Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises)...
Transcript of Poppy - Care Management Matters · 2018. 6. 28. · Safety checks (Fire, Medication, HR, Premises)...
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Jonathan Cunningham
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© STORM Consultancy 2017
Northern Ireland 1995
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Poppy
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Rosebank Care Home
Birkdale Park Nursing Home
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CQC Compliance Audits & Workshops
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Felix supersonic freefall Mission
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Felix supersonic freefall Mission
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Let’s live until we die!
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Who’s for a chocolate milkshake?
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January 2018
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© STORM Consultancy 2017
❑Consent for care
❑DoLs & mental capacity
❑Audits and Actions
❑Safety checks (Fire, Medication, HR, Premises)
❑Accident investigation - Do it!
❑Actively listen to your clients
❑Data protection/confidentiality
❑Complaints encourage and close the loop
❑Know your notifications
❑Keep yourself up-to-date ‘Ignorance no defence’
The Big 10…
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© STORM Consultancy 2017
Inspector’s Paperwork and Checklist
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Jonathan Cunningham
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Search on Facebook
Fabulous sharing
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Care partners – twinned care homes – sharing best practice
Aughton Southport
Sharing Audits
Care plan ideas Activity ideas
Conduct mutual compliance inspections
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Film
Upload
Distribute
Enjoy!
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Springfield’s Innovative use of IT
Live events streamed Live time into bedbound residents rooms.
Nurse Call System -Interrogated every 24 hours to ensure response times are under 5 mins!
Enhancing & Enriching Lives and Improving Care Quality
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Staff Monthly Coffee
Moment
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© STORM Consultancy 2017
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Monthly Dashboard
Critical Compliance
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Search on Facebook
Fabulous sharing
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Make people feel good about themselves
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Jonathan Cunningham