

Jeannine Le Long-McKean

Receiving Seed Kits

page 7

Staff opinion survey 2014 The staff opinion survey gives the Trust a perspective on how staff feel about what is happening within the organisation.The Trust received a response rate of 38%, which is below average for Mental Health and Learning Disability Trusts and is a significant decrease in the 2013 response rate of 53%. For the first year in 2014, the Trust used a mixed mode approach to administering the staff survey mainly electronically with some paper surveys for those who could not access a computer. This partly explains the low response rate this year.

Changes since the 2013 SurveyBelow are the key finding areas where staff experience has improved the most since the 2013 survey.

Response Rate38%

In comparison to previous years 2013 53% | 2012 47% | 2011 54% | 2010 61%

Percentage of staff experiencing physical violence from patients, relatives or the public in the last 12 months

2013 90%

2014 86%

2014 14%

2013 19%

2014 24%

2013 29%

Percentage of staff experiencing harassment, bullying or abuse from patients relatives or public in last 12 months

Below are the key finding areas where staff experience has deteriorated the most since the 2013 survey.

Percentage of staff believing the Trust provides equal opportunities for career progression or promotion

Staff opinion survey 2014 The staff opinion survey gives the Trust a perspective on how staff feel about what is happening within the organisation.The Trust received a response rate of 38%, which is below average for Mental Health and Learning Disability Trusts and is a significant decrease in the 2013 response rate of 53%. For the first year in 2014, the Trust used a mixed mode approach to administering the staff survey mainly electronically with some paper surveys for those who could not access a computer. This partly explains the low response rate this year.

Changes since the 2013 SurveyBelow are the key finding areas where staff experience has improved the most since the 2013 survey.

Response Rate38%

In comparison to previous years 2013 53% | 2012 47% | 2011 54% | 2010 61%

Percentage of staff experiencing physical violence from patients, relatives or the public in the last 12 months

2013 90%

2014 86%

2014 14%

2013 19%

2014 24%

2013 29%

Percentage of staff experiencing harassment, bullying or abuse from patients relatives or public in last 12 months

Below are the key finding areas where staff experience has deteriorated the most since the 2013 survey.

Percentage of staff believing the Trust provides equal opportunities for career progression or promotion

Top 5 Ranking scores*

Bottom 5Ranking Scores*

1

1

2

2

3

3

4

4

5

5

Percentage of staff not witnessing potentially harmful errors, near misses orIncidents in last month (KF13)

Percentage of staff not experiencing physical violence from patients, relatives or the public in the last 12 months (KF16)

Percentage of staff not experiencing harassment, bullying or abuse from staff in last 12 months (KF19)

Percentage of staff not experiencing discrimination at work in the last 12 months (KF28)

Percentage of staff not experiencing physical violence from staff in last 12 months (KF17)

Percentage of staff agreeing that their role makes a difference to patients (KF2)

Percentage of staff agreeing that they would feel secure in raising concerns about unsafe clinical practice (KF15)

Percentage of staff able to contribute towards improvements at work (KF22)

Staff motivation at work (KF25)

Fairness and effectiveness of incident reporting procedures (KF15)

* Compared to other M

ental Health and Learning Disability Trusts across England

The findings from the Staff Opinion Survey 2014 will be presented to The Senior Leadership Forum in April 2015 to establish what work will take place as a result of this in your division and directorate.i

Helping to connect volunteers to research studiesSupport your patients, their carers and the public in signing up to 'Join dementia research'.

• What is ‘Join dementia research’?‘Join dementia research’ (www.joindementiaresearch.nihr.ac.uk) is a new nationwide online and telephone service that makes it easier for people to register their interest in volunteering for dementia research studies. The service is a collaboration between the National Institute for Health Research (NIHR), Alzheimer's Research UK, Alzheimer's Society and Alzheimer Scotland, and has been funded by the Department of Health.

• Why is the service important?Dementia affects over 850,000 people in the UK, but currently less than 5% of people with dementia take part in research. There are numerous questions about the cause, diagnosis, treatments, and best care for which there are no clear answers yet. Research into dementia will help find these answers.A new national poll has shown that almost two thirds of the general public (62%) would be willing to take part in dementia research, but more than four out of five people (81%) wouldn’t know how to volunteer. ‘Join dementia research’ is a simple way to register your interest in national studies.

• Who can get involved?Anyone, with or without dementia, can register as a volunteer or sign-up for someone else, providing that you have their consent. You must be over 18 years old.

• How can people get involved?There are three ways of registering for the service:

1. Visiting www.joindementiaresearch.nihr.ac.uk

2. Contacting one of the charities’ helplines: Alzheimer's Research UK: 0300 111 5 111 and Alzheimer's Society: 0300 222 1122

3. Completing a postal application form. You can order materials at weborder.formara.co.uk/jdr.

• What is so special about the service?You can see which studies your information matches to, and can also express an interest in finding out more about studies. However, there is absolutely no obligation to take part in any of the studies. Current research studies range from clinical trials of new treatments to surveys identifying what works in improving the quality of life of people with dementia.

• How can South Staffordshire and Shropshire staff help? There are 7 easy ways you can help:

1. Find out what dementia research is taking place in the trust, and how the trust supports the work by getting in touch with the Research & Development Department: research@sssft.nhs.uk or call Kim Thompson (Clinical Studies Officer) on (01785) 783173.

2. Order and display free materials: Handing out materials, application forms and displaying posters. You can order materials at weborder.formara.co.uk/jdr.or alternatively; the Research & Development department have a stock of these materials to provide staff with.

3. Encourage people to sign up online or talk about the service to anyone they know who has dementia or is caring for someone with dementia.

4. Providing regular updates in newsletters. You can also register for our monthly e-mail alerts.

5. Follow and promote our social media channels (@beatdementia and facebook.com/joindementiaresearch).

6. Contribute to case studies and share any local dementia news items with us at comms.jdr@nihr.ac.uk.

7. Sign yourself up to the service as many of the studies are looking for healthy volunteers.

page 10

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Join WMAHSN at their Annual Stakeholder EventThe West Midlands Academic Health Science network (WMAHSN) invites you to attend their Annual Stakeholder Event, which takes place at Cranmore Park in Solihull on Tuesday 28 April 2015.

Featuring breakout discussions on the West Midlands’ health and wealth challenges for the forthcoming year and workshops examining the future for different stakeholders, this free to attend event will inform delegates on the impact that the WMAHSN has made on the local healthcare sector and help to shape its priorities for the year ahead. For more information, please take a look at the agenda.

The WMAHSN Annual Stakeholder Event is aimed at representatives from the following sectors:

• NHS organisations

• Academia

• Patients, carers and the public

• Local authority

• Industry

• The third sector.

To confirm your attendance at the WMAHSN Annual Stakeholder Event, please register at Eventbrite.

NHS Mental Health Apps Library NHS England has launched a ground breaking initiative to help treat depression and anxiety and improve access to psychological therapies by unveiling the first ever directory of NHS-endorsed digital mental health services.

The Mental Health Apps Library is now live and features online tools, resources and apps that have a proven track record of effectiveness in improving mental health outcomes.

It is accessible through NHS Choices a website which gathers over 40 million visits per month, 9.7 million of which are to pages on depression; 6 million per month to stress and 9.4 million to anxiety. More information here http://www.england.nhs.uk/2015/03/24/mh-apps-library/

Getting ready for Totally SmokefreeDid you know?That within 90 minutes all of the nicotine from a cigarette has gone – which is why people start to get agitated if they have to wait for a “smoking break”. With Nicotine Replacement Therapy, which can give a steady supply of nicotine, patients don’t get the sometime overwhelming urge to smoke.

If you want to find out more and be ready to support patients to be smokefree then come along to our training course – dates below

Date Venue - Stafford Timing

23/04/15 Therapy Suite (between Brocton and Chebsey) 9.30am-4.00pm

19/05/15 Theatre 3, Learning Centre 9.30am-4.00pm

08/06/15 Room 3, Learning Centre 9.30am-4.00pm

16/07/15 Room 3, Learning Centre 9.30am-4.00pm

03/08/15 Theatre 3, Learning Centre 9.30am-4.00pm

Venue - Redwoods

14/05/15 Linden Meeting Room 9.30am-4.00pm

18/06/15 Seminar Room 3 9.30am-4.00pm

30/07/15 Seminar Room 3 9.30am-4.00pm

03/09/15 Seminar Room 3 9.30am-4.00pm

To book a place on any of the above training courses please e-mail sam.pardoe@sssft.nhs.uk

Awards Up for GrabsIt’s time to think about blowing your own trumpet, celebrating your team, sharing your good practice or ensuring a colleague gets the recognition they deserve. There are lots of awards out there just waiting for your application!

Kate Granger Award for Compassionate CareThe Kate Granger Award for Compassionate Care - looking for an individual or team that has made a fantastic difference to patient care

The HSJ AwardsThe HSJ Awards, a great opportunity to recognise, celebrate and spread best practice and leading edge performance

Service User and Carer Awardsand, our very own Service User and Carer Awards - there are four to choose from, a service improvement award; a contribution to learning award; a personal development award; and a volunteering award. More on the intranet, including nomination form, or download it from the website here.

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Congratulations to Daniel Nicholson and Laura Paines (who both work in the finance department) who are getting married on 2 April. All your colleagues wish you a lifetime of happiness, joy, and lots of memories May your day be as special as you both are.

Celebrating our Success!Pictured here at their Graduation Ceremony in Birmingham Symphony Hall are Stuart Moyle, Clinical Placement Facilitator and Surjit Kudhail, Community Mental Health Nurse, Burton and Uttoxeter ICMHT; celebrating their achievement after successfully completing a BSc (Hons) Specialist Practice, Community Mental Health Nursing at Birmingham City University in July 2014.

People News ...Goodbye and Best Wishes to

Jon Meigh, Director of Facilities and Estates, is retiring after more than 38 years with local NHS services. Over the years Jon has made a significant difference to the lives of our patients and staff, playing a major role in the development of both St George’s and the Redwoods Centre. We wish him all the best for a long and happy retirement.

Dr Andrew Nicol, Consultant Psychiatrist based in the Seisdon peninsula is also retiring after a long service, in the Trust and previously in Norfolk and Sheffied. He himself noted that he has seen enormous change in mental health services during his working career, but he will be remembered as very patient-centred and someone who quietly got on with ensuring the best experience for patients, families and staff. He will be much missed by colleagues.

Vaisakhi CelebrationJoin in the celebration of Vaisakhi and take the opportunity to meet members of the local faith communities.

• prayers• food• drinkFind out what other faiths believe, and ask them questions about their culture

Tuesday 14 April 2015

Room 3, The Learning Centre, St George’s Hospital

Drop in between 12.00 and 1.30

Dietitian Nic Howle has written an article about nutrition in Huntington’s Disease which has been published by Complete Nutrition, the link to the article is below if you are interested:-http://www.nutrition2me.com/images/free-view-articles/free-downloads/HuntingtonsDisease.pdf

Daniel and Laura

Surjit and Stuart

Jon Meigh

Andrew Nichol

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Recovery Champions in HMP Birmingham.Inclusion Drug and Alcohol Recovery Team has overcome many obstacles in developing a Recovery Champion Programme at HMP Birmingham. These recovery champions, who are all inmates in recovery from addiction are now in place, having been trained, and are encouraging and befriending people. They give positive messages of hope that people can overcome their dependency on drugs or alcohol. They have also started to give input into the review and development of the Inclusion groupwork programme. The main obstacle was the extremely short period of time inmates stay at HMP Birmingham. Amazingly our Recovery Champions have volunteered to stay in HMP Birmingham rather than being transferred elsewhere so that they can perform this role (thankyou to the G4S governors for facilitating this)

Here are a couple of quotes -the first is from an article published in the prisoners’ magazine ‘hard times’.

There are recovery champions on most wings we are aiming to get them on every wing in the jail. Let’s face it most of us are here in this place because of substance misuse or get tempted by drugs while we are here to take our minds off where we are. There is light at the end of the tunnel but only you can come out of the dark place that you are in. So if you have made your mind up that you want to change, do something about it now don’t waste any more time, life is too short to keep wasting it in jail, away from those you have and those that love you. If you don’t have a DART worker we can help get them to see you. There are some really nice people on the team who care and could be a great help to you if you let them help you to help yourself.

The second is part of a statement sent round to all prisonersAnd then the IRP( Inclusion Recovery Programme) started. I learnt a lot, it showed me why I do what I do and the effect it has on others. Also, how we can change with simple life tools. I also learnt that I am not responsible for my addiction but I am responsible for my recovery. I’m not saying I’m cured or I have it boxed off. But there is help in this jail if you want it. After completing the IRP course you will be given an opportunity to become a recovery champ on your wing.What are recovery champions might you ask? These are lads that have been where we have, done something about themselves and are now here to help us. If you haven’t seen a recovery champion you will soon have one on your wing. They wear a lime green t shirt with recovery champ on the back.They are there to help whenever you’re ready to ask for it.

After the success of the programme the DART team are now intending to get the recovery champions trained in groupwork with the intention of them co-facilitating groupwork with the staff.

Recovery Champions

Submitting an article to e-PoDIf you have something you would like included in a future issue, please contact Amanda Godfrey in the Communications Team.

amanda.godfrey@sssft.nhs.uk

01785 783041

e-PoD comes out on the first of each month (or the first Monday) and copy is usually required about a week before, but feel free to call or email to discuss your submission.

Copy deadline for the May issue will be 23 April 2015.

Hope to hear from you.

Amanda

Recovery Champions

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