Polishing Your Communication Skills

8/8/2019 Polishing Your Communication Skills

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IMPROVING YOURCOMMUNICATION

SKILLS

Jan Manuelle Reyes


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Getting Started

At this point, you are not expected to know

everything. You only need to have a workingknowledge of the language.

Do not be afraid to commit mistakes.

There are no quick- fix in acquiring good

communication skills.


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The Communication Process


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emov ng arr ers nStages of the Communication

Process Make direct eye contact Keep your message short and simple

(Keep it Short and Simple KISS). Use gestures to effectively convey what

you are saying Study your grammar

Polish your accent Speak confidently


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To speak and to speak well are two things. Afool may talk, but a wise man speaks.

-- Ben Jonson

SPEAKING


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A Review on Accent

Grammar and vocabulary are the letter of thelanguage, while accent is the spirit behind it.

Through accent, you communicate what you mean

and how you mean it.

It has three components: Intonation (speech music),Liaisons (word connection), Pronunciation (the spoken

word of vowels, consonants, and combinations)


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Pronunciation Exercise

Exercise your tongue, jaws and lips with thefollowing tongue twister:

Betty bought a bit of betterbutter,

But, said she

This butters bitter.

If I put in in my batter,Itll make my batter bitter.


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Pronunciation Exercise

Exercise your tongue, jaws and lips

cat caught cut conebat bought but bonesat sought sit sethat hit hot hut


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Intonation

It is the rising of falling of tone or change in pitchsequences within speech.

Intonation uses stress. To stress a word, we change thevolume of the sound, stretch it or use a higher pitch.

Intonation avoids monotone, and makes your speech

more stimulating.


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Intonation Exercise

Meaning of Pretty

Stress the word that is in bold letters.

Question: How did you like the movie?

Answer: 1. It was prettygood.

2. It wasprettygood.


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Liaisons

Do not syllabicate, but blend your wordsso that your speech will be smooth and

fluid.


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Liaison Exercises

Blend the words in the sentences to forma fluid speech.

1. Go upstairs.

2. I am going to the other room.

3. My name is Anne.

4. It is the end of the bad years.

5. Give it to his owner.


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We have two ears and one mouth so thatwe can listen twice as much as we

speak.

-- Epictetus

LISTENING


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Active listening simply means listening forunderstanding.

SIER Hierarchy of Active Listening


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How to Become an ActiveListener

Pay attention Show that you are listening Provide feedback Defer judgment Respond appropriately


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WRITING


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What you Need to StartWriting

GrammarVocabularyUse of Punctuation marksUnity and Coherence


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Tips and Techniques:

Every sentence should contribute in the development ofthe main idea.

Know your readers and make it interesting

Use short sentences

Eliminate jargons Avoid clichs

Choose the proper usage of words

Use figures of speech

Avoid slang expressions Remove superfluities


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The Essay

a short literary composition on aparticular theme or subject, usually inprose and generally analytic,

speculative, or interpretative.


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Parts of an Essay


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Informative Writing

Its main purpose is to communicateinformation or to relate a story.

The best example of this form of writingis a typical news article.


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Process Writing

Its purpose is to give instructions on howsomething is done, or to describe how aperson performed a particular process,

or to give directions.

The correct sequence of steps is

important.


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Persuasive Writing

It seeks to compel a response from theaudience, whether it is sympathy, agreementor action.

It uses sound reasoning, supported by factsand examples, to draw a logical conclusion.The reader is invited to follow the logic andaccept the conclusion.

It could also appeal to the emotions of thereader to invoke hope, pity or courage.


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Never underestimatethe value of

PRACTICE.

Polishing Your Communication Skills

Documents

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